Alt: a close up of a man 's face with his eyes closed and rubbing his face in a state of utter confusion. the gif is from the American show The office

Services Week is an annual event hosted by the Government Digital and Data community, bringing together professionals from across the UK public sector.

Find out what our team found from the last 3 years of monitoring the accessibility of public sector websites and mobile apps.

The most ardent deniers of anthropogenic climate change today will become the climate conspiracy theorists of tomorrow

Sharing service design and service modelling work at Barnardo’s.

Alt: a penguin wearing a top hat and carrying a briefcase in the snow

How are charities currently using AI in service delivery and what are their future plans?

End of year reflections on how people are using genAI at work

Learn more about our approach to designing GOV.UK’s experimental chatbot.

Stewarding a greater ecology of accountability in the age of AI

Podcast · The School of Good Services · Dead Ends is a monthly podcast about how the world around us is designed, and how it got that way, ending mostly in, isn’t that interesting? Hosted by Lou Down...

Why are ultra-processed foods so irresistible, and why do they now dominate food culture?

As a designer, we have more power than we think but don't always realise it. In this post I've grouped resources to help you take power into account in your design work.