Historians like to blame drought, famine and invaders. But this can’t explain why the empires never came back.

Ineos founder Sir Jim Ratcliffe tells the BBC he thinks the country is "on the slide" and calls for more investment in the North Sea.

Condens centralizes your customer research and keeps every insight backed by evidence, so your team and AI agents can act on it with confidence.

Every few months or so, somebody asks on social media why a particular DVLA digital service is turned off over night. Rather than answering it every time, I’ve decided to write this post, so I can poi...

I’m on holiday so I shouldn’t really be writing a weeknote but I’m getting lots of designers reaching out to me on Linkedin who have never worked in the NHS, wanting to work there…

Journalists, human rights advocates and open source analysts recoiled in horror at the initial decision: "The opportunities for abuse and disinfo are literally boundless," said one.

No one likes portals, one-stop shops, single front doors or gateways, so why are they the go-to solution for so many large organisations?