Reposted by Susie Henley
‘We all know that waiting for something can be hard enough – waiting with uncertainty is even worse.’
New analysis explores why uncertainty and poor communication continue to define the experiences of waiting for too many of us.
👉 Read the full blog: bit.ly/3SxIkQ4
kingsfund.org.uk
Waiting Matters: Bringing Down NHS Waiting Lists Is Important But So Is The Experience Of Waiting
Margot Kuylen and Dan Wellings consider the results of the Health Insight Survey and finds that while waiting times have improved, for many the experience of waiting hasn’t.
