Reposted by @susen23.bsky.social
New from 404 Media: Meta announced Muse, its AI agent that can book restaurants for you. We've seen internal Meta messages showing Meta is actually testing having these calls being made by human beings in call centers. In those tests its not AI, it's just a person
www.404media.co/meta-tests-m...
404media.co
Meta Tests Muse AI Agent Calls That Are Actually Made By Humans in a Call Center
"This has potential for so much negative PR. It could portray us as ‘their AI is not good enough so they still need humans’ kind of coverage for this launch."