News of the world: AI didn’t see that coming
More and more (stupid) companies are turning to AI to handle not just their customer service, but also their dispute and copyright management. This results in users being automatically punished for things they may not have done, and then having no…
harperkingsley.net
News of the world: AI didn’t see that coming
More and more (stupid) companies are turning to AI to handle not just their customer service, but also their dispute and copyright management. This results in users being automatically punished for things they may not have done, and then having no recourse as the AI will turn around and say "On review, your punishments looks good. Fuck off." And there's no one to turn to to resolve the issue.