Guidance on using AI in public sector services, including when and when not to use it, considerations and where to find more information.

As a designer, understanding the importance of whitespace as a visual tool is non-negotiable, but it’s an often fought-over topic in organisations. Often stakeholders will want to reduce whitespace an...

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Last week was quite the ride. We kicked the week off with our Secretary of State (SoS), Peter Kyle, announcing the new Digital Centre, and blueprint for modern digital gov at the GDS office in Londo...

Services Week is an annual event hosted by the Government Digital and Data community, bringing together professionals from across the UK public sector.

Amsterdam, the Netherlands - April 9, 10, 11. For anyone working on better government services. Here's all you need to know.

Now is a great time to join Bluesky if you're looking for likeminded folks to learn and share about design systems

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Internet of Public Service Jobs is a weekly list of vacancies related to product management, agile and design in…you guessed it…‘public service’ curated by @jukesie [01] Director of Product Open Univ...

● Over two-thirds (68%) have felt excluded from products or services due to accessibility issues ● Over half of the respondents (55%) don’t believe mainstream brands are invested enough in making prod...

Keynotes from our Design System Day 2024 events. Find out more about the GOV.UK Design System: https://design-system.service.gov.uk/ Sign up to get update em...

Content design is essential for delivering excellent public services. I need to say this because I think there’s a risk of content being…

Photo by Joshua Hoehne on Unsplash Ever since I started this blog, I knew I would write this article at some point. And I haven’t yet because it was too personal, too close to home. But now I…

I’ve been appointed to an external advisory panel to support the design of the “digital centre” in DSIT (currently a smooched together combination of GDS, CDDO and i.AI). I put out a call on Bluesky f...

Here is a dichotomy that has been on my mind recently: user-facing services, or enabling platforms? What’s an ideal relationship between these two? It’s not some grand plea nor is it directed at anyth...

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How to structure online forms.