Test-and-learn flourishes when you design environments aligned with human behaviour - overcoming biases, celebrating small wins, embracing transparency, and funding stable teams.

As a side-effect of my evangelism for working in the open I semi-regularly get asked for recommendations about which publishing platform someone should use and how they should get started. Firstly …

Product for the people is an unconference for public sector product-ish people. The seventh edition was held in London on 4 April. Kicking…

Product for the people is an unconference for public sector product-ish people. The seventh edition was held in London on 4 April. Dev…

A manifesto for everyone stuck in the system that keeps crashing you. What follows here isn’t a framework or a fix—it’s a declaration. A reckoning. And a call to return to ourselves before we try to ...

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It’s the latest attempt to get people to use Bing instead of Google.

How light-on-black became a way of life

Marshall McLuhan’s theory that “the medium is the message” famously describes how media are not neutral. Rather, a medium’s nature has a deep impact on the very content of its messages. One…

Bad ideas can share several features: They take a complex problem and apply a one-shot solution: the silver bullet that ignores the root cause. They are easy to understand, and don’t require …

The technology has resulted in a host of cutting-edge AI applications — but its real power lies beyond text generation

A prototype Friday afternoon space to join other bloggers and focus on typing your posts, weeknotes, etc. Hosted by James Arthur Cattell.

Half hour chat with Sarah Carter from Bristol City Council about current IT and Digital vacancies. Please note, this is not an interview, it is an opportunity for an informal chat about the role, what...

We've launched our second open digital planning service

GovCamp Cymru is an in-person unconference for those interested in reimagining public services.

Sprout* is a no-code website builder that helps you effortlessly create websites that emit 99% less CO2 in minutes

We have a new opportunity as a Service Designer to join our product team! We need a Service Designer to work on the design, delivery, and improvement of new and existing services at Our Future Health....