iiinova — where your digital self keeps evolving

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Picker @pickereurope.bsky.social · 29/10/2025

We’ve published ‘Learning from the Best – celebrating patient experience innovations to help deliver the 10 Year Plan’, which maps the #PEN25 Awards winners to the Plan’s key chapters, and now includes direct links to the project presentations for easy learning: bit.ly/PEN10YearPlan. [2/2]

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Picker @pickereurope.bsky.social · 29/10/2025

The #NHS10YearPlan sets out a clear ambition: to build a healthcare system fit for the future, shifting care from hospitals to communities, from analogue to digital, and to strengthen quality, safety, and equity for all. Delivering that vision will also depend on how people experience care. [1/2]

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Flippin' Pain @flippinpain.bsky.social · 03/10/2025

🏆 Big news! Flippin’ Pain & @C0raHealth have won a Picker Experience Network Award! #Pen25 Libby, Julia & Shep were there to celebrate, sharing our story so far with leaders from across the UK. This recognition is for everyone who has been part of our journey. Thank you 🌟

A photo of the Flippin' pain team holding an award

Community Pain Champion Shep presenting at the Picker Experience Network Awards

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Picker @pickereurope.bsky.social · 07/10/2025

On 2 Oct at the @unibirmingham.bsky.social, we celebrated a shared truth: care is more than treatment. Southern Health & Social Care Trust won #PEN25 for 'Seasons of Life' — a powerful initiative reframing grief as a journey of connection and identity: bit.ly/SHPEN25.

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scoopyoiseau.bsky.social @scoopyoiseau.bsky.social · 02/10/2025

Inspiring keynote this morning from Freya, sharing her experience of becoming a paediatric nurse. 💙 #pen25

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scoopyoiseau.bsky.social @scoopyoiseau.bsky.social · 02/10/2025

congratulations to all the winners! #pen25

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scoopyoiseau.bsky.social @scoopyoiseau.bsky.social · 02/10/2025

well done to the overall winner of the day Southern health and care trust! 👏👏 #pen25

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Picker Experience Network @pen-news.bsky.social · 03/10/2025

We are delighted to announce all the Winner's, Runner's Up and Finalists of the Picker Experience Network Awards 2025. It was a marvellous day of celebrating the highest quality person centred-care for all, always. #PEN25 @pickereurope.bsky.social patientexperiencenetwork.org/pen2025/

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scoopyoiseau.bsky.social @scoopyoiseau.bsky.social · 02/10/2025

Great to be at @pickereurope.bsky.social #pen25 today. Best of luck to everyone up for award, hope you all have a fabulous day! ⭐️

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Picker @pickereurope.bsky.social · 02/10/2025

Freya Williams, one of today’s inspiring keynote speakers and a paediatric nurse, shared the realities of living with Ehlers Danlos syndrome (EDS), and how her lived experience has helped others. #PEN25 #PXInnovators #EhlersDanlosSyndrome #PersonCentredCare #PatientExperience #HealthAwards

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Picker @pickereurope.bsky.social · 02/10/2025

From its humble beginnings in 2018, to raising over £750,000, to becoming the first UK ICU garden to offer fresh air therapy during the pandemic — this space has transformed the experiences of more than 5,000 patients, families, and staff. #PEN25 #PXInnovators #PersonCentredCare

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Picker @pickereurope.bsky.social · 02/10/2025

We’re back for the afternoon sessions of the Picker Experience Network Awards with more winners to be revealed. The energy and inspiration today have been outstanding! #PEN25 #PersonCentredCare #PatientExperience #HealthAwards

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Picker @pickereurope.bsky.social · 03/10/2025

Congratulations to our overall winner of the 2025 PEN Awards! We’re delighted that this year’s overall winner is Southern Health and Social Care Trust, recognised for their ‘Seasons of Life’ initiative. #PEN25 #PXInnovators #PersonCentredCare #PatientExperience #HealthAwards #AmazonBusiness

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MJGreenhough @markgreenhough.bsky.social · 02/10/2025

#PEN25 great day at the picker awards - only mental health representatives we think

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Patient and Client Council @patientclient.bsky.social · 03/10/2025

✨ We are absolutely delighted to share that #TeamPCC has been named Team of the Year at the Picker Experience Network National Awards in Birmingham yesterday! 🎉 This recognition is for our PCC Support in the Community work. #TeamOfTheYear #PCCSupport #PEN25 @pen-news.bsky.social

Photo of PCC Senior Practitioner with PEN25 Award

Photo of PCC Senior Practitioner with two additional attendees standing in front of PCC display board

Photo of PCC Senior Practitioner standing beside large light up letters spelling #PEN25

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Patient and Client Council @patientclient.bsky.social · 03/10/2025

✨ We would also like to congratulate Ross, our Engagement Platform member, on reaching the finals of the Patient Contribution Individual Award! A fantastic achievement and so well deserved. 🎉 @pen-news.bsky.social #PEN25

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Picker @pickereurope.bsky.social · 20/08/2025

If you’re new to co-production, or ready to strengthen your collaboration, our 'Tools for Co-Production' course helps you build a practical framework. It equips you with the resources to work alongside patients, carers, and staff to achieve meaningful goals and create impact. Sign up: bit.ly/4nUIxbu

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Picker Experience Network @pen-news.bsky.social · 01/09/2025

NHS procurement is changing: 10% weighting on social value, plus focus on patient and staff outcomes. Let’s make it person-centred! Find out more at our free webinar: picker.org/research_ins...

picker.org

Webinar: Person centred procurement

Join us for an exclusive session on transforming procurement in the care sector to better serve residents, patients, and care staff.

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Picker Experience Network @pen-news.bsky.social · 28/08/2025

Procurement can’t be value-based unless it’s person-centred. Join us, @pickereurope.bsky.social & Amazon Business on our free webinar to explore how: picker.org/research_ins... #PatExp

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Picker @pickereurope.bsky.social · 19/08/2025

On 25th Sept, join us and Amazon Business for a webinar on person centred procurement, guided by our Picker Principles. Learn how smarter procurement improves care quality, boosts efficiency, and restores time to health and care staff. 🔗 bit.ly/PCPWebinar25 #PersonCentredCare #SmarterProcurement

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Elaine Francis @elainefrancis.bsky.social · 06/08/2025

I’m pleased to say that our pilot project, “Go Decaf,” has been shortlisted for a Patient Experience Network National Award (PENNA). Promising results, with an 11%& 20% reduction in inpatient toileting related falls. Always happy to share our approach! #pen25 www.northumbria.nhs.uk/media-centre...

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Patient and Client Council @patientclient.bsky.social · 15/08/2025

We are delighted to share that we have been shortlisted for 2 Patient Experience Network Awards! ⭐️Patient Contribution Award ⭐️Team of the Year Award #PEN25 are the 1st & only awards programme to recognise best practice in patient experience across all facets of HSC in the UK @pen-news.bsky.social

Graphic annoucing that PCC has been shortlisted for two Patient Experience Network Awards - Winners will be announced on 2 October 2025.

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Centre for Healthcare Evaluation, Device Assessment and Research @cedarcardiff.bsky.social · 15/08/2025

We're finalists! Delighted that our People’s Experience Survey for NHS Wales has been shortlisted in the 'Strengthening the Foundation' category at the PEN Awards 2025. 🏆👏 Fingers crossed for the finals in October - @pen-news.bsky.social! #PatientExperience #NHSWales #Finalist #PENawards2025

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Picker @pickereurope.bsky.social · 04/08/2025

We're proud to see our COO, Phillip Stylianides, bring our expertise to #BIIHealth #PXCongress at Mayapada Hospital, #Jakarta on Sept 18-19. He'll share how patient experience drives digital innovation & systemic change in global healthcare. 🔗 www.biiipx.com/ipx-congress-indonesia

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Picker @pickereurope.bsky.social · 04/08/2025

Join us, alongside Amazon Business, on 25th September for a free webinar on how person centred procurement, anchored in the Picker Principles, is reshaping care delivery. 🔗 bit.ly/PCPWebinar25

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Surrey and Sussex Cancer Alliance @surreyandsussexca.bsky.social · 31/07/2025

📢 We are delighted to be shortlisted for the #PEN25 Awards for our Lynch Syndrome Transformation Project! Read more about this work to improve screening for Lynch Syndrome on page 8 of our Annual Review shorturl.at/4BBJb @pen-news.bsky.social @nhssussex.bsky.social @surreyheartlands.bsky.social

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LS Guide @lsguide.bsky.social · 31/07/2025

Delighted to share that the Lichen Sclerosus Guide has been shortlisted for a Picker Experience Network Award, which recognise excellence in patient experience. It's a privilege to have been shortlisted, can't wait to meet the other finalists! #PEN25 @pen-news.bsky.social

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Picker Experience Network @pen-news.bsky.social · 28/07/2025

🚨 The Picker Experience Network Awards 2025 finalists are LIVE! 🏆 👏 Huge congrats to all the shortlisted entries! 🔗 See the full list: patientexperiencenetwork.org/awards/ #PEN25 #PersonCentredCare #PatExp @pickereurope.bsky.social

patientexperiencenetwork.org

Awards 2025 - Picker Experience Network

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Picker Experience Network @pen-news.bsky.social · 09/07/2025

It's Judging Season! Our #PEN25 deadline has now closed and all of our Judges are busy reading and marking the submissions. Exciting! Shortlisted finalists will be announced on the 28th July so keep your eyes peeled on our socials! #PatientExperience #PatExp

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Picker @pickereurope.bsky.social · 02/06/2025

⏳ There are now just four weeks remaining to submit your entry for the Picker Experience Network Awards 2025. The deadline is Sunday, 29 June 2025. 🔗 Submit your entry here: bit.ly/43hYsIA #PENAwards2025 #PatientExperience #PersonCentredCare #HealthAwards #GlobalHealth

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Picker @pickereurope.bsky.social · 06/06/2025

📢 Today the Department of Health and Social Care and @england.nhs.uk published the Urgent and Emergency Care Plan 2025/26. 📰 Our chief executive, @chrisgrahamuk.bsky.social, responded to the plan's publication - read our full comment: picker.org/research_ins... #NHS #UEC #PersonCentredCare

picker.org

Picker responds to the Urgent and Emergency Care (UEC) plan 2025/26

We know the public are deeply concerned about access to urgent and emergency care, so this plan is a welcome step forward.

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Picker Experience Network @pen-news.bsky.social · 20/05/2025

@pickereurope.bsky.social CEO @chrisgrahamuk.bsky.social clarifying the difference between satisfaction and experience and ability to take action to improve. #personcentredcare #patexp

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Picker Experience Network @pen-news.bsky.social · 20/05/2025

Samira Ben Omar talking about human centred care and how this starts with people and relationships as part of #personcentredcare #patexp and really listening without an agenda.

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Picker Experience Network @pen-news.bsky.social · 20/05/2025

At the @pickereurope.bsky.social symposium today. Being kicked off by the ever brilliant Angela Coulter #patexp leader of #personcentredcare

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Picker Experience Network @pen-news.bsky.social · 14/05/2025

We’re looking for volunteer judges for the Picker Experience Network Awards 25! 🌟 If you’re a healthcare pro, academic, patient, carer, or have lived experience — we want to hear from you. Help us celebrate what great #PatientExperience looks like. 📩events@picker.org #PEN25

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Picker Experience Network @pen-news.bsky.social · 14/05/2025

The Environment of Care category at #PEN25 celebrates programmes aimed at providing the best possible environment – from first arrival/ impressions and throughout the care pathway. Check out last year's winner of this category, @TantamKate @UHP_NHS here: youtu.be/ju_zUiaFuac?...

youtu.be

PENNA24 - WINNER - Environment of Care - University Hospitals Plymouth NHS Trust

YouTube video by Picker Experience Network

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Picker Experience Network @pen-news.bsky.social · 12/05/2025

The Communicating Effectively with Patients and Families category at #PEN25 celebrates programmes facilitating two-way dialogue between patients, families and their carers. Check out last year's winner of this category here: youtu.be/2LoZ0GP69Tg?...

youtu.be

PENNA24 -WINNER - Communicating Effectively with Patients & Families - Northumbria Healthcare NHSFT

YouTube video by Picker Experience Network

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Picker Experience Network @pen-news.bsky.social · 02/05/2025

At the @aquanhs.bsky.social 15 year celebration. So many powerful messages so far. Starting with Susy Cook who spoke about antifragile systems. Followed by @samallen1982.bsky.social speaking about the importance as a leader of being realistic and true AND showing unshakeable hope.

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Picker Experience Network @pen-news.bsky.social · 02/05/2025

As part of #PXWeek , we have new episodes of Picker Experience Radio being released! Hear real stories, fresh ideas, and insights that are changing healthcare. Todays episode features @pickereurope.bsky.social Board Member Alf Collins. Listen here: open.spotify.com/episode/3jND... #PEW2025 #PatExp

open.spotify.com

Ep 52: Exploring the importance of prioritising what matters most to patients through empathic communication and shared agenda-setting

Patient Experience Radio · Episode

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Picker Experience Network @pen-news.bsky.social · 01/05/2025

As part of #PXWeek, we have new episodes of Picker Experience Radio being released! Hear real stories, fresh ideas, and insights that are changing healthcare. Todays episode features Bonnie Barnes and Carolyn Fox from the DAISY Foundation. Tune in here: open.spotify.com/episode/5S5C...

open.spotify.com

Ep 51: Interview with Bonnie Barnes, co-founder of the DAISY Foundation, and Carolyn Fox, a DAISY representative for the UK and Europe

Patient Experience Radio · Episode

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Picker Experience Network @pen-news.bsky.social · 30/04/2025

Did you miss our 'How to Write A Successful #PEN25 Entry' today? Worry not! You can watch it back anytime here: youtu.be/7YJ1gkIj0Hc #PatExp #PEW2025 #PXWeek

youtu.be

How To Write a Successful PEN 25 Entry

YouTube video by Picker Experience Network

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Picker Experience Network @pen-news.bsky.social · 29/04/2025

As part of #PXWeek, we have new episodes of Picker Experience Radio being released! Hear real stories, fresh ideas, and insights that are changing healthcare. Todays episode features author and lived experience carer, Hazel Carter. Tune in here: open.spotify.com/episode/4I8n...

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Picker Experience Network @pen-news.bsky.social · 28/04/2025

As part of #PXWeek, we have new episodes of Picker Experience Radio being released! Hear real stories, fresh ideas, and insights that are changing healthcare. Todays episode features the wonderful Sara Turle & Wendy Matthews Tune in here: open.spotify.com/episode/0f8D...

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Picker Experience Network @pen-news.bsky.social · 28/04/2025

We will be celebrating Patient Experience Week all throughout this week! We'll be sharing podcasts, resources, and highlighting all of you're amazing work wherever we can. Tag us in to your posts and we'll do our bets to share as much as we can! #PXWeek #PatExp

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Picker Experience Network @pen-news.bsky.social · 23/04/2025

The Support for Caregivers, Friends and Family category at #PEN25 celebrates programmes focussing on emotional, physical, educational, and spiritual needs. Check out last year's winner of this category here: youtu.be/aoWi-lVZ0YQ?... #PatExp

youtu.be

PENNA24 - WINNER - Support for Caregivers, Friends & Family- University Hospitals Plymouth NHS Trst

YouTube video by Picker Experience Network

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Picker Experience Network @pen-news.bsky.social · 22/04/2025

Have you signed up to our 'How to Write a Successful PEN Award Entry' Webinar?? It's happening on Weds 30th April as part of #PXWeek, 12:00 - 13:00, free to sign up! Register here for your free place now! rb.gy/ukgqss #PatExp #PEN25 #PatientExperience

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Picker Experience Network @pen-news.bsky.social · 17/04/2025

The Partnership Working to Improve the Experience category at #PEN25 celebrates partnerships that have been created to improve #PatientExperience. Check out last year's winner of this category here: youtu.be/G0tneGuD9MM?... #PatExp

youtu.be

PENNA24 -WINNER - Partnership Working to Improve the Exp - Walsall Council & Walsall HCare NHS Trust

YouTube video by Picker Experience Network

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Picker Experience Network @pen-news.bsky.social · 16/04/2025

The Engaging and Championing the Public category at #PEN25 celebrates programmes that enable patient needs to be heard, understood and met. Check out last year's winner, Derry Well Women, here: youtube.com/watch?v=qS2x... #PatExp #PatientExperience

youtube.com

PENNA24 - WINNER - Engaging and Championing the Public - Derry Well Women

YouTube video by Picker Experience Network

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