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Picker

@pickereurope.bsky.social
301 followers 370 following 423 posts

We design and deliver original health and social care research. Our rigorous experience surveys advance thinking and policy around #PersonCentredCare, with the end goal of improving #PatientExperience.

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Picker @pickereurope.bsky.social · 01/10/2026
A huge congratulations to UCLH - The Lighthouse Service who have officially been crowned this year's overall winner of the Picker Experience Network Awards 🏆✨ A much deserving winner, thank you for your amazing and inspirational work in the health and care sector. #PEN26
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Picker @pickereurope.bsky.social · 01/10/2026
Congratulations to our third and final round of winners 👏🏼 We'll soon be crowning the overall winner of the Picker Experience Network Awards 2026 - so stay tuned! #PEN26
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Picker @pickereurope.bsky.social · 01/10/2026
Congratulations to our second round of winners 👏🏼 Stay tuned for the third and final group winner announcement before we crown the overwall winner of this year's Awards. #PEN26
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Picker @pickereurope.bsky.social · 01/10/2026
Congratulations to our first round of winners 👏🏼 Stay tuned for the next announcement... #PEN26
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Picker @pickereurope.bsky.social · 01/10/2026
We were honoured to welcome Jonny Acheson to the stage as the first keynote speaker of this year's PEN Awards. 'Care is not just about what we prescribe, it's about how we see, listen to and empower the person sitting infront of us.' We are deeply grateful to him for sharing his story. #PEN26
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Picker @pickereurope.bsky.social · 01/10/2026
Founder of the PEN Awards, Ruth Evans MBE has opened this year's event. Reflecting on 16 years of the Awards and highlighting this year's finalists, Ruth will be hosting this fantastic day of celebration. Remember to follow along with us live here info.picker.org/pen-awards-l... #PEN26
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Picker @pickereurope.bsky.social · 01/10/2026
The doors have opened for this year's Picker Experience Network Awards 🏆 Today is all about recognising and celebrating those who are improving healthcare. Follow along as we reveal the winners and runners up for each category live on our socials and here info.picker.org/pen-awards-l... #PEN26
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Picker @pickereurope.bsky.social · 21/09/2026
Working with @marfantrust.bsky.social, we surveyed 395 people with Marfan syndrome and Loeys-Dietz syndrome and their carers to understand their experiences of care. [1/2]
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Picker @pickereurope.bsky.social · 18/09/2026
We partnered with Flen Health to bring patients and carers together to explore their lived experiences of wound care, and to understand what matters most to them. [1/2]
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Patient Safety Learning @patientsafetylearning.org · 17/09/2026
Why patient experience matters for safer care - a blog from @pickereurope.bsky.social added to the hub today. www.pslhub.org/learn/organi...
pslhub.org
Picker: Why patient experience matters for safer care (15 September 2026)
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Picker @pickereurope.bsky.social · 17/09/2026
On #WorldPatientSafetyDay, we’re reflecting on how listening to patients, carers and communities can help identify risks and shape safer care. That’s why we’re proud to have a Patient Involvement in Patient Safety category, in partnership with @patientsafetylearning.org, at the #PEN26 Awards. [1/2]
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Alf Collins @alfcollins.bsky.social · 10/09/2026
A single item PREM measuring empathy. @pickereurope.bsky.social
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Picker @pickereurope.bsky.social · 09/09/2026
The 2026 Picker Experience Network Awards celebrate excellence in person centred care and the people improving experiences across health and care. Celebrate with us for those making a lasting impact on patients, families, and staff: www.picker.org/picker-experience-awards
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Picker @pickereurope.bsky.social · 07/09/2026
What happens when patient experience evidence becomes an AI-generated answer? We compared responses from four AI systems with the 2024 #NHS Adult Inpatient Survey and found important differences in emphasis, interpretation and representation. Read the report: bit.ly/AISystems26
Man and woman sitting at a table, looking at a smartphone held by the man
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Picker @pickereurope.bsky.social · 26/08/2026
New findings from the 2025 Adult Inpatient Survey show NHS hospital patients are reporting better communication with staff and greater involvement in their care. However, fewer than half say they received enough support after leaving hospital. Read the full findings: bit.ly/PickerIP25
Image depicting female clinician sharing information with a male patient on a digital tablet
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Picker @pickereurope.bsky.social · 19/08/2026
The shortlist for the 2026 Picker Experience Network Awards (PEN Awards) has now been announced. Congratulations to everyone who has been shortlisted, and thank you to everyone who took the time to share their work with us. @pen-news.bsky.social [1/2]
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Picker @pickereurope.bsky.social · 07/08/2026
Improving patient experience has the potential to support safer care. Our latest systematic review explores evidence examining the relationship between patient experience and patient safety, and highlights priorities for future research. Read the paper: bit.ly/PickerSR26
A female clinician and a female patient. The patient is seated in a chair while the clinician stands beside her. Both are smiling.
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AJ Poots PhD FLS @ajpoots-phd.bsky.social · 04/08/2026
A new paper from the @pickereurope.bsky.social team, see pubmed.ncbi.nlm.nih.gov/42547244/ Concludes "Overall, this review provides evidence that patient experience and safety are related but distinct concepts that should be addressed together in quality improvement efforts."
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Patients Association @patients-association.org.uk · 23/07/2026
We're working with @pickereurope.bsky.social and Cora Health on updating Cora's communications framework. If you are living with an #MSK condition, or have used a community MSK service in the past 1-2 years, express your interest below buff.ly/AE8jJeR
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Healthwatch Oxfordshire @healthwatchoxfordshire.co.uk · 03/08/2026
Got a question about health and care services in #Oxfordshire? Give us a call on 01865 520520 any time from 9.30am to 4pm and one of our friendly team will be happy to help! If you prefer, you can email hello@healthwatchoxfordshire.co.uk or use the contact section of our website. #yourvoicecounts
A member of the healthwatch Oxfordshire team sitting at a table listening to a member of the public.
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Picker @pickereurope.bsky.social · 31/07/2026
Has the #NHS made progress on putting patients at the heart of care? [1/2]
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Picker @pickereurope.bsky.social · 31/07/2026
Congratulations to @jacoblant.bsky.social on his appointment as National Director of Patient Experience. This is an important opportunity to strengthen person centred care across the NHS, working with people and communities to ensure their needs and preferences are understood and respected. [1/2]
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Picker @pickereurope.bsky.social · 27/07/2026
Improving mental health services starts with listening. Our response to the government's call for evidence explores how co-production, stronger community support and patient experience data can help shape a more person centred Mental Health Strategy for England. bit.ly/MHstrategy26
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Picker’s response to ‘Informing the mental health strategy for England’ | Picker
Picker submitted this response to the UK Government's call for evidence to help inform the development of a new Mental Health Strategy for England.Building on insights from the Community Mental Health Survey, the NHS Patient Survey Programme and examples of best practice from the Picker Experience Network (PEN) Awards, our response highlights opportunities to improve people's experiences of mental health care.The response focuses on:
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Picker @pickereurope.bsky.social · 27/07/2026
Good health and care services are built with people, not just for them. Experience-Based Co-Design (EBCD) is a practical way to embed co-production, bringing patients, carers and staff together to improve care based on lived experience. [1/2]
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Experience-based co-design (EBCD) course | Picker
This course provides a structured pathway through the Experience-Based Co-Design (EBCD) methodology, one of the most
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Picker @pickereurope.bsky.social · 24/07/2026
The 2026 PEN Awards are open for entries until this Sunday. If you've improved patient experience, embedded person centred care, or developed an innovative approach within your organisation that others can learn from, we'd love to hear your story. Find out more and submit your entry: bit.ly/PEN26
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Picker @pickereurope.bsky.social · 20/07/2026
This September, we'll be at #HETT26. Find us at stand I15. Read more: www.picker.org/events/hett-2026
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Picker @pickereurope.bsky.social · 16/07/2026
The latest National Cancer Patient Experience Survey, commissioned by #NHSEngland and conducted by us at Picker, shows ongoing improvements in cancer care, while highlighting opportunities to strengthen support. [1/2]
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Picker @pickereurope.bsky.social · 15/07/2026
The @ihpn.bsky.social’s recent ‘The Choice Gap’ report highlights the barriers preventing many patients from exercising their legal right to choose. [1/2]
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Picker @pickereurope.bsky.social · 14/07/2026
Person centred care starts with understanding what matters most to patients, service users, families and carers. We welcome the #NHS Quality Strategy's recognition of patient experience as a core aspect of high quality care, alongside safety and effectiveness. [1/2]
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Picker @pickereurope.bsky.social · 09/07/2026
The latest #GPPatientSurvey shows improvements in patients' experiences of general practice. But more needs to be done to improve digital access, ensure patients are offered their right to choose where they're referred, and strengthen care planning for people with long-term conditions. [1/2]
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Patient Safety Learning @patientsafetylearning.org · 06/07/2026
Patient Power Payments: A new approach to patient voice - a briefing from @pickereurope.bsky.social added to the hub today.
pslhub.org
Patient Power Payments: A new approach to patient voice (Picker)
This briefing draws on Picker's experience of measuring patient experience
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Picker @pickereurope.bsky.social · 06/07/2026
The Picker Experience Network (PEN) Awards 2026 are open for submissions. The PEN Awards are about more than recognising excellence. They provide a platform to celebrate what works, share valuable learning and help scale approaches that make health and care more person centred. [1/2]
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Picker @pickereurope.bsky.social · 03/07/2026
The new Minimum Standards for Patient Experience are a welcome step towards improving services for people waiting for treatment. The NHS must now target improvements across the whole care pathway, including on the waiting list. Read our full response: bit.ly/MinimumStandardsPX
Woman seated, looking at her smartphone
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Picker @pickereurope.bsky.social · 03/07/2026
Have you stayed in an #NHS hospital as an adult in the last 6 months? In partnership with #NHSEngland, we’re looking for people to take part in online focus groups to help shape the 2026 Adult Inpatient Survey. [1/3]
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Picker @pickereurope.bsky.social · 02/07/2026
Good health and care services are built with people, not just for them. As part of #CoProductionWeek2026, our latest blog highlights how co-production and experience-based co-design are helping patients, carers and healthcare professionals improve health and care together. [1/2]
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Patients Association @patients-association.org.uk · 01/07/2026
"There's still a sort of benign paternalism that can keep patients at arm's length from the really important decisions. The system can be very happy to ask people their opinion, but not always trust them to make decisions for themselves" Chris Graham @pickereurope.bsky.social #PPW2026
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Picker @pickereurope.bsky.social · 25/06/2026
We'll be at the #HSRUK Conference in #Manchester next week, connecting with researchers, practitioners and healthcare leaders who are passionate about improving health and care services. [1/2]
Health Services Research UK Logo
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Picker @pickereurope.bsky.social · 24/06/2026
The findings of the Nottingham maternity inquiry emphasise the urgent need to improve maternity and neonatal services across the country. [1/2]
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Patients Association @patients-association.org.uk · 24/06/2026
What progress has been made on the 10 Year Health Plan’s commitment to give “power to the people” by amplifying patient voice, expanding patient choice and reprioritising people’s experiences of care? Join our free webinar with @pickereurope.bsky.social next week to discuss: buff.ly/OJHaL2V
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AJ Poots PhD FLS @ajpoots-phd.bsky.social · 22/06/2026
Delighted to share our new paper in Frontiers in Hematology, co-authored with @pickereurope.bsky.social and @ALAN. We make the case that informal carer burden is an important but under-recognized topic. We highlight a need for tailored support to reflect differing burdens doi.org/10.3389/frhe...
doi.org
Frontiers | Associations with the quality of life of adult family members or partners (informal carers) of people with leukaemia: results from a cross-sectional online global survey
BackgroundReceiving a leukaemia diagnosis and undergoing treatment impact patients and their informal carers. Our objective was to explore and quantify the i...
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Picker @pickereurope.bsky.social · 23/06/2026
New research from Picker, ALAN and @herts.ac.uk sheds light on the impact of leukaemia on family carers. Drawing on responses from 511 carers across 76 countries, the study found that caring responsibilities can have a substantial effect on quality of life. [1/2]
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Picker @pickereurope.bsky.social · 05/06/2026
The #NHS Modernisation Bill promises to strengthen patient voice, but also abolishes Healthwatch England, Local Healthwatch and Foundation Trust Councils of Governors. [1/2]
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Healthwatch Oxfordshire @healthwatchoxfordshire.co.uk · 05/06/2026
Veronica is attending Oxford Eid Extravaganze this Sunday 7th June from 12pm-6pm at Blackbird Leys Park. If you see our stall come and tell her about your health and care experiences in Oxfordshire.
Details of the Eid extravaganza in the post. Dr Veronica Barry standing outside.
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Picker @pickereurope.bsky.social · 27/05/2026
The first national in-person #DoWith assembly is open for registration. Join people from across health, local government and communities in #Manchester on 12th June for a day of connection, collaboration and action to support a more humane and preventative public sector and #NHS. [1/2]
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Picker @pickereurope.bsky.social · 27/05/2026
The Picker Experience Network (PEN) Awards 2026 are open for submissions. Celebrate what works, share learning, and help scale person centred care. If your team is delivering meaningful change, we’d love to hear your story. Find out more and enter: bit.ly/PEN26 @pen-news.bsky.social
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Picker @pickereurope.bsky.social · 26/05/2026
Are you a patient, service user or Patient Safety Partner who has worked with a healthcare organisation to drive change and improvement? If so, we’re keen to hear from you. [1/2]
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Louise, Prof/Dr @louiselocock.bsky.social · 18/05/2026
University of Oxford's Nuffield College and Centre for Demographic Science are running a 'national conversation' survey. It asks about what you value in your local community, what divides and unites us and what your vision is for the country. Quite cathartic to do! www.national-conversation.ox.ac.uk
national-conversation.ox.ac.uk
The National Conversation
I just took part in The National Conversation to share my views on what it's really like living in our area right now. It's a major UK-wide project by researchers at Oxford University, and it only tak...
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Picker @pickereurope.bsky.social · 18/05/2026
Saira Nazeer, critical care research therapist at Barts Health NHS Trust, explains why co-production using Experience-Based Co-Design has made a difference for critical care survivors. bit.ly/SairaEBCD #EBCD #ExperienceBasedCoDesign #HealthcareResearch #NHS #NHSPatients #PersonCentredCare
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Picker @pickereurope.bsky.social · 18/05/2026
Experience-Based Co-Design brings the experiences of patients, families and staff together to shape services around what people really need and what really works. Interested? Join our July EBCD cohort - four weekly 2-hour sessions, starting on 1 July. Find our more at picker.org/courses/all-...
Graphic with a purple background featuring a photo of diverse people placing their hands together in teamwork, positioned on the right-hand side and centred around the joined hands. Overlaid text reads: “Train in Experience-Based Co-Design with Picker. Experience-Based Co-Design brings the experiences of patients, families and staff together to shape services around what people really need and what really works.” Includes a link to the course page.
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Healthwatch Oxfordshire @healthwatchoxfordshire.co.uk · 11/05/2026
This #MentalHealthAwarenessweek, we’d like to hear your experiences of contacting or using local mental health services in #Oxfordshire. You can leave a public review or contact Healthwatch Oxfordshire with an issue in confidence. healthwatchoxfordshire.co.uk/feedback-on-...
Female leans against window of a train, looking thoughtfully out at the passing fields in the background. Tell us about Mental Health Services in Oxfordshire.
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