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James Higgott

@jiggott.bsky.social
1K followers 435 following 563 posts

Head of Product for NHS App at NHS England. Expect digital health + culture + cricket + games + low-res puns.

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Reposted by James Higgott
Jukesie @jukes.ie · 18h
Product for the People 10(!) is going to be in Leeds on the 19th November. luma.com/7s9dnegb @debblanch44.bsky.social has put together a brilliant line-up for this milestone meet-up!
luma.com
Product for the People 10 · Luma
This is the 10th (!!) of our Product for the People events and we're coming to Leeds. An event for people interested in public service and product management…
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Ben #ActNow 🔥🌳🌊 @benaldo.bsky.social · 25/09/2026
New job role at GDS: Deputy Director for Digital Standards and Inclusive Design. Deadline end of 8th October. Public sector only... Come be my boss! If you're nice, and good. www.civilservicejobs.service.gov.uk/csr/index.cg...
civilservicejobs.service.gov.uk
Quick Check Needed
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Tits McGee @scientits.bsky.social · 15/09/2026
Oh wow, it's finally happening
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Nia Campbell @niacampbell.bsky.social · 11/09/2026
Here's the latest from the NHS Wales App team on exploring test result designs, and the things we learnt along the way. dhcw.nhs.wales/news/behind-...
dhcw.nhs.wales
Exploring how to improve test result designs in the NHS Wales App
Test results are available to many patients using the NHS Wales App. The ambition is to ensure all patients have access to this feature, and increase the range of results that can be accessed.
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James Higgott @jiggott.bsky.social · 11/09/2026
I have a pallet of bricks arriving later today. Bricks! www.youtube.com/watch?v=LGVZ...
youtube.com
Diagram Brothers - Bricks {1981}
YouTube video by Worried Tunes 2
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James Higgott @jiggott.bsky.social · 09/09/2026
Reflections on August, a month where it's difficult to make progress at work. Main topics: app releases and hypercare in practice, and portfolio roadmaps medium.com/web-of-weekn...
medium.com
Monthnote: August 2026
It’s difficult getting things done in August. It makes me think of the doldrums — that area near the equator where the wind is often…
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Simon Morgan-Wilson @officeofwilson.com · 07/09/2026
Did a five minute lightning talk at last week's Product for the People. Had an hour spare today to type it up. Could've said more, could've said different but time, eh. (I went over...) Let me know your favourite examples of reused or new infrastructure! www.officeofwilson.com/product-for-...
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James Higgott @jiggott.bsky.social · 21/08/2026
Here's my monthnote from July covering strategic planning, AI tools and a hackathon: medium.com/web-of-weekn...
medium.com
Monthnote: July 2026
July was a series of 2-day events:
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Gavin Freeguard @gavinfreeguard.com · 30/07/2026
I have blogged! The State of the Present: Andy Burnham’s new government or - Why the abolition of DSIT is baffling and bad - Why I'm worried about what it means for civil service reform - Some opportunities for the new government around data, digital, open government medium.com/state-of-the...
medium.com
The State of the Present: Andy Burnham’s new government
In common with lots of other policy people in recent weeks, I’ve been reading Head North, the (very readable) book by new Prime Minister…
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James Higgott @jiggott.bsky.social · 15/07/2026
Some thoughts on phrase "through the NHS App" and how we dealt with the heat for our quarterly planning event. medium.com/web-of-weekn...
medium.com
Monthsnote: May/June 2026
A double header this month. There’s been a lot going on at home and at work, and I missed the window to write about May separately. I’ve…
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James Higgott @jiggott.bsky.social · 11/07/2026
The festival of contemporary comics in Peckham is a large amount of creativity under one roof. Drop in if you can tomorrow arc-london.uk
arc-london.uk
ARC London
A festival of contemporary comics
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James Higgott @jiggott.bsky.social · 03/07/2026
I was also at the Oval last night. It was a brilliant match and performance from the team. Bouncing back from that poor start showed real strength of character. And the fielding was the best I've seen from them.
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Jukesie @jukes.ie · 01/07/2026
Soft launch when everyone is distracted recovering from the England game...Product for the People is back on the 3rd September in Bristol. Less unconference-y this time - more corridor conference-y with three brilliant speakers and some lightly facilitated conversations. luma.com/rjsq2i36
luma.com
Product for the People - Bristol · Luma
'Product for the People' returns to Bristol! An event for people interested in public service and product management (not just product managers in public…
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James Higgott @jiggott.bsky.social · 13/05/2026
Slightly delayed by the pre-election period, here are my monthnotes from March and April. For information architecture and navigation changes, read the one from March: weeknot.es/monthnote-ma...
weeknot.es
Monthnote: March 2026
This post was written mid-April 2026 but not published until mid-May because of the pre-election period.
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James Higgott @jiggott.bsky.social · 07/05/2026
This is hilarious and I am very bad at it.
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James Higgott @jiggott.bsky.social · 07/05/2026
Another good line from this talk: "We can live with imperfection. We shouldn't have to live with dysfunction that can be avoided."
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Frankie Roberto @frankieroberto.com · 21/04/2026
Do you need a separate design system for your staff vs public facing services? It’s a common question, but at the NHS we think the answer is No. I’ve published a blog post to explain why: digital.nhs.uk/blog/design-...
digital.nhs.uk
One design system is better than 2 - NHS England Digital
Frankie and Ananda explain why the NHS design system is not just for public-facing    services, with an overview of recent changes to meet the needs of staff-facing services. There’s also mo...
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Mike Gallagher @mikegallagher.bsky.social · 05/04/2026
a weeknote on our planning cycle, how the ways we're changing our design approach is affecting that, and some questions about the future of prototyping here mikegallagher.org/posts/becomi...
mikegallagher.org
Mike Gallagher: Becoming everyone’s problem
Weeknote, w/c 30 March 2026
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James Higgott @jiggott.bsky.social · 24/03/2026
This podcast interview with Bob Wachter on the use of AI in healthcare is great - covers scribing, health record summaries, diagnosis support, expert advice. www.hsj.co.uk/hsj-health-c...
hsj.co.uk
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James Higgott @jiggott.bsky.social · 24/03/2026
Some thoughts about in-app prompts and decision-making escalation in my latest monthnote: weeknot.es/monthnote-fe...
weeknot.es
Monthnote: February 2026
We’re barrelling towards the end of the financial year with some major new releases planned for March — more on these in a future…
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James Higgott @jiggott.bsky.social · 11/03/2026
Saw Cardiacs (first time!) in Brixton tonight. I've never seen so many middle-aged weirdos (complimentary) in one place.
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SDinGov @sdingov.bsky.social · 03/03/2026
We're looking for speakers to join us at SDinGov 2026. If you have something you want to share with our community, this is your chance. If you'd like to speak at this year's event, submit your proposal before 17:00, Monday, 9 March 2026. sdingov.net/call-sessions
SDinGov Call for Sessions is open
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Dean Vipond @deanvipond.bsky.social · 03/03/2026
Really enjoyed this piece, which sums up some of the issues I've been wrestling with, particularly the expectation of 'tech = savings!!!', and the spam-vs-anti-spam we're likely to see.
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James Higgott @jiggott.bsky.social · 17/02/2026
It's P-P-P-P-P-P-P-P-Pancake Day: www.youtube.com/watch?v=gj_a...
youtube.com
Pancake Day - Maid Marian
YouTube video by Swimace
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LaindonFeminist @viviane49.bsky.social · 15/02/2026
This is the Gov looking for your input on the BBC. It takes a while to complete (15/20 mins) but it’s pretty comprehensive and covers most aspects. Please share. I’m surprised many people haven’t seen it yet. www.gov.uk/government/c...
gov.uk
Britain’s Story: The Next Chapter - BBC Royal Charter Review, Green Paper and public consultation
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Si Manby @cthimon.bsky.social · 13/02/2026
We're looking to fill a couple of Senior Content Designer roles across the OPG and Probation digital teams www.jobtrain.co.uk/justicedigit...
jobtrain.co.uk
Senior Content Designer:National
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
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James Higgott @jiggott.bsky.social · 11/02/2026
This T20 World Cup has been brilliant so far and that #SAvAFG match was the best of the lot.
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James Higgott @jiggott.bsky.social · 06/02/2026
In January I went to UK GovCamp and the Japanese Embassy, and I thought about all of the big things that could go wrong in 2026. medium.com/web-of-weekn...
medium.com
Monthnote: January 2026
It’s 2026. I’ve had a good start to the new year. A lot is going to happen over the next 12 months — I’ve been thinking about the threats…
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David Heath @davidheath.org · 17/01/2026
If you’re travelling from london to GovCamp this seems like the best option. Marylebone route has rail replacement bus. #ukgc26 #ukgovcamp #govcamp Next departures: 08:35 – 10:38 09:02 – 11:15
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Prateek Buch @prateekbuch.bsky.social · 17/01/2026
PSA for those heading from London to Birmingham for @ukgovcamp.com - all trains from Euston currently cancelled, head to St Pancras and change at Leicester... #govcamp
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UK Gov Camp @ukgovcamp.com · 05/01/2026
As well as sorting out the last minute details for GovCamp 2026 we're also planning for the long term. We want to set up GovCamp as an official non-profit company. To do that we need a Board of Trustees. We've previously asked for volunteers but, while good people, they're all straight white men.
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James Higgott @jiggott.bsky.social · 28/12/2025
Easter Eden #EggAMovie
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Rhodri Marsden @rhodri.biz · 24/12/2025
Unbelievably, #DuvetKnowItsChristmas generates such good will on social media that over the years we've raised somewhere approaching a quarter of a million quid for homeless charities. If you can spare a bob or two, sling some to Centrepoint, and here's the link: www.gofundme.com/f/duvet-know...
gofundme.com
Donate to Duvet Know It's Christmas, 2025, organized by Rhodri Marsden
Unbelievably, it's the 15th year of this thing. What is it? Improbably, the nig… Rhodri Marsden needs your support for Duvet Know It's Christmas, 2025
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James Higgott @jiggott.bsky.social · 24/12/2025
I'm at the Smithfield Market meat auction waiting to find out what we'll eat tomorrow.
Large crowd waiting for the Smithfield Market meat auction to start.
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James Higgott @jiggott.bsky.social · 21/12/2025
Spotted this urban brickhenge last night. It's either a celebration of the winter solstice or a memorial to Rob Reiner.
2 upright bricks with a horizontal one lying on top, looking a bit like Stonehenge.
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James Higgott @jiggott.bsky.social · 19/12/2025
This series is well worth reading if you're involved with public sector product or delivery. Jukesie describes a pragmatic, common-sense approach to agile delivery in a UK government context.
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James Higgott @jiggott.bsky.social · 02/12/2025
I'm reading the OBR's investigation of the publication error last week. The scariest part (for me) is how quickly it all happened - the first news headline was published 6 mins after the report was accessed. I can easily imagine being the website manager in that situation. obr.uk/investigatio...
obr.uk
Investigation into November 2025 EFO publication error - Office for Budget Responsibility
The OBR inadvertently made it possible to access the November 2025 Economic and fiscal outlook (EFO) too early on Budget day. We launched an immediate investigation into what happened which has report...
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James Higgott @jiggott.bsky.social · 25/11/2025
Prompt as ever, here's my monthnote for October: jiggott.medium.com/monthnote-oc... Including roadmaps, medical devices and speaking engagements.
medium.com
Monthnote: October 2025
October was dominated by extra-curricular activities and some early thoughts about the roadmap for 2026/27.
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Leah Litman @leahlitman.bsky.social · 07/11/2025
HAPPY FOUR SEASONS TOTAL LANDSCAPING DAY TO ALL WHO CELEBRATE
Rudy press conference at 4 seasons total landscaping
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zuz @zuz.bsky.social · 04/11/2025
I’m on the lookout for a new contract (preferably inside). I’ve got over a decade of experience working in the public sector, mostly in agile delivery management. Two weeks notice. Not got DMs here but Signal is zuz.1337, or LinkedIn is good. Thx :)
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James Higgott @jiggott.bsky.social · 22/10/2025
This might be my most delayed monthnote yet: August and September, published just days before the start of November. Relive the fading days of summer 2025 at jiggott.medium.com/monthnote-au...
jiggott.medium.com
Monthnote: August/September 2025
This monthnote is a double bill because I got distracted by summer and then swept away by the back-to-school nature of September.
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UK Gov Camp @ukgovcamp.com · 17/10/2025
Register is open for UKGovCamp 2026! Join us on 17 January 2026 for a free, community-led unconference where public sector people meet to share ideas, collaborate, and improve services. Spaces are limited. Secure your spot today: forms.gle/tL5q1ZBHYxAq...
forms.gle
UKGovCamp 2026 Registration
Our next annual in-person event is: free to attend, in Birmingham, on Saturday 17 January 2026. Please note: Registration does not guarantee a ticket because: the event is always oversubscribed,...
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Rochelle Gold @rochellegold.bsky.social · 17/10/2025
Come and help us ensure the NHS has the best digital tools available to support the frontline to deliver integrated care and meet the ever evolving needs of the NHS. Details of our Head #ServiceOwner vacancy here www.jobs.nhs.uk/candidate/jo... #Jobs
jobs.nhs.uk
Job Advert
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Jukesie @jukes.ie · 17/10/2025
The final Product for the People of 2025 is going to be in Newcastle (Howay the Toon!) on the 21st November - sign up here www.tickettailor.com/events/produ...
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James Higgott @jiggott.bsky.social · 10/10/2025
Iron Man (Black Sabbath) 9/10 Iron Man (Stereolab) 7/10 Total: 16
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Mayor of London, Sadiq Khan @london.gov.uk · 01/10/2025
184 years earlier than predicted, London has met the legal limits for toxic NO2 for the first time. This historic milestone proves that bold action like expanding ULEZ works, protecting children’s health and giving millions cleaner air to breathe.
bbc.co.uk
London Ulez reduced nitrogen dioxide to legal limit, mayor says
The mayor of London says the fall in airborne toxins is due to the Ultra low emission zone expansion.
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William Perrin @willperrin.bsky.social · 28/09/2025
More full DSIT guide to digital id, rather better than the No10 announcement which still doesn’t link to it www.gov.uk/government/p...
gov.uk
Digital ID scheme: explainer
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James Higgott @jiggott.bsky.social · 23/09/2025
I'm in a pub in Brixton for a talk about changing pub culture in Brixton. It's part of the Festival of Encounters and the rest of the programme looks good if that's your thing and you're nearby festivalofencounters.com
festivalofencounters.com
Festival of Encounters
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Benjamin Welby @bm.wel.by · 17/09/2025
This new blog post from @jamestplunkett.bsky.social (informed by the thinking he's been doing with @richardpope.org and me) is essential reading.
medium.com
What does digital-era healthcare really mean?
A long read on the NHS, the 10 Year Plan, and what it would take to unstick the system
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James Higgott @jiggott.bsky.social · 14/09/2025
I took this photo of some flags in south London a couple of weeks ago and I much prefer it to the racist nonsense that was on our streets yesterday.
7 flags from 7 different countries wrapped around a tree trunk in West Norwood.

You can see the flags of England, Jamaica, Poland, Saint Vincent and the Grenadines, Sweden, Turkey and one other that I can't be sure about.
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