iiinova — where your digital self keeps evolving

Frankie Roberto @frankieroberto.com · 29/09/2026

Managed to resist the temptation to buy mince pies. Too soon. Will wait for October.

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Frankie Roberto @frankieroberto.com · 26/09/2026

Anyone else I know going to see @psbhq.bsky.social at Ally Pally tonight? I’m looking forward to it! 📡

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Frankie Roberto @frankieroberto.com · 16/09/2026

I’ve just released a new version of the NHS Prototype kit. 🎉 The main new feature is a “formatTime” filter which uses 12 hour clock and midday/midnight instead of 12am/pm, to avoid confusion. See prototype-kit.service-manual.nhs.uk/guides/filte...

prototype-kit.service-manual.nhs.uk

Filters

Filters are a Nunjucks feature that you can use within your page templates.

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Frankie Roberto @frankieroberto.com · 15/09/2026

Love these. Naming your online webpages after the colour of the book cover it used to be published in is the content equivalent of services named after old forms, like V5C and P11D.

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Frankie Roberto @frankieroberto.com · 13/09/2026

Weeknotes this week are a reflection on balancing short term and long term work: frankieroberto.github.io/nhsnotes/pos...

frankieroberto.github.io

Week 109: Near and far

Balancing the short-term and long-term

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Frankie Roberto @frankieroberto.com · 07/08/2026

I’m on holiday but it’s great to read this write-up from my team of the NHS App hackathon I took part in before I went away. 💙

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Frankie Roberto @frankieroberto.com · 30/07/2026

Standard breakfast. No really, that’s what it’s called on the menu. Standardfrühstück.

A plate containing a bread roll, butter and apricot jam

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Frankie Roberto @frankieroberto.com · 29/07/2026

Great paving pattern here in Innsbruck. Looks irregular but isn’t.

Photo from above of some stone paving consisting of different sized rectangles that interlock in a seemingly random way but on closer inspection do have a repeating pattern.

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Frankie Roberto @frankieroberto.com · 29/07/2026

I’ve taken the kids to Swarovski Crystal World in Austria. It’s as bling as you might imagine but also really good.

Photo of a green mound on which is a green face made of grass with a fountain of water coming down from its mouth.

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Frankie Roberto @frankieroberto.com · 26/07/2026

I’m on a sleeper train! In a couchette compartment for 4 with my kids. Our proper happy place. Heading to the Alps!

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Frankie Roberto @frankieroberto.com · 20/07/2026

Weeknotes for last week: frankieroberto.github.io/nhsnotes/pos...

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Frankie Roberto @frankieroberto.com · 19/07/2026

Viva Espana! 🇪🇸🇪🇸 A tense final, but loved watching it with my 6yo. (Thankfully no school tomorrow)

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Frankie Roberto @frankieroberto.com · 18/07/2026

💯 this Pricing high to allow for discounting as an insidious practice that has no place in public services.

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Frankie Roberto @frankieroberto.com · 16/07/2026

The GOVUK design system team have today added the interruption page pattern and component: design-system.service.gov.uk/patterns/int... - based on previous work by teams across government. 🎉 This is a great example of where it is sometimes helpful to add some friction into a digital journey.

design-system.service.gov.uk

Interruption pages

Pause the user journey to give them important information

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Frankie Roberto @frankieroberto.com · 14/07/2026

Well done Spain. Looked like they were having fun. Will be tough opponents to beat.

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Frankie Roberto @frankieroberto.com · 05/07/2026

Weeknotes this week are about designing the digital equivalent of the tear-off strip: frankieroberto.github.io/nhsnotes/pos...

frankieroberto.github.io

Week 102: Designing the digital tear-off strip

Notes from our alpha kick-off

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Frankie Roberto @frankieroberto.com · 22/06/2026

I love walking to work under such a thick canopy of London plane trees at this time of year. So much cooler beneath them, and an incredible shade of green.

A photo of dense tree foliage against only just visible blue sky.

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Frankie Roberto @frankieroberto.com · 21/06/2026

I enjoyed Toy Story 5 with my kids today. Lots of fun moments, and the toys vs tech conceit was meaningful without being over played.

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Frankie Roberto @frankieroberto.com · 18/06/2026

Was great to join a session with the GOV Design System today to get a preview of the Interruption Panel that is being added! 👏 You can watch a recording of the session here: youtu.be/0uYe9oxeTJs?...

youtu.be

Interruption panel show & tell

YouTube video by Kelly Lee

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Frankie Roberto @frankieroberto.com · 17/06/2026

An existential headline: BBC To Axe The World Tonight Seems a bit extreme? 🌍🪓

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Reposted by Frankie Roberto

Richard Pope @richardpope.org · 16/06/2026

Published today with @kinship.works NHS Operating Patterns - Ways to do good work together, in a decentralised system

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Frankie Roberto @frankieroberto.com · 15/06/2026

A nice design history post from the NHS app team looking at how to make NHS website content feel part of the (future) more native NHS app: design-history.nhsapp.service.nhs.uk/native/2026/...

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Frankie Roberto @frankieroberto.com · 15/06/2026

My weeknotes for last week are a bit more personal than normal: frankieroberto.github.io/nhsnotes/pos...

frankieroberto.github.io

Week 99: Unusual ear anatomy

How my hearing got fixed.

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Frankie Roberto @frankieroberto.com · 09/06/2026

I got Canada in the work sweepstake for World Cup. Not fancying my chances! (Luckily there are also some prize categories for things like worst goal difference in a match)

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Frankie Roberto @frankieroberto.com · 26/05/2026

Notes from 2 years working on the NHS Record a vaccination service: frankieroberto.github.io/nhsnotes/pos... After half term I start a new role within a new team in NHS digital prevention services. More on that anon!

frankieroberto.github.io

Week 76: Wrapping up with RAVS

A summary of 2 years working on the NHS Record a vaccination service

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Frankie Roberto @frankieroberto.com · 21/05/2026

Having a (hopefully temporary) hearing issue has made in-person collaboration a challenge today. Remote working does have the advantage of being able to amplify everyone’s voices! Still prefer being in the office though.

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Frankie Roberto @frankieroberto.com · 19/05/2026

We did it! The streets have gone wild around here! 🏆⚽️ #COYG

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Frankie Roberto @frankieroberto.com · 19/05/2026

Love this post from a colleague on how digital prevention services fit with neighbourhood health: design-history.prevention-services.nhs.uk/policy-and-c... Figuring out how national meets local is one of the key challenges to working in the NHS.

design-history.prevention-services.nhs.uk

How digital prevention services fit with neighbourhood health

A discovery into how digital prevention services work with neighbourhood health.

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Frankie Roberto @frankieroberto.com · 17/05/2026

GP told me today that I should stop using earbuds headphones (causing hearing issues), so I’m in the market for over-ear headphones. Any recommendations? 🎧 Need a set with a mic for all the work Teams calls…

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Frankie Roberto @frankieroberto.com · 15/05/2026

GOVUK Chat now out of beta: gds.blog.gov.uk/2026/05/14/g... Congrats to the team who have worked on it! Will be interested to see what user take-up is like!

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Frankie Roberto @frankieroberto.com · 13/05/2026

This video is about rubbish but also about the digital transformation of government services: youtu.be/XNXFONTndyE?...

youtu.be

People are stealing Britain’s rubbish on an industrial scale... and it's a problem.

YouTube video by Luke O’Sullivan

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Frankie Roberto @frankieroberto.com · 12/05/2026

Already seeing the start of organisations wanting to explore using AI assisted ‘automation’ to fix the lack of integration between NHS systems. Sledgehammer, nut.

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Frankie Roberto @frankieroberto.com · 11/05/2026

Weeknotes for last week contain notes on creating a crazy wall and on getting a private vaccination. frankieroberto.github.io/nhsnotes/pos...

frankieroberto.github.io

Week 95: Crazy wall

Thing mapping and ‘competitor analysis’

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Frankie Roberto @frankieroberto.com · 11/05/2026

Always nice to start the week with a reminder email from an automated system which describes me as a ‘resource’ on a ‘work package’.

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Frankie Roberto @frankieroberto.com · 10/05/2026

It’s taken almost the whole weekend but we’ve finally finished assembling an IKEA wardrobe. Mistakes were made. We experienced both injuries and insults. Parts were forgotten and a second trip to the store was needed. But it’s done now.

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Frankie Roberto @frankieroberto.com · 09/05/2026

Love the sticker story of our “For the NHS, by the NHS” catchphrase from @gilestur.bsky.social: 💙 gilest.org/notes/2026/f...

gilest.org

gilest.org: For us, by us

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Frankie Roberto @frankieroberto.com · 29/04/2026

Shout out to the busker singing Snow Patrol’s Chasing Cars at Kings Cross underground this morning. I skipped my tube train to hear the end of it. (And then donated) What a song! Haven’t heard it in years.

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Frankie Roberto @frankieroberto.com · 27/04/2026

Heading back to London after a long day training NHS design folks on how to prototype in code using prototype-kit.service-manual.nhs.uk Totally worth it though to see the joy as people experience their Hello World moment.

prototype-kit.service-manual.nhs.uk

Rapidly create HTML prototypes of NHS services

Use prototypes to get valuable feedback and insights from user research or the people you work with.

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Frankie Roberto @frankieroberto.com · 27/04/2026

Weeknotes for last week celebrate a blog post being dropped and share a discussion we had about ‘reuse’ at an away day. frankieroberto.github.io/nhsnotes/pos...

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