This weeknote is a bit different. Instead of a list of things I did, I want to reflect more deeply on one theme from last week.

There have been lots of strands of work this month that are starting to overlap and whilst at times things have felt chaotic and…

Part 1: introduction Thank you for your interest in becoming a lived experience partner (LEP) with NHS England. Working in partnership with people and communities creates a much better chance of ensur...

Highlight of the week was spending time in our UR lab observing a session facilitated by Aaron. The focus was our pathways and streaming…

Highlight of the week was spending a day face to face with the user research leadership team. We now have 9 permanent lead user researchers…

A couple of weeks ago, our first ever Inclusive Design Lead started. It has been a long road to get to this point so here is my view of the journey that got us to where we are. It is based on a…

View details and apply for this Lead User Researcher for Digital Urgent and Emergency Care vacancy in Leeds, London, Exeter or Southport. Technology and digital innovation has never been so importa...

In the 6 weeks since my last weeknote what have I been doing? I have been leading the inclusive design lead recruitment process, meeting…

It feels like more than a fortnight since my last note yet it doesn’t feel like there’s lot to write about. I feel like I’ve done nothing…

Weeknotes didn’t happen last week as although I had a train journey to London and back, I had so much other work to catch up on, writing…

View from an early evening walk during the festive break

My festive gift, an opportunity to join our great community of user researchers as a Lead User Researcher. We are expanding our user research leadership with…