Reposted by @emmaln14.bsky.socialMiriam Rivas-Aguilar @miriamra.bsky.social · 23/04/2026Such a humbling experience today hearing staff share the impact @careopinion.org.uk stories have on them and their teams ♥️ #CareOpinion #OnlineFeedback #COconf26 011
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 23/04/2026Shaun Maher, the Strategic Advisor for Person-Centred Care and Improvement,from The Scottish Government delivered a very interesting presentation on the importance of Listening at every Level 👏 #COconf26 043
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 23/04/2026Guest speaker Tyler shares his insights after joining Care Opinion as a temporary moderator, interviewer and team member as part of his studies👇 #COconf26 @fraserg.bsky.social @edinburghuni.bsky.social 032
Reposted by @emmaln14.bsky.socialLisa Dendy @lisacareopinion.bsky.social · 23/04/2026@careopinion.org.uk #Coconf26 Shaun Maher from the Scottish Government, discussing Feedback at our Spring Conference. 012
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 15/04/2026(1) We’re excited to be hosting our 10th online conference on 📅 23 April, themed “Humanity in Action: Stories that Shape Better Care.” There’s still time register: events.teams.microsoft.com/event/e0b876... We wanted to spotlight one of the sessions we’re especially looking forward to 👇 144
Reposted by @emmaln14.bsky.socialFraser Gilmore @fraserg.bsky.social · 15/04/202635,420 people shared their experiences of health and care on @careopinion.org.uk last year (2025/26). In my latest blog I reflect on why these stories matter and what they can teach us about listening to the public. www.careopinion.org.uk/blogposts/13... 056
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 17/04/2026Another session spotlight from our upcoming online conference #COconf26: “Exploring the evidence base: what is research telling us about online patient feedback?” 💬 @jamesfm55.bsky.social at @careopinion.org.uk 🗨️ Miles Sibley at @patientlibrary.bsky.social 📅 23 April 👉 Register: bit.ly/4vBBOXN 034
emmaln14.bsky.social @emmaln14.bsky.social · 05/03/2026Over 750,000 stories helping us to learn what it is to be human 💜 000
Reposted by @emmaln14.bsky.socialFraser Gilmore @fraserg.bsky.social · 09/02/2026Proud to share the 2nd piece in our Care Opinion series: Is storytelling a political act? by Ellen McGovern-Greco from @careopinionau.bsky.social . A thoughtful look at how sharing experience shapes who is seen and heard in health and care. 🔗 www.careopinion.org.uk/blogposts/13... 044
Reposted by @emmaln14.bsky.socialFraser Gilmore @fraserg.bsky.social · 05/02/2026So far this year, 3,218 stories have been shared on @careopinion.org.uk about health & care services across the UK. That’s 3,218 moments of honesty, kindness, learning and human connection. Thank you to everyone who takes the time to share and respond. Find out more: careopinion.org.uk 055
Reposted by @emmaln14.bsky.socialFraser Gilmore @fraserg.bsky.social · 06/02/2026This touching story on Care Opinion is a powerful reminder of how much kindness and reassurance from staff can shape someone’s experience of care. Every moment of humanity matters. 💛 www.careopinion.org.uk/1420786 #PatientExperience #CareOpinion #KindnessInCare 022
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 28/01/2026😀 Encouraging to see this blog from Simon Barnitt at @shpu.bsky.social about the significance of open online patient feedback www.sheffieldpartnership.nhs.uk/news/care-op...careopinion.org.uk 033
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 22/01/2026A creative author expresses their gratitude to the staff that supported them during their hospital stay, through the medium of poetry! Click to read 'Together they are Heroes' www.careopinion.org.uk/1415485 054
Reposted by @emmaln14.bsky.socialTracy Molloy @tracymol.bsky.social · 14/01/2026Treated by @rossdr.bsky.social to my 7 year CO workaversary lunch with @emmaln14.bsky.social & @louscott.bsky.social @careopinion.org.uk Delicious 😋 131
Reposted by @emmaln14.bsky.socialJames Munro @jamesfm55.bsky.social · 28/11/2025petition.parliament.uk/signatures/1...petition.parliament.ukPetition: Call a public inquiry into Russian influence on UK politics & democracyWe are concerned about reported efforts from Russia to influence democracy in the US, UK, Europe and elsewhere. We believe we must establish the depth and breadth of possible Russian influence campaig... 041
Reposted by @emmaln14.bsky.socialJames Munro @jamesfm55.bsky.social · 28/11/2025Big congrats to @rdash-nhs.bsky.social today, with over 2,000 stories and 400 staff now listening to feedback on @careopinion.org.uk 👏👏👏 www.careopinion.org.uk/services/rxe 164
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 12/11/2025It’s Living Wage Week! 🎉 Care Opinion is proud to be part of the movement of over 16,000 employers making a difference by paying the real Living Wage - because everyone deserves a decent standard of living. Will your organisation join us? Find out more at: www.livingwage.org.uk #LivingWageWeek 053
Reposted by @emmaln14.bsky.socialMiriam Rivas-Aguilar @miriamra.bsky.social · 23/10/2025Fascinating and thought provoking session around defensiveness and responding on @careopinion.org.uk, with our @jamesfm55.bsky.social, Tom Reader and Alex Gillespie. #COconf25 -this #research chat will be available on our blog, and here are also another 25! 👇 www.careopinion.org.uk/info/researchcareopinion.org.ukSupport for research | Care OpinionAt Care Opinion we believe research is vital to understand people's experiences of care and how… 066
Reposted by @emmaln14.bsky.socialFraser Gilmore @fraserg.bsky.social · 23/10/2025We are delighted to be hearing from Mariska Vernon-Stroud of @nhslothian.bsky.social about the great journey of the health board engaging with the public on @careopinion.org.uk at our conference. #COconf25 043
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 23/10/2025Well how fab is this...Mariska from @nhslothian.bsky.social sharing ways in which Care Opinion can be used as a tool for celebration! A few ways in which they celebrate their staff! 🎉 #COconf25 022
Reposted by @emmaln14.bsky.socialFraser Gilmore @fraserg.bsky.social · 23/10/2025So excited to be hearing from Lisa Townsend from Royal Devon University Healthcare NHS Foundation trust, about "the power of data and voice" at the @careopinion.org.uk conference #COconf25 065
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 23/10/2025'Care Opinion allows us to see unique perspective' really inspiring presentation from Linda Craig....oh and what an impactful title for a presentation too! #Coconf25 054
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 10/10/2025Today on World Mental Health Day, we share with you the brave decision this author took to realise and reach out to services for help to understand and aid their recovery #WorldMentalHealthDay Health Day #mentalhealthmatters @rdash-nhs.bsky.social www.careopinion.org.uk/1394744 064
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 17/09/2025Join us for our Autumn Conference on Thursday 23rd October (9am–12:30pm, online & free). 💬 Hear how stories are shaping better care 💬 Learn from the latest research 💬 Connect with colleagues, share ideas, and shape the future of care 👉 Register now: events.teams.microsoft.com/event/4feed0... 066
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 04/06/2025Our Support Team is always working behind the scenes to make our webinars more engaging and interactive. Check out our latest blog about the workshop we held yesterday & find out how you can sign up for our next session: “How to Tell Your Story with Bear.” 🔗 www.careopinion.org.uk/blogposts/12... 043
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 29/05/2025Here are the 2 research papers that we are discussing in our current research chat: pmc.ncbi.nlm.nih.gov/articles/PMC... and journals.lww.com/qmhcjournal/... #COconf25pmc.ncbi.nlm.nih.govLearning from Patients: The Impact of Using Patients’ Narratives on Patient Experience ScoresEnthusiasm has grown about using patients’ narratives — stories about care experiences in patients’ own words — to advance organizations’ learning about the care that they deliver and how to improve i... 043
Reposted by @emmaln14.bsky.socialKrisztina Patocs @krisztinap.bsky.social · 29/05/2025Such an interesting conversation between @jamesfm55.bsky.social, Prof Ingrid Nembhard and Prof Rachel Grob. Research Chat 25 is now live at #COconf25. "Everybody has a story". 054
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 29/05/2025'Narrative can provide depth....' inspiring words from our guest speaker Ingrid Nembhard who joins @jamesfm55.bsky.social and Rachel Grob in our Research chat #COconf25 053
Reposted by @emmaln14.bsky.socialJames Munro @jamesfm55.bsky.social · 29/05/2025Now hearing from Natasha at RDASH about the "clunky" patient feedback systems in use before @careopinion.org.uk #coConf25 042
Reposted by @emmaln14.bsky.socialJames Munro @jamesfm55.bsky.social · 29/05/2025First session just starting at #COconf25 is about using @careopinion.org.uk in community services events.teams.microsoft.com/event/216e24... 054
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 29/05/2025Wonderful to see the creative initiative that the Justice Services in South Lanarkshire have created to gather feedback on Care Opinion - 'Care Opinion Justice Champions'! 045
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 29/05/2025So exciting to hear from Natasha Collinson about how Care Opinion has changed the feedback process for @rdash-nhs.bsky.social 👍 043
Reposted by @emmaln14.bsky.socialJames Munro @jamesfm55.bsky.social · 24/04/2025“You want to be able to share your opinion freely, especially now in healthcare- to have a voice.” Great press coverage for our friends at @careopinioncanada.bsky.social 👏 rdnewsnow.com/2025/04/20/o...rdnewsnow.comOnline platform new to Alberta provides healthcare patients industry-changing voiceKimberley Sidhu received lifesaving care at Rockyview General Hospital in Calgary, and has since experienced h... 021
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 25/04/2025We’re excited to welcome a new Chair of our Board of Directors here at Care Opinion — Dr Catherine Labinjoh! 👏 @clabinjoh.bsky.social Read our interview with Catherine on our blog👇 www.careopinion.org.uk/blogposts/12... 082
Reposted by @emmaln14.bsky.socialFraser Gilmore @fraserg.bsky.social · 25/04/2025We’re excited to welcome the new Chair of our Board of Directors here at Care Opinion — @clabinjoh.bsky.social 👏 Read our interview with Catherine on our blog👇 www.careopinion.org.uk/blogposts/12... #PatientFeedback #Healthcare #HealthcareFeedback @careopinion.org.uk 042
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 16/04/2025🧵 2 of 2 This feature talks about an individual’s feedback that they shared on the Care Opinion Canada platform, and the impact that sharing that has had for them. 121
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 16/04/2025🧵 1 of 2 Care Opinion Canada is on the news! We are excited to share that Care Opinion Canada has been featured on CTV news. Click the link to have a watch www.ctvnews.ca/calgary/vide... or visit Care Opinion Canada at careopinion.cactvnews.caPlatform to share health-care experiences made differenceAn online platform is now available for Albertans to anonymously share health-care experiences. It made the difference for one Calgary woman. 132
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 14/04/2025🧵3 of 3 ✨ The programme includes: • Pioneering community services from the UK share frontline insights into what it takes to drive meaningful change • Research Chat 24 • A spotlight on Care Opinion Canada – international learning and collaboration • Recognition of our latest Star Responders 043
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 14/04/2025🧵2 of 3 This half-day event will explore how listening with purpose can drive meaningful change in health and care. The conference will bring together a range of guest speakers to share insights, experiences, and practical ideas that can inspire action across different levels of care. 133
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 14/04/2025🧵1 of 3 Exciting news...the Care Opinion online spring conference registration is now live! Care Opinion: Listening with purpose and taking meaningful action 📍 Online | Thursday 29 May | 1:30pm – 4:55pm Click the link to register for this event events.teams.microsoft.com/event/216e24... 145
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 31/03/2025Want to hear from James himself? Take a moment to read his farewell blog - it’s full of gratitude, reflections, and a glimpse of what’s next. Read his blog👇 www.careopinion.org.uk/blogposts/12...careopinion.org.ukStepping down and looking backUpdate from Care Opinion 031
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 31/03/2025Today is @jamesfm55.bsky.social's last day as CEO. After 11+ years of leading with passion, he’s moving into a new role focused on R&D. We’re so lucky he’s staying with us! We can't let today pass without saying a huge THANK YOU for everything James has done to shape Care Opinion.careopinion.org.ukStepping down and looking backUpdate from Care Opinion 186
Reposted by @emmaln14.bsky.socialJames Munro @jamesfm55.bsky.social · 31/03/2025Today is my last day as CEO at @careopinion.org.uk. Tomorrow I have a new job, as director of R&D at... @careopinion.org.uk! (very excited to start 😃). Short blog: www.careopinion.org.uk/blogposts/12... 372
Reposted by @emmaln14.bsky.socialThe Scottish Ambulance Service @scotambservice.bsky.social · 24/02/2025Good afternoon! We wanted to share a recent compliment on @careopinion.org.uk from a patient who injured themselves after falling at home and had a very positive experience with SAS and NHS Greater Glasgow and Clyde💚 Read it in full: careopinion.org.uk/1323343 053
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 16/01/2025🎥 Ever wondered how Care Opinion works? In just 2 minutes, learn how stories make their way from sharing your experience to reaching the health and care teams who can use your feedback to improve. We’ve just hit 700,000 stories, each one helping to create better care. 🔗 vimeo.com/215724873vimeo.comCare Opinion in 2 minutesA short animation telling you what Care Opinion is all about. 096
Reposted by @emmaln14.bsky.socialMiriam Rivas-Aguilar @miriamra.bsky.social · 19/12/2024My reflections on the wonderful medical student presentations, and an end of year thank you to our amazing @careopinion.org.uk team, it's a privilege to work alongside each one of them 💖 074
Reposted by @emmaln14.bsky.socialJames Munro @jamesfm55.bsky.social · 12/12/2024Our Sheffield medical students presented their @careopinion.org.uk project reports today. It's always so wonderful hearing what they have learnt from people's stories of care. 💓 #MedEd #FOAMed #MedHums 064
Reposted by @emmaln14.bsky.socialCare Opinion @careopinion.org.uk · 13/12/2024🔔 On the Seventh Day of Christmas with @careopinion.org.uk, we’re highlighting efforts in health & social care to create inclusive and supportive environments for individuals in secure & mental health settings. Discover how these efforts make a difference. 🔗 www.careopinion.org.uk/info/advent-... 042
Reposted by @emmaln14.bsky.socialJames Munro @jamesfm55.bsky.social · 13/12/2024It's getting easier to find the right outpatient clinic at Royal Devon & Exeter Hospital, thanks to patient feedback via @careopinion.org.uk 👏👏👏 www.careopinion.org.uk/1221453 052
![Dark green background with light green circles. White box with quotation marks circle the following white text: The Paramedics basically saved my foot! They administered pain relief, radioed ahead, all done with a smile and reassurance. [...] My total experience throughout my admission was very positive. I am very grateful to the staff at the RAH and of course the paramedics for their prompt attendance and care. Thank you!"
Logos: Scottish Ambulance Service and Care Opinion](https://cdn.bsky.app/img/feed_thumbnail/plain/did:plc:wi37i7psvcdpgr7enwghced7/bafkreiewfv4ewpebxt33vl637kpxwn2gb2iwnunno6pily6pg2b2jdafz4)
