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Tracy Molloy

@tracymol.bsky.social
26 followers 25 following 2 posts

Subscriber Services Manager at Care Opinion, passionate about giving people a voice & very much a people/dog person www.careopinion.org.uk

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Tracy Molloy @tracymol.bsky.social · 14/07/2026
Happy to answer any questions you may have on this role, Would you like to join the Care Opinion team?
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Care Opinion @careopinion.org.uk · 13/05/2026
#MentalHealthAwarenessWeek Today we share a story from a mother describing the positive impact that the support from @nhsforthvalley.bsky.social has had on improving her son's anxiety. Read more 👇 www.careopinion.org.uk/1434421
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Care Opinion @careopinion.org.uk · 30/04/2026
This #PatientExperienceWeek, we share a story about the confidence given by the cardiac rehab team @northernhsct.bsky.social. The author also details how a lack of parking caused them stress. The estates services then responded with a change made. Read the story 👇 www.careopinion.org.uk/1428050
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Care Opinion @careopinion.org.uk · 05/03/2026
📖 Today is World Book Day and from stories we learn what it is to be human. Care Opinion currently has over 750,000 stories that have been shared from patients wanting to make care better for everyone. To read these stories, head over to www.careopinion.org.uk
careopinion.org.uk
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Tracy Molloy @tracymol.bsky.social · 14/01/2026
Treated by @rossdr.bsky.social to my 7 year CO workaversary lunch with @emmaln14.bsky.social & @louscott.bsky.social @careopinion.org.uk Delicious 😋
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Miriam Rivas-Aguilar @miriamra.bsky.social · 02/12/2025
Loved reading @tracymol.bsky.social's latest blog on her visit to Sligo/Leitrim and Donegal Mental Health Services. Fantastic work happening there, such inspiring teams!✨ www.careopinion.ie/blogposts/22... @careopinion.org.uk #HSE #onlinefeedback #SocEnt
careopinion.ie
Care Opinion Engagement Events- Oct 2025
Update from Care Opinion Ireland
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Care Opinion Ireland @careopinion.ie · 26/11/2025
Our @tracymol.bsky.social has just shared a blog capturing two uplifting days spent with Sligo/Leitrim and Donegal Mental Health Services. It’s a warm and inspiring reflection on how listening & responding can transform #mentalhealth services. 👉 Read the full blog: www.careopinion.ie/blogposts/22...
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Care Opinion @careopinion.org.uk · 22/05/2025
Care Opinion News – Issue 44 (Spring) is out now! Our latest newsletter is packed with interesting reads, including, ✨ Using Care Opinion to Strengthen Governance and Patient Care 💭 Star Responders 📅 Events 🌱 A look at a new chapter for CO Have a read: www.careopinion.org.uk/info/newslet...
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James Munro @jamesfm55.bsky.social · 13/05/2025
It's been remarkable to see how vigorously RDASH has taken to online feedback from service users + carers. What is so encouraging is that they understand that feedback can improve services, lift morale + change culture too www.careopinion.org.uk/services/rxe
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Care Opinion @careopinion.org.uk · 31/03/2025
Today is @jamesfm55.bsky.social's last day as CEO. After 11+ years of leading with passion, he’s moving into a new role focused on R&D. We’re so lucky he’s staying with us! We can't let today pass without saying a huge THANK YOU for everything James has done to shape Care Opinion.
careopinion.org.uk
Stepping down and looking back
Update from Care Opinion
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Care Opinion Canada @careopinioncanada.bsky.social · 19/03/2025
Curious about how Care Opinion works? 👇 1️⃣ Start by sharing your story on our website, whether it’s about your own experience or someone close to you. Tell us what happened, what went well, and what could have been better, using words, pictures, or both. It only takes a few minutes.
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James Munro @jamesfm55.bsky.social · 09/03/2025
"This tool is fundamentally about building trust." Toby Lewis, CEO of @rdash-nhs.bsky.social, talking about @careopinion.org.uk. ☺️ www.youtube.com/watch?v=fVlV...
youtube.com
Toby Lewis Friday Vlog 7.3.25
YouTube video by rdashcommunications
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Care Opinion @careopinion.org.uk · 03/12/2024
This story highlights how challenging experiences can drive meaningful learning and improvements. While the author felt unsupported during a routine procedure, the clinic's reply demonstrates their dedication to understanding, reflection & positive change. #Inclusion www.careopinion.org.uk/1285135
The text on this image reads the following: Firstly, I want to apologise for any discomfort and pressure you experienced. It is our priority to ensure that all patients feel safe, supported, and respected while receiving care at our clinic. Your feedback is invaluable in helping us improve our services and patient care. This is a response to the author from Shropshire Sexual Health Service, MPFT, Inclusion
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James Munro @jamesfm55.bsky.social · 28/11/2024
How does it feel to start the journey to open online patient feedback in an NHS Trust? Jane Thomas from Herefordshire and Worcestershire Health and Care shares their experience 😊 www.careopinion.org.uk/blogposts/12...
careopinion.org.uk
Herefordshire & Worcestershire - our first year with Care Opinion
I'm Jane Thomas, and I'm Head of Patient & Public Engagement, Experience and Participation at the Herefordshire and Worcestershire Health and Care Trust. We began our journey with Care Opinion just ov...
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Care Opinion @careopinion.org.uk · 27/11/2024
(1) At @careopinion.org.uk, our vision and mission are the heart of everything we do. Our mission is to provide an online platform so that: - people can share honest feedback easily and without fear - stories are directed to wherever they can help make a difference, and (continued in the next post)
The image has speech bubbles all over and one speech bubble has Mission written in it, introducing that this post will be talking about Care Opinion's mission.
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James Munro @jamesfm55.bsky.social · 21/11/2024
New blog from Abby Barkham at HIOW trust: "Receiving these stories boosts team morale... I strongly encourage clinicians providing care in the #VirtualWard to utilize @careopinion.org.uk" www.careopinion.org.uk/blogposts/12...
careopinion.org.uk
Understanding Patient and Carer Experience in the Virtual Ward
Understanding Patient and Carer Experience in the Virtual Ward Virtual Wards (VW) allow patients of all ages to safely and conveniently receive acute care at home, including care homes. There is incre...
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Care Opinion @careopinion.org.uk · 21/11/2024
It turns out it is not just clinical staff who provide hospital care 💓 www.careopinion.org.uk/1288826
A huge thank you to all the lovely, friendly staff in the main restaurant at lunchtime on Friday last week.

We had been at a fairly stressful appointment and myself & my elderly parents were struggling a bit. Every single person was so lovely, friendly & just made us feel calmer and at ease.

One lady pushed my mums wheelchair, someone else helped me with the food trays and another young lad sorted the seats to make space for the wheelchair. All had a smile & a wee chat.

You have no idea how much we all needed it! It meant such a lot. All the staff are wonderful & seem so happy and helpful. Thank you.
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