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Happy #NationalPoetryDay! People share stories about their health and care experiences on @careopinion.org.uk in their own words, and sometimes those stories take the form of a poem. Read this blog reflecting on some of the poems: www.careopinion.org.uk/blogposts/10...

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Care Opinion @careopinion.org.uk · 24/09/2026

This week is #OrganDonationWeek. We share this heartfelt story from a daughter about her experience of donating a kidney to her Dad. 🔗 www.careopinion.org.uk/1464722

mage of a nurse caring for a patient in a hospital bed. Quote from story reads "Donating a kidney to my dad was one of the biggest and most emotional experiences of my life and from the very beginning I felt that I was in the safest possible hands.” #OrganDonationsWeek

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Care Opinion @careopinion.org.uk · 22/09/2026

As part of #OccupationalHealthAwarenessWeek, we'd like to share a visualisation from @careopinion.org.uk. These are the words people chose most often to describe how they felt from the stories shared about occupational health. Read the full stories: www.careopinion.org.uk/opinions?tcx...

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Care Opinion @careopinion.org.uk · 21/09/2026

This #MigraineAwarenessWeek theme is #BelieveMe. This author highlights the importance of being believed and listened to in relation to their Migraines. Read the full story: 🔗 www.careopinion.org.uk/1443011

Image of someone holding their head in pain. Story quote reads: “Being believed & listened to is so important to everyone, add on other health problems & it is not easy.

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Care Opinion @careopinion.org.uk · 17/09/2026

In recognition of #WorldPatientSafetyDay, we're sharing one of our past Research Chats. @jamesfm55.bsky.social was in discussion with Alex Gillespie & Tom Reader about their paper 'Online patient feedback as a safety valve'. Read the blog & watch the recording: www.careopinion.org.uk/blogposts/10...

Care Opinion Research Chat 16 graphic. Title: "Identifying unnoticed or unresolved safety issues: what can we learn from online patient feedback?" Subtitle: James Munro in conversation with Alex Gillespie and Tom Reader, LSE. Decorative magnifying glass and speech bubble icons in pink and dark purple, with a row of abstract person icons along the bottom.

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Care Opinion @careopinion.org.uk · 14/09/2026

"I'm not sure where to start, or just how much to share." That's how one service user started their story on Care Opinion. They named each team across #NHSA&A & @nhsggc.bsky.social who cared for them individually, determined not to forget anyone. Read the full story: www.careopinion.org.uk/1468052

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Care Opinion @careopinion.org.uk · 10/09/2026

Every day, people share deeply personal stories on Care Opinion. When a story raises a serious concern, we regularly send out signposting to make sure the person sharing it has access to the right help. #WorldSuicidePreventionDay

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Care Opinion @careopinion.org.uk · 08/09/2026

When someone shares their story, it gives an organisation an opportunity to listen, learn & make change. A patient suggested clearer instructions for registering on arrival. The team at Angus HSCP made a change adding clearer visual signage. Read more: www.careopinion.org.uk/1464014

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Care Opinion @careopinion.org.uk · 04/09/2026

For #PulmonaryFibrosisAwarenessMonth, we'd like to share a story in which a patient describes their #IPF journey at Nottinghamshire Healthcare NHS Foundation Trust following a free NHS Lunch Check/Scan. Read the full story: www.careopinion.org.uk/1433493

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Care Opinion @careopinion.org.uk · 03/09/2026

✨ Today we share a story from a parent thanking one of the Creative Therapy Support Worker's #SHSCT for their person centred & attuned intervention with their son. Read the story: www.careopinion.org.uk/1466016

Decorative image of a woman playing with wooden bricks on the floor with a young person. Quote from the story reads "...what was especially precious about her therapeutic skills and attunements was how we as parents got to see him interact and engage fluently with another human being outside of our family in a way that has rarely been available to him.”

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Care Opinion @careopinion.org.uk · 02/09/2026

One service user described the care they received from the Apheresis unit at #SNBTS after their stem cell collection. They spoke of colleagues supporting each other & the team taking the time to explain every step. Read the full story: www.careopinion.org.uk/1465399

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Care Opinion @careopinion.org.uk · 31/08/2026

When their husband developed sudden abdominal pain, this individual found the care and efficiency between departments from Phone First through to A&E at #SHSCT to be brilliant. Read the full story here: www.careopinion.org.uk/1464768

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Care Opinion @careopinion.org.uk · 27/08/2026

✨ This author describes how the kind and encouraging support from the CERT team at @shpu.bsky.social helped them, as someone living with Psychosis, on their road to recovery. read the story: www.careopinion.org.uk/1464336

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Care Opinion @careopinion.org.uk · 27/08/2026

🎉 We are delighted to welcome the newest member of our Subscriber Support team, Iona! You can read our newest blog introducing her here: www.careopinion.org.uk/blogposts/14...

Decorative image of a speech bubble, with a megaphone at the top. Wording inside the speech bubble says "New Blog post"

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Care Opinion @careopinion.org.uk · 26/08/2026

✨ This author explains how the caring, non - judgmental support from the team at HIV North Staffordshire and Stoke on Trent helped them navigate their journey after an HIV diagnosis #NHSInclusion. Read more: www.careopinion.org.uk/1465156

Decorative image of 2 people sat opposite on another, on chairs having a conversation. One has a laptop on their knee. Quote from the story reads "The staff seem to care and are always lovely to talk to. I feel like I can be completely open with them, and won't have any judgement"

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Care Opinion @careopinion.org.uk · 25/08/2026

This family wanted to thank @scotambservice.bsky.social. Read their story about the care shown to them during a medical emergency involving their dad. The call handler stayed on the phone throughout guiding them to the nearest defibrillator and arranging an ambulance. www.careopinion.org.uk/1463724

This image has the Care Opinion, a decorative element showing a call handler arranging an ambulance and a direct quote from the story, which reads as “I want to say a massive thank you to everyone involved in the swift attendance and help
of my dad.”

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Care Opinion @careopinion.org.uk · 24/08/2026

Read this parent's story about the care Stephen at #RDaSH, Children's Neuro Development Service (Doncaster) gave during their child's diagnosis assessment. The family describes him as approachable, understanding, genuinely caring throughout: www.careopinion.org.uk/1460897

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Reposted by Care Opinion

Stockport NHS Foundation Trust @stockportnhsft.bsky.social · 21/08/2026

Great to hear this fabulous feedback for our parenting team!

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Care Opinion @careopinion.org.uk · 21/08/2026

Read this parent's story about the Parenting Team at @stockportnhsft.bsky.social & the virtual Invest in Play course that helped her learn to play with her daughter again, reducing conflict, enjoying their time together more & building confidence in her own parenting: www.careopinion.org.uk/1457304

“The support and help especially with the weekly feedback has been fantastic and really helped empower me as a parent to know that I’m not getting it wrong all the time, and has helped me to fight back against my thoughts that I’m a bad mum.”

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Care Opinion @careopinion.org.uk · 20/08/2026

This individual shared their story to highlight the exceptional support from the Breast Care team at #UHH, @nhslanarkshire.bsky.social following their diagnosis. Read how the Breast Care team listened, and were there to talk them through even the hardest moments: www.careopinion.org.uk/1462130

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Care Opinion @careopinion.org.uk · 19/08/2026

This author shared how during an extended hospital stay, the compassion and humanity shown by the Ward 9 team, #WHSCT made a big difference. Read their heartfelt thank you to the staff who made them feel safe, heard and, most importantly, never alone: www.careopinion.org.uk/1460640

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Care Opinion @careopinion.org.uk · 18/08/2026

Following a hospital stay, this author needed support with their mobility and strength. The specialist physiotherapy team at Nottinghamshire Healthcare NHS Foundation Trust helped them rebuild their confidence. Read the full story: www.careopinion.org.uk/1463087

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Care Opinion @careopinion.org.uk · 17/08/2026

This author explains how the care and calm confidence of one particular nurse had a real impact on theirs and their wife's experience at @nhslothian.bsky.social . Read the full story: www.careopinion.org.uk/1461159

This image has the Care Opinion, a design element of a nurse looking after a patient and a direct quote from the text which reads as "She carried this calm confidence that makes you feel like everything is going to be okay".

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Care Opinion @careopinion.org.uk · 14/08/2026

A patient shared their experience of physiotherapy at Dene Barton, #SomersetNHSFoundationTrust, and how it helped them take charge of their pelvic health. The service's response is a good example of how to show their story and feedback was heard, valued and acted on. www.careopinion.org.uk/1460913

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Care Opinion @careopinion.org.uk · 13/08/2026

A frightening accident just before a family wedding led to an unexpected hospital visit at #RDUH. Read how the kindness, reassurance and quick care of hospital teams helped make sure this family could still enjoy their very special day. Read the story here: www.careopinion.org.uk/1462076

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Care Opinion @careopinion.org.uk · 12/08/2026

This story describes how the compassionate care from the teams on the Paediatric wards at Crosshouse Hospital #NHSAyrshireandArran left the parents of a 7 week old baby feeling reassured and put at ease. Read the story: www.careopinion.org.uk/1461603

Decorative image of a nurse smiling, holding a clipboard. Quote from the story reads: "That simple act of compassion made an enormous difference, and I will always be grateful to that nurse."

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Care Opinion @careopinion.org.uk · 11/08/2026

After months of living in fear of wind and storms, one patient began CBT #SHSCT. They describe their therapist's kindness and compassion as central to that progress and say they're continuing the work with confidence. Read this inspiring story: www.careopinion.org.uk/1458227

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Care Opinion @careopinion.org.uk · 10/08/2026

When the public speaks, who is listening? The final blog is here from our CEO, Fraser's blog series looking at what stories tell us about care and asking the question that matters most. Read the full blog: www.careopinion.org.uk/blogposts/13...

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Care Opinion @careopinion.org.uk · 10/08/2026

Our Annual Review is here! "Humanity in Action: Stories shaping care" looks back at the 12,464 stories shared about NHS Scotland services on Care Opinion in 2025/26. Every story is a small act of humanity helping to shape better care for everyone. www.careopinion.org.uk/blogposts/13...

This image shows some decorative elements similar to Care Opinion's Annual Review. The text on this image reads as Annual Review of stories told about NHS Scotland services in 2025/26. It is titled as Humanity in action; Stories shaping care.

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Care Opinion @careopinion.org.uk · 07/08/2026

We are marking #WorldBreastfeedingWeek with a story about breastfeeding support. From an antenatal introduction, through late-night messages & a home visit for a severe tongue-tie, @nhshighland.scot.nhs.uk's Infant Feeding Team was there every step for this Mum. www.careopinion.org.uk/1453912

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Care Opinion @careopinion.org.uk · 07/08/2026

We'd like to share this story from an author who, after moving to the UK to study, found themselves anxious and uncertain. With the practical tools and support they found their way to feeling stronger, resilient and supported. Read the full story: www.careopinion.org.uk/1461017 @hwnhs.bsky.social

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Care Opinion @careopinion.org.uk · 06/08/2026

✨From tears to smiles, this story shows how kindness, patience and taking the time to listen, completely transformed one young patient's experience at Glasgow Dental Hospital @nhsggc.bsky.social Read the full story here: www.careopinion.org.uk/1459739

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Care Opinion @careopinion.org.uk · 05/08/2026

A family shared how RISE NI @SHSCT supported their son through school difficulties and anxiety with tailored support at home, in the clinic and in school, alongside close work with his school to help him thrive. Read their full story on Care Opinion: www.careopinion.org.uk/1458472

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Care Opinion @careopinion.org.uk · 04/08/2026

Story spotlight ✨ This author describes their stay in hospital as a 'phenomenal experience' #RDUH. They go on to explain how their initial fears were soon allayed and subsequently lost their fear of hospitals. Read the story: www.careopinion.org.uk/1460584

Decorative image of a lady in a hospital bed being looked after by a nurse. Quote from the story says: "Nothing was too much trouble. I was shown love and compassion and I felt cared for all the time"

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Care Opinion @careopinion.org.uk · 31/07/2026

✨In this story, the author shares how the kindness, understanding and expertise of her occupational therapist gave her hope, restored her confidence, and reminded her that she wasn't facing her journey alone 👇 www.careopinion.org.uk/1458891

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Care Opinion @careopinion.org.uk · 30/07/2026

✨ This story describes how attending group sessions run by #ChangeGrowLiveBirmingham helped this author work towards their goals and gain confidence. Read more: www.careopinion.org.uk/1438835

Decorative image of a group of people sitting together. Quote from the feedback says: "I saw myself grow and everyone who attended the sessions grow. CGL is a lifeline and is so important"

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Care Opinion @careopinion.org.uk · 29/07/2026

✍️ Our CEO, Fraser continues the 'What stories tell us about care' blog series, this time turning to the 17% of stories shared in the first half of 2026 that carried some criticality. Read the blog: www.careopinion.org.uk/blogposts/13...

A decorative image of a megaphone within a speech bubble, including the text "New blog post'.

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Care Opinion @careopinion.org.uk · 29/07/2026

✨This story shared on Care Opinion highlights how the #Podiatry team at #NAHSCP adapted their communication to support a young person on the autistic spectrum, helping them feel heard and reassured throughout their care. Read the family's kind words: www.careopinion.org.uk/1457284

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Care Opinion @careopinion.org.uk · 28/07/2026

Originally unsure whether to breastfeed, this author tells how attending a class at @nhsgrampian.bsky.social gave her the reassurance, advice and knowledge to make an informed decision👇 www.careopinion.org.uk/1458261

Decorative image and the quote "Now five weeks into my breastfeeding journey, everything is going really well"

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Care Opinion @careopinion.org.uk · 27/07/2026

✍️ Our CEO, Fraser Gilmore has written a 3 part blog series 'What stories tell us about care'. Today we share blog #1 which explores "what stories, shared on @careopinion.org.uk in the first 6 months of 2026, can teach us". Read more here: www.careopinion.org.uk/blogposts/13...

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Care Opinion @careopinion.org.uk · 24/07/2026

For #NationalSchizophreniaAwarenessDay, we share this author's story about living with schizophrenia. They are grateful for the caring, attentive support of the AMH team at #RDaSH who help them feel looked after 👇 www.careopinion.org.uk/1420046

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Care Opinion @careopinion.org.uk · 23/07/2026

✨ This author describes how the 'compassionate person-centered care' from 2 staff members within the Specialist Community Learning Disability Service @shpu.bsky.social have left a lasting impression on them as a family. Read the story here: www.careopinion.org.uk/1455794

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Care Opinion @careopinion.org.uk · 22/07/2026

'Above and beyond' is how one patient described their care from #CTAC at #AngusHSCP. After facing a wait of several weeks while struggling to hear, a cancelled appointment & the extra effort to make sure they didn't miss the opportunity made all the difference. www.careopinion.org.uk/1456873

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Care Opinion @careopinion.org.uk · 21/07/2026

One patient chose to share their prostate cancer journey on @careopinion.org.uk. Discover the moments of care and support from #BHSCT that stayed with them throughout their experience, told in their own words. Read the full story and response👇 www.careopinion.org.uk/1455581

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Care Opinion @careopinion.org.uk · 20/07/2026

At @careopinion.org.uk our mission is to make it safe & simple for everyone to share their story of health & care experiences. We’re looking for an Engagement & Support Officer who shares our values & can help subscribers use online feedback effectively. www.careopinion.org.uk/info/jobs-sc...

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Care Opinion @careopinion.org.uk · 20/07/2026

☕ This author asks "Is coffee a realistic dream?"as they share their experience of a visit to A & E with wit and engaging storytelling #NHSCT www.careopinion.org.uk/1456411

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Care Opinion @careopinion.org.uk · 17/07/2026

A family recently shared what their time in Belfast City Hospital has meant to them: staff celebrating every tiny milestone, sitting with their daughter through fear, offering reassurance and even a bit of humour on the toughest days. #BHSCT Read the full story: www.careopinion.org.uk/1454985

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Care Opinion @careopinion.org.uk · 16/07/2026

✨ Do you thrive in a varied role where no two days are the same? We’re looking for an Engagement & Support Officer to work as part of a small, passionate team, helping subscribers make the most of Care Opinion. For more information follow this link: www.careopinion.org.uk/info/jobs-sc...

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Tracy Molloy @tracymol.bsky.social · 14/07/2026

Happy to answer any questions you may have on this role, Would you like to join the Care Opinion team?

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Care Opinion @careopinion.org.uk · 14/07/2026

🧵 1 of 2 Are you enthusiastic, organised and passionate about helping people use feedback to improve health and care services? We’re looking for an Engagement and Support Officer to join our friendly Care Opinion Support Services Team.

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