UX design is struggling because stakeholders have retreated into elaborate fictions, making decisions based on carefully groomed metrics rather than user needs.
To start fixing what's broken, we have to get out of Figma and build influence, trust, and - most importantly - relational power.
productpicnic.beehiiv.com
Steering a design career (why design goes wrong and how to set it right, part 2)
The work of design starts long before you open Figma. We must first seek out – or create – conditions in which good design is even possible, by building our own relational power.
@spavel.bsky.socialUX design is in disarray. The idea of design-for-use has been replaced with design-for-sales, and its incentives (make more features so that you have more shit to sell) don't align with user-centered work.
In this issue, I investigate the ground-level view of how this happened and how to stop it.
productpicnic.beehiiv.com
Why design goes wrong and how to set it right, part 1
At the root of design's crisis is an incentives crisis throughout tech. But we have tools that let us cut through the magical thinking of feature factories - if we're willing to use them.
