Reposted by wholisticsClara Greo @claragt.bsky.social · 23/09/2026@georgeaye.bsky.social opening #sdingov is exactly what I needed this morning 🌶️🌶️🌶️🌶️ "The cost of speaking up is high. The cost of not speaking up is higher." 0153
Reposted by wholisticsJoe Lanman @joelanman.com · 25/03/2026Very proud of the team, this is just the start of the new data.gov.uk! dataingovernment.blog.gov.uk/2026/03/25/w... 1165
Reposted by wholisticsShaun @sconner.net · 07/08/2025We're looking for a senior graphic designer to join our team. You'll be working on various things, including our product, brand, and new wallet app. It's a brilliant team, with brilliant people working on critical things that millions of people will use. Salary £55,403 - £73,702civilservicejobs.service.gov.ukQuick Check Needed 016
Reposted by wholisticsGiles Turnbull @gilestur.bsky.social · 24/07/2025I’m often asked for examples of good ‘working in the open’ - so I’ve made a list of some of my favourites, and I’ll do my best to keep it updated as I hear about new ones. It’s called “Doing open” gilest.org/doingopen/ 0218
wholistics @wholistics.bsky.social · 21/07/2025Nice to see such shifts. When designers get closer to the medium their work lives in, the whole process gets clearer for everyone involved. Training and support are key to making this real. Kudos @frankieroberto.com and team. 020
Reposted by wholisticsJukesie @jukes.ie · 26/06/2025If anybody is free Monday afternoon at 3pm I'm going to do my final preview of my #CampDigital talk to work out the final kinks and timings - I might be talking to myself but it would be nice to have a little audience so I don't feel insane! lu.ma/x0oh5wm8lu.maPreview of Camp Digital 'Working in the Open' talk · LumaI'm doing some last minute working out the kinks and the timings of my #CampDigital talk (https://www.nexerdigital.com/campdigital/2025/matt-jukes/) I might… 899
wholistics @wholistics.bsky.social · 25/06/2025Always admired IF’s work, and @sarahtgold.bsky.social just launched some epic roles 🔥 032
Reposted by wholisticsShaun @sconner.net · 10/04/2025We're continuing to grow our UCD team on One Login at GDS, and are looking for a Technical Writer to join the team. I'm a bit biased, but we're a brilliant team working on really important things.civilservicejobs.service.gov.ukQuick Check NeededGOV.UK 034
wholistics @wholistics.bsky.social · 02/04/2025We wrote a thing on how we’re making inner workings of GOVUK One Login more visible and by doing so improving consistency, bringing shared understanding, contributing towards joined-up experiences.gds.blog.gov.ukCreating interactive design documentation for GOV.UK One LoginAt GOV.UK One Login, we've tackled a significant challenge: helping government teams understand our constantly evolving digital identity service. 010
wholistics @wholistics.bsky.social · 27/03/2025We’re hiring 3x Senior Interaction Designers From single sign-on, identity proofing to verifiable credentials, you’ll have the opportunity to work on some complex and impactful digital transformation work in government.tinyurl.comQuick Check NeededGOV.UK 146
Reposted by wholisticsLéonie Watson @tink.uk · 30/01/2025The US Web Design System deletes info on inclusive design, in response to the Executive order "Ending Radical And Wasteful Government DEI Programs...". github.com/uswds/uswds-... Why not use the Inclusive Design principles instead: inclusivedesignprinciples.info #accessibility #a11y #inclusiongithub.comRemove content related to 1/20/25 EO by thisisdano · Pull Request #3078 · uswds/uswds-siteSummary Removed report link and introduction. Removed content related to the January 20, 2025 Executive Order, "Ending Radical And Wasteful Government DEI Programs And Preferencing". This... 56138
wholistics @wholistics.bsky.social · 03/12/2024“We need to build our skills and confidence in making the case for service design using numbers, talking about money and framing it as ROI (return on investment)…” A must-read for anyone looking to quantify UCD value — loads of insights from @ignaciaorellana.bsky.social and @claragt.bsky.social 130
wholistics @wholistics.bsky.social · 28/11/2024Don't scale a solution that works; create a solution that works at scale.. A thoughtful perspective from Pramod Varma - this brings inclusivity, accessibility, transparency and interoperability to the foundation of service delivery and demands looking at edge cases.yourstory.com 020
wholistics @wholistics.bsky.social · 28/11/2024Foucault sees power as a decentralised, dynamic process embedded in social relationships. I see it as crucial for the well-being of nodes in a system to avoid consolidating power, as it disrupts both the circulation within the network and the internal flow of the node itself, harming both sides. 020
wholistics @wholistics.bsky.social · 27/11/2024An interesting paper exploring the architecture of Open Banking, Open Finance, and Open Data. The consent-driven ecosystem is radical, with consent at its core, giving power back to users – DPI thinking in play. It also touches on interoperability, cryptographic safeguards, and auditability.md.silencelaboratories.comOpen Finance Revisited: Strengthening Data Governance with Cryptographic Privacy and Auditability - HedgeDoc<!-- # Privacy and Auditability by Design: Re-Visiting Open Finance --> # Open Finance Revisited: S 030
wholistics @wholistics.bsky.social · 26/11/2024The paper shows how easily LLM-powered robots can be jailbroken, overriding safety protocols. It even ignores basic sanitisation. Edge case testing in an inherently probabilistic environment is both too late and too narrow. Ethics must be foundational—not a patch post-deployment.arxiv.orgJailbreaking LLM-Controlled RobotsThe recent introduction of large language models (LLMs) has revolutionized the field of robotics by enabling contextual reasoning and intuitive human-robot interaction in domains as varied as manipula... 051
Reposted by wholisticsNicolò Ribaudo @nicr.dev · 23/11/2024Developers, do you want to verify yourself here but don't have a personal domain? You can use your GitHub account! 🦋🐱 I temporarily renamed myself to @nicolo-ribaudo.github.io :) 38895338
wholistics @wholistics.bsky.social · 23/11/2024Shifting from standard to probabilistic distributions will bring more uncertainty and chaos to users. This will be a challenge as systemic-algo models become more vague, potentially perpetuating systemic discrimination and blind spots. UCD practice should remain at the core. 010
wholistics @wholistics.bsky.social · 23/11/2024Equitable outcomes in service delivery often require looking beneath the surface, constantly learning and improving. A nice read on the one year contact centre journey. Loads of work went into this. Glad to play a small role and work with @sconner.net @priyanca.bsky.socialgds.blog.gov.ukRinging in success with the GOV.UK One Login contact centreOur new blog post looks at the GOV.UK One Login contact centre, which was launched to help users access the services they need. 051
Reposted by wholisticsSarah Gold 🇵🇸 ✊🏼 🕊️ @sarahtgold.bsky.social · 17/11/2024This is very cool, a "mistakes" page on an organisation's website, where they issue reports on mistakes made and lessons learnt. First time I've seen this www.givewell.org/about/our-mi...givewell.orgOur MistakesThis page logs mistakes we've made, ways in which our organization has failed or currently fails to live up to our values, and lessons we've learned. This page focuses on issues that could affect the ... 033
wholistics @wholistics.bsky.social · 17/11/2024Every user interaction is processed by their nervous system, activating a sympathetic or parasympathetic response. For me, inclusive design practice means be open, humble, empathy and continuously aware of own blind spots. Context and lived experience are key to design mindful, adaptive interfaces. 030
wholistics @wholistics.bsky.social · 12/11/2024Being part of this journey from 0–50 services has been a deeply rewarding learning experience —working with truly kind, intelligent, and passionate people has been a privilege! “GOV.UK One Login is providing a secure front door to all government services.. ” gds.blog.gov.uk/2024/11/12/g...gds.blog.gov.ukGOV.UK One Login: celebrating 50 services50 services are using GOV.UK One Login for authentication and identity verification for millions of users. Natalie Jones OBE, Director of Digital Identity at the Government Digital Service, reflects ... 371
wholistics @wholistics.bsky.social · 12/11/2024Recently finding myself doing more collective inquiry with teams — leading by curiosity. It’s been deeply healing to create such space for everyone to be authentic and explore complexity together, without needing everything ‘figured out.’ Alternating retros and CI is working, it’s a fine balance. 000
wholistics @wholistics.bsky.social · 12/11/2024It was fantastic to have @jukes.ie share about "working in the open" at last week’s design community meet. It resonated deeply, was insightful, and a timely reminder. 040
wholistics @wholistics.bsky.social · 11/11/2024A thought-provoking review of a brilliant book. Perhaps an approach might be to identify commonality in demand-side problem sets to gain real use-case leverage for developing open, reusable standards and protocols that support the evolving network topology — it begins to drive equitable outcomes. 010
wholistics @wholistics.bsky.social · 07/11/2024I suppose it’s time to slow down, perhaps pause, observe to feel and be with the cracks - as we relax into what’s been disturbed and be part of the emergence… 000
wholistics @wholistics.bsky.social · 06/11/2024.. following on from this thread on some emergent themes, here are a few reflections, wishes, and 'I wonders' 🧵 ⏬ 110
wholistics @wholistics.bsky.social · 06/11/2024Over the past few weekends, I’ve been conducting experiments "exploring different expressions of the same component across x-govuk design systems, including those from GOV.UK, NHS, HMRC, DWP, MoJ, and ONS. Here's some insights that have emerged from these experiments 🧵 ⏬ 100
wholistics @wholistics.bsky.social · 03/11/2024Building on last experiment “exploring different expressions of the same component across x-govuk DS”, this weekend I explored patterns ⚡️ Try out ➡️ x-govuk-experiments.github.io/patterns Added more to the list and lot’s of minor tweaks Interesting insights are emerging - will aim to share soon. 261
Reposted by wholisticsMartin Jordan @martinjordan.com · 29/10/2024Good #ServiceDesign stuff! Various videos from this year’s @sdingov.bsky.social conference were just published on the internet. If you missed the talks in Edinburgh, you can find them on Vimeo now: vimeo.com/showcase/114...vimeo.comSDinGov 2024 on VimeoJoin the web’s most supportive community of creators and get high-quality tools for hosting, sharing, and streaming videos in gorgeous HD with no ads. 0123
wholistics @wholistics.bsky.social · 31/10/2024Link to the report theodi.org/insights/rep...theodi.orgImproving data and information access in regulated sectors [report]This report explores the landscape of data access across the banking, accounting and legal sectors, looking at how innovative privacy enhancing technologies and developments in machine learning and ar... 000
wholistics @wholistics.bsky.social · 31/10/2024Intermediaries are universal - from libraries to data trusts! What we found speaking to industry leaders - at @odihq.bsky.social more relevant now “Data intermediaries - help to build a more open, trustworthy and sustainable data ecosystem.” 000
wholistics @wholistics.bsky.social · 27/10/2024Weekend spent exploring the nuances of showcasing 'different expression of the same component' across gov., inspired by a conversation with @timpaul.co.uk @helena and @matt during emerging pattern session. MVP now live 👉🏼 x-govuk-component-and-pattern-gallery.github.io #designsystems #patterns 2101
Reposted by wholisticsIgnacia Orellana @ignaciaorellana.bsky.social · 20/10/2024Hello folks! I just realised I was added to a design system starter pack so I thought I’d share the work I did on the GOV.UK Design System (2017-2018). As a service designer, my focus was on the service aspects: contribution, assurance, support and community. ignaciaorellana.com/casestudies/...ignaciaorellana.comDesigning the GOV.UK Design System servicePortfolio for Ignacia Orellana - independent service design consultant 0259
Reposted by wholisticsRichard Pope @richardpope.org · 10/10/2024Love this quote from @hetanshah.bsky.social : "This helps us ask how we might use technology to create a more relational set of public services, with a stronger voice for users and a focus on strengthening social and democratic outcomes" www.newstatesman.com/comment/2024... 3138
Reposted by wholisticsTim Paul @timpaul.co.uk · 06/10/2024It's a two-post kind of a day! Here's my summing-up of all the responses to @jenitennison.com's ask for input into a new vision for digital government www.timpaul.co.uk/posts/what-d... 84112
Reposted by wholisticsTim Paul @timpaul.co.uk · 06/10/2024Way back in March I ran a workshop for designers to discuss the potential impact of AI on our roles, and on the people who run and use the services we design. I finally, FINALLY wrote it up here: www.timpaul.co.uk/posts/talkin... 01912
