Experts and SSA employees question wisdom of telling callers in crisis that suicide is an option.

Customer service deteriorated by key measures as the agency enacted sweeping cuts in Trump’s second term, internal data and interviews show.

​Democrats won big by fighting against Trump’s attempts at tyranny and pledging to do everything in their power to make America affordable for everyone.

Trump administration officials are considering eliminating age as a factor in deciding whether someone is capable of working.

Over half a million people still get their Social Security benefits via paper checks. They’ll need a waiver by the end of September to continue to do so, SSA says.

Social Security’s more than 1,200 local field offices are the community-based front door for the agency, serving over 119,000 visitors per day on average. Americans visit their local Social Security A...

Americans applying for benefits at their local Social Security field offices are facing delays, workers say.

Phone calls to local Social Security offices are currently being rerouted to other field offices — often to staff who don't have jurisdiction over the caller's case, employees say.

A fear of being labelled antisemitic still deters American Jews and Jewish institutions from taking a position that is morally correct.

For 90 years, Social Security has been a vital source of income for families across the country. It's not a handout. It's a hard-earned right. But now, that promise is under attack by Republican lawma...

The changes are the latest sign of the agency’s struggle with website crashes, overloaded servers and long lines at field offices amid Trump cutbacks.

Sha Na Na's Jon 'Bowzer' Bauman has become a leading advocate for senior health care. He's not happy with Trump's 'Big Beautiful Bill.'

Laura Packard