This is outrageous.
Americans often call Social Security at the most stressful times of their lives, such as when they've lost a loved one or become disabled.
They need fully trained experts (like the thousands DOGE forced out) on the other end of the line.
govexec.com
‘Suicide is only one option:’ Social Security staff newly assigned to phone duties raise concerns over training
Experts and SSA employees question wisdom of telling callers in crisis that suicide is an option.
