iiinova — where your digital self keeps evolving

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Clara Greo @claragt.bsky.social · 21/03/2025

🌱 Decolonising service design in government - an open discussion - Friday 2 May 🌞 In government service design in the UK and across the world, colonial legacies shape everything from our contexts and practices to tools and language. www.tickettailor.com/events/clara...

tickettailor.com

Select tickets – Decolonising service design in government - an open discussion [90 mins] – Zoom

"Coloniality exists when patterns of power that emerged as a result of colonialism endure...” Wangũi wa Kamonji. In government...

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Leighton M @l8nm.bsky.social · 12/03/2025

Classic 'smell the fart' acting. Nailed it.

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Leighton M @l8nm.bsky.social · 07/02/2025

I was reading about dual-track agile yesterday off the back of a xgov chat. I'd be interested to know how these approaches are discussed in service assessments. Your post helps shape the required narrative I liked the way Ha yesterday distinguished between: Build to learn Build. Then learn.

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Leighton M @l8nm.bsky.social · 07/02/2025

❤️ Great timing Steve, I've been struggling to articulate this for the last couple of weeks. Thank you.

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Karen Hao @karenhao.bsky.social · 27/01/2025

As someone who has reported on AI for 7 years and covered China tech as well, I think the biggest lesson to be drawn from DeepSeek is the huge cracks it illustrates with the current dominant paradigm of AI development. A long thread. 1/

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Pavel @spavel.bsky.social · 22/01/2025

Was looking for this link for ages and finally found it so I'm posting it here to not lose it - LLMs do NOT summarize. A summary strips out everything but the essential. GenAI merely shortens the text - with no understanding of what was important.

ea.rna.nl

When ChatGPT summarises, it actually does nothing of the kind.

One of the use cases I thought was reasonable to expect from ChatGPT and Friends (LLMs) was summarising. It turns out I was wrong. What ChatGPT isn’t summarising at all, it only looks like it…

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lemonhousekid @santaprisca.bsky.social · 20/01/2025

he did it twice just in case

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Leighton M @l8nm.bsky.social · 19/01/2025

We've used similar template prompts in a tool we've been testing. We haven't spotted any incorrect responses or hallucinations/Bullshit in sessions yet. But it still hasn't stopped inconsistent respones

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Leighton M @l8nm.bsky.social · 18/01/2025

This is lovely. Also, 'GovCrush' is amazing. I think I have a few of these haha

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Imran Hussain @imhuyorks.bsky.social · 13/01/2025

I wrote a first draft for a tribute to @vickytnz.bsky.social we're hoping to do at @ukgovcamp.bsky.social 2025. imranhussain.uk/remembering-...

imranhussain.uk

Remembering Vicky Teinaki – Imran Hussain

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Leighton M @l8nm.bsky.social · 14/01/2025

I think I speak on behalf of all User Researchers in saying listening to your own voice in a session is the WORST.

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Leighton M @l8nm.bsky.social · 12/01/2025

I didnt know her well but followed her insightful thoughts and ideas for years. The civil service and the general public have, and will continue to, benefit from her generousity. Gutted to lose such an awesome leader x

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Leighton M @l8nm.bsky.social · 23/12/2024

That's the strapline for 2024

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Leighton M @l8nm.bsky.social · 14/12/2024

This comes back to having Assurance gates near the end of each phase to prevent this stuff from progressing

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Leighton M @l8nm.bsky.social · 14/12/2024

So many other competing demands on consultancies so I can see why this happens.Looking to secure furthering funding just to stay alive in this market but also constantly looking to build their portfolio/org CV to secure other contracts.Result is pet projects they can point to, e.g. a shiny AI thing

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Leighton M @l8nm.bsky.social · 14/12/2024

Also, download thr citymapper app. It's loads better than Google maps at directing you around London

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Leighton M @l8nm.bsky.social · 08/12/2024

"Good services are verbs, bad services are nouns"

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Sam Freedman @samfr.bsky.social · 06/12/2024

I was saying pretty much exactly what this thread says on the radio earlier. It's not about a war with the civil service but harnessing the frustration *within* the civil service to put forward a systematic reform programme.

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Leighton M @l8nm.bsky.social · 30/11/2024

One of the coolest things about parenting is following the kids into hobbies, clubs, passions I previously had no clue about. Today I have watching a DIVING competition. I have zero understanding but say things like 'oh that was perfect form' and clap non-stop for an hour. So cool

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John Cutler @johncutle.fish · 29/11/2024

Many orgs have leaders who are so busy and overstretched that they can barely pay attention to something for more than ten minutes. Meanwhile, armies are working to boil complex things down into "simple" summaries, so those precious 10 minutes are "productive" cutlefish.substack.com/p/tbm-242-th...

cutlefish.substack.com

TBM 242: The Simplicity Fetish

...and why it is so draining and burnout-inducing

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Leighton M @l8nm.bsky.social · 29/11/2024

20 mins into The Substance and lots of wtf moments already 😬

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Leighton M @l8nm.bsky.social · 28/11/2024

I like these questions at the end, and would add 'level' to frequency, impact and cost. How wrong could the tool be? What happens if there's an absence of info for the tool to find? Lots of internal testing to do

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Leighton M @l8nm.bsky.social · 28/11/2024

Autism 'support' in schools seems mostly about neurotypical adults giving their take on how they would deal with a situation. And penalising if this isn't followed. 'Just talk to people'. 'You're not trying because you're not contributing' 😬

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Leighton M @l8nm.bsky.social · 28/11/2024

A great, thoughtful read from Kuba&team 💚 I've recently been exploring whether AI might help call handlers find information quicker&easier for callers. Came to the same conclusion re. providing sources, but wondering whether this makes the tool redundant coz its an additional,not replacement, tool 🤔

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Kuba Bartwicki @kubabartwicki.bsky.social · 28/11/2024

Just published something about how we’re designing GOV.UK Chat, a product that’s currently in a private beta across some GOV.UK pages insidegovuk.blog.gov.uk/2024/11/28/h...

insidegovuk.blog.gov.uk

How we’re designing GOV.UK Chat

Learn more about our approach to designing GOV.UK’s experimental chatbot.

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matrim 🍉🇵🇸 @matcauthon.com · 21/11/2024

This is your friendly reminder to use Pascal case in your hash tags #ThisIsPascalCase #thisisnotpascalcase The uppercase letters at the beginning of every work help screen readers identify the beginning of words #WotSkies #Accessibility

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Joe Sarling @joesarling.bsky.social · 13/11/2024

🚨Geeky research klaxon🚨 Am extremely pleased to see HM Treasury publish their 'areas of research interest'. Have seen other departments do this but can't remember HMT doing it before 👏🏼 Lots in there but am very excited for the public service reform areas - transformational and place based 🙌🏻

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Leighton M @l8nm.bsky.social · 17/11/2024

This is interesting! Are you evaluating specific interventions, or evaluating if early interventions are effective generally?

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Leighton M @l8nm.bsky.social · 17/11/2024

For context, it was my way of separating types of content. One for football, one for work, one for Switch, etc. I'm having a go at merging everything on this app, but it's already stressing me out

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Leighton M @l8nm.bsky.social · 17/11/2024

Just told my wife that I've deactivated 'most' of my Twitter accounts, and she was perplexed as to why I'd need more than one. Who's weirder, her or me?

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Leighton M @l8nm.bsky.social · 17/11/2024

Just needs Ronald and Hamburgler cosplayers to complete the 80's vibe

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Sean | Drowned in Sound @drownedinsound.bsky.social · 17/11/2024

This is clever. Great work @theo.io 👏 bsky-follow-finder.theo.io

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Leighton M @l8nm.bsky.social · 17/11/2024

Wait, am I the last one here?

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