Lookout Local’s leadership team used the Audience Data Commons (ADC) schema to create a framework that lets the newsrooms’ national support team evaluate, gauge and respond to feedback in a consistent way.

Emergency Mode for News has checklists and other tools to help journalists respond to disasters before, during, and after they happen.

From helping to process and organize donations, to initiating and tracking communication with constituents, Little Green Light is Flatwater Free Press’ go-to solution.

The Civic Action Toolbox connects local reporting to public meetings, comment periods and the officials who make decisions.

Journalism has to be right the first time. Product work doesn't, as long as you know where to draw the line.

This text was adapted from the introduction of our report on how Chicago-area residents consume local news. Download a full PDF version of the report.

Built by journalists, for journalists, Good Tape is an AI-based tool that can save reporters time while maintaining strict security standards and a low cost.

Press Gazette launches Made by Humans, a new tool for publishers which aims to protect them from publishing misleading AI-generated content.

Google has been quietly scaling a pay-per-value AI licensing scheme for publishers. Though some critics are skeptical of its

We’re excited to share that we’ve grown our ecosystem to include new tools from us, Bloom Labs, Buried Signals and UC Berkeley’s School of Journalism. MuckRock users can now sign-in with their accounts to access Klaxon Cloud, Bloom, Scoutpost and The Accountability Project (TAP) and take advantage of powerful new tools for research and reporting.

METLN’s newspapers cover regional and statewide news in Maine from newsrooms located in Portland, Lewiston, Waterville and Augusta. Here's a look at how the organization got started with social video.

Two news organizations featured in Help Desk case studies have won 2026 Online Journalism Awards from the Online News Association.

A conversation with Tyler Dedrick, from Mountain State Spotlight, about tips for local nonprofit newsrooms that want to experiment with the Google Ad Grants Program.

From groundbreaking investigations to compelling visualizations, this year’s winners demonstrate the extraordinary ways journalism can strengthen communities and serve democracy.

Missouri Business Alert has experimented with a Nextdoor News account to expand audience and connect with readers in local communities. Here's what they learned.

Backstory automates provenance checks, reverse image searches, and context tracing to speed up verification work.

In a world of falling traffic, trust and the increasing use of AI, building relationships with readers is more important than ever. This article dives into what’s working and shares examples you can replicate.

About a year and a half into Axios' partnership with OpenAI, take a look at what the collaboration has meant for the local newsrooms Axios created.

Each news publisher's approach to AI visibility will depend on their mission, goals and audiences. Here's what you need to know.

See how first-party data collection — often seen as a dry, transactional necessity — can become something readers actually enjoy.

The Help Desk hosted a webinar on AI scrapers in collaboration with Public Media Journalists Association. Watch that video and see other resources from our August newsletter.

MCP (which stands for Model Context Protocol) is a tool that could offer newsrooms and news audiences so much value.

After getting started on Substack, learn why sports journalist Matt Brown moved his niche digital publication Extra Points to Beehiiv.

Emilie Harkin, SVP of Growth at The Guardian, broke down what actually motivates readers to give money to a publication with no paywall.

About a year and a half into Axios' partnership with OpenAI, take a look at what the collaboration has meant for the local newsrooms Axios created.

Based in Athens, Ohio, this small newsroom took on the big task of creating a comprehensive event calendar for their community.

New data shows why publishers are developing strategies around agentic traffic and brand visibility in AI answer engines.

A community run? A block party? A trivia night? There are options for newsrooms of all stripes and sizes.

Helping people understand AI may be one of journalism’s most important trust-building opportunities yet.

Before the end of July, pick one digital tool you don’t know how to use and create something. If you do the challenge, show the Help Desk what you make.

CapCut is ideal for creating social video on your phone. The app is free to download has built-in tools for trimming video clips, adding captions, editing audio and applying graphics.

Most people in the news business agree on at least one thing right now. As search and AI reshape how people find information, the old model of waiting for audiences to wander in is finished, and we have to build direct relationships with readers instead.

The popularity of news videos on third-party social media platforms doesn't have to be a "doom and gloom" story for the news industry.

Based in Athens, Ohio, this small newsroom took on the big task of creating a comprehensive event calendar for their community.

Deep research is a different AI chatbot mode that prioritizes thoroughness over speed. Learn how journalists can benefit from this tool while searching for experts.

Strib Varsity launched in 2025 and has generated revenue results for The Minnesota Star Tribune’s subscription business. Learn why the product made sense for the newspaper.

Missouri Business Alert has experimented with a Nextdoor News account to expand audience and connect with readers in local communities. Here's what they learned.

Even audiences with low trust in news reported increased willingness to return to the news organization for information and higher trust after viewing a single example of AI literacy content.

The Help Desk's Scorecard now includes AI monitoring tools to help news publishers navigate what to do about agent and bot traffic to websites.

Newsrooms who hope to win philanthropic support must first learn about what matters to funders. That’s one takeaway from a roundtable conversation hosted by the Lab for Journalism Funding, where funders shared advice with news leaders seeking to support their journalism in part through philanthropy. The panel included current and former funders with experience in […]

Learn how PubGen AI transformed QCity Metro's digital publishing experience by reducing costs and improving functionality with the help of AI.

Protecting ourselves is protecting journalism, too. In this month's newsletter, we focus on the importance of taking time for you mental health.

The app retrieves and visualizes polling data from The Economist's Trump approval rating tracker.