iiinova — where your digital self keeps evolving

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Alt National Park Service @altnps.bsky.social · 04/09/2026

Trump is already breaking ground on his massive 250-foot-tall “triumphal arch” near Arlington National Cemetery, despite the fact that the project has not even been approved by the federal review panel yet. Apparently, approvals are now just a formality when Trump wants to build himself a monument.

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Kyle Soucy @kylesoucy.bsky.social · 04/09/2026

In case you missed it earlier this week, I wrote about using comics in research readouts to help stakeholders see more of the participant experience and feel the weight of key findings. “From Insight to Empathy” is now on Making Research Matter: www.makingresearchmatter.com/from-insight...

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Kyle Soucy @kylesoucy.bsky.social · 01/09/2026

Some research findings are easy to understand, but hard to feel. My new article, “From Insight to Empathy,” looks at how short comics in research readouts can help stakeholders see the experience unfold and feel more of what problems are costing participants.

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Kyle Soucy @kylesoucy.bsky.social · 21/07/2026

"Why are you splitting half your revenue with someone who isn't billable?" 🤔 That's what people asked Jen Briselli when she and Jesse Strawbridge started Topology. Jesse handles biz dev. Jen leads the client work & delivery. And a lot of people looked at that setup and saw Jen giving something up.

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David Noll @david.noll.org · 08/06/2026

Very important public service announcement

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Alt18F @alt18f.bsky.social · 20/05/2026

We've been doing a little tidying up at 18f.org—a good opportunity to remind folks that the 18F guides and blog are archived on the site for anyone to use. After all, they belong to you!

18f.org

18F: We’re dedicated to the American public. And we’re not done yet.

For over 11 years, non-partisan civil servants at 18F proudly served the American people to make government technology work better.

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Kyle Soucy @kylesoucy.bsky.social · 13/05/2026

Years ago I gave a research readout that everyone called 'really helpful' and then watched as nothing changed in the product backlog or roadmap. I assumed it was a one-time thing. 25 years later, I know it isn't. New piece on Making Research Matter: www.makingresearchmatter.com/we-dont-have...

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Kyle Soucy @kylesoucy.bsky.social · 05/05/2026

After 25+ years as a UX researcher, I've watched too much strong work disappear without changing anything. So I started writing about what it takes for research to actually lead to action... Making Research Matter is now live. No paywall, no gated posts. www.makingresearchmatter.com/welcome/

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Kyle Soucy @kylesoucy.bsky.social · 10/03/2026

New episode of The UX Consultants Lounge 🎙️ @jeffgothelf.bsky.social shared something in this conversation that really stuck with me: Even after 10+ years of consulting, every December he thinks “this is it… I’m going to have to get a job.” Consulting is an emotional rollercoaster for all of us. 🎢

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Jess Craven ❌👑 @jesscraven101.bsky.social · 27/01/2026

Since September, ICE has shot people 9 times across 5 states. At least 5 people are dead, including 2 Americans in Minneapolis. But when we say ‘abolish ICE,’ we’re called radical. Meanwhile Trump has gutted USAID, the CFPB, the DOE, & more—without anyone calling THAT extreme. Abolish ICE.

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IAC - Information Architecture Conference @theiaconf.bsky.social · 16/01/2026

🚨Friday Workshop🚨 How are you supposed to “bounce back” at work when you constantly have to navigate family, politics, and just life in general? That's what Alba Villamil explores in Beyond Resilience - An educational workshop focused on giving practical tools, not therapy.

Beyond Resilience: Cultivating Emotional Endurance in the Age of Overwhelm workshop at IAC26 led by Alba Villami. Educational session for design professionals focused on building emotional endurance and self-regulation skills. April 17, 2026, Philadelphia, PA.

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Kyle Soucy @kylesoucy.bsky.social · 06/01/2026

I recently joined @matthewoliphant.com on the ux matto show to talk about projective techniques in UX research and the realities of the democratization of research. We covered a bunch, including (see 🧵)...

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Kyle Soucy @kylesoucy.bsky.social · 05/01/2026

Over the holiday break, I finally had time to listen to @sladner.bsky.social and @steveportigal.bsky.social's new podcast, Off the Path with Sam and Steve. I can’t recommend it enough for UX researchers. I’ve long admired Sam and Steve, and this podcast does not disappoint...

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Kyle Soucy @kylesoucy.bsky.social · 19/12/2025

As 2025 comes to a close, I’ve been reflecting on how grateful I am for the conversations that shaped The UX Consultants Lounge this year. At the end of each conversation, I asked everyone the same rapid-fire question: “What makes a consultant good?”...

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Kyle Soucy @kylesoucy.bsky.social · 11/12/2025

What if getting acquired isn’t the happy ending everyone thinks it will be❓ 💬 "The best part wasn't the payout at the end. The best part was working with amazing people every day... If I could go back in time, would I still sell the company? Honestly, I'm not sure."

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Kyle Soucy @kylesoucy.bsky.social · 25/11/2025

🎙️ New Episode: The UX Consultants Lounge Calling out big tech for being poor stewards of UX, Lisa D. Dance shares how her journey from founding her consultancy in 2011 to moving between full time and independent roles has relied on staying adaptable.

Cover art for episode #13 with Lisa Dance. Features a picture of the host, Kyle Soucy, and her guest, Lisa Dance.

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Carmen B @kermie.bsky.social · 20/11/2025

Saw threads sharing fav small businesses to buy from this holiday season instead of big box stores--here are some of my favs (some local to NC, some not)--please share your favs!

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The Tennessee Holler @thetnholler.bsky.social · 13/10/2025

When they tell you they plan on throwing out the constitution, believe them.

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Kyle Soucy @kylesoucy.bsky.social · 06/10/2025

I’m excited to join the Collective Cohort on Reimagining UX Research in the AI Age to share my process for using AI to streamline the creation of personas and journey maps! The cohort runs from Oct 9—24, 2025. See link in 🧵 for more details.

Course cover featuring pics of the 4 instructors.

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Pavel @spavel.bsky.social · 05/10/2025

Big tech is laying off user researchers in droves, because it believes that coercing its customers is more profitable than silly things like "making good products people want to buy." But now the FAFO pendulum is coming around, with Amazon's $2.5B dark pattern settlement and #a11y lawsuits galore.

productpicnic.beehiiv.com

UX so bad that it's illegal

Big tech is divesting from user-centered design, and getting into hot water with the law.

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Kyle Soucy @kylesoucy.bsky.social · 12/08/2025

🍫 + 🥜 When two independent consultants combine their strengths, they create something neither could offer alone... In this new ep. of The UX Consultants Lounge, I talk w/ @steveportigal.bsky.social and @pseudoroom.bsky.social about their recent decision to collaborate.

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Aaron Rupar @atrupar.com · 04/08/2025

ELIZABETH WARREN: What Zohran is saying is 'I want people to be able to afford to live in NYC' FABER: But raising taxes in order to do it? WARREN: Oh my goodness! Oh dear! Are you worried that billionaires are going to go hungry?

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David Slack @slack2thefuture.bsky.social · 01/08/2025

“And if all others accepted the lie which the Party imposed – if all records told the same tale – then the lie passed into history and became truth. ‘Who controls the past," ran the Party slogan, "controls the future: who controls the present controls the past.’" -1984, George Orwell

from @washingtonpost.com
Exclusive: The Smithsonian's National Museum of American History removed references to President Trump's two impeachments from an exhibit — an apparent change to its plans to update its collection of artifacts about the historic
U.S. proceedings.

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Kyle Soucy @kylesoucy.bsky.social · 31/07/2025

🎉 One year ago, I launched The UX Consultants Lounge, a podcast about the real, messy, and meaningful work of UX consulting. Twelve months and eleven episodes later, it’s still going strong! 📍 You can find it on your favorite podcast platform or at uxconsultantslounge.com

Podcast covert art featuring pictures of all the guests from Season 1.

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Erika Hall @erikahall.bsky.social · 31/07/2025

If you need to participate in society vis-à-vis "jobs", this new book by my pal Margo (definitely a human and not AI) might help you. Plus, it's a good size for flinging against the wall when the whole process gets too annoying.

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Kyle Soucy @kylesoucy.bsky.social · 24/07/2025

Writing proposals without knowing the budget? What could possibly go wrong? 🙃 🎧 𝗟𝗶𝘀𝘁𝗲𝗻 𝘁𝗼 𝘁𝗵𝗲 𝗙𝘂𝗹𝗹 𝗘𝗽𝗶𝘀𝗼𝗱𝗲 𝗡𝗼𝘄: You can find 𝘛𝘩𝘦 𝘜𝘟 𝘊𝘰𝘯𝘴𝘶𝘭𝘵𝘢𝘯𝘵𝘴 𝘓𝘰𝘶𝘯𝘨𝘦 on your preferred podcast platform or visit the podcast website: uxconsultantslounge.com.

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Kyle Soucy @kylesoucy.bsky.social · 22/07/2025

🚨 🎧 Ever wonder what really goes on when a client decides whether to hire you, or whether you should bring in a UX consultant? This week on The UX Consultants Lounge, I welcome my first client into the Lounge, Susan Mercer!

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Kyle Soucy @kylesoucy.bsky.social · 02/07/2025

✨ How can consultants maintain their authenticity by speaking out on important issues in the world? In yesterday's ep. of The UX Consultants Lounge, I talked w/ @brownorama.bsky.social about this and much more. 🎬👇 CLIP: Dan talks candidly about the risks & rewards of staying true to your values.

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Kyle Soucy @kylesoucy.bsky.social · 01/07/2025

🎙️ In the latest ep. of The UX Consultants Lounge, I had the pleasure of talking w/ @brownorama.bsky.social, co-founder of EightShapes & founder of Curious Squid. We covered everything from scaling, closing EightShapes, starting fresh with Curious Squid, and designing a consultancy with intention.

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Ezra Levin ❌👑 @ezralevin.bsky.social · 01/07/2025

Agree with all of this. Dems did good in the Senate. Republicans are scared and trying to push this through before public opposition builds. Now's the time make some noise if you've got a GOP rep - let them know you and their constituents are watching closely.

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Leah McElrath @leahmcelrath.bsky.social · 12/06/2025

Warren barely stops herself from saying “thrown to the fucking ground”:

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Kyle Soucy @kylesoucy.bsky.social · 02/04/2025

🎧 New episode just dropped! I sat down w/ UX leader @cperfetti.bsky.social, who’s blending her consulting work w/ a mission-driven passion project called Lift Up Connections. Great convo if you're questioning... 👉 Should I stay in UX, or is it time to pivot? Listen Now: bit.ly/uxconsultant...

Covert art for episode #9 with Christine Perfetti. Features a couch with 2 mics and Kyle and Christine's bio pics.

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Kyle Soucy @kylesoucy.bsky.social · 28/03/2025

Is it just me, or does your trust increase a little when you see a typo or grammar slip in a post or email these days? My brain instantly goes, “Ah, a real human wrote this.”

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Kyle Soucy @kylesoucy.bsky.social · 27/03/2025

StubHub is hiding tickets due to a filter being on by default and it's an Information Architecture fail. 🤦‍♀️ When users can’t find what is on your website, it's failed. Your IA is actively getting in their way. StubHub’s fix? Blame the seller... 🤯

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Kyle Soucy @kylesoucy.bsky.social · 20/03/2025

Looking forward to #IAC25 next month in Philly! Hope to see some of you there!

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Alexandria Ocasio-Cortez @aoc.bsky.social · 13/03/2025

CALLS ARE WORKING - it has bought us precious time, but we NEED to keep the pressure up. Tomorrow is the cloture vote. KEEP CALLING: (202) 224-3121 ☎️☎️☎️ Tell your Dem Senator to vote NO on Cloture and NO on the Republican spending bill. Do NOT assume your Senator will be good on this. Trust me.

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Ann Lewis @ann-lewis.bsky.social · 09/03/2025

Who’s working on DOGE related trackers? So far I'm aware of:   - cancelled contracts: app.g2xchange.com/doge-tracker  - data rescue project: www.datarescueproject.org/dr-tracker-d... - federal cuts tracker map: docs.google.com/forms/d/e/1F... - layoff tracker: layoffs.fyi

app.g2xchange.com

G2X | DOGE-Terminated Contracts Tracker

DOGE Terminated Contracts Dashboard - Live list tracking the federal contract terminations under DOGE (Department of Government Efficiency).

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Peter Sagal @petersagal.bsky.social · 11/03/2025

This letter appeared in the Bloomsburg PA Press Enterprise this morning. I am assured the writer is who he purports to be, an Air Force veteran.

benion
Grieving a wasted life
At a point in life when there are far too many days behind than ahead, one tends to
re-elected in contrast to standing up for the
reflect on a life lived. In my lifetime decades
greater good?
were devoted to protecting America. Sacri
A compromised Supreme Court recently
fices were made both by myself and my fam-
trotted out a shallow token standards of
Ily in military service. The tip of the spear:
conduct for themselves. Apparently it's
Countless weeks over the years were spent
not a bribe to accept favors after a deci-sion; only before. Corporations are people?
living at the end of a runway on alert with an Really? Whatever happened to Superman's armed B-52 as generations of aviators have motto of "truth, justice, and the American done before and since.
way?"
The purpose: if required, be airborne
Pay-to-play is the theme of the day. Un-
in minutes on a one-way trip bringing a
challenged and uncontested blatant conflicts
nuclear Armageddon to an adversary. Fly:
of interest abound. The rule of law is situ-
ing the unfriendly skies over North Viet-
ational if adhered to at all. America can no
nam provided a brief interlude, but overall,
longer be trusted. The unbridled pursuit of
this long line of silent sentinels stood firm
power and wealth driven by unquenchable
to protect America by deterring external
greed has left service above self and Con-
threats to our freedoms and way of life
stitutional norms in the dustbin of a quaint
across the decades. I was privileged to serve past. with men and women of integrity imbued
Recently the VA said exposure to Agent
with a sense of service.
Orange is the probable cause of the can-
I'm truly grateful that the B-52s we flew, which were built tough, were engineered
cers I live with. Actually I suspect it's more from yet unspecified sources, which cause
on scientific principles and fabricated by experienced, skilled workers rather than
military pilots to have significantly higher
founded on mere beli…

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George Takei @georgetakei.bsky.social · 06/03/2025

Tell 'em, Mayor Wu!

A tweet from Art Candee @ArtCandee
featuring a statement from Boston Mayor Michelle Wu at a House hearing on sanctuary cities: 'If you wanted to make us safe, pass gun reforms. Stop cutting Medicaid. Stop cutting cancer research. Stop cutting funds for veterans. That is what will make our cities safe.' The tweet includes a 'Mic drop!' comment and an image from a Fox News broadcast titled 'HOUSE LAWMAKERS GRILL DEMOCRATIC MAYORS OVER SANCTUARY CITY POLICIES,' showing a split-screen of a man in a suit and Mayor Wu speaking at the hearing.

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IAC - Information Architecture Conference @theiaconf.bsky.social · 20/02/2025

IAC has always been more than a conference—it’s a volunteer-run community where professionals return year after year for encouragement, camaraderie, and resilience. Especially in turbulent times, we stand together.

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Mark Cuban @mcuban.bsky.social · 02/03/2025

If you worked for 18F and got fired, Group together to start a consulting company. It’s just a matter of time before DOGE needs you to fix the mess they inevitably create. They will have to hire your company as a contractor to fix it. But on your terms. I’m happy to invest and/or help

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Alt18F @alt18f.bsky.social · 02/03/2025

Wiped out or fired up? ❤️‍🔥Thank you so much to @matteowong.bsky.social for writing about us!

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Alt18F @alt18f.bsky.social · 01/03/2025

18F was doing exactly the type of work that DOGE claims to want – yet we were eliminated shortly after midnight. Read our letter to the American people: 18f.org

18f.org

We're not done yet | 18F

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Kyle Soucy @kylesoucy.bsky.social · 20/02/2025

Do you ever struggle with self-promotion? You're not alone! 🙋‍♀️ That's why I invited Lisa Bragg, author of "Bragging Rights" to be a guest on the latest episode of The UX Consultants Lounge. Tune in: uxconsultantslounge.com #UX #Consulting #UXConsulting #Freelancing #UXFreelancing #UserExperience

Cover art for episode 8 with Lisa Bragg, Author of "Bragging Rights."

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Elizabeth Warren @warren.senate.gov · 14/02/2025

Donald Trump and Elon Musk are trying to cut funding for cancer and rare disease research. A federal judge temporarily blocked the cuts in some states, but this fight is not over. We can’t let them play politics with our health.

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Monteiro @monteiro.bsky.social · 15/02/2025

This week’s newsletter is about why we're not marching in the streets as much as we were last time. (Look, I gave you donuts last week.) buttondown.com/monteiro/arc...

buttondown.com

Why aren’t we protesting in the streets?

This week’s question comes to us from Simo Ferraro: Why aren’t people protesting in the streets this time as much as during the first Trump term?

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Kyle Soucy @kylesoucy.bsky.social · 13/02/2025

🤖💡 Just published: "Using AI to Streamline Persona and Journey Map Creation." Check out the article for a detailed exploration of practical, effective prompts and a step-by-step approach that respects the fundamentals of UX research while harnessing AI's potential. medium.com/@ksoucy/usin...

Picture of a meme that states, "Only way to keep AI from taking your job is to use it to do you job better."

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Kyle Soucy @kylesoucy.bsky.social · 04/02/2025

In the latest episode of The UX Consultants Lounge, I chat with Tamara Adlin, owner of Adlin Inc., about her impressive career journey and her profound impact on the field of UX consulting. Enjoy! uxconsultantslounge.com #UX #Consulting #UXConsulting #Freelancing #UXFreelancing #UserExperience

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