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Krista Canellakis

@kristallakis.bsky.social
600 followers 91 following 38 posts

Serving public servants. Currently at U.S. Digital Response. Former Deputy Secretary in CA Govt Operations Agency & City of SF Chief Innovation Officer. Firm believer the world would be better with more pink. 💗

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Krista Canellakis @kristallakis.bsky.social · 14/04/2025
.@kdyz.bsky.social's next Public Sector Job Board is up! Lots of great jobs at the state and local level. publicsectorjobboard.substack.com/p/april-14-2...
publicsectorjobboard.substack.com
April 14, 2025 - Public Sector Job Board
The 68th edition. Your source of tech and innovation jobs in government.
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Krista Canellakis @kristallakis.bsky.social · 14/04/2025
My @usdigitalresponse.org colleague @waldo.net is presenting tomorrow with one of our volunteers to @innovateus.bsky.social on Making Tech Procurement Easier: A Simple Tool to Improve Government Solicitations April 15, 2 pm ET. Learn why many public sector tech solicitations are hard to navigate
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Krista Canellakis @kristallakis.bsky.social · 07/04/2025
Hi! @usdigitalresponse.org just published a blog post on language access in unemployment insurance systems featuring the personal experience of a former colleague helping her Spanish-speaking mother navigate UI benefits during the pandemic. www.usdigitalresponse.org/resources/th...
usdigitalresponse.org
Discover new tools and services to improve your election administration
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Waldo Jaquith @waldo.net · 02/03/2025
I’m happy to talk. waldo@usdigitalresponse.org U.S. Digital Response is basically 18F as a non-profit, founded by 18F and USDS alumni. If we had funding, we’d hire 18Fers immediately and get into the consulting business. Our ~$6M annual budget doesn’t allow us to grow that fast.
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Krista Canellakis @kristallakis.bsky.social · 13/02/2025
Thanks to the support of the Knight Foundation, USDR is hiring a unique role —we are seeking someone *who has recently exited the Federal government* to lead our Generative AI portfolio. us-digital-response.breezy.hr/p/2c75788aae...
us-digital-response.breezy.hr
Government Gen AI Product & Delivery Technologist in Residence at U.S. Digital Response
About U.S. Digital Response U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization dedicated to helping governments and civic institutions respond quickly and efficiently to support the...
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Merici @merici.bsky.social · 03/02/2025
Hello week 2 of tax filing season! 💥 Direct File is live and you can now import your tax information directly from the IRS. Visit DirectFile.irs.gov to check eligibility and learn more. 👏
directfile.irs.gov
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Waldo Jaquith @waldo.net · 05/02/2025
Something we said a bunch in the early days at @usdigitalresponse.org, in March 2020, was "no one is coming, there is only us." Seems like we should all internalize that about our present situation.
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Ariel Kennan @arielmai.bsky.social · 31/01/2025
A group of nonprofits and unions have created Civil Service Strong with resources for public servants — great site that is being regularly updated. www.civilservicestrong.org
civilservicestrong.org
Civil Service Strong: Resources for Civil Servants
Effective. Impartial. Resilient. The civil service comprises dedicated, nonpartisan federal employees who work tirelessly across the country and around the world to ensure the effective delivery of go...
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Krista Canellakis @kristallakis.bsky.social · 26/01/2025
E pluribus unum
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Krista Canellakis @kristallakis.bsky.social · 26/01/2025
Really appreciating/using all the great documentation the Biden administration has in their archive on improving the experience of people who need disaster assistance. bidenadministration.archives.performance.gov/cx/life-expe...
bidenadministration.archives.performance.gov
Recovering from a Disaster
Imagine if the U.S. government understood how each of its services were part of a broader customer journey. How might federal agencies change their approach or even work together? How might citizens t...
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Krista Canellakis @kristallakis.bsky.social · 24/01/2025
Quick resources from Technologists for the Public Good if you're expecting to unexpectedly leave Federal public service. community.publicgood.tech/c/resources/...
community.publicgood.tech
Quick resources if you're expecting to unexpectedly leave Federal service. | Technologists for the Public Good
We’ve heard reports that the new Administration may be cutting technologists roles as soon as today, so we pulled together a quick set of information and resources for folks in this situation. Let us ...
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Krista Canellakis @kristallakis.bsky.social · 23/01/2025
I think maybe the greatest benefit of work experience in government is that you learn how to get something done on the most complex problems, in the most complex organizations with (oftentimes) the most difficult people. So any work experience after that feels much simpler, smoother, unstoppable… ✨
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I Hope This Email Finds You @thisemailfindsyou.bsky.social · 19/01/2025
I hope this email finds you interesting, and, in a moment of weakness, you’re going to go for it.
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Melissa House @mkinthehouse.bsky.social · 16/01/2025
Check out this job opportunity for a Government UX Research Engagement Manager with a great team at USDR!
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Ariel Kennan @arielmai.bsky.social · 16/01/2025
May you all be the keeper of the flame.
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Ariel Kennan @arielmai.bsky.social · 15/01/2025
Over the past two years, we’ve been building @digitalbenefits.bsky.social to support accessible, effective, and equitable digital delivery of public benefits. I feel so lucky to work with people across the country in this mission. Here's to 2025! digitalgovernmenthub.org/publications...
digitalgovernmenthub.org
Digital Benefits Network: 2024 Year in Review‍ - Digital Government Hub
Recap the work and achievements of the Digital Benefits Network in 2024.
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Krista Canellakis @kristallakis.bsky.social · 16/01/2025
Love UX research & making government services actually work for people? We're hiring a Government UX Research Engagement Manager on my team at U.S. Digital Response. Apply here and/or share! us-digital-response.breezy.hr/p/79a18ec958...
us-digital-response.breezy.hr
Government UX Research Engagement Manager at U.S. Digital Response
About U.S. Digital Response U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs...
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Krista Canellakis @kristallakis.bsky.social · 10/01/2025
The State of Maryland Digital team, aka Maryland Digital Service, is 1 year in. Another inspiring team focusing on the right/hard problems to make government work better for all: lnkd.in/gfQbRZFp
lnkd.in
Maryland Department of Information Technology on LinkedIn: Yesterday, 1 year ago, Governor Wes Moore established the Maryland Digital…
Yesterday, 1 year ago, Governor Wes Moore established the Maryland Digital Service (MDDS) within the Department of Information Technology. MDDS’s mission is…
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Krista Canellakis @kristallakis.bsky.social · 10/01/2025
Commonwealth of Pennsylvania's digital team, AKA CODE PA, is 2 years into its journey. Check out all they've accomplished! They are a government that's doing it right. www.pa.gov/governor/new...
pa.gov
Getting Stuff Done: Shapiro Administration Modernizes PA.gov | Commonwealth of Pennsylvania
<p><i>The Shapiro Administration is transforming government services with faster permit, license, and certification approvals, a redesigned PA.gov website, and a renewed focus on accountability and tr...
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Krista Canellakis @kristallakis.bsky.social · 10/01/2025
At the top of the Colorado Governor's Operational Agenda is (1) Digital Government and (2) Transforming Customer Experience. This is a big deal! operations.colorado.gov/the-governor...
operations.colorado.gov
The Governor's Operational Agenda | Gov. Office - Operations
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Krista Canellakis @kristallakis.bsky.social · 10/01/2025
Yep. Felt that.
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Krista Canellakis @kristallakis.bsky.social · 08/01/2025
Love it when the #civictech ecosystem comes together. Proud that U.S. Digital Response was able to help build this tool to help exiting Federal workers continue in public service. www.governing.com/workforce/ne...
governing.com
New Tool Helps Local Governments Hire Displaced Federal Workers
There's turnover in Washington with each new administration. Departing federal workers can bring valuable skills and experience to state and local governments.
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Krista Canellakis @kristallakis.bsky.social · 03/01/2025
Love this one! USDR supported Hennepin County through coaching and internal change management during their complex website transition and rebranding. Here's a case study: www.usdigitalresponse.org/resources/co...
usdigitalresponse.org
Coaching for digital excellence: USDR partners with Hennepin County
USDR provided agile coaching services to Hennepin County, who needed to coordinate a complex website transition, rebranding effort, and organizational change.
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Cyd Harrell @cydharrell.bsky.social · 31/12/2024
hello, please send Jane your thoughtful, skilled, & civic-minded AI friends! (I worked very closely with Jane for the last 2 1/2 years & can vouch for her kindness, knowledge, & general *bestness*) great opportunity to help SF!!
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Steve "Spike" Spiker @spikeone.bsky.social · 20/12/2024
California is now offering families a huge e-bike voucher of up to $2,000, with the min offer of $1,750! Income qualified, 300% FPL so a family of four making under $110,000 annually qualifies. Income limit for single adults is $45k. www.ebikeincentives.org/eligible-e-b...
ebikeincentives.org
Eligible E-Bikes
E-bike incentive vouchers for income qualified Californians.
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Krista Canellakis @kristallakis.bsky.social · 08/12/2024
My super cool colleague Rebecca scours the internet for interesting jobs in the public sector & posts them on her #PublicSectorJobBoard. If you're curious about jobs in government, follow her: bsky.app/profile/kdyz...
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Krista Canellakis @kristallakis.bsky.social · 07/12/2024
If I have truly never heard of the band and their music that is my #1 artist on Spotify Wrapped, does this mean my account has been hacked? Asking for me.
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Brendan Babb @brendanbabb.bsky.social · 07/12/2024
Just started reading this at lunch (Alaska is 4 hours earlier than East Coast) and it so cool! Thanks US Digital Response and State of New Jersey for this amazing research and work and for sharing it openly for other states and cities to leverage and remix!
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Krista Canellakis @kristallakis.bsky.social · 07/12/2024
USDR released a no-code approach & free toolkit to help governments train gen AI with human-centered data to more quickly translate benefits delivery content. So proud to collaborate with the State of NJ & Google.org on this work!! www.usdigitalresponse.org/resources/so...
usdigitalresponse.org
Discover new tools and services to improve your election administration
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Krista Canellakis @kristallakis.bsky.social · 05/12/2024
Day 1 of moving back to SF and just felt an earthquake. Feels like a welcome home greeting from Mother Nature! 🥰
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SF Civic Tech @sfcivictech.bsky.social · 27/11/2024
(Re-)Introducing SF Civic Tech! Learn more about what's been going on with our organization over the past two years, and join us in helping to craft its future! #civictech www.sfcivictech.org/blog/2024-10...
sfcivictech.org
(Re-)Introducing SF Civic Tech | SF Civic Tech
SF Civic Tech was founded in 2013 as Code for San Francisco as part of the Code for America Brigade Network. At the beginning of 2023, Code for America announced that it would “sunset” the Brigade Net...
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Cyd Harrell @cydharrell.bsky.social · 26/11/2024
hi, I'm hiring a new right-hand person at work! are you great at administration, a web & data advocate with practical experience, a strong mentor & manager & all around wonderful teammate with a desire to make SF's digital ~things~ better for people? come work with me! careers.sf.gov/role?id=3743...
careers.sf.gov
Deputy Chief Digital Services Officer - Digital and Data Services (0932)
The San Francisco Digital and Data Services team is transforming how residents interact with the City by building services designed around the people that use them. San Franciscans need services from ...
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Krista Canellakis @kristallakis.bsky.social · 24/11/2024
It’s been 5 years since I left SF city government. I am still pretty proud of my team for their farewell cake featuring my “bureauCat” Halloween costume. “Once a bureaucat, always a bureaucat”
Cake with photo of me in a “bureau-cat” costume… wearing a cat mask.
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The Niskanen Center @niskanencenter.bsky.social · 22/11/2024
Saying, "We need these institutions to face the 21st century," is different than saying, "The way they run today is OK," @pahlkadot.bsky.social tells @ezrakleinbot.bsky.social. www.nytimes.com/2024/11/22/o...
nytimes.com
Opinion | In This House, We’re Angry When Government Fails
The Democratic Party needs to rethink what it means to be the party of institutions.
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Krista Canellakis @kristallakis.bsky.social · 23/11/2024
Two days of a ton of rain is reminding me to pop on over to one of my favorite government websites: California's Major Water Supply Reservoirs. Looks like we're generally at about 'historical average' levels for this day of the year. cdec.water.ca.gov/resapp/Resco...
cdec.water.ca.gov
Home Page
Working with other agencies and the public, our programs strategically manage California's water resources and systems. Our goal is to meet social, environmental, and economic objectives for long-term...
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Krista Canellakis @kristallakis.bsky.social · 22/11/2024
THIS IS REALLY BIG NEWS!!!!! Today, OIRA published guidance to help agencies understand how to conduct usability testing in a timely & effective manner consistent with the Paperwork Reduction Act. This makes it MUCH EASIER for the Federal govt to do user research. www.whitehouse.gov/wp-content/u...
whitehouse.gov
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Mike Sarasti @sarasti.bsky.social · 20/11/2024
First starter pack. I assembled a collection of innovation / data professionals who work / have worked in and around municipal government. Let it be a reminder that there are talented, passionate people working to make communities better. go.bsky.app/2F5V9bS
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Krista Canellakis @kristallakis.bsky.social · 20/11/2024
Something I remember repeating to myself during my work on pandemic response at the State of CA: BE A PERSON THAT SOLVES MORE PROBLEMS THAN YOU CREATE. It's kinda obvious but it's a good way to constantly reflect on how you're showing up in any situation.
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Krista Canellakis @kristallakis.bsky.social · 19/11/2024
👋 Government folk! Say, are you looking to recruit & retain technology talent in your government? U.S. Digital Response's Talent Toolkit is an awesome/free resource - jam packed with templates to improve hiring manager and candidate experience. usdr.gitbook.io/talent-toolkit
usdr.gitbook.io
Welcome | Talent Toolkit
Welcome to the USDR Talent Toolkit! This resource provides strategies, practical examples, and templates for attracting, developing, and retaining a high-performing digital service workforce.
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Krista Canellakis @kristallakis.bsky.social · 19/11/2024
“Uncertainty is an uncomfortable position but certainty is an absurd one.” Voltaire
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U.S. Consumer Product Safety Commission @cpsc.gov · 01/10/2024
When in the course of human events...
Many of the Consumer Product Safety Commission's social media characters riding a giant blue butterfly. Other flying characters surround them carrying more CPSC characters to Bluesky. The text reads: Report unsafe products. SaferProducts.gov.
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Krista Canellakis @kristallakis.bsky.social · 17/11/2024
A mantra that’s been helpful to me lately: ✨ whatever blocks the path is the path ✨
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Angelica Quicksey @angelquicksey.bsky.social · 15/11/2024
My team put together a starter pack for folks interested in our space 👇🏽
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Matt Bernius @mattbernius.bsky.social · 04/09/2023
Also, which of my #civictech and #humanedesign friends are on this site?
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Krista Canellakis @kristallakis.bsky.social · 26/06/2023
California is pretty.
Roaring river under a bridge
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Krista Canellakis @kristallakis.bsky.social · 23/05/2023
One of the more important lessons I learned while working in government: The rules are made by humans, and can be changed by humans.
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Krista Canellakis @kristallakis.bsky.social · 06/05/2023
“Life shrinks or expands in proportion to one’s courage.” Anaïs Nin
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Krista Canellakis @kristallakis.bsky.social · 06/05/2023
Maybe I’ll make this a wildflower spotting account? Stumbled upon the elusive Desert Five Spot in Death Valley. en.wikipedia.org/wiki/Eremalche_rot…
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