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By tracking performance against the "I Statements" over time we can help the Government understand if their reforms are actually delivering for people. Over time we want the Gov itself to be tracking performance in this way.

Nuffield Trust @nuffieldtrust.org.uk · 25/06/2025

We wanted to do this snap poll to provide a baseline of how NHS is doing on the "I Statements" at the point the 10 Yr Plan is published. From what we've heard to date, Gov is keen on patient power, more agency + choice and using outcomes rather than output as the measure of success. All good stuff.

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Reposted by Jacob Lant

🆕 It’s good news that the government has promised to review the unfair GP funding formula. Read @becksfisher.bsky.social’s thoughts about this in @theguardian.com. Our full statement on the announcement is here: www.nuffieldtrust.org.uk/news-item/gp...

theguardian.com

Poorest parts of England to get £2.2bn more for NHS to cut care inequalities

Deprived and coastal areas to get extra cash this year for staff and resources in effort to improve health outcomes

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More frequent NHS users have worse experiences

On that last I Statement about fair and inclusive, the polling also revealed ethnic minorities 3x more likely to say they didn't feel treated with dignity and respect than people of white ethnicity. Read the full story and the data behind it here - www.nationalvoices.org.uk/newsitem/mor...

nationalvoices.org.uk

New data from National Voices and Ipsos finds that people with Long Term Conditions have significantly worse experiences of care, highlighting a need to get the basics right and to listen to patients ...

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- I can stay healthy and manage my health in a way that works for me - I can access the high quality and effective care I need, when and where I need it - My care is integrated around my needs and wishes, and I am listened to - I am treated in a fair and inclusive way, irrespective of who I am

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For those who don't remember the I Statements the DHSC used, i have set them out below. These were drawn from work done by @nationalvoices.bsky.social + @tlap.bsky.social Using them showed real willingness to consider the challenges in health and care from the perspective users.

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Jessie Cunnett @jessiecunnett.bsky.social · 16/06/2025

@nationalvoices.bsky.social + @ipsosintheuk.bsky.social have been asking about people's experiences of NHS + how they align with the 4 "I Statements" used by @rthonwesstreeting.bsky.social to frame development of the 10 Yr Plan. Some big differences emerging for people with Long-Term Conditions.

A slide showing the how well supported people feel by the NHS the manage their physical and mental health conditions.

The results are broken down by people with long-term conditions and people without.

On physical health, 37% of people with a long-term condition say they feel not very/not at all supported by the NHS to manage their physical health. This compares to 19% of people without a long-term condition.

On mental health, 40% of people with a long-term condition say they feel not very/not at all supported by the NHS to manage their mental health. This compares to 20% of people without a long-term condition.

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Reposted by Jacob Lant

It was a great thing to be able to host this conversation. ‘Plans don’t change things, people do’, ‘get the basics right’, ‘get local’ and ‘intentionally hear all voices’ and ‘you can’t deal with the NHS in a vacuum from social care’ - wise words from all the panelists!!

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Jacob Lant @jacoblant.bsky.social · 12/06/2025

3 of my favourite people all in same session about public engagement in the NHS 10 Yr plan. - Robyn Chappell, @nationalvoices.bsky.social Lived Experience Manager - @jessiecunnett.bsky.social NV trustee, among other things. - Louise Ansari, CEO @healthwatchengland.bsky.social Good luck everyone!

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Jacob Lant @jacoblant.bsky.social · 03/06/2025

Yeah but the integration index has actually been developed and in the testing it showed some really useful insights that were both actionable for local services and shed light on how well integrated services actually feel for people. The risk is is lands at the wrong time to gain traction.

National Voices @nationalvoices.bsky.social · 03/06/2025

Reposted by Jacob Lant

🖥️ New HSJ blog from our CEO, @jacoblant.bsky.social Jacob makes the case for the role that the CQC could play in overseeing how well services are working together to ensure patients and communities receive joined up care. Read more 👉 www.hsj.co.uk/policy-and-r...

To make integrated care a success, someone needs to monitor the gaps between services, and CQC is the best pick for it, writes Jacob Lant

A new job for the CQC

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Charlotte Augst @charlotteaugst.bsky.social · 02/06/2025

Agree with every word in this comment piece from @jacoblant.bsky.social from @nationalvoices.bsky.social. Good care means not that you can get your diabetic foot amputated quickly, but that you don't need that amputation in the first place. Hence, system working! app.hsj.co.uk/2025/05/30/a...

app.hsj.co.uk

A new job for the CQC

To make integrated care a success, someone needs to monitor the gaps between services, and CQC is the best pick for it, writes Jacob Lant

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Jacob Lant @jacoblant.bsky.social · 03/06/2025

It was published on Friday when I was on leave. Back today though so will be giving it a second push. :)

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Jacob Lant @jacoblant.bsky.social · 22/05/2025

I previously mentioned on here that the Supreme Court judgement on sex under the EA2010 will have caused much confusion about the rights of trans people - thankfully @transactualuk.bsky.social have produced this excellent resource to help transactual.org.uk/know-your-ri...

transactual.org.uk

Know Your Rights – TransActualAccessibility ToolsIncrease TextDecrease TextGrayscaleHigh ContrastNegative ContrastLight BackgroundLinks UnderlineReadable FontReset

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Jacob Lant @jacoblant.bsky.social · 20/05/2025

If you’ve not see the report before here it is - www.kingsfund.org.uk/insight-and-.... We set the scene for the scale of the admin challenge in the NHS, and the impact it’s having on patient experience, perceptions of waste in the NHS and affecting future health seeking behaviour.

kingsfund.org.uk

Lost In The System: The Need For Better NHS Admin | The King's Fund

2 out of 3 people say they've had a problem with NHS admin in the past year. We explore the impact these experiences is having on public perceptions of the NHS and what could be done to make things be...

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Jacob Lant @jacoblant.bsky.social · 20/05/2025

At the NHS England Cancer Improvement Collaborative event this AM talking all about the work they’ve been doing to improve admin! I’m sharing the findings of @nationalvoices.bsky.social @healthwatchengland.bsky.social @thekingsfund.bsky.social joint “Lost in the System” report. Check out the view!

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Great panel on women’s health at @hsj.co.uk inequalities conf. Lots of love on panel for #healthwatch - whether it’s Louise talking about brilliant work done nationally on access to maternal mental health checks to the local network helping Trusts and ICBs gather insight on huge range of issues.

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Also great to have so many @nationalvoices.bsky.social members on the agenda for the day: @cancerresearchuk.org @diabetesuk.bsky.social @itsgroundswell.bsky.social and Macmillan Cancer Support Friends @healthwatchengland.bsky.social @nhs-rho.bsky.social and Prof Bola Owolabi also on the stage!

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- shift the money flow and how staff are deployed so we address the inverse care law, which Lord Darzi said in his review last year is still very real. - tap in to patient agency and self-management, but acknowledge that this isn’t equitable and that not everyone starts in the same place.

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Jacob Lant @jacoblant.bsky.social · 10/05/2025

Was an absolute pleasure to speak this morning at the @hsj.co.uk Reducing Health Inequalities conf. Got to speak about the #NHS10YrPlan and my hopes that it will: - ensure demographic breakdowns are routinely provided on NHS stats so performance on inequalities is impossible to ignore.

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I was pleasantly surprise by that too. Time will tell what it means in practice, especially with staffing cuts in ICBs, but it’s a good sign. Also positive to see health inequalities on the list of growth areas for ICBs as well. If only someone had produced some sort of self-assessment tool kit for

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Jacob Lant @jacoblant.bsky.social · 01/05/2025

This excellent work Will. I’d a third, which is an unwillingness or unresponsiveness from services when errors or gaps are highlighted to them. It’s almost as if the record is believed over the patient at times, when the system should work with patients to fix problems when they are identified.

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Jacob Lant @jacoblant.bsky.social · 01/05/2025

1 in 4 patients find errors in their medical records! Sadly getting these errors/gaps fixed can be a nightmare + places burden solely on patients, when the NHS should be looking to work with people to fix this. www.theguardian.com/society/2025... Excellent work @healthwatchengland.bsky.social

theguardian.com

One in four patients in England find errors in medical records, watchdog says

Healthwatch England says mistakes mean some patients are refused care or given drugs they do not need

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Reposted by Jacob Lant

NHS Confederation (now known as The NHS Alliance) @nhsconfed.org · 01/05/2025

📣 Due to high demand, we have released additional delegate places for our anti-racist healthcare conference on 15 May in London. ☑️ Hear from over 20 speakers and campaigners ☑️ Attend interactive breakout sessions ☑️ Discuss challenges, key actions & solutions Don't miss out 👇

buff.ly

No One Left Behind: Anti-racist Healthcare Conference 2025

Defining the priority actions and quality solutions needed to ensure the highest quality care for all.

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Jacob Lant @jacoblant.bsky.social · 29/04/2025

I asked some follow-up questions on the workings last week. What I got back was very highly leave and didn’t make a lot of sense so have asked for more detail.

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Jacob Lant @jacoblant.bsky.social · 28/04/2025

Just heard Department of Health and Social Care are planning to freeze NHS prescription charges for 25/26. In a time when all other bills are rising, it’s vital that the NHS keeps medication affordable for all - to treat conductions and help people stay well! So this announcement is very welcome!

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Reposted by Jacob Lant

Long Covid UK @longcoviduk.bsky.social · 23/04/2025

📣 1/3. ONLINE EVENT!! Join Long Covid Support & @longcovidkids.bsky.social for a webinar to present & discuss findings from our recent report on #LongCovid healthcare services in the UK. When: Tuesday 29th April 2025, 4pm UK time Register on Eventbrite - link below ⬇️ #ClosingClinics

Grey background on left half and teal coloured background on right half of image. Text on left reads Disabled, discharged and disappearing from view A snapshot review of Long Covid services across the UK. Below are the Long Covid Support and Long Covid Kids logos. Text on the right reads Long Covid Clinics in the UK: Why are they closing, what's next? Join Long Covid Support and Long Covid Kids for a webinar. Hosted by report co-author Dr Margaret O'Hara (Founding Trustee, Long Covid Support) with support from Co-authors Sarah Weston, Oonagh Cousins and Kirsty Stanley, we will discuss The landscape of Long Covid care in the UK, Findings of our recent snapshot report of UK Long Covid services 'Disabled, discharged and disappearing from view'
Date 29 April 2025 Time 4pm GMT/UTC+01:00
Register via Eventbrite

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Yesterday the UK Supreme Court made a big judgement about the definition of sex under the Equalities Act. This has created a climate of uncertainty, confusion and fear among trans member orgs and friends regarding how the NHS will act on this and whether they will continue to get the care they need.

Sir David Haslam @david-haslam.bsky.social · 14/12/2024

That should say rewired not required!

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Reposted by Jacob Lant

The brave little boy having one of the first polio vaccines is me. At school I recall two pupils who had leg calipers because of #polio caught before they could be vaccinated and there even was an iron lung for emergency use. #Vaccination saves lives

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This does have big potential and is an example of how the NHS can be required to be more efficient and convenient, but as Sharon points out it needs very clear communications, genuine choice and full patient involvement in these discussions if it’s going to work effectively.

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Plan for GPs to keep millions of patients out of hospital

Our Policy Director @sharonbrennan.bsky.social quoted in this piece about the expansion of “advice and guidance” - where GPs can speak with hospital Drs to resolve patient concerns more quickly than standard waiting lists www.bbc.co.uk/news/article...

bbc.co.uk

GPs will work more closely with specialists to support patients closer to home, the government says.

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Royal College of Emergency Medicine @rcem.ac.uk · 11/04/2025

#WorldParkinsonDay We appreciate @parkinsons.org.uk for supporting our Quality Improvement Programme for Time Critical Medications so Parkinson's patients' TCMs are managed correctly in Emergency Departments. 🔗 Learn more about how this impacts patient safety: rcem.ac.uk/patients-saf...

rcem.ac.uk

Patients’ safety at risk from missed medication while in A&E

New report from the Royal College of Emergency Medicine reveals patients aren’t always getting ‘time critical’ medication when they should.

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Jacob Lant @jacoblant.bsky.social · 11/04/2025

“waiting times are what matter to patients. Not the size of the waiting list, not the percentage within 18 weeks, but the waiting times they are likely to experience.” Nice piece from Rob on current elective performance. www.hsj.co.uk/quality-and-...

Wait list falls for sixth consecutive month but too slowly

This run of good news is probably coming to an end

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Reposted by Jacob Lant

@HSJnews @hsj.co.uk · 11/04/2025

Sharon Brennan stresses the importance of NHS reforms refocusing on patient experience and calls for a return to community-centred care, patient involvement, and a national metric for patient experience. www.hsj.co.uk/policy-and-r...

ICB patient engagement expertise must not be lost

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Jacob Lant @jacoblant.bsky.social · 11/04/2025

Our @nationalvoices.bsky.social Policy Director writes for the HSJ on the importance of NHS reforms refocusing on patient experience and calls for a return to community-centred care, patient involvement, and a national metric for patient experience. www.hsj.co.uk/policy-and-r...

ICB patient engagement expertise must not be lost

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Reposted by Jacob Lant

Healthwatch England @healthwatchengland.bsky.social · 10/04/2025

Pleased to have been part of this coalition with @nationalvoices.bsky.social @patientsassoc.bsky.social @jacoblant.bsky.social New improvements have been introduced to ensure reliable and efficient postal service postal service for NHS patients.

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Jacob Lant @jacoblant.bsky.social · 10/04/2025

In a world of health and care policy, with so many competing pressures and voices, it can feel hard to ensure the experience of patients is heard. But this shows leaders are listening and are willing to change to ensure the NHS is #gettingthebasicsright

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Jacob Lant @jacoblant.bsky.social · 10/04/2025

But this new barcode initiative should help to make this issue a thing of the past. And whilst we know the NHS App is the future of NHS communications, it’s brilliant to see @wesstreeting.bsky.social acknowledge that some patients will still need letters and he is supporting that choice.

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Jacob Lant @jacoblant.bsky.social · 10/04/2025

Earlier this year we worked with the @thekingsfund.bsky.social to reveal that a staggering 20% of patients had received an appointment letter after that appt took place meaning they missed the appointment. This is creating waste, unnecessary frustration and leading to poorer carer outcomes.

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Jacob Lant @jacoblant.bsky.social · 09/04/2025

“Trust is key to the success of the scheme, especially in areas where a knock on the door can prove unwelcome. So, crucially, a community health agent is always recruited from the areas they serve, even living on the very street where they work.” www.telegraph.co.uk/news/2025/04... #NHS10YearPlan

telegraph.co.uk

The NHS is close to collapse – could a radical scheme from Brazil’s favelas save it?

From Rio’s streets to the Amazon rainforest, a community-led approach has transformed healthcare outcomes – and Wes Streeting is taking note

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James Bullion CBE @jamesbullion.bsky.social · 07/04/2025

Think of how powerful it could be if integrated with social care, and worth reflecting why the idea started with council funding which the NHS then picked up. Big clue on how prevention needs to work!

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Jacob Lant @jacoblant.bsky.social · 07/04/2025

That was so weird I just sort of skipped over it. I assumed it was bad reporting and that they meant what you say - it’s about better support for bereavement to help people.