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Citizens Advice Croydon

@croydoncab.bsky.social
22 followers 37 following 93 posts

We give people the knowledge and confidence they need to find their way forward. We offer free, confidential advice to everyone in Croydon. Visit our website: www.citizensadvicecroydon.org

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Citizens Advice Croydon @croydoncab.bsky.social · 01/10/2026
📢 Your voice matters! Take part in the Council Tax Survey by @yourcroydon.bsky.social Deadline Tuesday, 10 November 2026. For more info, email CTSschemefeedback@croydon.gov.uk or call 0208 726 6000 Fill it out here: buff.ly/7kExTTf Please share so everyone gets a say! 📣 #CroydonUK #Survey
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Citizens Advice Croydon @croydoncab.bsky.social · 01/10/2026
This week on #PluggedInCroydon 🎉 ➡️ TOMORROW – Fri 2nd – Nigeria Day Celebration ➡️ This weekend join the Croydon Harvest @yourcroydon.bsky.social ➡️ Join a webinar about what people with learning disabilities need in order to live good lives. Book here: buff.ly/bglMPeT #EventsNearMe
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Anti-Bullying Alliance @anti-bullyingalliance.org.uk · 27/09/2026
Why not make this the day you send someone special in your life a message of appreciation? We guarantee, you'll make their day! #BeKind
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Citizens Advice @citizensadvice.bsky.social · 27/09/2026
It's important to make a will whether or not you consider you have many possessions or much money 💭 Without a will, certain rules dictate how your money, property or possessions will be allocated. This may not be the way that you would have wished. ⤵️ bit.ly/46UnmzY
Two individuals focus on filling out a document. The image contains a text overlay that reads, "Why is it important to make a will?"
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Crystal Palace Community Trust (CPCT) @cpctrust.bsky.social · 28/09/2026
☕ A new community café is coming to Anerley. Before it opens, we want to know what local people would actually want. From food and drinks to prices and opening times. Have your say: forms.gle/5Gdu1RUpRJH8... #Coffee #Bromley #croydon #thismorning
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Citizens Advice @citizensadvice.bsky.social · 29/09/2026
If you're struggling with the cost of living, you should check if you can claim benefits or increase your current benefits. You might be able to claim certain benefits even if you work, have savings or own a home. Read more: bit.ly/4hzZ1EJ
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Anti-Bullying Alliance @anti-bullyingalliance.org.uk · 30/09/2026
Get ready for #AntiBullyingWeek 2026. Join our free online event for practical guidance on involving your school, educational setting or youth organisation in the #BreakTheSilence campaign. 📅 7 October, 16:00–17:00 buff.ly/8hLPI5X
A graphic with a picture of a calendar with 7 October highlighted. The text says: Get Ready for #AntiBullyingWeek. Free online event for schools and other settings: 16:00 to 17:00, 7 October 2026.
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Inside Croydon @insidecroydon.bsky.social · 01/10/2026
Family Haunted House Spook Fest, Crystal Palace, Oct 16-18 insidecroydon.com/2026/10/01/f... #Croydon #Halloween #CrystalPalace
insidecroydon.com
Family Haunted House Spook Fest, Crystal Palace, Oct 16-18
A D V E R T I S E M E N T For more information and to book your tickets, click here
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Citizens Advice @citizensadvice.bsky.social · 01/10/2026
The Energy Price Cap went up by 3.6% today. If you're currently on a standard variable rate energy tariff, switching supplier or tariff could help you save money this winter ❄️ Our guide to switching could help, find it at the link in first comment ⤵️ bit.ly/4bvd0ca
A graphic showing text about the energy price cap, describing it as setting a maximum rate that energy suppliers can charge for each energy unit and the daily standing charge. It notes that this applies to standard variable tariffs.Image of a power strip with plugs connected. Overlaid text reads: "The cap doesn’t limit your total bill. Your final bill depends on how much energy you use, but the price cap ensures that standard variable tariffs reflect the wholesale cost of energy." A stylized orange arrow points from the bottom right corner.Text on image: "If you’re currently on a standard variable rate tariff, switching energy supplier or tariff could help you save money on your energy bills this winter." Background shows a pair of hands holding an electronic device.A blue background image with white brushstroke overlay contains the text: "Our advice can help you find the best energy deal for you."
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eastcroydoncommorg.bsky.social @eastcroydoncommorg.bsky.social · 01/10/2026
Black History Month talks from 2 to 31 October at Croydon Supplementary Education Project, 32-34 Sydenham Road #croydon eastcroydon.org.uk/2026/10/01/b...
eastcroydon.org.uk
Black History Month talks from 2 to 31 October at Croydon Supplementary Education Project, 32-34 Sydenham Road #croydon
Black Classical Composers: Friday 2 October 2026, 6.30 to 9.00 pm ‘Ethiopianism’ and Black Liberation Theology: Friday 9 October 2026, 6.30 to 9.00 pm Science and Technology in Ancient Nigeria: Tue…
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Citizens Advice Croydon @croydoncab.bsky.social · 29/09/2026
🔨 Planning on renovating your home? There are some checks you may need to complete before you start any building work. Our website lists the first 6 steps to take ⤵️ bit.ly/4v3bzbg #DIY #Housing #HomeRenovations #CroydonUK
A background image of a row of houses with a plum pink tint. The words written, 'Planning on renovating your home?'
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Citizens Advice Croydon @croydoncab.bsky.social · 29/09/2026
Do you need legal advice or support in court? You may be able to access support for free or at a reduced cost. Our advice can help ⤵️ bit.ly/46jzgBL #LegalAdvice #GoingToWork #GetAdvice
A turquoise background with a purple silhouette of a man holding a phone and the words written, 'Do you need legal advice or support in court?'
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Citizens Advice Croydon @croydoncab.bsky.social · 29/09/2026
Are you having a difficult time with the cost of living? ✅ It’s important to know what you’re entitled to - you might be able to claim or increase your current benefits. Our advice can help ⤵️ bit.ly/4500oXE #BenefitsUK #DWP #CroydonUK #CostOfLiving
A background image is of two people looking seriously at bills. There is a yellow tint, and the words 'What benefits can I get?'
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Citizens Advice Croydon @croydoncab.bsky.social · 29/09/2026
🚗 If there’s something wrong with your used car, you might have a legal right to a repair, the cost of a repair or some or all of your money back. We can help you understand your consumer rights ⤵️ bit.ly/4toSYab #UsedCars #YourRights #MoneyBack #CroydonUK
A pink plum background with the white silhouette of a car and the words 'Problem with a used car?'
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Citizens Advice Croydon @croydoncab.bsky.social · 29/09/2026
🪖 You could be eligible for benefits if you work in the armed forces. You might be able to claim a range of benefits and concessions if you work in the armed forces, are a veteran or their family member. Read more here⤵️ bit.ly/3TfyEL2 #BenefitsUK #ArmedForces
A purple background with the words 'Benefits for members of the armed forces' with a sterling pound sign.
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Citizens Advice Croydon @croydoncab.bsky.social · 29/09/2026
You can challenge your employer if they haven’t paid your wages or underpaid you. 👉 Check your payslip and talk to your employer to find out why they haven’t paid you what you expected. Find out more about what you can do⤵️ bit.ly/45ntE9f #Employer #WagesUK #Croydon
A background image with a pink tint over it of a young man looking at his phone with headphones on. The words written are 'Getting paid what you're owed from your employer.'
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Citizens Advice Croydon @croydoncab.bsky.social · 29/09/2026
🤝 If you or anyone you know has been affected by the LGBT Armed Forces Ban, you could get financial compensation of up to £70,000, along with other non-financial restorative measures. The deadline to apply is Sat 12 Dec, 2026. You can apply here⤵️ buff.ly/UF0tEjF
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Citizens Advice Croydon @croydoncab.bsky.social · 24/09/2026
Its #PluggedInCroydon 🤝 - This SATURDAY – Join the Climate Grief Cafe at the Clocktower Cafe - Join @BromleyMencap for pottery class every Sun in October. Book here: buff.ly/SbsEN71 - Are you a carer? Join @croydonmencap to learn your rights buff.ly/druPSlk #WhatsOn #EventsNearMe #CroydonUK
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Crystal Palace Community Trust (CPCT) @cpctrust.bsky.social · 21/09/2026
Looking for a friendly social on a Friday?☕ The Friday Circle Social Club is a free weekly social group for people aged 55+ 🎲 Games ☕Tea & coffee📍Anerley Town Hall 🗓Every Friday, 1–3:30 pm www.cpct.org.uk/whats-on/new-over-55s-social-group-every-friday-afternoon #socialclub #freethingstodo #games
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Norfolk Citizens Advice @norfolkca.bsky.social · 21/09/2026
The cost of renting is rising but do you know your rights? We were on @BBCNorfolk this morning talking changes under the Renters' Rights Act. Find out more: www.ncab.org.uk/our-news//re...
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Citizens Advice @citizensadvice.bsky.social · 21/09/2026
The amount of State Pension you’ll get depends on how many ‘qualifying’ years of National Insurance payments you have. Read more on our website ⤵️ www.citizensadvice.org.uk/debt-and-…
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Rethink Mental Illness @rethinkcharity.bsky.social · 23/09/2026
Shaun was referred to Durham's IPS Employment Service in February. After working with our employment specialists and The Angel Trust, he accessed practical housing and employment support. He's now got a full-time job, a house and is feeling much more confident 👉 bit.ly/3UOtshB
I had no job, no house, was on the streets. I needed direction to sort my life out and create a better future for myself. I was referred to the IPS Employment Service in February, 2026. I’d recommend this service to anyone. I’ve now found employment and am in the process of getting my life on track. My Employment Specialist was really helpful – any support I needed, he would help me with it.
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Inside Croydon @insidecroydon.bsky.social · 24/09/2026
Norbury Brook River Revive Saturday, Thornton Heath, Sep 26 insidecroydon.com/2026/09/24/n... #Croydon #Norbury @thames21.bsky.social @litterfreenorbury.bsky.social
insidecroydon.com
Norbury Brook River Revive Saturday, Thornton Heath, Sep 26
C O M M U N I T Y A D V E R T I S E M E N T
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Dominic McGrath @dominicmcgrath.bsky.social · 23/09/2026
* JAMAICA LOVE * Nov 7th * It’s close to East Croydon station so it’s just 20minutes from central London or Finsbury Park/Kentish Town stations… I’m in it 😜 #Jamaica #LondonTheatre www.fairfield.co.uk/events/jamai...
fairfield.co.uk
Jamaica Love | Fairfield Halls | Croydon
Nominated for Best Musical Production at the Black British Theatre Awards, Jamaica Love comes to Fairfield Halls for its final London performance of the 20
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Inside Croydon @insidecroydon.bsky.social · 24/09/2026
Sutton, Brighton and Blackfriars stations get new audio guides insidecroydon.com/2026/09/24/s... #Sutton #Brighton @rnib.bsky.social @christianwolmar.bsky.social @abcommuters.bsky.social
insidecroydon.com
Sutton, Brighton and Blackfriars stations get new audio guides
Audio guides for railway stations and trains, aimed at improving accessibility for blind and partially sighted passengers, have been published on the Southern, Thameslink and Great Northern website…
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Citizens Advice Croydon @croydoncab.bsky.social · 16/09/2026
This week on #PluggedInCroydon we feature ➡️ South Norwood Community Kitchen who are hosting a women's movement class ➡️ Are you looking for work? Join @CroydonWorks for their job fair: contact: croydon-works@croydon.gov.uk ➡️ Draw and Sketch workshop with Croydon Urban Room⤵️ buff.ly/S6JS84u
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Citizens Advice Croydon @croydoncab.bsky.social · 15/09/2026
You might feel you're working too many hours if you're having mental or physical health problems because of overwork. ✅ Your employer can't make you work more than 48 hours a week on average. Check your work rights ⤵️ bit.ly/44Eq1LA #Jobs #YourRights #WorkingHours
A background image of someone's hand on a laptop with a watch on with a light pink and blue tint. The words written are 'Are you working over 48 hours a week?'
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Citizens Advice Croydon @croydoncab.bsky.social · 15/09/2026
Did you know you could get compensation if a product damages your home? 👉 It’s a good idea to take photos of any damage caused so you can use them as evidence. We can help you understand your rights – find out more on our website⤵️ bit.ly/4t88dUK #Shopping #Products
A background image of a woman using a sewing machine with a light pink tint. With the words written, 'Claim compensation if a product causes damage.'
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Citizens Advice Croydon @croydoncab.bsky.social · 15/09/2026
Have you been scammed? You might be able to get your money back if you paid by card or PayPal. 💳 Your card provider can ask the seller's bank to refund the money – this is known as the 'chargeback scheme'. Find out more about this ⤵️ bit.ly/3YVTeQ4 #BeScamAware #MoneyBack #Banking
A blue background with a white silhouette of a thought bubble and question mark inside. The words written, 'Can I get my money back after a scam?'
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Citizens Advice Croydon @croydoncab.bsky.social · 15/09/2026
⚡ Your energy supplier has to let you know if they’ll increase #prices. They should tell you in a reasonable amount of time before the change takes place – this is called giving you notice. Read more on our website ⤵️ bit.ly/3Yp9w3s #EnergySupplier #CroydonUK
A mustard yellow background with a blue silhouette of a light bulb and the words written, 'Has your energy supplier put their prices up?'
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Citizens Advice Croydon @croydoncab.bsky.social · 15/09/2026
You might be able to get extra money to help pay for essential costs like food, childcare and school costs. Make sure to check what you’re entitled to. Our online advice can help ⤵️ bit.ly/4flTLlA #ChildCareCosts #HealthyStart #CroydonUK
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Citizens Advice Croydon @croydoncab.bsky.social · 15/09/2026
📝 Starting university soon? If you’re going to be living in student halls, we can help you understand your housing rights and what your responsibilities are. Check our online advice ⤵️ bit.ly/4h2aCLw #University #StudentHalls #LivingAwayFromHome #HousingRights
A background image of a sitting room with someone sitting on the couch in front of a TV. There is a dark pink tint with the words written, 'Living in student halls'.
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Citizens Advice Croydon @croydoncab.bsky.social · 10/09/2026
Supporting clients is at the heart of what we do.🧡 Read about how we supported clients overcoming a misunderstanding with student finance and universal credit. If you need support today, fill out our enquiry form here⤵️ buff.ly/oCmfBWm #CroydonUK #ClientTestimonial
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Citizens Advice Croydon @croydoncab.bsky.social · 10/09/2026
Not only are we committed to seeing the well-being of our clients flourish, but we are also dedicated to investing in our team and seeing their career progression. Congrats to our brilliant generalist advisor!🎉 #WeAreCitizensAdviceWeek #WorkingInCroydon
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Citizens Advice Croydon @croydoncab.bsky.social · 10/09/2026
We wanted to end #WeAreCitizensAdvice Week with a fun video trend. Here is our hour-by-hour day at Citizens Advice Croydon.🎉 As a small charity, we have important team players working across debt, energy, housing, council tax and more. @citizensadvice.bsky.social #CroydonUK #WorkingDay
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Citizens Advice Croydon @croydoncab.bsky.social · 10/09/2026
🎉WE'RE HIRING! - Do you have at least 12 months' experience of delivering excellent energy and income maximization advice? - Do you have experience of achieving performance and quality targets/KPIs? - Do you have experience of managing challenging situations? Apply today⤵️ buff.ly/l2X3Ys5
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Citizens Advice Croydon @croydoncab.bsky.social · 07/09/2026
WE'RE HIRING! Come work with us as either a Qualified or Trainee Debt Advisor. ✅️Passionate about helping people? ✅️Do you enjoy problem-solving? ✅️Can you work well in a team and independently? Apply here today: buff.ly/Mtwogfu #Debt #GetAdvice #Jobs #Croydon
A background image of a male advisor listening intently

Job listing described:
Qualified/Trainee Debt Adviser
Salary: £27,269 – £33,366 full-time equivalent salary depending on experience (lower rate for trainee, higher rate for fully qualified and MaPS-experienced debt advisers).

Hours: Full time. Part-time considered

Contract: Fixed term until March 2028 with possibility of extension

Location: Croydon (with hybrid arrangements)
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Citizens Advice Croydon @croydoncab.bsky.social · 07/09/2026
🧡 Helping clients is at the heart of what we do! Today we share how we supported a client from homelessness. If you know anyone who needs support, you can reach us here: buff.ly/z0PwWoI All our advisors are skilled, passionate and well informed. ✨ #Housing #Homelessness #CroydonUK
A background image of a woman smiling, the words written: 'Here are some of the most memorable achievements of 2026.' Our Housing Advice Manager talks about Preventing Homelessness: The Renters’ Right Act 2025 came into force on 01 May 2026. Within one day, we received our first notice seeking to rely on ground 1A (property to be sold). It was notable for being the first cases we dealt with under the new Act, but also the fact that the landlord was pressurising our client to leave and they felt harassed. The notice did not provide the correct notice period and was not in the correct format. We removed the threat of homelessness for our client and their family and we asked the landlord to desist from pressuring them to leave. Our client has heard nothing since.
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Citizens Advice Croydon @croydoncab.bsky.social · 07/09/2026
#WeAreCitizensAdviceWeek After a long time, we are happy to announce our volunteer programme is now open! We are also happy to announce we have successfully processed 2 cohorts, with our second cohort starting in Oct and the 1st cohort settling into the busy office. #Volunteers #CroydonUK
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Citizens Advice Croydon @croydoncab.bsky.social · 07/09/2026
It's #WeAreCitizensWeek and this year we are sharing our most notable achievements at CAC. Our CEO shared how very grateful we are to receive funding from Energy Saving Trust energysavingtrust.org.uk Stay tuned for more achievements throughout the week! @citizensadvice.bsky.social
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Citizens Advice Croydon @croydoncab.bsky.social · 07/09/2026
As a small charity, we pride ourselves on how we can support clients. Through our dedicated team we've seen clients get the outcome they deserve. This week for #WeAreCitizensAdvice, we wanted to showcase our achievements of 2026. We are The People's Champion @citizensadvice.bsky.social
A woman smiling, words written: 'Here are our most memorable achievements of 2026.A picture of a family in the background and a message from our Housing Caseworker: "My most notable case is winning £6k for a client in compensation. The family had been left in unsuitable accommodation. We fought for the client nearly 2 years. They were eventually moved and compensated. The client also donated a sum to CAC. It is the sense of satisfaction that makes it all worth it."
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Citizens Advice Croydon @croydoncab.bsky.social · 03/09/2026
This week on #PluggedInCroydon, we have 2 events on the same day!🎉 ➡️Join FunDay with YoungAtHeart Well-being CIC ➡️ Get a free guided tour at Croydon Town Hall @yourcroydon.bsky.social ➡️Do you enjoy nature walks? Join MHA Wildreness for a free walk. Book here⤵️ buff.ly/XPY1Wsl #Events #Croydon
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Citizens Advice Croydon @croydoncab.bsky.social · 03/09/2026
🤔Are you worried about energy bills? 🤔Do you have concerns about your supplier? We want to help.👍 We can give you advice on suppliers, maximising your income, explaining bills and tariffs and more. You can contact us here⤵️ buff.ly/z0PwWoI #Energy #SaveMoney #Croydon
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South East London Mind @selmindcharity.bsky.social · 26/08/2026
Save this to come back to any time you need a reminder ❤️
You’re doing better than you think you are
You are not your diagnosis
Little mental health reminders
You are human
Give yourself compassion
You are enough
You are not a burden
Look at how far you’ve come
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Citizens Advice @citizensadvice.bsky.social · 28/08/2026
Could scanning a QR code lead to being scammed? ⚠️ Not always, but scammers are using QR codes in places you would usually trust to lead you to fake websites or apps. Take a look at our advice on spotting a scam and what to do if you think you've been scammed: bit.ly/4aRbili
Text reads: "Don't get caught out be a QR code scam"
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eastcroydoncommorg.bsky.social @eastcroydoncommorg.bsky.social · 29/08/2026
Croydon Family Hubs provide support to all families regardless of immigration status #croydon eastcroydon.org.uk/2026/08/29/c...
eastcroydon.org.uk
Croydon Family Hubs provide support to all families regardless of immigration status #croydon
More information
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Citizens Advice @citizensadvice.bsky.social · 29/08/2026
🚨 Did you know? Private therapists, ultrasound providers and non-surgical aesthetics practitioners are not legally regulated? Before you make an appointment, look for the Professional Standards Authority (PSA) Quality Mark. Your safety matters! More ⤵️ bit.ly/4qIB0OQ
An image with a light orange background featuring a logo for the Professional Standards Authority's accredited register. The text "Is your practitioner accredited?" is at the top, and "Look before you book." is at the bottom, both in blue.
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Anti-Bullying Alliance @anti-bullyingalliance.org.uk · 30/08/2026
In a world where you can be anything, be kind ❤️
An inspiring graphic of th planet earth surrounded by the words: In a world where you can be anything, be kind.
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Rethink Mental Illness @rethinkcharity.bsky.social · 01/09/2026
Personal Independence Payment (PIP) is meant to be a safety net that offers vital support for people living with mental illness. But for too many, the system is failing to deliver on that. Our Rethinking PIP report found these four key problems with the current system 👉 bit.ly/4vJ5To3
Blue background with text: "Four problems with the current PIP system." Four icons illustrate issues: "Assessors lack mental health expertise," "The process to apply is complex and harmful," "Fluctuating conditions are poorly understood," and "People get stuck in The Recovery Trap."
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Croydon Almshouses @croydonalmshouses.bsky.social · 01/09/2026
A lovely afternoon at our Summer BBQ ☀️ There was plenty of good food, live music and dancing, with lots of time to relax and enjoy great company! Thank you to everyone who joined us and helped make it happen 💜 #CroydonAlmshouses #Community #Croydon #TheAlmhouseAssociation
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