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Norfolk Citizens Advice @norfolkca.bsky.social · 30/09/2026

We've moved! 📍 Find us at Connections, St James House, King's Lynn! Do you like our decorating? Free, confidential advice on money, benefits, housing & more, all under one roof: www.ncab.org.uk/get-advice Huge thanks to David & Lisa Flux ❤️ #KingsLynn #CitizensAdvice

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Norfolk Citizens Advice @norfolkca.bsky.social · 21/09/2026

The cost of renting is rising but do you know your rights? We were on @BBCNorfolk this morning talking changes under the Renters' Rights Act. Find out more: www.ncab.org.uk/our-news//re...

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Norfolk Citizens Advice @norfolkca.bsky.social · 14/09/2026

Do you know what your State Pension AND workplace pension will actually pay out? 🤔 Stuart Dark MBE was on @BBCNorfolk this morning talking retirement planning for #PensionsAwarenessWeek Free, confidential advice here: www.ncab.org.uk/our-news/fqm...

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Norfolk Citizens Advice @norfolkca.bsky.social · 10/09/2026

✈️ Travelling soon by airplane? It’s important to know what your rights are in case there’s a flight delay or cancellation and if you can get compensation. We’ve got you covered, check your consumer rights ⤵️ bit.ly/3I2wgRY

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Norfolk Citizens Advice @norfolkca.bsky.social · 02/09/2026

💷 Worried about the cost of childcare? There are schemes that can help. If you’re a parent or carer in Norfolk, you may also be able to access funded childcare through Norfolk’s early years entitlements. Read our online advice for more: bit.ly/4flTLlA

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Norfolk Citizens Advice @norfolkca.bsky.social · 02/09/2026

Council tax debt in Norfolk has hit £62 million, with bailiff visits up 11.9% this year. Don't wait for the bailiffs. Get free, confidential advice early. 🔗 www.ncab.org.uk/our-news/cou...

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Norfolk Citizens Advice @norfolkca.bsky.social · 26/08/2026

Our offices will be closed from Thursday 27th August until Tuesday 1st September. Find advice, regular opening hours and how to get in touch with us at www.ncab.org.uk

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Norfolk Citizens Advice @norfolkca.bsky.social · 20/08/2026

🧳If you’re travelling soon, it’s helpful to know what to do if your luggage gets lost or delayed by the airline. We can help you understand your consumer rights ⤵️ bit.ly/3TWjeLE

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Norfolk Citizens Advice @norfolkca.bsky.social · 05/08/2026

If you’re struggling to afford essentials like bills and food, it’s important you know what support is available to you. ➡️ Check what benefits you might be entitled to ➡️ Explore schemes to help you with energy bills ➡️ See what your local council offers More advice on our website: bit.ly/491fpc0

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Get help with the cost of living

Check what extra help you could get if you're struggling with the cost of living.

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Norfolk Citizens Advice @norfolkca.bsky.social · 27/07/2026

A ‘variation of contract’ is when your employer makes changes to your contract. Your employer could change your working hours, job description or location. Find out more on our website ⤵️ bit.ly/4bbx56x

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Norfolk Citizens Advice @norfolkca.bsky.social · 16/07/2026

🏠 You have the right to report structural safety problems in your building. This can include parts of the building falling off such as bricks or cladding. Our housing advice can help ⤵️ bit.ly/3IU4Tdd

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Norfolk Citizens Advice @norfolkca.bsky.social · 02/07/2026

You’re entitled to the minimum wage or living wage if you’re an employee or a worker - including an agency worker. Check your work rights on our website ⤵️ bit.ly/40o0WTk

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Norfolk Citizens Advice @norfolkca.bsky.social · 05/06/2026

Been dismissed from your job or worried it might happen?💼 If it’s unfair, you may be able to challenge it. Check your rights ⤵️ bit.ly/3GGPmfH Norfolk Citizens Advice can help.

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Norfolk Citizens Advice @norfolkca.bsky.social · 03/06/2026

We’re hiring 👀 Locality Manager – King’s Lynn 💷 £30,960 📍 West Norfolk 💼 Full-time Lead local advice services, support teams & make a real difference. 🗓 Apply by 21 June 👉 app.staffologyhr.co.uk/recruit/appl...

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Norfolk Citizens Advice @norfolkca.bsky.social · 02/06/2026

⚠️ Think a business has acted unfairly? You can report concerns to Trading Standards, but it helps to know your options first ⤵️ bit.ly/45gv8D0 Contact Norfolk Citizens Advice if you need support.

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Norfolk Citizens Advice @norfolkca.bsky.social · 02/06/2026

Reminder❗️ The following offices will be closed tomorrow (Wednesday 3rd June) for staff and volunteer training: North Walsham Great Yarmouth Norwich You can still get in touch with us over the phone, by visiting another office, or via email: www.ncab.org.uk/get-advice

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Norfolk Citizens Advice @norfolkca.bsky.social · 01/06/2026

You might be able to get a disabled bus pass or railcard if you have a condition that affects how you travel. People with learning disabilities can apply too. Find out more ⤵️ bit.ly/44QiT0q If you’d like help with an application or want to check what applies to you, you can contact us.

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Norfolk Citizens Advice @norfolkca.bsky.social · 01/06/2026

We’re recruiting a Communications and Engagement Officer at Norfolk Citizens Advice. It’s a role for someone who cares about people, clear communication, and making sure important information reaches those who need it most. Apply here: app.staffologyhr.co.uk/recruit/appl...

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Norfolk Citizens Advice @norfolkca.bsky.social · 29/05/2026

Renting with others or housemates, including student accommodation? Your tenancy type affects your rights if someone moves out or stops paying rent.🏠 Check where you stand ⤵️ bit.ly/3Us0jVY

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Check your rights if you share accommodation

Check who needs to pay rent and what happens when someone moves out. Check the difference between joint tenancies and sole tenancies.

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Norfolk Citizens Advice @norfolkca.bsky.social · 28/05/2026

Been scammed or worried you might have been?⚠️ Scams are getting more convincing, and it can happen to anyone, so don’t feel embarrassed. Take steps to protect yourself and check if you can get your money back ⤵️ bit.ly/44MuoFb Norfolk Citizens Advice can help.

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Norfolk Citizens Advice @norfolkca.bsky.social · 27/05/2026

Struggling with energy bills or topping up your meter?⚡ You might be able to get extra help. Check what you’re entitled to ⤵️ bit.ly/4lEejIa If you’d rather talk things through, we’re here to help.

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Norfolk Citizens Advice @norfolkca.bsky.social · 26/05/2026

Looking for advice about your rights? 👋 From benefits to work and housing, find free, clear guidance on our website ⤵️ bit.ly/43pWRzn You can also contact Norfolk Citizens Advice for support.

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Norfolk Citizens Advice @norfolkca.bsky.social · 22/05/2026

🏡 Have you been threatened with homelessness? You’re not on your own. It’s usually worth applying to your local council for help. They might be able to help you stay in your home or find somewhere else to live. You can find out more about your options ⤵️ bit.ly/4pKZsNE You can also contact us.

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Norfolk Citizens Advice @norfolkca.bsky.social · 21/05/2026

⚡ If you have a smart meter, you should also have an in home display. This shows how much energy you’re using and what it’s costing you, which can help you keep track of your bills. We’ve got advice on how to use it on our website ⤵️ bit.ly/3R7mVwM

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Norfolk Citizens Advice @norfolkca.bsky.social · 20/05/2026

💼 Agency worker? You have the right to be paid at least the national minimum wage. Make sure you know your rights ⤵️ bit.ly/3LqeLwg Contact Norfolk Citizens Advice if you need support.

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Norfolk Citizens Advice @norfolkca.bsky.social · 19/05/2026

Reminder: our offices are closed tomorrow as we have our annual staff and volunteer conference. Normal opening hours will resume as of Thursday. You can advice 24/7 on our website: www.citizensadvice.org.uk

citizensadvice.org.uk

Citizens Advice

Online free advice from Citizens Advice to help you find a way forward, whatever the problem. Our research enables us to campaign on issues affecting people's lives.

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Norfolk Citizens Advice @norfolkca.bsky.social · 19/05/2026

If you get Personal Independence Payment, you might be entitled to extra money on top of your existing benefits.💷 A lot of people do not realise what additional support they could claim, so it’s worth checking what’s available. You can find out more on our website ⤵️ bit.ly/4tDDJZv

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Norfolk Citizens Advice @norfolkca.bsky.social · 18/05/2026

If you’re struggling with money, you’re not alone. We’re here to help. Our free online advice can help you check what benefits you could get, work out your budget, and get support with your energy bills. You can explore the advice any time ⤵️ bit.ly/491eWr1

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Norfolk Citizens Advice @norfolkca.bsky.social · 15/05/2026

🏠 Struggling to pay your mortgage? You might be able to reduce your costs or lower your payments. Find out what options you have ⤵️ bit.ly/3SFzX1U

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Norfolk Citizens Advice @norfolkca.bsky.social · 15/05/2026

We’re heading to the Volunteer Extravaganza at The Forum, Norwich on 4 June, 10am–3pm. Come and chat to our volunteers, hear their stories, and find out how you can get involved with Norfolk Citizens Advice. There’s a role for you and a real chance to make a difference in your community!

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Norfolk Citizens Advice @norfolkca.bsky.social · 14/05/2026

Notice of upcoming office closures Wednesday 20th May (Staff and volunteer training) Monday 25th May (Bank Holiday) Wednesday 3rd June (Staff and volunteer training) For our regular opening times and the other ways you can get in touch with us, visit our website at: www.ncab.org.uk/visit-us

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Norfolk Citizens Advice @norfolkca.bsky.social · 14/05/2026

🤒 Off work sick? You might be able to get Statutory Sick Pay. Not sure if you’re entitled? Find out what the rules are ⤵️ bit.ly/47nl4Kf

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Norfolk Citizens Advice @norfolkca.bsky.social · 13/05/2026

🚗 Not sure whether to appeal a parking ticket? It depends on the type of ticket and who issued it. Check what applies to you before you pay ⤵️ bit.ly/4dbFCqj

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Norfolk Citizens Advice @norfolkca.bsky.social · 13/05/2026

We’re hiring an Adviser to join our team at Norfolk Citizens Advice, working in partnership with Saffron Housing Trust. 📍 Location: Long Stratton, Norwich 💷 Salary: £25,114 per year 🕒 Hours: 37 hours per week 📅 Closing date: Friday 5 June 2026 www.ncab.org.uk/work-for-us

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Norfolk Citizens Advice @norfolkca.bsky.social · 12/05/2026

Planning a summer holiday? If something goes wrong, your rights can depend on the type of holiday you booked. Check what applies to you here ⤵️ bit.ly/4dVe4FL You can also find your nearest Norfolk Citizens Advice office or contact us for support.

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Norfolk Citizens Advice @norfolkca.bsky.social · 11/05/2026

Are you applying for Universal Credit? 👉 You’ll be asked questions about your situation, any income you get and your housing costs. This will decide how much Universal Credit you should get. Our advice can help ⤵️ bit.ly/42Qff4q

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Norfolk Citizens Advice @norfolkca.bsky.social · 07/05/2026

If you’ve been scammed, you might be able to get your money back. What you need to do and whether you can get a refund depends on what happened. Our online advice can help you check what steps you can take ⤵️ bit.ly/3YVTeQ4

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Norfolk Citizens Advice @norfolkca.bsky.social · 06/05/2026

Food banks are community organisations and they can help if you can’t afford the food you need. ➡️ You’ll usually need to get a referral to a food bank before you can use it. ➡️ You can get a referral for yourself and any family members you live with Read our online advice. bit.ly/43Z8jSJ

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Norfolk Citizens Advice @norfolkca.bsky.social · 05/05/2026

From 1 May 2026 the law in England changed, bringing in more protections for people starting new tenancies. The new protections will limit the amount landlords can make you pay as rent in advance. Find out more about this on our website ⤵️ bit.ly/4w3Co0F

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Norfolk Citizens Advice @norfolkca.bsky.social · 22/04/2026

The ‘standard allowance’ of Universal Credit increased on 6 April 2026 - this is the standard amount included in everyone’s Universal Credit. How much you get depends on your age and if you live with a partner. Check how this impacts you: bit.ly/4hWlJpjor get in touch if you need more support.

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Norfolk Citizens Advice @norfolkca.bsky.social · 20/04/2026

You’ll need photo ID to vote in the upcoming local elections in England. If you don’t have an accepted form of ID, you’ll need to apply for a voter authority certificate. Apply by 5pm on 28 April. Find out more ⤵️ bit.ly/3CVMNBy

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Norfolk Citizens Advice @norfolkca.bsky.social · 20/04/2026

Mark Hitchcock from Norfolk Citizens Advice talked about debt and the Breathing Space scheme, which gives people time to pause interest and creditor action and get advice. If debt feels overwhelming, big or small, we’re here to help. youtu.be/RjDdrdt6Q30

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Debt, Breathing Space and getting support | Norfolk Citizens Advice on BBC Radio Norfolk

Last week, Mark Hitchcock, Chief Executive of Norfolk Citizens Advice, joined BBC Radio Norfolk to talk about the growing impact of debt across Norfolk. In the interview, Mark explains how the…

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Norfolk Citizens Advice @norfolkca.bsky.social · 17/04/2026

Are you facing problems with your used car?🚗 You might have a legal right to a repair, the cost of a repair, or some or all of your money back. Check your consumer rights with our online tool ⤵️ bit.ly/4toSYab

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Problem with a used car

Find out your rights if you've bought a used car and something has gone wrong. You may have a legal right to a repair, the cost of a repair, or some or all of your money back.

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Norfolk Citizens Advice @norfolkca.bsky.social · 15/04/2026

Are you finding it difficult to afford essentials like bills and food? We’re here for you. Our free online advice can help you: ➡️ Check what benefits you could get ➡️ Work out your budget with our budgeting tool ➡️ See how you could get help with energy bills bit.ly/491fpc0

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Get help with the cost of living

Check what extra help you could get if you're struggling with the cost of living.

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Norfolk Citizens Advice @norfolkca.bsky.social · 15/04/2026

Norfolk Citizens Advice would like to thank Edward Connely and Charlotte Land for their time, expertise and commitment as trustees as they step down from their roles. We’ll be recruiting new trustees from May. More details soon.

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Norfolk Citizens Advice @norfolkca.bsky.social · 10/04/2026

Our Great Yarmouth office will be open from Monday 13th April, operating a pre-booked appointment only service. To get advice or to arrange an appointment, contact our free callback service on 01493 738336. Or, for advice 24/7, head to www.citizensadvice.org.uk

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Norfolk Citizens Advice @norfolkca.bsky.social · 02/04/2026

Our offices will be closed on Friday 3 April and Monday 6 April for the Easter Bank Holiday. You can still get advice 24/7 on our website: www.citizensadvice.org.uk

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Norfolk Citizens Advice @norfolkca.bsky.social · 01/04/2026

Did you know you can register to vote anonymously if being on the electoral register could affect your safety? Anonymous voters need a free Anonymous Elector’s Document to vote in person. Deadline to register is 28 April. More info: www.electoralcommission.org.uk/sites/defaul...

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Norfolk Citizens Advice @norfolkca.bsky.social · 31/03/2026

You probably booked a package holiday if you: ➡️ Booked at least 2 different parts of your holiday with the same company at the same time Make sure you know your rights to cancel a package holiday ⤵️ bit.ly/4bExRsa

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Norfolk Citizens Advice @norfolkca.bsky.social · 31/03/2026

Life’s getting tougher for lots of people right now. If you’re worried about rising costs or finding it harder to make ends meet, you’re not alone. We can help with benefits, debt, housing, energy, work issues and more. We’re here for everyone in Norfolk. www.ncab.org.uk/get-advice

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