We can talk ad nauseum about the technical details of software incidents, but what about the human side of people's experiences when things hit the fan? The emotions we experience influences how we view incidents and what we can learn from them.
www.thevoid.community/blog/inciden...
thevoid.community
Incidents and Their Discontents
Software incidents rarely yield positive emotions. We don’t see or hear about them in public writeups, but strong emotions are a defining feature of incidents. It’s important to talk about the way inc...
