Designers talk a big game about "empathy" for users. But empathy without respect is nothing more than pity.
As Big Tech goes all-in on AI to accelerate its feature pipelines, the disrespect for users that's baked into these systems naturally scales up with it. Now it has reached the breaking point.
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Empathy and delight mean nothing when the software is disrespectful
Software is now something we do TO users, instead of something that we make FOR them.
