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Wilbert Liu

@wilbertliu.com
3.5K followers 382 following 421 posts

Building rinhelp.com to help founders and engineers fix technical support fast. Previously sold 3 startups.

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Wilbert Liu @wilbertliu.com · 04/05/2026
I'm working on a new thing: rinhelp.com It's an AI agent that helps you fix technical support issues without having to steer another agent. It's built for founders and engineers who ship fast with AI and handle customer support on a daily basis. I'd really appreciate your honest feedback.
rinhelp.com
AI Support Diagnosis for Technical Support Teams – Rinhelp
Find the root cause of technical issues without babysitting another agent. Rinhelp starts from the support thread and returns an evidence-backed diagnosis draft for internal review.
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Wilbert Liu @wilbertliu.com · 01/01/2026
Happy new year everyone! 🎇 This year I want fewer goals and better questions. Not “How do I grow faster?” But “What’s worth growing at all?” What question are you carrying into this year?
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Wilbert Liu @wilbertliu.com · 21/03/2025
AI era: The time when the senior software engineer role makes sense. Review. Review. Review.
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Wilbert Liu @wilbertliu.com · 12/03/2025
Windsurf pro tip: -/ Use 3.7 (thinking) for writing -/ Use 3.7 or 3.5 for chatting You can thank me later. Enjoy the vibe! 🕺
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Wilbert Liu @wilbertliu.com · 11/03/2025
1/ There were times in my indie journey when I just wanted to give up. – Customers churn – Fraud and abuse – Little to no conversion – You name it
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Reposted by Wilbert Liu
Thomas Sanlis @tsanlis.bsky.social · 07/03/2025
✨ I'm working on a new project: Uneed Games UG will be a launch platform similar tu Uneed, but dedicated to video games Wanna be notified when we launch? www.uneedgames.com
uneedgames.com
Uneed Games
The new launch platform for video games
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Wilbert Liu @wilbertliu.com · 05/03/2025
First time founders start with code. Second time founders start with potential customers + landing page + etc. Marketing, marketing, marketing.
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Wilbert Liu @wilbertliu.com · 03/03/2025
Despite the greatness of Next.js and Astro, has any of you built and maintained a landing page that's built with Vite and React? What are the downsides? I'm considering detangling the stack from the ever-changing JS ecosystem here.
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Wilbert Liu @wilbertliu.com · 28/02/2025
Use 3.7 for architecting and/or implementing a feature. Use 3.5 for focused tasks. Now we have a superteam of engineers. And guess what? You are now getting promoted to be the CTO.
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Wilbert Liu @wilbertliu.com · 27/02/2025
Is it just me? I tried the same prompt in Claude Sonnet 3.7 and OpenAI o3-mini-high for a simple design decision in React code. Claude Sonnet 3.7 decided to follow the design convention, but it followed the code that I've commented out. Continued... 👇
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Wilbert Liu @wilbertliu.com · 25/02/2025
Claude Sonnet 3.7 is nice... Until you get rate limited 🥹
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Wilbert Liu @wilbertliu.com · 24/02/2025
Anyone still documenting indie-making journey on blog or newsletter? I miss a good ol' writing that's free from algorithm-pleasing notions. Am I getting old? 😅
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Wilbert Liu @wilbertliu.com · 19/02/2025
These days are crazy. – Endless customer support – Tool launches – etc One thing for sure, doing SaaS is freakin’ hard! Now trying to get calm while watching the fire around me. P.S. I feel bad when I miss your important update. Send me one?
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Wilbert Liu @wilbertliu.com · 18/02/2025
We didn't make it to the top 3, but that's okay! Thank you for your support for this little tool. If you happen to make something cool with it, please don't be hesitant to tell me 😉 Cheers! 🥂
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Wilbert Liu @wilbertliu.com · 18/02/2025
Climbed to the 4th place, thanks to @poppacalypse.bsky.social 🎉🫶 Can we get to the 3rd place? 🤞
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Wilbert Liu @wilbertliu.com · 18/02/2025
Makers, I need your help 🙏 Currently Markdown to email is at the 5th place and a few votes away to climb up. My goal is to reach the top 3 (am I asking too much? 🥲). Please do your magic! 🪄
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Wilbert Liu @wilbertliu.com · 17/02/2025
It's the launch time... 🚀 Markdown to email is on Uneed right now! @tsanlis.bsky.social has made a great product, so it's a must to try the platform. Makers, friends, or whoever read this post, you know what to do, don't you? 😉 www.uneed.best/tool/markdow...
uneed.best
Discover Markdown to Email on Uneed
Convert Markdown into responsive and beautiful HTML emails.
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Reposted by Wilbert Liu
Wilbert Liu @wilbertliu.com · 13/02/2025
🚨 Introducing — Markdown to email. Write your marketing or transactional emails in Markdown and get the responsive HTML in return. Now you can stop coding your HTML emails from scratch and focus on what matters to you. And it's totally FREE! Let me know what you think.
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Wilbert Liu @wilbertliu.com · 13/02/2025
🚨 Introducing — Markdown to email. Write your marketing or transactional emails in Markdown and get the responsive HTML in return. Now you can stop coding your HTML emails from scratch and focus on what matters to you. And it's totally FREE! Let me know what you think.
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Wilbert Liu @wilbertliu.com · 13/02/2025
Announcement soon… Stay tuned! 👀
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Wilbert Liu @wilbertliu.com · 07/02/2025
Uh-oh, I did it again! 😵‍💫 Hint—Emails, in your favorite flavour. Can you guess? #buildinpublic
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Wilbert Liu @wilbertliu.com · 06/02/2025
I went crazy and restarted my mac, only to find out that ChatGPT was down 🥲 Turns out it's not our fault yo!
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Wilbert Liu @wilbertliu.com · 04/02/2025
I had an interesting conversation with a potential competitor—yes, you read it right: competitor—about whether or not he can make money by copying Lavish. Here is the most important part 👇 If you are bullish about email marketing, don't hold yourself back and start shipping!
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Wilbert Liu @wilbertliu.com · 28/01/2025
Happy Lunar New Year – Gōng xǐ fā cái 🧧🎉🐍
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Wilbert Liu @wilbertliu.com · 28/01/2025
I still don’t get the DeepSeek R1 hype – people canceling their ChatGPT or Claude subscriptions. The chat didn’t work 99% of the time for me. When it worked, I had to click “continue” a couple of times. Time to get back to work 🙂
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Wilbert Liu @wilbertliu.com · 23/01/2025
There are always things that need to be added, especially nearning the launch day. Suddenly my Trello cards are filled with improvements, improvements, and improvements. Time to destroy all those cards? 🔫
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Wilbert Liu @wilbertliu.com · 21/01/2025
I have been working on Lavish around 3 months, but I realized I haven't launched it on product discovery platforms like PH. Well, I also heard horrible stories from indies that had not been covered. Is @uneed.best the go-to indie platform for launching these days?
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Wilbert Liu @wilbertliu.com · 20/01/2025
Finally.., it’s my first post in 2025 🌞 I planned to move to a new home in 2 days. And here we are after 2 weeks 🥹 Well, I can’t complain. Almost everything is better here and I’m looking forward to shipping more things for Lavish. I hope you have a great start this year.
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Wilbert Liu @wilbertliu.com · 24/12/2024
Shipping one last feature before Christmas ⛴️ Please welcome automation to Lavish! 🎉 I'm so excited to see use cases unfold from this. Merry Christmas! ☃️ #buildinpublic
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Wilbert Liu @wilbertliu.com · 20/12/2024
There’s no better way to wrap up 2024 than this: Lavish has reached $828 ARR! 🎉 I dedicate this post to all makers who are still finding their first few customers. Is there anything you want to know behind the scenes? I might write a blog post to unpack more. #buildinpublic
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Wilbert Liu @wilbertliu.com · 13/12/2024
Let’s make the pricing simple and more accessible for small business. The pricing 👇🔥
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Wilbert Liu @wilbertliu.com · 13/12/2024
✨ Just shipped: A cleaner, simpler way to update contact details in Lavish. 🎯 Focused on: – Ease of use – Visual clarity – Flexibility with tags & fields Every detail counts. Any feedback? 👇 #buildinpublic
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Wilbert Liu @wilbertliu.com · 12/12/2024
Rails + Inertia tip ⚡ Avoid using `default_render` if you’re also using views from gems! I ran into issues with Litestream and Mission Control Jobs dashboards because Inertia hijacks every and does its magic. Instead, add `render inertia: true` for actions that need it.
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Wilbert Liu @wilbertliu.com · 12/12/2024
Shipping one of the most requested features ✨ You can now send campaigns to specific segments or tags in Lavish. Keep it personal, keep it simple. Who’s excited to try this out? 👀 #buildinpublic
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Wilbert Liu @wilbertliu.com · 11/12/2024
Just shipped a contact import summary 🎉 – See what was imported & skipped – Error reports make fixing issues a breeze – Clear CTA to keep you moving Iterating on making the experience smoother 🥤 #buildinpublic
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Wilbert Liu @wilbertliu.com · 10/12/2024
Tell me you are shipping consistenly without telling me you are shipping consistently. Yes, the next button will get there, eventually. #buildinpublic
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Wilbert Liu @wilbertliu.com · 10/12/2024
I’ve got 3 WIP.co invites to share with the #buildinpublic community! 🚀 Here’s how to get one: – Follow me (obvious, right? 😁) – Have a project link on your profile – Drop your project link in the replies ⤵️ – Shipping actively in #buildinpublic Winners will be picked randomly. Let’s go! 🎉
wip.co
WIP
We are a community of makers who help each other ship project.
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Wilbert Liu @wilbertliu.com · 09/12/2024
Late to the party, but hey, better late than never! The prompt: Based on what you know of me, draw a picture of what my life currently looks like. The result 👇 Nailed it! Can confirm this is 💯% accurate. 😅
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Wilbert Liu @wilbertliu.com · 05/12/2024
One Lavish customer said to me: “I think I will be able to do everything else on my own.” I smiled gently when reading that, as I know it’s a genuine compliment for designing simple software. Dear indies, keep your product simple and focus on your true values. #buildinpublic
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Wilbert Liu @wilbertliu.com · 05/12/2024
Every time I open another social media feed
media.tenor.com
a cat is peeking out from behind a door with the words `` just gonna close this curtain '' .
ALT: a cat is peeking out from behind a door with the words `` just gonna close this curtain '' .
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Wilbert Liu @wilbertliu.com · 01/12/2024
Am I.., a marketer now? 🤔 Thanks @mjwhansen.com for sharing. blueskyroast.com/roast/wilber...
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Wilbert Liu @wilbertliu.com · 29/11/2024
Believe me: Rails ❤️ React, Vue, or even Svelte! It's cruel to use Rails as an API and React as the front-end. Let me save your time and just follow these steps: – bundle add inertia_rails – bin/rails generate inertia:install Want to know more? There you go... inertia-rails.dev
inertia-rails.dev
Inertia Rails
Documentation for Inertia.js Rails adapter
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Wilbert Liu @wilbertliu.com · 29/11/2024
Wrapping up my marketing week with a blog post 💥 www.lavish.so/blog/how-to-... Oh, I feel so liberated by posting the blog post link here. Yes, at the first post! 😀 As usual, any kind of feedback is highly appreciated. I hope you had a great week! 🙌 #buildinpublic
lavish.so
How to spot gaps in your email campaigns (and fix them quickly)
Instead of clicks and replies, all you hear is crickets. Sounds familiar?
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Wilbert Liu @wilbertliu.com · 29/11/2024
Should Lavish add transactional emails? → Design emails with our Notion-like editor 🍃 → Send emails through API It's the pain I personally have — coding emails again and again — so I thought, why not make it easier for everyone? What do you think? #buildinpublic
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Wilbert Liu @wilbertliu.com · 28/11/2024
Makers hot take of the day 🔥 If you glorify all AI-generated code on your project, you don’t have paying customers yet. Use AI •and• your brain 🧠 Remember — AI can introduce mistakes because of their response limit.
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Wilbert Liu @wilbertliu.com · 27/11/2024
I promise → I deliver 💫 Here is the result of landing page revamp since 10 days ago, particularly for visitor to signup conversion. It works! 🙌 6.7% looks good here. I'll keep it as is for a while and let's see what I can do down the funnel. Anything you'd like to know? #buildinpublic
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Reposted by Wilbert Liu
Dmytro Krasun @dmytrokrasun.com · 25/11/2024
I am building Bluesky.Garden 🌱 If you know any interesting tools or applications targeted specifically to enrich Bluesky experience, please, let me know.
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Wilbert Liu @wilbertliu.com · 26/11/2024
Here is a bit that's hard to compress on 300 characters 👇
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Wilbert Liu @wilbertliu.com · 26/11/2024
When @tailwindcss.com enters the gym... Well played @adamwathan.com, well played! 🔥 And if you pay attention closely, this is smart. The top padding is exactly the treadmill. 16-pixel treadmill? Who is in? 😄
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Wilbert Liu @wilbertliu.com · 25/11/2024
Just talked to my therapist ❇️ And he told me to pass a message to you. If you run an indie business, have a family, or even kids, you should lift that damn weight! Everything else will fall into place. Agree or disagree?
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