Millions of phone calls from customers were "likely mishandled" over nearly a three-year period, the regulator says.

YouTube video by Russell Davies

Uncover the origins of the Silo.

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Local authorities blame the delays on a lack of funding and a shortage of bin lorries.

I'm old enough that I've seen the same debates go round and round a few times. One is the (always well-intentioned) cry - let's stop saying customers/consumers/users, let's remember they're people! Th...

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

[FREE TO READ] The UK capital is subject to more than its fair share of misinformation

They say AI will replace the web as we know it, and this time they mean it. Here follows a short list of previous times they also meant it, starting way back in 1997. Wired: March 1, 1997: “You can kiss your web browser goodbye” – Kevin Kelly and Gary Wolf, The Big Story. 1Inspired by the success of PointCast, a clever application that displayed news headlines as a screensaver, our "Push!" story argued that Web browsers were about to become obsolete. 

Design and plant gardens for endangered bees, butterflies and other pollinators using the algorithmic tool - an artwork by Alexandra Daisy Ginsberg.