iiinova — where your digital self keeps evolving

Sam Ghibaldan @samghib.bsky.social · 30/11/2025

We don’t need no education. My 10 year old’s song request this morning: ‘can we have the wall’? At least her musical education is succeeding.

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Reposted by Sam Ghibaldan

Susie Dent @susiedentwords.bsky.social · 12/07/2025

Word of the day is ‘swullocking’, from 19th-century East Anglian dialect: sultry, sweltering, and sudiferous (sweat-inducing).

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Consumer Scotland @consumerscotland.bsky.social · 24/06/2025

The transition to a future energy market powered primarily by renewable sources must deliver for all consumers, Consumer Scotland has said in a new report. Read more: bit.ly/4l3bn7S

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Consumer Scotland @consumerscotland.bsky.social · 19/06/2025

Consumer Scotland and @ofgem.gov.uk met yesterday to engage on heat network regulation and visit the MEL Energy Centre in Midlothian, which supplies low carbon district heating to Shawfair near Edinburgh. Consumer Scotland is the statutory advocacy body for heat networks in Scotland.

A photograph of Consumer Scotland and Ofgem colleagues at the MEL Energy Centre

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Consumer Scotland @consumerscotland.bsky.social · 19/06/2025

Confirmation of a phased approach to the Radio Teleswitch Service switch off has been welcomed by Consumer Scotland. Industry, government and regulator Ofgem have confirmed a gradual phase out from July. Read more: bit.ly/464PUGF

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Consumer Scotland @consumerscotland.bsky.social · 09/06/2025

Island communities need new safeguards to improve postal services, Consumer Scotland has said. First Class deliveries in Orkney, Shetland and the Western Isles are currently not protected by targets unlike all other postcode areas in Scotland. Read more: bit.ly/4l00rY8

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Consumer Scotland @consumerscotland.bsky.social · 02/06/2025

Consumer Scotland has written to energy regulator Ofgem seeking assurances that consumers affected by the RTS switch-off will be appropriately supported and protected. Read more: bit.ly/43XZ2ve

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Consumer Scotland @consumerscotland.bsky.social · 21/05/2025

Minister for Public Finance Ivan McKee and Scottish Government Deputy Director Jess Niven attended the Consumer Scotland Board meeting yesterday in Edinburgh. We discussed our work in securing better outcomes for consumers and our contribution to economic growth and public service reform.

From left to right - Consumer Scotland Chief Executive Sam Ghibaldan, Minister for Public Finance Ivan McKee MSP, Scottish Government Deputy Director Jess Niven, and Consumer Scotland Chair David Wilson

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Consumer Scotland @consumerscotland.bsky.social · 22/05/2025

Today @consumerscotland.bsky.social published the latest in our series of research reports on energy affordability. The report shows 15% of respondents are in energy debt compared to 9% last year. Read more: bit.ly/4jbUQN7

A quote from Consumer Scotland Director of Research and Analysis David Eiser which says - "Ongoing affordability challenges and growing energy debt underline the need for further action to reduce energy bills."

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Sam Ghibaldan @samghib.bsky.social · 07/05/2025

To engage consumers in the net zero transition, policymakers need to think from a consumer perspective. Consumer Scotland’s 4Cs framework - cost, convenience, clarity and confidence - can help them achieve that.

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Sam Ghibaldan @samghib.bsky.social · 07/05/2025

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Consumer Scotland @consumerscotland.bsky.social · 07/05/2025

The 4 Cs for addressing climate change: cost, convenience, clarity and confidence.

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Sam Ghibaldan @samghib.bsky.social · 21/04/2025

It’s not just Catholics mourning the pope. I’m not a believer, but welcomed the humanity and compassion the Pope brought to social and international issues. The way he exercised his office enhanced it. 'God chose this day' - World's Catholics mourn Pope's Easter death www.bbc.com/news/article...

bbc.com

Catholics around the world mourn Pope Francis

Members of the Catholic Church's global community of 1.4bn people are remember the late Pope on Easter Monday.

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Nesta @nestauk.bsky.social · 31/03/2025

🏡 We think that a coordinated approach, where neighbourhoods and streets switch to clean heat together, will help the UK move closer to net zero. We explore the ways public grants and subsidies could support collective switching - and why restructuring current systems could be key ⤵️

bit.ly

How could subsidies incentivise clean heat neighbourhoods?

Restructuring public grants and subsidies can accelerate the heat transition, driving positive change

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Sam Ghibaldan @samghib.bsky.social · 25/03/2025

Hello Sol, I’ve been expecting you

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Sam Ghibaldan @samghib.bsky.social · 15/03/2025

Bake sale for Ukraine this afternoon, the initiative of our 10 year old’s friend.

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Consumer Scotland @consumerscotland.bsky.social · 11/03/2025

Consumer Scotland is recruiting for a number of exciting and rewarding roles across our Policy and Advocacy, and Analysis teams. Find out more and apply by 30th March: bit.ly/43zOgvs

A graphic highlighting that Consumer Scotland is hiring an Analysis Manager, Energy Policy and Advocacy Managers, and Energy and Post Policy Officer roles with a deadline of 30th March 2025

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Sam Ghibaldan @samghib.bsky.social · 27/02/2025

Regulators have a vital role in enabling consumer participation in the net zero transition. At todays UKRN event I spoke about @Consumer Scotland research that suggests policymakers need to view choices through four consumer lenses: cost, convenience, clarity and confidence.

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Jan Rosenow @janrosenow.bsky.social · 27/02/2025

Contrary to some media reports heat pumps are a mature technology and have been around for more than 100 years: ✅ The first heat pump as we know it today was built by Austrian engineer Peter von Rittinger in 1856. ✅ Heat pumps were installed in peoples’ homes many decades ago. 🧵

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Sam Ghibaldan @samghib.bsky.social · 12/02/2025

Public services should be designed around the consumers they serve. @consumerscotland.bsky.social’s statutory guidance to public bodies on the new Consumer Duty will help them take consumers into account when making strategic decisions.

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Consumer Scotland @consumerscotland.bsky.social · 11/02/2025

There is still time to help shape our priorities for the coming year by providing feedback on Consumer Scotland's Draft Work Programme 2025-2026. Our consultation closes on Monday 17th February. Find out more and take part here: bit.ly/410Gedk

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Sam Ghibaldan @samghib.bsky.social · 01/02/2025

Tonight’s score of human injuries vs cat conjunctivitis eye drops successfully applied: 3 - 0.

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Consumer Scotland @consumerscotland.bsky.social · 28/01/2025

Consumer Scotland has responded to an announcement by Scottish Water that water bills in Scotland will increase by 9.9% from April. Read more: bit.ly/40UGzgL

A photograph of Consumer Scotland Head of Water Gail Walker, with the quote: "This significant increase highlights affordability issues for some consumers. We have recommended increasing discounts for low-income households and improving targeted support for those consumers who currently miss out."

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Consumer Scotland @consumerscotland.bsky.social · 21/01/2025

Consumer Scotland has published its Draft Work Programme 2025-2026 and is seeking views to help shape our priorities in the coming year. Find out more about our draft work programme and how to take part in our online survey here: bit.ly/3PL4mu4

A photograph of Consumer Scotland Chief Executive Sam Ghibaldan with the quote: "Our draft work programme sets out how we will advance the interests of consumers in the coming year. We want to hear your views to help us finalise our priorities."

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Sam Ghibaldan @samghib.bsky.social · 17/01/2025

@consumerscotland.bsky.social’s winter newsletter is out, covering energy affordability support for disabled and terminally ill people, engaging people in the Net Zero transition, the replacement of RTS electricity meters, and more. new.express.adobe.com/webpage/XMNd...

new.express.adobe.com

Consumer Scotland Winter Newsletter

A story told with Adobe Express

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Sam Ghibaldan @samghib.bsky.social · 10/01/2025

New year, new job? @consumerscotland.bsky.social is recruiting two important new roles to lead our energy team, the Head of Energy Markets and the Head of Energy Transition, seeking to ensure our energy future works for, and with, consumers. www.civilservicejobs.service.gov.uk/csr/index.cg...

civilservicejobs.service.gov.uk

Civil Service job search - Civil Service Jobs - GOV.UKGOV.UK

Search and apply for jobs in the UK Civil Service

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Scotland Trusted Trader @trustedtrader.bsky.social · 09/12/2024

After the recent stormy weather and with a lot of key trades in demand, be on your guard from doorstep and rogue traders ⚠️ www.trustedtrader.scot #TrustedTrader #ShutOutScammers

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Sam Ghibaldan @samghib.bsky.social · 05/01/2025

Easter eggs for sale on 5th January. Easter Sunday is on 20th April this year.

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Susie Dent @susiedentwords.bsky.social · 30/12/2024

Word of the day is most definitely ‘hurkle-durkling’ (19th-century Scots): to linger in bed long after it’s time to get up.

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Susie Dent @susiedentwords.bsky.social · 25/12/2024

A few potential words of the day: Joblijock: a disturber of domestic peace (small children, cantankerous uncles, etc). Yule-hole: the furthest notch in your belt that you need to resort to at Christmas. Confelicity: joy in other people’s happiness. Merry Christmas.

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Consumer Scotland @consumerscotland.bsky.social · 13/12/2024

Consumer Scotland has responded to an announcement by regulator Ofcom that it has fined Royal Mail £10.5m for failing to meet its delivery targets for first and second class mail. Read more: bit.ly/3BAiKlq

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Sam Ghibaldan @samghib.bsky.social · 09/12/2024

#WolfHall is one of those rare stories where the TV series is far better than the books. I don’t like Hilary Mantel’s style of writing, but the acting (esp. Mark Rylance) and filming of the #BBC series is utterly outstanding.

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Sam Ghibaldan @samghib.bsky.social · 01/12/2024

Terminally ill people can face high energy costs when they are least able to mange them. @consumerscotland.bsky.social’s new report recommends the Scottish Government targets extra support through the Special Rules for Terminal Illness, which allow for quicker access to benefits.

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Sam Ghibaldan @samghib.bsky.social · 01/12/2024

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Sam Ghibaldan @samghib.bsky.social · 29/11/2024

Is the ticketmaster system for selecting Lana Del Rey tickets in Glasgow broken or am I just technically useless? I suppose both could be true….

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Consumer Scotland @consumerscotland.bsky.social · 28/11/2024

Consumer Scotland and National Energy System Operator have agreed a new strategic partnership to support energy consumers in Scotland. NESO chief executive Fintan Slye and our Chair David Wilson signed a Memorandum of Understanding in Glasgow this week. Read more: bit.ly/3Zswgkv

NESO chief executive Fintan Slye and Consumer Scotland Chair David Wilson

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Sam Ghibaldan @samghib.bsky.social · 27/11/2024

Public bodies operating in Scotland go.bsky.app/P6vyKyy

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Sam Ghibaldan @samghib.bsky.social · 27/11/2024

Consumer policy, advice and protection starter pack go.bsky.app/6hjXkRB

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Consumer Scotland @consumerscotland.bsky.social · 22/11/2024

Consumers are facing a challenging winter after the announcement by energy regulator @ofgem.bsky.social of a rise in the energy price cap, Consumer Scotland has said. The annual energy bill for a typical household will rise to £1,738 in January. Read more: bit.ly/3Ol63Oo

Quote by Kate Morrison, Consumer Scotland Head of Energy:

"There is a need for governments to design and deliver better targeted energy affordability support for consumers, particularly given current levels of debt and ongoing pressure on household budgets."

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Severin Carrell @severincarrell.bsky.social · 18/11/2024

One from the archive, from another place

A flowchart meme stating that if it’s November, it’s not Christmas

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Sam Ghibaldan @samghib.bsky.social · 17/11/2024

The rather wonderful Neil Mackinnon was great company, astute and impossible to stay cross with. Very sadly he died a few weeks ago. There were drinks in his memory last Thursday. Here’s his obituary by @becmcq.bsky.social www.heraldscotland.com/business_hq/...

heraldscotland.com

Media advisor who became influential figure in post-devolution Scottish politics

Neil Mackinnon, who has died aged 54, was a former press officer for the Scottish Liberal Democrats and head of external affairs for the Edinburgh…

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Sam Ghibaldan @samghib.bsky.social · 17/11/2024

Clarity, cost and convenience. Thinking like a consumer is key for policymakers focused on making the transition to Net Zero happen. See my blog drawing on Consumer Scotland's research into people making sustainable choices. consumer.scot/blog-posts/t...

consumer.scot

The net zero consumer conundrum

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