iiinova — where your digital self keeps evolving

💡 Have an #AgenticAI use case you'd like to explore? Join the next Ofgem AI Reg Lab on 25 November. We're seeking real and hypothetical AI uses to discuss with Ofgem and independent experts. 📅 Submit by 21 October: ow.ly/6Gtx50ZSXVQ

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Ofgem @ofgem.gov.uk · 15h

🔋 kW vs kWh 🔋 What's the difference? Watch our explainer video to find out.

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Ofgem @ofgem.gov.uk · 29/09/2026

Energy Innovation Summit 2026 returns to Glasgow on 4-5 Nov. Join innovators, policymakers and industry leaders to explore the future of energy networks and innovation. Sign up here: ow.ly/tUHt50ZSCX1 #OfgemSIF

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Ofgem @ofgem.gov.uk · 29/09/2026

Struggling with your energy bill? Act early to get help sooner. Take these 3 steps to take back control 👇

IMAGE: Two pound coins

TEXT: Check your bill:
Make sure it's correct
Based on a recent meter reading
And there are no unexpected charges

If something looks wrong, tell your supplier.

IMAGE: A phone with a notification

TEXT: Contact your supplier:
Don't wait until your debt gets worse.
You don't need a big debt to get help and can get support if you're struggling

Image: A life ring

TEXT: Get support:
Your supplier may refer you for support or offer a payment plan that works for you.

IMAGE: A paper checklist

TEXT: Extra help is available
You're not on your own. Get free, independent advice from:
Citizens advice
StepChange

They can help you find the right support

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Ofgem @ofgem.gov.uk · 29/09/2026

Do you have credit on your energy account? It's good to learn how account balances work, why it might be a good idea to build up credit and how to get a refund if you think your current or previous supplier owes you money. You can find out more here: ow.ly/t6mL50ZQVjO

IMAGE: A woman reviewing an energy bill

TEXT: Are you owed credit on your energy bill?

Helping you be #EnergyAware

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Ofgem @ofgem.gov.uk · 28/09/2026

🚨 Tampering with your meter is illegal and could be dangerous. Discover the signs of meter tampering here: ow.ly/2LUe50ZQViF

IMAGE: One man tampering with an electricity meter with another man watching on thoughtfully

TEXT: Do not tamper with your meter

Helping you be #EnergyAware

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Ofgem @ofgem.gov.uk · 25/09/2026

Customers connecting to the electricity network should get a service they can rely on. We're proposing tougher expectations for network companies, clearer customer milestones and better access to network data. 🔗 Learn more: ow.ly/CsIW50ZRm1f #CleanPower2030

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Ofgem @ofgem.gov.uk · 25/09/2026

🏠 Moving home can be stressful, but don’t forget about your energy supplier! Give notice and provide meter readings and a forwarding address to ensure a smooth transition. Tap our link in bio for more.

IMAGE: A set of keys

TEXT: Moving home? Checklist:
Give your electricity and gas supplier at least 48 hours' notice that you're moving
Read meters on moving day
Give your supplier your email address for the final bill

Helping you be #EnergyAware

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Ofgem @ofgem.gov.uk · 24/09/2026

Do you know your rights if you’re struggling to pay for your energy? Check out our guide below and get help 👇

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Ofgem @ofgem.gov.uk · 24/09/2026

Scammers are posing as Ofgem to steal your info. ✅ Ofgem won’t sell you energy ✅ Won’t ask for bank details ✅ Won’t show up at your door Got a dodgy message? Stop. Check. Protect. 📞 0300 123 2040 📧 report@phishing.gov.uk 🔗 Tap our link in bio for more.

Illustration warning to protect yourself from energy scams with a person showing an Ofgem ID badge and another person thinking with a question mark.

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Ofgem @ofgem.gov.uk · 23/09/2026

The Priority Services Register is a free service designed to provide additional support to people that might need it 🤝 By joining, you can receive tailored assistance from your energy supplier to meet your specific needs. Learn more: ow.ly/T5X050ZGrGs

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Ofgem @ofgem.gov.uk · 22/09/2026

Who’s responsible for your energy? If someone else manages your energy, like a landlord or site owner, you still have rights. Find out how to tell who manages your energy, your rights, and ways to get help if you’re struggling to pay 👇

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Ofgem @ofgem.gov.uk · 22/09/2026

Let’s help each other to be #EnergyAware – do you have friends, family or neighbours who might need: 🟠 Extra support in a power cut 🟠 Help to avoid energy scams 🟠 Energy saving home improvements to keep them safe and warm Think about how you can offer support.

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Ofgem @ofgem.gov.uk · 21/09/2026

Have you fallen behind on paying your energy bills? 🟠 Free debt advice here ow.ly/ARie50ZGrAJ 🟠 Check your eligibility for extra support here ow.ly/lV7g50ZGrAI 🟠 Find out about grants available to pay off debts here ow.ly/4cyo50ZGrAE

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Ofgem @ofgem.gov.uk · 18/09/2026

If your energy supplier has stopped operating, don't worry. ✅ You'll be transferred to a new supplier ✅ You'll see no disruption ✅ Your credit is protected Tap our link in bio for more.

TEXT: How you're protected when energy firms collapse

PIC: Man sat on a chair with a cat on his lap on the phone to an advisor

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Ofgem @ofgem.gov.uk · 17/09/2026

🏠 Moving home can be stressful, but don’t forget about your energy supplier! Give notice and provide meter readings and a forwarding address to ensure a smooth transition.

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Ofgem @ofgem.gov.uk · 17/09/2026

Did you know, you might be eligible for help from the government's Household Support Fund? You can apply through your local council for financial support with essentials including utility bills Visit your council’s page to find out more ⬇ ow.ly/2VHi50ZGrx4

TEXT: Help for families

Helping you be #EnergyAware

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Ofgem @ofgem.gov.uk · 16/09/2026

Heat network operators and suppliers must register with Ofgem by 26 January 2027. Our registration service is open now. Get started ➡️ ow.ly/meLP50ZOe44 #HeatNetworks

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Ofgem @ofgem.gov.uk · 16/09/2026

Is your business a microbusiness? If so, you may be eligible for microbusiness support. Tap our link in bio for more.

PIC: Illustration of a person in an apron holding a coffee cup, standing at the entrance of a coffee house with menu boards inside. TEXT: Does your business have fewer than 10 employees and turns over less than £2 million?

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Ofgem @ofgem.gov.uk · 15/09/2026

If your energy bill feels confusing, you’re not alone. Here’s a simple guide to what it all means, so you can feel more in control and avoid bill surprises💡

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Ofgem @ofgem.gov.uk · 15/09/2026

If you rent and are responsible for paying your energy bills, your landlord or letting agent cannot unreasonably prevent you from switching suppliers. 👉 Learn more: ow.ly/fllt50ZGru4 #EnergyBill

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Ofgem @ofgem.gov.uk · 14/09/2026

Checking your bill is an important part of being informed, in control and #EnergyAware. Take a look and check your details are correct. If you think you’ve been charged incorrectly, contact your supplier. You can find more information here ⬇️ ow.ly/h9uW50ZGrrQ

TEXT: Understanding your energy bill.

Helping you be #EnergyAware

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Ofgem @ofgem.gov.uk · 11/09/2026

So much of staying on top of your energy bills comes down to keeping in touch with your supplier. Keeping your details up to date and reaching out early can unlock support, flexible payments, and better deals. Staying connected can save you money.

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Ofgem @ofgem.gov.uk · 10/09/2026

There are many different schemes in place to help you pay your energy bills, as well as benefits, grants and help offered by the government and energy suppliers. To see if you qualify for support, click here ⬇️ ow.ly/62pm50ZGrkX

An elderly woman consulting a professional at a desk.

TEXT: Help paying your bill

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Ofgem @ofgem.gov.uk · 09/09/2026

If you’re in debt your supplier has to support you to get on top of your payments. You can find info on the protections in place for customers who owe money here: ow.ly/fPE150ZGrkx

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Ofgem @ofgem.gov.uk · 08/09/2026

❓ Have you been sent a back bill by your energy supplier? 💷 Back bills are sent to you by your gas or electricity company when you've not been accurately charged 📖There are rules in place to protect you so find out more in our guide ⬇️ ow.ly/EnUi50ZIikx #EnergyAware

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Ofgem @ofgem.gov.uk · 07/09/2026

We've announced new Strategic Innovation Fund (SIF) discovery projects, supporting innovative solutions to the biggest challenges facing Great Britain's energy system. Learn more: ow.ly/oRkl50ZKoGp

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Ofgem @ofgem.gov.uk · 07/09/2026

Your energy supplier should be your first point of contact if you have a problem with their service – they must have an adequate complaints process. For advice on how to contact them and get the support you need, look here: ow.ly/nk4x50ZGrj3

HEADLINE: Complaining to your energy company

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Ofgem @ofgem.gov.uk · 04/09/2026

🏠 Here are 10 energy saving tips that you can do around your house to reduce your energy usage and in turn reduce your energy bills. Tap our link in bio for more.

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Ofgem @ofgem.gov.uk · 03/09/2026

Three top tips for reducing your lighting bill: ↔️ Swap out your incandescent filament bulbs with modern LEDs, CFL or halogens 🌆 Turn off the lights when no one’s in the room 💡 Motion sensors are a great way to ensure you are only using lights when you need them

HEADLINE: 3 top tips for reducing your lighting bill

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Ofgem @ofgem.gov.uk · 02/09/2026

Ofgem has published NESO's 2025/26 End of Year Annual Assessment. The report assesses NESO's performance between April 2025 and March 2026 against its business plan objectives and value for money requirements. More: ow.ly/VZYg50ZIfRA

Ofgem publishes NESO's 2025/26 End of Year Annual Assessment

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Ofgem @ofgem.gov.uk · 02/09/2026

🔋 kW vs kWh 🔋 What's the difference? Watch our explainer video to find out.

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Ofgem @ofgem.gov.uk · 01/09/2026

HEADLINE: Are you owed credit on your energy bill?

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Ofgem @ofgem.gov.uk · 31/08/2026

🚨 Tampering with your meter is illegal and could be dangerous. Discover the signs of meter tampering here: ow.ly/zG5w50ZzS5a

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Ofgem @ofgem.gov.uk · 29/08/2026

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Ofgem @ofgem.gov.uk · 28/08/2026

Checklist for moving home includes notifying electricity and gas suppliers 48 hours in advance, reading meters on moving day, and providing an email for the final bill.

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Ofgem @ofgem.gov.uk · 27/08/2026

Do you know how much you're spending when you cook dinner or put a wash on? We've broken down the average usage costs of popular appliances based on the 1 October 2026 price cap level.

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Ofgem @ofgem.gov.uk · 27/08/2026

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Ofgem @ofgem.gov.uk · 26/08/2026

For every £1 you spend on your energy bill this is where your money goes if you are on a standard variable tariff ⬇️ 🧵 Figures are approximate due to rounding 

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Ofgem @ofgem.gov.uk · 26/08/2026

From 1 October 2026, the average price cap unit rates and standing charges for energy are changing.  These are caps on unit rates plus the standing charge (not a cap on your total bill).   More: ow.ly/meYJ50ZFtnc

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Ofgem @ofgem.gov.uk · 26/08/2026

The quarterly energy price cap will rise by 4% from 1 October 2026.   This will be an increase of around  £5  per month for the average household.  This is a cap on energy unit price plus standing charge, not a cap on total bills.   More ⬇️   ow.ly/G5AM50ZFtfO

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Ofgem @ofgem.gov.uk · 25/08/2026

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Ofgem @ofgem.gov.uk · 24/08/2026

Have you fallen behind on paying your energy bills? 🟠 Free debt advice here ow.ly/e6g350ZzRNn 🟠 Check your eligibility for extra support here ow.ly/CAcT50ZzRNs 🟠 Find out about grants available to pay off debts here ow.ly/SHTh50ZzRNo

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Ofgem @ofgem.gov.uk · 21/08/2026

If your energy supplier has stopped operating, don't worry. ✅ You'll be transferred to a new supplier ✅ You'll see no disruption ✅ Your credit is protected Tap our link in bio for more.

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Ofgem @ofgem.gov.uk · 20/08/2026

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Ofgem @ofgem.gov.uk · 19/08/2026

Is your business a microbusiness? If so, you may be eligible for microbusiness support. Tap our link in bio for more.

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Ofgem @ofgem.gov.uk · 18/08/2026

If you rent and are responsible for paying your energy bills, your landlord or letting agent cannot unreasonably prevent you from switching suppliers. 👉 Learn more: ow.ly/4rE650ZjZnk #EnergyBill

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Ofgem @ofgem.gov.uk · 17/08/2026

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Ofgem @ofgem.gov.uk · 14/08/2026

🆕 We've published the latest Ofgem AI Reg Lab findings. Read more: ow.ly/913B50ZzMC7 Apply: ow.ly/Qkwj50ZzMC8 #AI #EnergySector #ResponsibleAI

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Reposted by Ofgem

Ofgem @ofgem.gov.uk · 29/07/2026

We invite you to join us to hear more about our consultation on the administration of the Bill Discount Scheme, ahead of the scheme launch in early 2027. We'll share a short presentation outlining the consultation, followed by an opportunity for Q&A. Sign up: ow.ly/cm5050ZujBv

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