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Richard Santos Lalleman

@rlalleman.bsky.social
243 followers 142 following 259 posts

Spearheading Learning, Innovation, and Quality at Innovisor, the global leader in change analytics and (in)formal organizational networks | Ex-EY with a passion for evidence-based change (and 🚽) | Proud dad of 3

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Reposted by Richard Santos Lalleman
Jeppe Hansgaard @jeppehansgaard.bsky.social · 29/09/2026
Just kicked off the year for Cardiff Business School with a talk about the tremendous and ignored power of Organizational Networks. It was online from France & here is the quick summary I recorded right after on my way to the airport. Do you need a mindblowing Keynote?
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Richard Santos Lalleman @rlalleman.bsky.social · 25/09/2026
"You don't know what you don't know." This visual shows the 81% front-line consultants, with some project teams tightly connected internally, but almost completely disconnected from the rest. Yet, they felt confident in knowing their colleagues' expertise 😑 lnkd.in/p/epmfZhZD
lnkd.in
#clientengagement #knowledgemanagement #innovation | Richard Santos Lalleman
"You don't know what you don't know." That's what popped into my mind when I saw this data. 81% of this company's workforce are the front-line consultants delivering directly to clients. Within that...
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Richard Santos Lalleman @rlalleman.bsky.social · 24/09/2026
5 days can change what you know about your leadership team. • Where leaders align and don’t • What drives trust & collaboration • Where action can have the biggest impact Get our Leadership Solution now. Activate when you need it. www.innovisor.com/leadership-n...
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Reposted by Richard Santos Lalleman
Jeppe Hansgaard @jeppehansgaard.bsky.social · 24/09/2026
Most leadership teams would ignore these signs. They just continue as-is. What they should do is track their team! Not as individuals, but as a team. 💡Patterns emerge, you otherwise can’t see 💡Lack of progress becomes visible 💡Friction becomes actionable You can’t fix, what you can’t see.
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Richard Santos Lalleman @rlalleman.bsky.social · 23/09/2026
Thanks @nachristakis.bsky.social for visiting Copenhagen and sharing your large body of work on what a good society is, and the social suite of 8 universal traits. I‘be translated these traits into the fundamental of good orgs and included the intro on how you were introduced 🫣🤣 lnkd.in/p/eRP3GRtU
lnkd.in
Yesterday, I attended another keynote. This time it was Nicholas Christakis. I have followed him for decades after his monumental work on network science. So, for me, he is a rock star 🎸 and, as it… ...
Yesterday, I attended another keynote. This time it was Nicholas Christakis. I have followed him for decades after his monumental work on network science. So, for me, he is a rock star 🎸 and, as it t...
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Richard Santos Lalleman @rlalleman.bsky.social · 18/09/2026
I haven’t seen evidence showing that Danish/Scandinavian companies are more flat than in other countries. The opposite is what I see. They are hierarchical. Like in this Danish organization ⬇️ lnkd.in/p/eqVtjXRf
lnkd.in
#collectiveleadership #complexityleadership #scandanavia #informalnetworks | Richard Santos Lalleman
Yesterday, I attended a keynote on collective leadership presented by Mary Uhl-Bien, focused on the co-creation dynamics between leadership and followership. Is this dynamic passive (being managed),...
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Richard Santos Lalleman @rlalleman.bsky.social · 11/09/2026
One region. Nine country-specific markets. Only one regional headquarters. Can you spot it? Tip: Look for the market that everyone else is drawn to. The one every other country sends an unusually large share of its attention toward.
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Richard Santos Lalleman @rlalleman.bsky.social · 26/08/2026
Did you know that leaders are unaware of at least 50% of the people driving collaboration, knowledge sharing, and influence within the communities & systems they lead? #communities #systemthinking #networks #ecosystems #changemovement #transformation
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Richard Santos Lalleman @rlalleman.bsky.social · 25/08/2026
READY → GET SET → GO 🚀 Now or in 2027! 👉 Send me a DM if you want to make sure you'll be all set to succeed on the next organizational initiative like the next M&A, Executive Onboarding, AI transformation, or performance improvement
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Richard Santos Lalleman @rlalleman.bsky.social · 21/08/2026
Does your engagement survey measure the cause or the symptom? I am sure you know the answer, and that's also why more organizations are turning to network-based engagement surveys. Engagement isn’t a feeling. It’s a network effect.
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Richard Santos Lalleman @rlalleman.bsky.social · 19/08/2026
I just chatted with someone leading a global peace organization. We talked about: - Peace is the foundation - Collaboration is the process - Partnerships are the lasting structure So, when you're involved in peace, make sure your partnership networks enable you to solve problems collaboratively
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Richard Santos Lalleman @rlalleman.bsky.social · 17/08/2026
The biggest risk to successful change is not the lack of insights. It's what happens after the insight has been delivered. Why? Because it is no longer about understanding. It is about doing. Insights do not create change. People acting on insight do. www.innovisor.com/2026/08/11/m...
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Richard Santos Lalleman @rlalleman.bsky.social · 10/08/2026
This is interesting and worth following! Emily Finn studies why people interpret the same thing in different ways. “It a double-edged sword … cognitive variation is what allows us to be so creative and innovative. But this divergence can divide us, too”
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Richard Santos Lalleman @rlalleman.bsky.social · 05/08/2026
Interesting read in The Economist interviewing the CEO of one of our long-term client. He talks about how he wants to turn his company into a different kind of drugmaker: “one focused on keeping people heathy rather than simply treating the disease”. Real transformation starts with a systemic POV
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Reposted by Richard Santos Lalleman
Jeppe Hansgaard @jeppehansgaard.bsky.social · 01/07/2026
Enjoy getting messages in my inbox about my books being sold in print on Amazon. Actually though eBooks was more popular now? www.innovisor.com/book/
innovisor.com
Another Change Fiasco! Now What? - Innovisor
The ‘Six Change Blockers’ or the Innovisor #SixChangeBlockers tell you what you must combat to not be part of the statistic.
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Richard Santos Lalleman @rlalleman.bsky.social · 26/05/2026
Everyone uses it. Almost nobody trusts it. That's 1 of the many findings shared with a company that joined as a sponsor and received insights on how AI impacts their culture and connectivity. 91% of people used AI at work. Yet, 72% didn't trust the outputs 😦 www.innovisor.com/ai-research-...
innovisor.com
How To Transform Successfully With AI? - Research Project
Most AI initiatives frustrate. We show you what leading in an AI-age ​successfully looks like and how you get there.​
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Richard Santos Lalleman @rlalleman.bsky.social · 20/05/2026
Yesterday, someone questioned whether it made sense to understand the informal networks within a 20-person leadership team. What do you think I told the person when looking at this leadership team ⬇️ #ONA #OrganizationalNetworkAnalysis #leadership
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Reposted by Richard Santos Lalleman
Innovisor @innovisor.bsky.social · 19/05/2026
📢 To everyone dealing with AI Transformation! If you follow us, you know why this matters. AI is not just a tool rollout. It’s changing who people trust and go to, and how influence spreads. That’s why we look at how to successfully transform with AI. Join us: www.innovisor.com/ai-research-...
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Reposted by Richard Santos Lalleman
Jeppe Hansgaard @jeppehansgaard.bsky.social · 06/05/2026
www.linkedin.com/pulse/why-ho...
linkedin.com
Why (and how) network analysis has become a strategic necessity?
Tomorrow, Thursday, May 7, at 9 AM (EDT) / 3 PM (CET), the club members come together to kickstart the conversation on the May topic: why (and how) network analysis has become a strategic necessity? Y...
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Richard Santos Lalleman @rlalleman.bsky.social · 05/05/2026
This is HQ supporting 3 regions of similar size. However, cross-regional connectivity is limited. HQ is also the only location with a strategic planning team 🔶. The question is: how strategic can planning really be when visibility into what is happening across regions (and in HQ) is so limited?
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Richard Santos Lalleman @rlalleman.bsky.social · 05/05/2026
What’s your "change fitness program"? Just because you can’t expect to run a marathon if you only train on race day. You need to build consistent routines, the right mix of exercises, and to know which muscles to activate at the right time. www.linkedin.com/feed/update/...
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Richard Santos Lalleman @rlalleman.bsky.social · 04/05/2026
Snippet from the economist on may 2: “Many in South Korea fear being made to retire too early: bus drivers in Seoul went on strike earlier this year demanding that the retirement age be raised.“
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Richard Santos Lalleman @rlalleman.bsky.social · 01/05/2026
We kick off with a members-only conversation on Thursday, May 7, at 3 PM (CET), and this is the topic 👇 If you can’t join live, the recording & summary will be available, and the conversation will continue in WhatsApp. Join for €9/month: jeppehansgaard.gumroad.com/l/Organizati...
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Richard Santos Lalleman @rlalleman.bsky.social · 30/04/2026
Conclusion of the latest case: "Connectivity is Mapped. Now What?" Check out the full story here: www.innovisor.com/2026/04/30/c... #informalnetworks #ONA #SNA
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Richard Santos Lalleman @rlalleman.bsky.social · 10/04/2026
Are you an expert in understanding networks and translating network insights into clear actions for improvement? Then I've a question: 👂How do you support organizations in identifying & stress-testing today's high betweenness centrality hubs within their networks? www.linkedin.com/posts/richar...
linkedin.com
#networkanalysis #ona #connectivity #networks | Richard Santos Lalleman
Are you an expert in understanding networks and translating network insights into clear actions for improvement, like Valdis Krebs and I? Then I have a question: 👂How do you currently support organi...
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Reposted by Richard Santos Lalleman
Innovisor @innovisor.bsky.social · 09/04/2026
Rolling out AI often looks like a tech project because of the new tools and processes. But culture has nothing to do with technology and doesn’t change through tools. ❓So, what happens to culture if AI changes how much people rely on each other? We’re digging into that right now. Contact us 💬
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Richard Santos Lalleman @rlalleman.bsky.social · 08/04/2026
From the journal “New Philosopher”: ‘The wise response is ratelt obvious in advance… wisdom therefore involves staying responsive rather than certain’
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Richard Santos Lalleman @rlalleman.bsky.social · 07/04/2026
Curious? Join now: www.innovisor.com/organization...
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Richard Santos Lalleman @rlalleman.bsky.social · 01/04/2026
You must design your organization with intention, because it shapes everything that follows: www.linkedin.com/posts/richar... #sales #BD #OrganizationalNetworkAnalysis #ONA #pharma #lifescience
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Richard Santos Lalleman @rlalleman.bsky.social · 31/03/2026
Remember your 1st months at work? Being ignored by some & included by others? Those 1st months build your informal networks much more than most realize. You might move departments, location or take on new responsibilities. But your initial connections stick. Intentionally speeding up is your ROI
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Richard Santos Lalleman @rlalleman.bsky.social · 25/03/2026
Most organizations still treat knowledge loss as a documentation problem. It's not. It's a network problem. Because when someone leaves, what you actually lose is someone in a network of relationships, judgments, and shared understanding. No wiki, no AI bot, no offboarding checklist captures that.
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Richard Santos Lalleman @rlalleman.bsky.social · 24/03/2026
Reading the latest edition of the New Philosopher (February 2026) which is all about wisdom. This is a snippet of the article “Groupthink
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Richard Santos Lalleman @rlalleman.bsky.social · 24/03/2026
Reading the latest edition of the New Philosopher (February 2026) which is all about wisdom. This is a snippet of the article “The Myth of Experience”
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Richard Santos Lalleman @rlalleman.bsky.social · 16/03/2026
Nine leaders with titles influence 70% of their organization. Nine employees without titles influence 93%. The difference? Your formal leaders mostly influence each other. Your informal influencers connect the groups that don't overlap. #ThreePercentRule
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Richard Santos Lalleman @rlalleman.bsky.social · 12/03/2026
In: Why Mergers Fail and How to Spot Trouble Early (2016, March) MIT Sloan Management Review Almost half of all M&As fail, even though they try to make it work for 10 years 😱 sloanreview.mit.edu/article/why-...
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Richard Santos Lalleman @rlalleman.bsky.social · 12/03/2026
Knowledge-sharing doesn't fail because people won't help. It fails because they don't know when they're supposed to. When you get asked less, you also don't know what you know. And if you don't know what you know, you don't know when to share Build inclusive workplaces! #knowledgemanagement #KM
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Richard Santos Lalleman @rlalleman.bsky.social · 10/03/2026
This week, our WhatsApp group filled up with messages that made me smile. Practitioners from all over the world. They all shared what the Organizational Network Club means to them. Warm welcomes. Sharp insights. Real connections. Join for only €9/month: www.innovisor.com/organization...
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Reposted by Richard Santos Lalleman
Hetan Shah @hetanshah.bsky.social · 11/01/2026
Very helpful table from @andymasley.bsky.social comparing water use of different digital activities helping contextualise the popular concern about the water impact of using ChatGPT andymasley.substack.com/p/individual...
• 10 mL - Sending an email
• 10 mL - Posting a photo on social media
• 20 mL - One online bank transaction
• 30 mL - Asking ChatGPT a question
• 40 mL - Downloading a phone app
• 170 mL - E-commerce purchase (browsing and checkout)
• 250 mL - 1 hour listening to streaming music
• 260 mL - 1 hour using GPS navigation
• 430 mL - 1 hour browsing social media
• 860 mL - Uploading a 1GB file to cloud storage
• 1720 mL - 1 hour Zoom call
• 2580 mL - 10 minute 4K video
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Richard Santos Lalleman @rlalleman.bsky.social · 09/03/2026
Just had one of those why-does-corporate-security-work-this-way? moments. Scheduled a meeting 2 weeks ago, shared Teams link, only for the attendee (who was in the room) to get auto-muted by their IT. He asks: Can we do Zoom instead? Nope. Now we’re rescheduling for when he's WFH. Efficiency!"
media.tenor.com
a young man wearing glasses and a blue shirt that says very very secure
ALT: a young man wearing glasses and a blue shirt that says very very secure
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Richard Santos Lalleman @rlalleman.bsky.social · 07/03/2026
A social media update from 1571 by @Reinhard Lutz about a witch trial and burning in Sélestat
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Richard Santos Lalleman @rlalleman.bsky.social · 06/03/2026
Yes! Again! Real influence doesn’t come from hierarchy. This study doesn’t talk about the #ThreePercentRule … but it is all over it 🤔 They confirm it with MRI scans. We confirm it with meteor analytics. #informalinfluence beats #formalinfluence www.linkedin.com/posts/richar...
linkedin.com
#threepercentrule #informalinfluence #formalinfluence | Richard Santos Lalleman
Yes! Again! Real influence doesn’t come from hierarchy or the many stars on your shoulder. This study doesn’t talk about the #ThreePercentRule … but it is all over it 🤔 They confirm it with MRI scans...
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Richard Santos Lalleman @rlalleman.bsky.social · 05/03/2026
You are not yet too late to join our Organizational Club conversation about changing change at 3PM CET. Join to find out why this strangely looking image of a soccer field is part of the convo. Sign up and get your meeting link in your inbox right away: jeppehansgaard.gumroad.com/l/Organizati....
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Richard Santos Lalleman @rlalleman.bsky.social · 04/03/2026
“Talk about a polycrisis linkage: Netanyahu persuades Trump to attack Iran, which responds by attacking Qatar, which responds by shutting down LNG, which spikes fertilizer prices in India which upsets the Indian fiscal consolidation effort!” From Adam Tooze open.substack.com/pub/adamtooz...
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Reposted by Richard Santos Lalleman
Sarah O'Connor @sarahoconnorft.ft.com · 14/11/2025
Is AI making job recruitment less meritocratic? We're getting some v interesting research studies on this question now, and the news is... not good. @jburnmurdoch.ft.com & I dive in, in the latest edition of our newsletter The AI Shift www.ft.com/content/e5b7...
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Richard Santos Lalleman @rlalleman.bsky.social · 30/01/2026
The Organizational Network Club is kicking off a new monthly topic in February. And it’s a big one: AI in Human Networks. The club brings together practitioners, org designers, and transformation leaders to explore one core question: How do we actually get value from AI in collaboration networks?
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Richard Santos Lalleman @rlalleman.bsky.social · 19/01/2026
People ask me: “Which of the six change blockers matters most?” Tempting question, but the answer is none on its own. They’re systemic conditions that reinforce each other. Transformation isn’t a checklist. It’s a system. That's the difference between managing #change and enabling #transformation.
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Reposted by Richard Santos Lalleman
Jeppe Hansgaard @jeppehansgaard.bsky.social · 09/01/2026
The Innovisor club for learning & growing together kicket off yesterday with a few 2026 pointers. Will you join us next time? jeppehansgaard.gumroad.com/l/Organizati...
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Richard Santos Lalleman @rlalleman.bsky.social · 15/12/2025
What if L&D started by mapping how people actually connect around core competencies, and who people already trust as experts? Often, the problem isn’t missing content. The knowledge exists. Access doesn’t. That's why you need to design for connection first, not the creation of content. #networks
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Richard Santos Lalleman @rlalleman.bsky.social · 11/12/2025
Field vs. Office! HQ vs. non-HQ! A simple divide in almost every workforce. One that creates fragmentation, disconnectivity, and drags performance down if you are not serious about building meaningful connectivity. And in this example, you can see both divisions
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Richard Santos Lalleman @rlalleman.bsky.social · 09/12/2025
This month’s Organizational Network Club topic focuses on improving connectivity between office and field workers. It’s clearly a subject close to many members, as lively discussions are already underway among our OD and change community. Join & learn more during the live chat on December 18.
https://www.innovisor.com/organizational-network-club/
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