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Margaret Kelly

@mrosekelly.bsky.social
72 followers 393 following 2 posts

All things access to justice and ombuds related. For work @nipsocomms.bsky.social Repost interest not endorsement.

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Reposted by Margaret Kelly
Bridge Books Dromore @bridgebooksdromore.bsky.social · 24/03/2025
The Dromore Book Festival spotlights continue! Next up: Brian McGilloway in conversation with Stuart Neville. Two of my favourite authors, so i can’t wait for this one! Brian's new book, The One You Least Suspect, will be available on the night! Pls share! www.ticketsource.co.uk/whats-on/co-...
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Reposted by Margaret Kelly
Northern Ireland Public Services Ombudsman @nipsocomms.bsky.social · 20/03/2025
Project lead Prof. Chris Gill (Univ of Glasgow) explaining the aim is to enhance access to justice for asylum seekers and refugees, helping to ensure they are able to access rights and entitlements. It is also about the role of Ombuds organisations and how they can extend their impact in society.
Photo of Chris Gill
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Reposted by Margaret Kelly
Northern Ireland Public Services Ombudsman @nipsocomms.bsky.social · 20/03/2025
Thank you to Nashieli Remirez Hernandez, President of @the_ioi and the Human Rights Commission of Mexico City for being the keynote speaker at our conference today, and for providing a fascinating view of the Mexican experience of migration.
Nashieli Hernandez
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Reposted by Margaret Kelly
Northern Ireland Public Services Ombudsman @nipsocomms.bsky.social · 20/03/2025
Rebecca Hilsenrath @phsombudsman.bsky.social England and Ger Deering @OfficeOmbudsman Ireland with their reflections on access to justice for asylum seekers. #seekingsafety
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Reposted by Margaret Kelly
Northern Ireland Public Services Ombudsman @nipsocomms.bsky.social · 19/03/2025
Our latest Case Digest looks at some of the investigations we've carried out in relation to women’s health. The cases highlight some of the key issues, and illustrate how learning from complaints can help to improve public services. Read the Digest at: nipso.org.uk/resources/ot...
Front cover of Digest
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Reposted by Margaret Kelly
Northern Ireland Public Services Ombudsman @nipsocomms.bsky.social · 19/03/2025
A woman who was 33 weeks pregnant was admitted to Craigavon Area Hospital with severe abdominal pains. Our investigation found that had an emergency caesarean section been carried out it is likely her baby would have survived. Read our investigation report at: www.nipso.org.uk/our-findings...
Graphic of headline
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Reposted by Margaret Kelly
Department of Health @health-ni.gov.uk · 27/02/2025
The Department is seeking to appoint two Authority Members to the Regulation and Quality Improvement Authority (RQIA). 🔗 www.health-ni.gov.uk/publications/public-appointment-competition-2-authority-members-1-x-nursing-1-x-digital-regulation-and-quality-improvement-authority-rqia-125
A graphic showing an illustration of people behind a magnifying glass. Text beside the graphic reads: "Regulation and Quality Improvement Authority (RQIA)".
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Reposted by Margaret Kelly
Bridge Books Dromore @bridgebooksdromore.bsky.social · 28/01/2025
On this day in 1813, Pride and Prejudice was published. Over 200 years later, it’s still a bestseller, captivating readers with wit, romance, and unforgettable characters. So many beautiful editions exist—check out the ones I have in stock. Which is your favourite?
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Healthwatch England @healthwatchengland.bsky.social · 27/01/2025
Making a complaint is a right enshrined in the NHS Constitution. Yet, our new research shows people have low confidence in the NHS complaints system and struggle to navigate it. This prevents them from complaining if they get poor care. Find out more www.healthwatch.co.uk/news/2025-01...
56% of people told us they had experienced poor care but took no action.
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Reposted by Margaret Kelly
Sean Martin @seanmartin38.bsky.social · 28/01/2025
Interesting research. We need a simple compassionate complaints process for public services which is focused on resolution and learning. @mrosekelly.bsky.social @juliehealy.bsky.social @nipsocomms.bsky.social
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Martin O’Brien @mobrienbelfast.bsky.social · 08/01/2025
Great job opportunity to lead @ChildLawCentre, championing the rights of children. Very big shoes to fill at one of Northern Ireland’s most effective change making organisations. Please spread the word. engageexec.co.uk/childrens-law-cent…
engageexec.co.uk
Children’s Law Centre CEO - Engage Executive Talent
Who we are: Founded on the principles laid down in the UN Convention on the Rights of the Child (UNCRC), we were established in 1997 to provide legal advice to children and young people. We have since...
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Reposted by Margaret Kelly
Bridge Books Dromore @bridgebooksdromore.bsky.social · 28/12/2024
Hello. If you subscribe to my newsletter, you should have received an email giving you a code for 20% off most products on the website. If you don't, the code is NEW20. Why not spend this weird post-Christmas/pre-New Year period browsing for a new book? www.bridgebooksdromore.co.uk
bridgebooksdromore.co.uk
Bridge Books - Book Store Dromore Northern Ireland
Northern Ireland's number one book store is the perfect place for gift ideas with a big selection of the latest releases and old favourites.
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Reposted by Margaret Kelly
Dr Peta Spyrou @drpetaspyrou.bsky.social · 20/12/2024
Thrilled to share my op ed. I explore how schools navigate complaints about disability discrimination—an issue that directly impacts fairness, accessibility, and inclusion in education. 📝 You can read it here: www.abc.net.au/religion/how...?
abc.net.au
How should schools handle complaints about disability discrimination? - ABC Religion & Ethics
Education is a basic human right, and schools are legally required to provide equal opportunities for all students — particularly students with a disability. What about when this doesn’t happen?
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Reposted by Margaret Kelly
Koulla Yiasouma @shriekinggreek.bsky.social · 19/12/2024
“Shame must change sides”
Gisele Pelicot
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Reposted by Margaret Kelly
Bridge Books Dromore @bridgebooksdromore.bsky.social · 17/12/2024
A huge thank you to all the amazing authors who supported me by doing events this year! To celebrate their brilliance and share my love of their books, I'm offering a Christmas special: Buy any 3 books by the authors in the photos, and get a 4th book (the cheapest) FREE! bridgebooksdromore.co.uk
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Reposted by Margaret Kelly
Brendan Hughes @brendanhughes64.bsky.social · 17/12/2024
🎁 @sluggerotoolepols.bsky.social unpacking the Northern Ireland political year that was 2024 in Belfast's Black Box with the help of Alex Kane, Allison Morris and @alaninbelfast.bsky.social
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Northern Ireland Public Services Ombudsman @nipsocomms.bsky.social · 03/12/2024
We regularly publish our investigation reports. Sharing our findings this way means people can better understand our role. Published reports can also help public bodies learn from complaints. Read our latest reports at: nipso.org.uk/investigatio...
NIPSO web page
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Reposted by Margaret Kelly
Northern Ireland Public Services Ombudsman @nipsocomms.bsky.social · 11/12/2024
Do you have an unresolved complaint about a public body? Our online complaint form is the easiest way to contact us. nipso.org.uk/make-complai...
Web page details
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Reposted by Margaret Kelly
Homeless Connect @homelessconnect.bsky.social · 12/12/2024
5,378 children were living in temporary accommodation in November 2024, an increase of 121% since January 2019. The number of households living in such accommodation has grown by 138% over the same period.
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Reposted by Margaret Kelly
Homeless Connect @homelessconnect.bsky.social · 17/12/2024
"Homeless services in Northern Ireland are under "extreme pressure" dealing with "people that have more complex needs than ever before". www.bbc.co.uk/news/article...
bbc.co.uk
Homeless services in NI under 'extreme pressure'
Susan Duncan, from The Welcome Organisation charity, says
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James McCarthy @jamesmccarthy97.bsky.social · 09/12/2024
The Minister is also set to announce a new scheme this week which will provide loans to homeless organisations to buy homes for those currently in homeless shelters. www.belfastlive.co.uk/news/norther...
belfastlive.co.uk
Executive launch new plan to build 100,000 homes across NI
The Minister is also set to announce a new scheme this week which will provide loans to homeless organisations to buy homes for those currently in homeless shelters.
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Reposted by Margaret Kelly
Belfast Telegraph @belfasttelegraph.co.uk · 07/12/2024
Anybody need a Christmas tree? There's one on the go on the Ballyclare Road in Templepatrick. 📸Pacemaker #StormDarragh updates 👉 tinyurl.com/4ksjszbb
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Susie Dent @susiedentwords.bsky.social · 07/12/2024
Word of the morning is ‘williwaw’ (19th century): a sudden violent squall or a toppling gust of wind. Goes well with ‘thunderplump’: a sudden downpour that soaks you to the skin in seconds.
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Belfast Telegraph @belfasttelegraph.co.uk · 06/12/2024
A year-long research project exploring the untapped potential of Belfast’s alleyways has culminated in a series of recommendations on how to “reclaim” vital public space. www.belfasttelegraph.co.uk/entertainmen...
belfasttelegraph.co.uk
Plans revealed to give Belfast alleyways new lease of life
A year-long research project exploring the untapped potential of Belfast’s alleyways has culminated in a series of recommendations on how to “reclaim” vital public space.
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Reposted by Margaret Kelly
Heather Green @votingrules.bsky.social · 03/12/2024
Political & Constitutional Affairs Committee Inquiry will examine voter ID, voter registration & the implementation of the Elections Act 2022 reforms to postal & overseas voting in the general election committees.parliament.uk/committee/32...
committees.parliament.uk
New inquiry to examine resilience of UK electoral system - Committees - UK Parliament
A new PACAC inquiry will look at the resilience of UK general elections following the implementation of the Elections Act 2022.
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Margaret Kelly @mrosekelly.bsky.social · 02/12/2024
Complaints matter and soaring levels across public services are a real indicator for concern.
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Reposted by Margaret Kelly
Belfast Telegraph @belfasttelegraph.co.uk · 29/11/2024
Congratulations to all at Ulster University, which has been crowned UK University of the Year after judges hailed it a 'force for good’ 👏👏
belfasttelegraph.co.uk
Ulster University crowned UK University of the Year as judges hail it a 'force for good’
Ulster University vice-chancellor Paul Bartholomew has spoken of his “pride” after the institution was crowned University of the Year 2024 in the annual Times Higher Education Awards.
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Reposted by Margaret Kelly
Liam Tunney | Journalist @ismiseliam.bsky.social · 28/11/2024
🏥 There are now more than 500,000 people in NI waiting for initial consultant-led appointments. 📅 Over half (52%) of those people have been waiting more than a year. 📊 Department targets state nobody should be waiting more than a year for an appointment. 📰 @belfasttelegraph.co.uk
belfasttelegraph.co.uk
Over half a million NI patients waiting for first consultant appointment
More than half a million patients in Northern Ireland are waiting for a first consultant-led outpatient appointment, latest statistics have shown.
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Reposted by Margaret Kelly
Waterstones @waterstones.bsky.social · 22/11/2024
Next week, we’ll be announcing our #BookoftheYear - but what has been YOUR book of the year, dear reader?
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Northern Ireland Public Services Ombudsman @nipsocomms.bsky.social · 26/11/2024
Thanks to the Regulation and Quality Improvement Authority @RQIANews for delivering our staff Lunch and Learn session today. Fascinating to hear about the organisation's work in monitoring and inspecting health and social care services in Northern Ireland.
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Reposted by Margaret Kelly
𝑀𝒶𝓎𝓇𝒶°❀⋆.ೃ࿔*:・🫧 @lepapillonblue.bsky.social · 26/11/2024
Here’s a little zen from the smoky mountains ⛰️
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Belfast Telegraph @belfasttelegraph.co.uk · 26/11/2024
Detectives are appealing for the public’s help on the 50th anniversary of the date two young boys disappeared in west Belfast.
belfasttelegraph.co.uk
PSNI renew appeal for missing boys who disappeared in west Belfast 50 years ago
Detectives are appealing for the public’s help on the 50th anniversary of the date two young boys disappeared in west Belfast.
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The Irish Times @irishtimes.com · 26/11/2024
irishtimes.com
Moving people with disabilities to community-based premises ‘stalled’, says Hiqa
Delay has significant impact on residents’ quality of life, report shows
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Reposted by Margaret Kelly
Belfast Telegraph @belfasttelegraph.co.uk · 26/11/2024
A veteran Northern Ireland nurse accused of overcharging vulnerable patients at two care homes she had been involved in running has been struck-off following a long-running tribunal.
belfasttelegraph.co.uk
Nurse accused of ‘deplorable’ overcharging of vulnerable Co Armagh care home patients struck off
A veteran Northern Ireland nurse accused of overcharging vulnerable patients at two care homes she had been involved in running has been struck-off following a long-running tribunal.
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Hetan Shah @hetanshah.bsky.social · 26/11/2024
I’m looking forward to chairing this panel on Thursday with John Curtice, @claire-ainsley.bsky.social & @benansell.bsky.social on the UK’s changing political landscape. In person tix all gone but you can register to watch online www.thebritishacademy.ac.uk/events/we-ar...
thebritishacademy.ac.uk
Ask the Experts: A new political landscape?
An exceptional panel of experts with Sir John Curtice FBA, Claire Ainsley and Professor Ben Ansell FBA answer your questions about the new political landscape.
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Nick Davies @njdavies.bsky.social · 24/11/2024
A really important new study is being launched to assess whether cash transfers are a more effective way of helping homeless people. There’s decent international evidence but this will be the first major UK trial www.theguardian.com/society/2024...
theguardian.com
Homeless people to be given cash in first major UK trial to reduce poverty
Led by King’s College London, study will recruit 360 people in England and Wales to explore benefits of scheme
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Phil Cole @phillcole40.bsky.social · 26/11/2024
How the far right is weaponising AI-generated content in Europe www.theguardian.com/technology/2024/nov/26/far-right-weaponising-ai-generated-content-europe
theguardian.com
How the far right is weaponising AI-generated content in Europe
Experts say fake images raising fears around issues such as immigration have proliferated since EU elections
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Reposted by Margaret Kelly
Fidelma Carolan @fidelma1.bsky.social · 25/11/2024
Another great author event hosted by @bridgebooksdromore.bsky.social Rev Harold Good speaking about his memoir In Good Time to Eamonn Mallie with input from Martin O'Brien.
Martin O'Brien, Rev Harold Good and Eamonn Mallow at table in front of the audience
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Dermot Devlin @mywayaccess.bsky.social · 25/11/2024
Today, @dannydonnelly1.bsky.social will bring a motion to the @niassembly.bsky.social urging the Minister for Communities to incorporate the United Nations Convention on the Rights of Persons with Disabilities #UNCRPD into Northern Ireland law.
DISABILITY RIGHTS Bill 

1 Catch Northern !reland up with other jurisdictions on disability rights. 

2 Move towards incorporation of the United Nations Convention on the Rights of Persons with Disabilities. 

3. Obligations on public authorițies jn Northem3 Ireland to advance and and eliminate aserainnaiohte dlisability rights 

Aliance
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Dermot Devlin @mywayaccess.bsky.social · 25/11/2024
This is a significant opportunity to address longstanding gaps in equality legislation and take a step toward fully recognising the rights of disabled people. Have your say on this proposed new law by completing the consultation survey: forms.gle/Jbf7hidQbEPCm1jE7
forms.gle
United Nations Convention on the Rights of Persons with Disabilities (Obligation on Public Authorities) Bill Consultation
Danny Donnelly MLA wants your opinion on a new law for people with disabilities. Danny is working on a law to help public authorities follow the principles of the United Nations Convention on the Rig...
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womensartbluesky.bsky.social @womensartbluesky.bsky.social · 24/11/2024
Welcome to WA on Bluesky as requested by you xx 'Breathing Space' by Janis Goodman
Etching of the silhouette of a bird seen from below flying in tbe sky surrounded by tree tops
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Prof Siobhan O’Neill @profsiobhanon.bsky.social · 21/11/2024
A great project- compassionate telephone descalation is great, where it's possible. We also need longer term data on whether people who are suicidal get effective suicide prevention treatments. & the outcomes of those referred to Statutory and C&V Sector services. www.bbc.co.uk/news/article...
bbc.co.uk
Mental health: Early success for nurses on 999 calls scheme
A South Eastern Trust pilot is helping those in mental health crisis avoid emergency departments.
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Reposted by Margaret Kelly
Faber Books @faberbooks.bsky.social · 20/11/2024
‘Between my finger and my thumb The squat pen rests. I’ll dig with it.’ We’re getting started here on Bluesky, and thought the best possible way to introduce ourselves on a new platform would be our poem of the week, ‘Digging’ by Seamus Heaney.
My grandfather cut more turf in a day
Than any other man on Toner’s bog.
Once I carried him milk in a bottle
Corked sloppily with paper. He straightened up
To drink it, then fell to right away
Nicking and slicing neatly, heaving sods
Over his shoulder, going down and down
For the good turf. Digging.

The cold smell of potato mould, the squelch and slap
Of soggy peat, the curt cuts of an edge
Through living roots awaken in my head.
But I’ve no spade to follow men like them.

Between my finger and my thumb
The squat pen rests.
I’ll dig with it.
from ‘Digging’ by Seamus Heaney
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Belfast Telegraph @belfasttelegraph.co.uk · 20/11/2024
Tributes are being paid to veteran journalist Ken Reid, after his family confirmed his death at the age of 69. Best known as the long-serving political editor of UTV, he has been described as a “towering figure in broadcasting in Northern Ireland”. ➡️https://tinyurl.com/5n7rnnm3
A black and white image of former UTV political editor Ken Reid in a suit and tie.
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The BMJ @bmj.com · 20/11/2024
Fezolinetant was efficacious and well tolerated over a six month period for treating moderate-severe vasomotor symptoms in individuals considered unsuitable for hormone therapy, finds new study www.bmj.com/content/387/...
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Darran Marshall @dmarshall.bsky.social · 20/11/2024
The former UTV political editor Ken Reid has died. www.bbc.co.uk/news/article...
bbc.co.uk
Ken Reid: Former UTV political editor dies
Mr Reid reported on key moments in the peace process during almost three decades on screen.
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Brian Pelan @brianone.bsky.social · 20/11/2024
A health care company has been fined £50,000 after the death of an elderly resident who fell off the edge of her bed in a County Antrim care home. - www.bbc.com/news/article...
bbc.com
Lisburn: Care home firm fined £50k after woman's death
Mary ‘Pat’ Thompson needed the help of two carers to move but fell while in the care of just one.
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