Each time we make choices from a place of fear and wishful thinking, we consign ourselves and our organisation to the slow lane. Read more here!

If you were wondering how long you’ve got before agentic commerce is a thing... you are out of time. It’s already a thing. Read more here.

In many ways, not much has changed in the past 10 years. And yet everything has changed.

Whether you see stablecoins as a stepping stone to a larger transformation or the transformation itself, you probably can't afford to ignore this.

Although you have a plan and the talent and the best intentions, the gravitational pull of BAU, not just the work itself but the way the work is done, pulls you right in.

Businesses tell you who they are in every piece of paper they produce and nowhere more than in their contracts.

The thing that is characteristic of the eight-hour conference call is not so much its duration as its cadence.

As the saying goes: too numerous are the hordes of such who know too little and say too much.

"Keeping up" is not setting the ambition bar too low. It’s actually setting yourself an impossibly challenging task. And a never-ending task to boot.

Every transaction has a cost. It may not have a price tag, but it has a price. And remembering that matters.

If modern biometric technology can tell when it is or isn't you, can it also tell if you're afraid?

Do small acts of recognition matter in the grand scheme of things? I believe they do. So I act like they do.

Build less. Do it better. We should all be taking this advice and running with it.

Build less. Do it better. We should all be taking this advice and running with it.

Do you have the right partners in place? Do you have the right strategy? Because embedded finance is about to get interesting. And there’s still time to get in the game.

Once you know what you want, walk into the meeting like you expect to get it. With clarity, focus, intent and a willingness to do your part to get to what you want.

Once people start longing for the enormity of the ocean, Saint-Exupéry tells us, that's when they teach themselves to build ships.

Always have the red line meeting before any commercial negotiation. No matter how advanced the conversations are or how experienced you are.

We've had the same conversations again and again, but did everyone understand the words?

Change is nowhere near as hard and risky as it was before. And maybe that will persuade us to not kick the can down the road this time.

With increasing payments options for consumers, the winner will be the option that gives minimum friction, maximum fraud protection and as close to universal acceptance as possible.

Some people will try to swoop into a situation in a way that creates confusion, delay and a flurry of activity that will only benefit themselves.