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Your Washington - Office of the Governor @yourwashington.bsky.social · 09/10/2026

If you’re interested in the future of customer experience in the public sector, join us virtually from October 27-29 to get the latest insights and innovations in turning public policy into solutions that focus on people. Check out all the sessions and register here: your.wa.gov/2026-confere...

Flyer for the 2nd annual Washington State Customer Experience Conference

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Your Washington - Office of the Governor @yourwashington.bsky.social · 09/10/2026

She completes our keynote series, which includes main keynote speaker Amy Leneker of The Leneker Team and Day 2 Keynote speaker Dr. Benjamin Granger of Qualtrics.

Flyer with photos of all three keynote speakers and their topics for the Washington State Customer Experience Conference

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Your Washington - Office of the Governor @yourwashington.bsky.social · 09/10/2026

Just over two weeks to go until our virtual Customer Experience Conference – and all our keynote speakers are lined up! Jodi Sandfort of the @uwevansschool.bsky.social will kick off Day 3 with her session: “Walking The Talk – Leading Innovation in These Times.”

Photo of Jodi Sandfort, Dean & Professor at Evans School of Public Policy and Governance, University of Washington.

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Your Washington - Office of the Governor @yourwashington.bsky.social · 18/09/2026

And if you're wondering about the strategies you can expect to pick up, check out the sessions from last year's CX Conference. We've put together a playlist on our YouTube channel.

youtube.com

Washington State Customer Experience Conference 2025 - YouTube

Sessions from the CX Conference in 2025, featuring experts from the public and private sectors.

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Your Washington - Office of the Governor @yourwashington.bsky.social · 18/09/2026

Delivering top-notch service to the public. That’s the focus of the 2nd annual Washington State Customer Experience Conference. From October 27-29, this virtual event will feature private and public sector leaders talking about taking customer feedback and turning it into real improvements.

Flyer for the Washington State Customer Experience Conference on October 27-29, featuring interactive sessions, specialized tracks, and is open to all. The virtual Zoom webinar is free and registration is at Your Washington's website.

Flyer showing several speakers at the Washington State Customer Experience Conference on October 27-29, including Amy Leneker, Dr. Ben Granger of Qualtrics, and Kellyanne Beck of the Arizona Department of Economic Security. The virtual Zoom webinar is free and registration is at Your Washington's website.

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Your Washington - Office of the Governor @yourwashington.bsky.social · 10/09/2026

If you've landed on this post, you might be asking "Well, what is Your Washington?" @governorferguson.bsky.social established us in 2025 as the primary customer experience hub for Washington State agencies. Our director Jesse Jones explains the impact our team strives for daily.

youtube.com

About Your Washington

YouTube video by Your Washington

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Your Washington - Office of the Governor @yourwashington.bsky.social · 10/09/2026

State agencies bring it all together for the men and women who served our country. @wdva.bsky.social, @washingtonesd.bsky.social, @artswa.bsky.social and the Washington State Office of Equity united to shine a light on life-changing services for veterans in Wenatchee.

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