"A model from OpenAI has been trained to assess more than 50 discrete aspects of each phone call and provide pass and fail scores to managers who use the data to analyse employee performance." www.theguardian.com/technology/2...
theguardian.com
‘Dystopian’: Co-op becomes latest firm to put staff under AI surveillance
Whistleblower says recording and analysis of all probate calls in Co-op Legal Services is oppressive