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TCHQ Communications

@tchqcommunications.bsky.social
32 followers 62 following 1.2K posts

We help you break through the clutter and reach your clients. #PublicRelations #Marketing #CrisisManagement #PuttingPeopleFirst

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TCHQ Communications @tchqcommunications.bsky.social · 10h
Instagram is visual first. The businesses that win there show the work: the before and after, the process, the people. Our guide to a professional Instagram profile covers setup, content pillars, and a two-week starter plan. Link in the reply.
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TCHQ Communications @tchqcommunications.bsky.social · 28/09/2026
Your Facebook page gets about three seconds to prove it's worth a visitor's time. Clear name, current hours, a cover photo that survives mobile cropping, and instant replies. Our no-fluff setup guide is in the reply below.
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TCHQ Communications @tchqcommunications.bsky.social · 28/09/2026
This week in social: LinkedIn purged AI comments (30% bots); Meta's $18B teen-safety deal imposes a 2‑hr cap; TikTok/Disney struck a unique deal; Instagram's new logo drew ire; 2x2 matrices trended. Which actually changes how you use these apps?
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TCHQ Communications @tchqcommunications.bsky.social · 26/09/2026
Happy Fall Morning!
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TCHQ Communications @tchqcommunications.bsky.social · 26/09/2026
Meta is giving Threads its own business permissions, separate from Instagram. Existing profiles keep their old Instagram settings until you change them, so check who has access before somebody finds out the hard way.
socialmediatoday.com
Meta adds Threads-specific permissions for businesses
As part of a larger decoupling from Instagram, the app is allowing advertisers to assign Threads-specific controls to marketing teams.
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TCHQ Communications @tchqcommunications.bsky.social · 25/09/2026
A QR code on a poster can turn a walk-by into a booked appointment. Inside a mobile ad it does nothing, since nobody scans their own phone. Print a readable URL under every code you use. That is your cheapest defense against a sticker swap. We wrote up the rest on the blog.
tchqcommunications.com
QR Code: Not a Magic Marketing Bullet, But Powerful When Used Right
The QR code (Quick Response Code) has become one of the most popular friction removers in modern marketing. They turn a poster into a landing page, a menu into an order flow, and a direct-mail piece into an appointment.
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TCHQ Communications @tchqcommunications.bsky.social · 24/09/2026
Four drafts of the headline. Twenty minutes on one comma. Nobody checked if a stranger could get it in one read. Hand your next draft to someone with zero context. Their confusion is your edit list.
prdaily.com
The 3-question test that makes communications clearer - PR Daily
The fastest way to test whether your comms will land right the first time.
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TCHQ Communications @tchqcommunications.bsky.social · 23/09/2026
Sara Blakely started Spanx with $5,000 in savings and never took an investor. Warby Parker raised $536 million and didn't turn a profit until 2025. Both worked. New article on what each path really costs a small business. 🔗 👇️
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TCHQ Communications @tchqcommunications.bsky.social · 22/09/2026
You said it in the meeting. You sent the email. The team is still doing the old thing. Marcos Redondo on why leaders should stop assuming the message landed: clarify, check back, and coach fast when it goes sideways.
inc.com
Leaders Should Stop Assuming the Team Got the Message
Marcos Redondo treats communication as an ongoing management job. He expects leaders to clarify, check back, and coach quickly when something goes sideways.
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TCHQ Communications @tchqcommunications.bsky.social · 21/09/2026
Josh Allen got drafted for his arm. He stuck around because he learned how to lead. He owns his mistakes out loud and stays level when it gets ugly. Everybody around him gets better. We wrote up what that looks like inside a business.
tchqcommunications.com
Josh Allen: Leader Every Team Needs and What You Can Learn
Josh Allen has arm strength and athleticism, but what separates Allen from other athletes is not just physical ability; it's leadership.
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TCHQ Communications @tchqcommunications.bsky.social · 21/09/2026
This week in social: TikTok lets creators remix Disney, Marvel & Star Wars clips; Instagram Reels now take up half the time people spend in-app; Snapchat opened its ad platform to AI like Claude and ChatGPT. Which of these actually changes how you show up online this week? #socialmedia
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TCHQ Communications @tchqcommunications.bsky.social · 20/09/2026
Someone built a browser toy for designing your own iPhone. Googly eyes and helicopter blades included. It exports a spinning video of what you made. People post their own creation instead of somebody's ad. Clever, and also a time sink.
fastcompany.com
Think you can design a better iPhone? Here's your chance
Your imagination is the limit with a new "Design the Next iPhone" simulator.
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TCHQ Communications @tchqcommunications.bsky.social · 19/09/2026
Google collected details about your business from phone and chat conversations. This week you can see the list. Check Collected info under Edit profile in your Business Profile. Each entry shows a source and a date, and you can delete anything wrong. Link below.
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TCHQ Communications @tchqcommunications.bsky.social · 18/09/2026
Most referral programs launch like a promotion and quietly die a month later. Nobody owned it, so nobody kept asking. Building one that runs like an actual channel takes less work than you would think.
tchqcommunications.com
Building a Referral Program That Actually Delivers
Most referral programs underperform for one reason: businesses treat them as a one-time promotion rather than a repeatable system.
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TCHQ Communications @tchqcommunications.bsky.social · 17/09/2026
Adam Mosseri says business accounts crowd Instagram feeds. Brands post far more often than people do. Go chronological and engagement drops up to 50 percent. Before you publish, ask whether you would stop scrolling, send it to somebody, or care at all if a competitor posted it. Link below.
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TCHQ Communications @tchqcommunications.bsky.social · 16/09/2026
Your retargeting ads are working. They are just aimed at the wrong people. Somebody already bought it in a store. Your ad is still chasing them on your budget. Cap the frequency. Drop the buyers. New article below. 🔗 👇️
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TCHQ Communications @tchqcommunications.bsky.social · 15/09/2026
An advertiser spent $3,200 to earn a $3,200 Google Ads credit. Hit the number. A month later Google marked it invalidated. No explanation, no clear appeal path. Budget on money you actually have. Link below.
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TCHQ Communications @tchqcommunications.bsky.social · 14/09/2026
Five shifts moved last week — all pointing the same way. AI now produces 47% of social content. 41% of Gen Z search social first. TikTok averages 5.3% engagement per post. Creator ad spend nears $44B. 29% of marketers say everything sounds the same. Which is changing how you work? #marketing
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TCHQ Communications @tchqcommunications.bsky.social · 14/09/2026
A 50% off sign does not just lower a price. It rewrites what your product is worth in somebody's head. Discount with a rule behind it and you build demand. Discount every week and you train people to wait. New article on telling those two apart.
tchqcommunications.com
Psychology Behind Discounting (How It Goes Right or Wrong)
Discounting works because it changes how people perceive value, can feel like a win, and can provide a small dopamine hit for 'beating the system.'
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TCHQ Communications @tchqcommunications.bsky.social · 13/09/2026
AI writes competent marketing in seconds. So competence stopped being the edge. Entrepreneur calls the replacement tasteology. Judgment, taste, knowing what deserves saying. Good gut check: would you spend $10,000 promoting this post?
entrepreneur.com
'Tasteology' Could Be the Key to Better Marketing in the Age of AI. Here's How It Works.
When possibility becomes limitless, choosing well becomes a discipline.
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TCHQ Communications @tchqcommunications.bsky.social · 12/09/2026
The Bills will play the Canadian anthem before the home opener against the Lions. Toronto is a two hour drive, and plenty of that fan base crosses a border to fill the seats. Buffalo looked at who actually shows up and acted on it. #GoBills
wlky.com
Bills to play Canadian national anthem at home opener vs. Lions
Buffalo will honor its cross-border fan base from southern Ontario before the September 17 opener at the new stadium.
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TCHQ Communications @tchqcommunications.bsky.social · 11/09/2026
Start with the outcome. Thirty new customers a month is a goal, and being on TikTok is a tactic. Then a core message with proof and a 90 day calendar somebody owns. Review it monthly. Our walkthrough is in the thread below.
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TCHQ Communications @tchqcommunications.bsky.social · 10/09/2026
We wrote about how to rebrand in December. Inc. just ran the question that comes first, which is what actually changed in the business. Dunkin' dropped "Donuts" only after coffee had already become most of the business. Our piece on the how is in the thread below.
inc.com
Before You Rebrand Your Company, Answer These 4 Questions About the Business
Dunkin' and Calendly changed their identities only after their businesses had evolved.
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TCHQ Communications @tchqcommunications.bsky.social · 09/09/2026
A friend sent me a three‑page AI cover letter, cleanly written, but it never named the employer. The tool didn’t fail; it gave him exactly what he asked for. AI tends to agree, and your wording steers the answer. Read our guide on asking better: tchqcommunications.com/ai-for-busin... #AI
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TCHQ Communications @tchqcommunications.bsky.social · 08/09/2026
Nobody clicks a billboard, which is the usual knock on out-of-home advertising. Repetition is the product you're buying. Same commute, same intersection, 8 to 12 weeks minimum. Three weeks and a cluttered design is just money on fire. Our new article covers when it actually pays off.
tchqcommunications.com
Billboard and Transit Advertising Jackpot or Catastrophe?
Digital ads get all the attention over billboard and transit advertising because they're clickable, trackable, and instantly adjustable.
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TCHQ Communications @tchqcommunications.bsky.social · 08/09/2026
Five social shifts last week, and none about posting more: raw one-take clips > polished campaigns; captions replaced hashtags; LinkedIn urged writing for AI; Disney handed clips to TikTok creators; saves trumped followers. Which will change what you make this week? #SocialMedia
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TCHQ Communications @tchqcommunications.bsky.social · 04/09/2026
A new logo is not a rebrand. It's the easiest part of one. When your website, your deck, and your social profiles say three different things, people read it as risk. New article on the six signs it's actually time.
tchqcommunications.com
Rebranding More Than a New Logo: How to Know It's Time and How to Launch
Rebranding or branding is not just about a logo. It is the set of signals that tell people who you are, what you do, and why they should trust you.
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TCHQ Communications @tchqcommunications.bsky.social · 02/09/2026
Traffic down? Probably not the algorithm. 53% of mobile visitors bail on a page that takes over three seconds. They don't complain, they just leave. Speed and mobile experience are the real culprits. Link below.
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TCHQ Communications @tchqcommunications.bsky.social · 31/08/2026
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TCHQ Communications @tchqcommunications.bsky.social · 31/08/2026
Chasing every new platform and tool feels like progress. Usually it's just motion. From the archive: one offer, one audience, two channels you actually stick with. That's the engine, and it beats a pile of half-finished experiments. Link below.
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TCHQ Communications @tchqcommunications.bsky.social · 30/08/2026
My sweet baby girl.
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TCHQ Communications @tchqcommunications.bsky.social · 30/08/2026
LinkedIn shipped a "seems like AI slop" button and a million people mashed it in two weeks. One detection firm says more than 40% of LinkedIn's long-form posts are fully AI-generated. People can tell. Link below.
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TCHQ Communications @tchqcommunications.bsky.social · 29/08/2026
Your brand is never more visible than on the worst day of the year. Nobody reads your values statement. They watch how you act when it all goes sideways. Digging this one out of the archive on handling a crisis without making it worse. Link below.
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TCHQ Communications @tchqcommunications.bsky.social · 29/08/2026
Personal branding isn't about followers. The real asset isn't attention, it's trust. 700 plus rejections, then she started posting what she was building and learning in public. Three job offers found her. A CV says what you did. Your content shows how you think. Link below.
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TCHQ Communications @tchqcommunications.bsky.social · 28/08/2026
Your brand isn't your guidelines deck. It's the checkout flow, the hold time, and the chatbot that can't answer the question. Good MarTech piece on retiring the 1-to-10 survey and reading what customers already say when nobody's asking. Link below.
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TCHQ Communications @tchqcommunications.bsky.social · 28/08/2026
Rocky Horror has run 50 years and the studio designed none of the part that made it stick. Costumes, call-backs, shadow casts, all audience-built. Customers who contribute stop being customers and start being one of the people who does this.
inc.com
What Tim Curry and 'Rocky Horror' Understood About Fandom That Most Companies Don't
The actor's most famous role helped create something businesses spend fortunes trying to manufacture: enduring loyalty.
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TCHQ Communications @tchqcommunications.bsky.social · 27/08/2026
Apple's next event is set for September 9. iPhone 18 Pro, a foldable iPhone Ultra, and new Watches expected. Every launch resets what a "normal" phone screen looks like, which is your cue to check how your site renders on one.
zdnet.com
What to expect from Apple's confirmed Sept. 9 launch event
Is a foldable iPhone finally in our future? We'll be on the ground on Sept. 9 to find out.
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TCHQ Communications @tchqcommunications.bsky.social · 27/08/2026
Most Native and Indigenous graphic design sat in archives labeled "artist unknown." Brian Johnson's new book covers 200 years of it across 144 nations and tribes, sourced by contacting artists and elders directly. Worth your time.
fastcompany.com
The long and beautiful story of Native American graphic design
Brian Johnson's new book, 'Designed to Be Red: Native & Indigenous Graphic Works,' unpacks 200 years of little-known graphic design history.
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TCHQ Communications @tchqcommunications.bsky.social · 27/08/2026
Most social content is built to get seen, not to change a mind. The fix is one sentence you have to finish. For someone to buy from me, they have to believe my process gets them the outcome they want. Every post either proves that or it's decoration. Link below.
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TCHQ Communications @tchqcommunications.bsky.social · 27/08/2026
Barnes & Noble was left for dead. Now they're opening 60 stores this year. The CEO's fix wasn't better data. He gave the buying decisions back to the booksellers who actually talk to customers all day. Link below.
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TCHQ Communications @tchqcommunications.bsky.social · 26/08/2026
68% of directors say their board materials are weak or poor. Only 1% say excellent. That's a corporate board study. Nonprofit boards have it worse, no staff to fix the packet. Your board can't give strategy on 90 pages they skimmed Sunday night. Link below.
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TCHQ Communications @tchqcommunications.bsky.social · 26/08/2026
Raising prices isn't a pricing problem. It's a communications problem. Customers rarely leave over the number. They leave over surprise, over an apology that signals you don't believe your own rate, over a form letter that says "rising costs" and nothing else. Link below. 🔗 👇️
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TCHQ Communications @tchqcommunications.bsky.social · 24/08/2026
Five shifts: Search Console tracks IG, TikTok, X & YouTube; LinkedIn cracks down on low‑quality AI; carousels/photos pay; raw vids beat edits; Meta wants WhatsApp checkout. Which changes your plan first?
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TCHQ Communications @tchqcommunications.bsky.social · 24/08/2026
Industry-wide crisis, and the instinct is to duck and cover. But your customers read the same headline you did. Going quiet doesn't keep you out of the story. It just means you're not the one telling it. In a storm, silence sounds like guilt. Link below.
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TCHQ Communications @tchqcommunications.bsky.social · 21/08/2026
Most marketing plans start with a tactic. "We should be on TikTok." Better question: where are we actually strong, and where are we kidding ourselves? That's a SWOT analysis. Old tool, still works, because it makes you write down the uncomfortable stuff. Walkthrough in the reply.
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TCHQ Communications @tchqcommunications.bsky.social · 20/08/2026
Universal Music just signed a global deal to run Beatles merch and licensing. The band broke up in 1970. Fifty-six years later the brand is still strong enough that somebody wants the storefront. The product ended. The identity didn't. Link below.
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TCHQ Communications @tchqcommunications.bsky.social · 20/08/2026
50% created, 30% curated, 20% promotional. PR Daily's mix for a feed people actually want to follow. Most business accounts run about 90% promotional and then blame the algorithm for the silence. Nobody follows a billboard. Link below.
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TCHQ Communications @tchqcommunications.bsky.social · 19/08/2026
Change announcements fail in the drafting stage, not the sending stage. PR Daily on the three people every comms team needs first: partners who spot the risk, champions who translate it, critics who break the plan before your employees do. Link below.
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TCHQ Communications @tchqcommunications.bsky.social · 19/08/2026
You know what your logo looks like. What does your business sound like? Most owners freeze on that one. Customers don't remember your Pantone code. They remember whether your last email sounded like a human or a committee. New article on brand voice. Link below. 🔗 👇️
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TCHQ Communications @tchqcommunications.bsky.social · 18/08/2026
Kendall Jenner handing a cop a Pepsi cost millions before anyone outside the building saw it and said "no." Emotion-analytics tools now let brands test the reaction before the spend. Small business version: show it to five people who don't work for you. Link below.
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