Sign in

Susan Keane Baker

@susanbaker.bsky.social
68 followers 236 following 10 posts

Author, Recommended: How Hospital Leaders Can Increase Survey Returns and Encourage Patient Testimonials

PostsRepliesMedia
Susan Keane Baker @susanbaker.bsky.social · 18/08/2026
Improve patient experience in 3-2-1 A zero-cost technique to ease patient anxiety. www.linkedin.com/posts/activi...
000
Reposted by Susan Keane Baker
Dr Ruth Vilayil @ruthvmd.bsky.social · 05/08/2026
In the OR, teamwork is rarely built in one grand moment. It is built in the small things: ->using someone’s name ->asking for a pause when the room gets noisy or rushed ->closing the loop ->managing 'difficult' personalities without letting them dominate the culture ->building trust
OR team photo taken upward against the surgical light. Photo by National Cancer Institute.
101
Susan Keane Baker @susanbaker.bsky.social · 04/08/2026
The One Word Swap Most Healthcare Organizations Need - in my LinkedIn newsletter: www.linkedin.com/pulse/one-wo...
Examples of swapping the word "Miss" for "Ma'am."  Ma'am, I can help with that versus Miss, I can help with that.
000
Reposted by Susan Keane Baker
Aaron Stewart-Ahn @badideas.bsky.social · 25/01/2026
Text of the video posted by Mac Randolph “Never wanted to share this video but his speech is very on point.”
Mac Randolph
RIP Alex Pretti,
he was my Dads ICU nurse, he read my dad's final salut at the VA after he passed away. Never wanted to share this video but his speech is very on point. Also my Fathers final words to me was continue to fight the good fight. He would be honored in Alex' sacrifice, and ashamed of this current administration. In my Dads words I encourage you all to continue to "fight the good fight"
4178752014
Reposted by Susan Keane Baker
Aaron Stewart-Ahn @badideas.bsky.social · 25/01/2026
A video of Alex Pretti reading out the final salute of an unnamed veteran he cared for until the end of his life in the ICU, posted to Facebook by his son.
10054689818037
Susan Keane Baker @susanbaker.bsky.social · 09/06/2025
"A person who does a kind act tends to underestimate its positive impact on the recipient." Beth Kurland PhD. #medsky #patientexperience www.psychologytoday.com/us/blog/the-...
psychologytoday.com
How You Can Make an Impact in 30 Seconds Without Knowing It
Have just 30 seconds? Here are some ways you can make a positive impact, likely without realizing the power of your actions.
041
Reposted by Susan Keane Baker
Kai Ryssdal @kairyssdal.bsky.social · 08/06/2025
Hello. I live in Los Angeles. The president is lying.
29244665714430
Reposted by Susan Keane Baker
Patton Oswalt @pattonoswalt.bsky.social · 08/06/2025
5814255711309
Reposted by Susan Keane Baker
AF the Virologist @afthescientist.bsky.social · 07/06/2025
Acting ICE Director: “we are working to keep you safe at night” Sorry I had no idea how much of a threat children, restaurant workers, and construction workers were. 🙄
654692
Reposted by Susan Keane Baker
mtsw @mtsw.bsky.social · 07/06/2025
don't print lies in the newspaper. even if you weasel 'trump said it' and put the scare quotes in, printing 'government has very easy case against kilmar abrego garcia' in headlines and social media posts is creating the opposite impression of the truth in your audience.
nbcnews.com
Trump says he thinks the government has a 'very easy case' against Kilmar Abrego Garcia
In an interview with NBC News, the president said it was the Justice Department's decision, not his, to bring the Maryland man back to the U.S.
1540872
Reposted by Susan Keane Baker
Josh Marshall @joshtpm.bsky.social · 31/05/2025
if it takes years, has to be consequences for all these people, and even more for those who gave the orders.
507105462947
Reposted by Susan Keane Baker
Patient Advocacy Service @advocacyire.bsky.social · 30/05/2025
A team at the University of Galway want to speak with members of marginalised communities who have experience of staying overnight in a public hospital in Ireland. Find out about taking part at: psychologygalway.qualtrics.com/jfe/form/SV_...
001
Reposted by Susan Keane Baker
St Emlyn's podcast and blog @stemlyns.bsky.social · 24/05/2025
Emergency departments (EDs) often seem to shift from calm to crisis in an instant. Why? This article explores ED crowding through the lens of complexity science and self-organised criticality, explaining how minor changes—like a few extra patients—can trigger disproportionate chaos.
stemlynsblog.org
Self-Organised Criticality: Why your ED is like a Sand Pile
Emergency departments (EDs) often seem to shift from calm to crisis in an instant. Why? This article explores ED crowding through the lens of complexity science and self-organised criticality, explaining how minor changes—like a few extra patients—can trigger disproportionate chaos. Using the sandpile analogy and concepts like power law distributions, we reveal why traditional linear models and static targets often fail to manage ED flow effectively. Instead, we offer a data-driven, systems-based approach: identifying tipping points, recognising early warning signs, and implementing proactive, anticipatory interventions. From real-time dashboards to weekly cycle planning and distributed decision-making, this article offers a practical guide for building resilience in emergency care. Learn how your ED can thrive in complexity, not just survive it.
084
Reposted by Susan Keane Baker
Elena Glassman @elglassman.bsky.social · 24/05/2025
‘The CDC program offered technical expertise to help under-resourced health departments prevent those outcomes. In 2023, it helped solve a nationwide lead poisoning outbreak linked to cinnamon applesauce.‘ www.nbcnews.com/news/amp/rcn...
nbcnews.com
CDC's childhood lead program is still defunct, despite Kennedy's claims
Health Secretary Robert F. Kennedy Jr. has promised to keep the program running, but its staffers remain on administrative leave, with terminations set for June.
33913
Reposted by Susan Keane Baker
Steve Pierson @bluesboysteve.bsky.social · 18/04/2025
A reminder to the regime enablers that he will never take responsibility and will reward your loyalty by throwing you under the bus. Q: If the court holds you in contempt, will you bring Abrego Garcia back? Trump: I'm not involved. You'll have to speak to the lawyers
138231
Reposted by Susan Keane Baker
Alan Rozenshtein @alanrozenshtein.com · 18/04/2025
As a reminder, DOJ has literally conceded in multiple court filings (including at the Supreme Court) that Abrego Garcia was, in fact, illegally deported. At this rate, the WH social media intern is going to get a DOJ lawyer thrown in jail for contempt.
32568150
Reposted by Susan Keane Baker
Fred Wellman @fpwellman.bsky.social · 18/04/2025
The buck will never stop anywhere near Donald Trump unless its going in his bank account. Q: If the court holds you in contempt, will you bring Abrego Garcia back? Trump: I'm not involved. You'll have to speak to the lawyers
1541014240
Reposted by Susan Keane Baker
Naotoshi Maeda @naotoshimaeda.bsky.social · 18/04/2025
We cannot normalize the Abrego Garcia case. Remember, the Nazi extermination camps weren’t in Germany. They were placed in occupied territories to strip people of legal protections. Trump’s regime is using the same strategy by removing people from U.S. jurisdiction. They won't stop here. Stay alert.
217553
Reposted by Susan Keane Baker
Congresswoman Chellie Pingree @pingree.house.gov · 18/04/2025
I’m so relieved to hear Kilmar has been found—and grateful to Senator Van Hollen for doing what he did. This response from the White House is truly revolting. Seriously, who are these people? Abrego Garcia was here legally. He's a husband, father, and union member. And he needs to come home NOW.
Image of a post shared on X by the White House showing a New York Times headline about Van Hollen's meeting with Kilmar Abrego Garcia, with words in the title crossed off and new words written in red (including "MS-13" and "ILLEGAL ALIEN WHO'S NEVER COMING BACK."
2123050
Reposted by Susan Keane Baker
Michael Little @tomcatjock.bsky.social · 18/04/2025
The Trump administration needs to acknowledge that a Dem Senator has more power and influence than dear leader. He got El Salvador to produce Abrego Garcia.
613924
Reposted by Susan Keane Baker
Rogue Citizen One @roguecitizenone.bsky.social · 16/04/2025
Let me get this straight... Republican congressmen are allowed to take vanity tours in CECOT prison in El Salvador, but Senator Chris Van Hollen is denied entry to check on the welfare of his wrongly imprisoned constituent?
13522831094
Reposted by Susan Keane Baker
Fal Rising @falrising.bsky.social · 16/04/2025
Maryland Sen. Chris Van Hollen stayed true to his word by traveling to El Salvador to discuss the release of Kilmar Abrego Garcia with the American embassy and Salvadoran officials. Van Hollen is courageously doing what too few in Congress will: showing up and taking action.
45915
Reposted by Susan Keane Baker
Scott MacFarlane @macfarlanenews.bsky.social · 16/04/2025
Speaking now from El Salvador, Sen. Chris Van Hollen (D-MD) says he was denied access to Kilmar Abrego Garcia by El Salvador leaders. And was denied a phone call to him Van Hollen: "The Trump Administration is lying about Abrego Garcia"
300101583124
Reposted by Susan Keane Baker
Voters of Tomorrow @votersoftomorrow.org · 16/04/2025
We hope that more members of Congress follow Senator Van Hollen’s lead. It’s past time for our leaders to take action to return Kilmar Abrego Garcia home and defend the right to due process for all Americans.
39015
Reposted by Susan Keane Baker
Alan Mygatt-Tauber @amtappeals.bsky.social · 11/04/2025
I’m just saying, a REAL President could get someone back from El Salvador.
641555288
Reposted by Susan Keane Baker
Jazzy @jazzyjones.bsky.social · 11/04/2025
There is a special place in HELL for the people who are willing to argue to the Supreme Court that the man they MISTAKENLY sent to an El Salvador prison should stay there.
1022950
Reposted by Susan Keane Baker
Dr. DaShanne Stokes @dashannestokes.com · 11/04/2025
It shouldn't take a Supreme Court decision to bring back a person who never should have been abducted and deported in the first place.
632278426
Reposted by Susan Keane Baker
Carolyn Barber, MD @cbarbermd.bsky.social · 03/04/2025
An FDA expert who kept eye drops from blinding you was fired yesterday. Great piece by Katherine Eban. www.vanityfair.com/news/story/t... #BlueSky #MedSky #EMSky #NurseSky #IDSky #SciSky
vanityfair.com
The Expert Who Kept Eye Drops From Blinding You Was Fired Yesterday
Robert F. Kennedy Jr. and the so-called Department of Government Efficiency terminated thousands of experienced public health professionals in an April Fools’ Day massacre. We’re all about to pay the ...
35940
Reposted by Susan Keane Baker
Cozy Reader 🎃📚🐈‍⬛ @cozyreading.bsky.social · 09/03/2025
Cheers to my fellow weekend shift working the time change! May your patients be stable, visitors kind, and all of your orders correct. #medsky
Looking down on a blended margarita with floating ice chunks, a lime on the left and a green straw on the right, salt on the rim, and a picnic table top in the background.
281
Reposted by Susan Keane Baker
Tyler Olson, EA @olsonplanner.bsky.social · 01/03/2025
Can’t wait to mail these out!
A few copies of the book “how do you feel?” By Dr. Jessi Gold
041
Reposted by Susan Keane Baker
Jo at MNB @joatmnb.bsky.social · 28/02/2025
Calling all family doctors and Nurse practitioners, are you up to date with the latest recommendations for managing diabetes during Ramadan? medicalnewsbulletin.com/managing-dia... #Medskies #medtwitter #medsky 🩺 ⚕️ #diabetes #endocrinology
medicalnewsbulletin.com
Managing diabetes during Ramadan | Medical News Bulletin
Paging all diabetics: planning to fast this Ramadan? Manage your diabetes during Ramadan with medical news you can use.
031
Reposted by Susan Keane Baker
raygduncan.bsky.social @raygduncan.bsky.social · 28/02/2025
www.aap.org/en/news-room... #MedSky
aap.org
Statement from AAP President on First Measles Death in Texas
The measles-mumps-rubella (MMR) vaccine prepares children's immune systems to detect and resist these viruses, protecting them from serious illness.
001
Reposted by Susan Keane Baker
Sarah Gupta MD @sarahgupta.bsky.social · 28/02/2025
Is that nasty cough bronchitis... or could you have pneumonia? New quiz at GoodRx to help you understand which you're dealing with #medsky www.goodrx.com/conditions/l...
goodrx.com
042
Reposted by Susan Keane Baker
WorkInProgress @fdotes.bsky.social · 27/02/2025
If saving Medicare, Medicaid, Social Security and Snap. We can do without a trip to Mars, the moon and the space station.
193
Reposted by Susan Keane Baker
Helen Bevan @helenbevan.bsky.social · 02/02/2025
Effective facilitation can make a huge difference to outcomes. Clear communication, structured problem-solving & inclusive decision-making drives performance & innovation. Applies to both external facilitation & facilitation skills by every leader: voltagecontrol.com/articles/the... Image: Tim Leake
58434
Susan Keane Baker @susanbaker.bsky.social · 11/02/2025
www.linkedin.com/posts/susank.... #medsky
linkedin.com
Susan Keane Baker on LinkedIn: #patientcare #physician #caring | 23 comments
On six consecutive Saturdays, during the pandemic, I studied writing with author Niall Williams. Does it take your breath when you are able to spend time with… | 23 comments on LinkedIn
020
Susan Keane Baker @susanbaker.bsky.social · 04/02/2025
www.linkedin.com/posts/susank...
linkedin.com
Susan Keane Baker on LinkedIn: #patientexperience #nursing #communication | 30 comments
In a few words, how to encourage patients quickly. In my book, 𝘚𝘱𝘭𝘪𝘵-𝘚𝘦𝘤𝘰𝘯𝘥 𝘒𝘪𝘯𝘥𝘯𝘦𝘴𝘴: 𝘔𝘢𝘬𝘪𝘯𝘨 𝘢 𝘋𝘪𝘧𝘧𝘦𝘳𝘦𝘯𝘤𝘦 𝘞𝘩𝘦𝘯… | 30 comments on LinkedIn
020
Reposted by Susan Keane Baker
Orange Dick Tater Hater @realbiscuitspaw.bsky.social · 02/02/2025
Thank you, Canada!
758303009641
Reposted by Susan Keane Baker
Heart Failure Hub Scotland @hfhubscotland.bsky.social · 29/01/2025
Dr Eilidh Hill shares some geriatric perspective pearls of wisdom on managing frailty and HF: 🫀 Comprehensive strategy to identify and correct problems 🫀HF + frailty = worse outcomes🫀 Most important to IDENTIFY frailty #MedSky #CardioSky
042
Susan Keane Baker @susanbaker.bsky.social · 26/11/2024
How about less judgment, more grace this holiday season? #medsky. www.linkedin.com/posts/susank...
linkedin.com
Susan Keane Baker on LinkedIn: #patientexperience #hospice #navigatingfamilydynamics | 28 comments
Families coming from out of town for the holidays are like snowstorms—exciting in theory, chaotic in execution, and likely to leave behind some kind of mess… | 28 comments on LinkedIn
010
Reposted by Susan Keane Baker
Michelle Kittleson @mkittlesonmd.bsky.social · 18/11/2024
#TipsForNewDocs When I care for seriously ill pts, I say: "If there was something more you could be doing, I would tell you. This is not your fault." Do your best to relieve the burden of self-recrimination felt by very sick pts and their families. #kittlesonrules
2163