Do platform workers inadvertently strengthen the algorithmic management (AM) systems they seek to resist? Drawing on 37 interviews with digital labor platform m...

Purpose. We examine the impact of artificial intelligence (AI) on the work characteristics of frontline service employees and consider implications for their roles and future research.Design/methodolo...

Five research-backed interventions can help leaders deepen their commitment to managing talent.

Five research-backed interventions can help leaders deepen their commitment to managing talent.

This systematic review investigates why and how platform workers express voice in a context where institutional and organisational voice mechanisms and representation structures are lacking or absent....

This paper examines how the social relations of platform work shape workers’ acts of resistance. We critically discuss the broad spectrum of resistance approaches employed by platform workers, brin...

Despite two decades of evolution as an area of research and practice, talent management faces ongoing criticism for being overly static in its approach, offering little in terms of enabling strategic...