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The Shift Project

@shift-project.bsky.social
420 followers 1 following 62 posts

National survey data & precarious employment research | @harvardkennedy.bsky.social & @ucberkeleyofficial.bsky.social | #Scheduling #ServiceSector #EssentialWorkers #Health shift.hks.harvard.edu

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The Shift Project @shift-project.bsky.social · 29/06/2026
4/5 - Notably, the strength of the FWW laws strongly differed depending on the jurisdiction. The percentage point increase in two-week notices was 5x as much in New York as Philadelphia (25p.p. vs 5p.p.). This potentially reflects differences in local enforcement capacity.
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The Shift Project @shift-project.bsky.social · 29/06/2026
3/5 - In addition, the authors find no evidence that employee turnover, wages, or benefits changed as employers adjusted to these new rules. However, the laws do not seem to alter the average number of hours worked, contrary to their underlying goal of worker stability.
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The Shift Project @shift-project.bsky.social · 29/06/2026
2/5- Using Shift Project data, @dschneider.bsky.social @kristenharknett.bsky.social & David Arbelaez, find that across major cities, FWW produced favorable changes in advanced and last-minute shift changes, decreasing by 29% and 10%. They also find an associated 19% decline in “clopening” shifts.
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The Shift Project @shift-project.bsky.social · 12/01/2026
7/8 Are Fair Workweek policies a promising way to improve the quality of workers’ schedules? Our data say yes. We find that Los Angeles’ FWWO for retail workers has reduced exposure to “just-in-time” scheduling practices, like short notice of work schedules and on-call shifts.
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The Shift Project @shift-project.bsky.social · 12/01/2026
5/8 The result of these insufficient and unpredictable working hours? Roughly half of fast food workers in Los Angeles County say that their work schedules cause conflict with family life, and 78% have a hard time affording their bills & expenses.
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The Shift Project @shift-project.bsky.social · 12/01/2026
4/8 Most workers in both sectors want more stable schedules, but how do fast food workers’ schedules compare to their retail counterparts? On average, they grapple with shorter notice of their schedules and greater week-to-week volatility in work hours.
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The Shift Project @shift-project.bsky.social · 12/01/2026
3/8 Many fast food workers are subject to irregular and unpredictable schedules that they have little control over. Only 26% have regular daytime schedules, and almost half say that they have no input as to when they work each week.
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The Shift Project @shift-project.bsky.social · 12/01/2026
2/8 Less than one third of fast food workers in Los Angeles County are usually working 40 or more hours per week, and 35% are involuntarily part-time: working fewer than 35 hours but wanting more.
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The Shift Project @shift-project.bsky.social · 07/11/2025
4/5 - Falling into an exemption category is associated with a lower likelihood of being offered ESI. Workers are nearly 30, 25, and 8 percentage points less likely to be offered ESI if at a franchised firm, work part time, and have been at a firm for less than one year, respectively.
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The Shift Project @shift-project.bsky.social · 07/11/2025
3/5 - Using the Shift Project’s measures of firm franchise status (used as a proxy for firm size), part-time status, and tenure, we find that nearly 60% of hourly service-sector workers fall into at least one of the exemption categories. @dschneider.bsky.social @gabyaboulafia.bsky.social
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The Shift Project @shift-project.bsky.social · 07/10/2025
7/7 Amazon’s fissured employment model may have helped it overtake UPS and FedEx in market share, but it has very troubling implications for workers – and, given its size and influence, how Amazon treats its workers has effects that reach well beyond its own workforce.
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The Shift Project @shift-project.bsky.social · 07/10/2025
6/7 But one shared experience among Amazon’s warehouse workers and delivery drivers? Being exposed to a high degree of surveillance and speed tracking on the job. Simply put, as one Amazon worker told us: “They know everything.”
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The Shift Project @shift-project.bsky.social · 07/10/2025
5/7 Amazon drivers’ challenges don’t stop at lower wages – they also have much less access to benefits like paid sick leave. The result: one in four report going hungry in the past month, & one in three report not being able to fully pay their utilities bills in the past month.
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The Shift Project @shift-project.bsky.social · 07/10/2025
4/7 On average, Amazon warehouse workers benefit from having more stable schedules than UPS and FedEx warehouse workers, but Amazon delivery drivers don’t have the same edge over UPS and FedEx drivers – illustrating the divide between Amazon’s delivery and fulfillment operations.
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The Shift Project @shift-project.bsky.social · 07/10/2025
3/7 A critical contrast: the entire UPS workforce is directly employed & unionized, while Amazon’s workforce is highly fissured. None of its delivery drivers are actually Amazon employees; they are either independent gig workers (Amazon Flex) or employees of subcontracted DSPs.
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The Shift Project @shift-project.bsky.social · 07/10/2025
2/7 We find that Amazon delivery drivers earn much lower wages on average than UPS or FedEx drivers, partially because Amazon workers rarely stick around for multiple years – and their pay hardly increases if they do. @dschneider.bsky.social @profsheenalives.bsky.social @juliesulabor.bsky.social
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The Shift Project @shift-project.bsky.social · 28/08/2025
7/8 – Notably, FSI young workers also tend to be employed in some of the least supportive sectors, such as fast food.
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The Shift Project @shift-project.bsky.social · 28/08/2025
6/8 – Importantly, these workplace experiences don’t just impact these workers at work – they also impact them off the clock, with large associated changes in psychological distress.
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The Shift Project @shift-project.bsky.social · 28/08/2025
5/8 – FSI workers are also more likely to feel physical unsafe at work, experience discrimination, and experience customer abuse. All of these negative experiences are associated with significant drops in job satisfaction and intent to stay in one’s current job.
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The Shift Project @shift-project.bsky.social · 28/08/2025
4/8 FSI workers also report less support from supervisors and coworkers, and more punitive discipline. Notably, they are 5.7 percentage points more likely to report being ridiculed, which has a very large effect on job outcomes. @harvardkennedy.bsky.social @ucsfhealth.bsky.social
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The Shift Project @shift-project.bsky.social · 28/08/2025
3/8 – FSI workers face more disrespect and bullying from supervisors/coworkers, deeply affecting job outcomes. Those who feel respected by their supervisor report a 51-point increase in job satisfaction. @dschneider.bsky.social @kristenharknett.bsky.social
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The Shift Project @shift-project.bsky.social · 28/08/2025
2/8 - Formerly systems involved (FSI) young workers report overall more negative onboarding experiences as compared to their non-involved peers. Positive onboarding experiences significantly impact job outcomes including job satisfaction and intent to stay in one’s current job.
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The Shift Project @shift-project.bsky.social · 03/07/2025
5/7 - 💼 Important finding: No evidence firms offset PSL costs through other channels of adjustment. No cuts to wages, health insurance, retirement benefits, or schedule stability. This addresses key concern about unintended consequences of mandates.
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The Shift Project @shift-project.bsky.social · 03/07/2025
4/7 - 📈 Key findings: PSL mandates increased worker access to paid sick leave from 46% to 62% in treatment states, while control states saw minimal change (37% to 39%). Workers also 3pp less likely to work while sick when PSL laws in effect. #PublicHealth
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The Shift Project @shift-project.bsky.social · 03/07/2025
3/5 How does exposure to technology affect how much older workers like their jobs? Sales tech was not shown to impact job satisfaction or retention, but exposure to surveillance tech that punishes workers for slowness was associated with a higher likelihood of intending to look for a new job.
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The Shift Project @shift-project.bsky.social · 11/06/2025
6/8 - INDOOR workers feel trapped by heat: many stick their heads in FREEZERS or retreat to cars with AC during breaks. 88% can't control their workplace AC, and some need central CORPORATE APPROVAL just to adjust the thermostat. #WorkerSafety
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The Shift Project @shift-project.bsky.social · 11/06/2025
5/8 - ⚠️ Indoor heat exposure has serious health consequences: 61% of workers had heat-related headaches, 58% fatigue, 43% nausea, and 17% dangerous heart rate spikes. With more heat waves, workers across all types of workplaces are at risk. 🌡️
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The Shift Project @shift-project.bsky.social · 11/06/2025
4/8 - 🏪 The problem spans ALL service industries - it's not just the "obvious" hot spots: While warehouses (63%) and fast-food kitchens (58%) top the list, workers at coffee shops (41%), retail stores (40%), and even pharmacies face dangerous heat exposure.
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The Shift Project @shift-project.bsky.social · 11/06/2025
3/8 - 🔥 Heat exposure in the workplace is the norm, not the exception, even for indoor workers: • 65% of indoor service sector workers feel overheated at work • 45% experience temps over 80°F (OSHA's danger threshold) This isn't just about outdoor work or kitchens anymore.
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The Shift Project @shift-project.bsky.social · 13/11/2024
7/7 - The increase in California’s fast food minimum wage has significantly boosted workers’ wages, and without adverse impacts on scheduling stability or benefits. Still, there is much more work to be done to improve job quality in the fast food industry.
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The Shift Project @shift-project.bsky.social · 13/11/2024
6/7 - Employers could have adjusted to the minimum wage increase by cutting benefits offered to employees, but we see no change in workers’ access to benefits like health insurance and paid sick leave.
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The Shift Project @shift-project.bsky.social · 13/11/2024
5/7 - We find no evidence that fast food employers reduced workers’ hours or schedule stability in response to the minimum wage increase. There is also no evidence that workers suffered more labor violations, like wage theft, after the increase.
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The Shift Project @shift-project.bsky.social · 13/11/2024
4/7 - Shift data show that California fast food workers experienced an average pay raise of $2.50/hour after the minimum wage hike. Noncompliance exists, but the share of workers earning less than $20/hour dropped by 60 pp. against fast food workers in comparison states.
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