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@reworked.bsky.social
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The leading community of employee experience and digital workplace practitioners. Sister pub to CMSWire (customer experience) and VKTR (enterprise AI). Get your free membership: www.reworked.co/membership/join-us

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Reworked @reworked.bsky.social · 5h
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Claude Now Works Directly Inside Google Docs, Sheets and Slides
Anthropic's new sidebar add-on and connectors let Claude read, edit and create Workspace files directly, with enterprise controls intact. Continue reading...
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Reworked @reworked.bsky.social · 7h
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AI Is Compounding Change Fatigue, Change Saturation and Decision Fatigue
People cannot tolerate limitless change. What looks like resistance is likely people reaching capacity. Here's how to cut the load before they break. Continue reading...
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Reworked @reworked.bsky.social · 9h
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SAP Acquires TechWolf to Add Live Skills Data to SuccessFactors
The deal would fold TechWolf's skills and task tracking into SuccessFactors. SAP says TechWolf will stay open to customers who use other HR systems. Continue reading...
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Reworked @reworked.bsky.social · 10h
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SAP Acquires TechWolf to Add Live Skills Data to SuccessFactors
The deal would fold TechWolf's skills and task tracking into SuccessFactors. SAP says TechWolf will stay open to customers who use other HR systems. Continue reading...
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Reworked @reworked.bsky.social · 11h
"It's everyone's problem, but it's nobody's job to fix it." Appspace's Experience Reset at WOW26 fixes much of the tech. Reworked Contributor Craig Durr explains why HR, comms, facilities and IT still have to decide who owns the result. ow.ly/nS9I50ZUNPr
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Reworked @reworked.bsky.social · 05/10/2026
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The Experience Reset: An Analyst's Field Guide to Appspace WOW26 by @craigdurr
Appspace's WOW26 Experience Reset fixes much of the technology. Craig Durr explains why four teams still have to decide who owns the result. Continue reading...
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Reworked @reworked.bsky.social · 05/10/2026
reworked.co
The Experience Reset: An Analyst's Field Guide to Appspace WOW26 by @craigdurr
Appspace's WOW26 Experience Reset fixes much of the technology. Craig Durr explains why four teams still have to decide who owns the result. Continue reading...
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Reworked @reworked.bsky.social · 05/10/2026
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AI Remembers Everything Except Which AI Chat Your Work Is In
Lost a decision in an old AI chat? You're not alone. Experts explain the fragmentation problem and offer habits to keep work out of the chat tabs. Continue reading...
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Reworked @reworked.bsky.social · 05/10/2026
ChatGPT for Word switched on by default Oct. 1 for business workspaces. As one expert puts it, "Default on means silence is consent." Reworked Columnist David Barry explains what IT should decide now, from personal logins to token bills. ow.ly/5KoL50ZUkt7
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Reworked @reworked.bsky.social · 02/10/2026
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What Losing a Reading Contest Taught Me About Employee Experience
How employees spend time outside of work says a lot about what they need at work. Here's how HR can read the signals to inform workplace strategy. Continue reading...
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Reworked @reworked.bsky.social · 02/10/2026
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ChatGPT for Word Is On by Default and IT Has Some Homework
OpenAI's ChatGPT add-in is now on by default in Word for business workspaces. Experts say IT should decide now, before personal logins and token bills pile up. Continue reading...
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Reworked @reworked.bsky.social · 02/10/2026
AI is moving work faster than leaders can track where it lands. Your frontline already knows. Reworked Contributor Lourdes Gonzalez shares four simple questions to ask them, starting with "Where did the work go?" Spoiler: it didn't disappear. ow.ly/G83u50ZTO5H
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Reworked @reworked.bsky.social · 02/10/2026
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The Biggest Announcements From OpenAI DevDay: Dots, Agents and a $500 Plan
OpenAI DevDay 2026 introduced always-on dots agents, ChatGPT Space, new agent APIs and a $500 Pro plan. Here's what enterprises need to know. Continue reading...
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Reworked @reworked.bsky.social · 01/10/2026
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ServiceNow Opens Early Access to Flow, an IT Help Desk That Lives in Chat
ServiceNow introduced Flow today, an IT help desk that handles routine IT requests in Slack or Microsoft Teams. ServiceNow says it can be running in a day. Continue reading...
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Reworked @reworked.bsky.social · 01/10/2026
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Your Frontline Knows What’s Changing Before You Do
Your frontline employees see where AI helps, where it creates friction and where work lands. Four questions can turn their insights into business foresight. Continue reading...
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Reworked @reworked.bsky.social · 01/10/2026
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Unily Launches Content Studio to Reach Employees in the Format They Prefer
Unily's new Content Studio turns one source into podcasts, videos and infographics, but experts ask: will AI help comms teams send less? Continue reading...
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Reworked @reworked.bsky.social · 01/10/2026
Satya Nadella calls Copilot a "new OS for work." Experts say an OS earns that name by controlling what runs. Copilot isn't there yet. Reworked Columnist David Barry explains what admins should lock down before Autopilot starts working when nobody is watching. ow.ly/Gz6450ZTnPt
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Reworked @reworked.bsky.social · 30/09/2026
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OpenAI Introduces Always-On Dots Agents
Sam Altman introduced Dots, personal autonomous agents, at DevDay, calling them "the real-deal AI we always imagined for ourselves." Continue reading...
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Reworked @reworked.bsky.social · 30/09/2026
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Microsoft Calls Copilot an 'OS for Work.' IT Still Has to Govern It
Is Copilot really an operating system? Experts say it lacks the controls to earn the name. Here's what admins need in place first. Continue reading...
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Reworked @reworked.bsky.social · 30/09/2026
Meta's AI alignment chief typed STOP. Her agent kept deleting emails anyway. Reworked Staff Reporter Virginia Backaitis explains why a rule typed into the chat is the first thing an agent forgets and why real guardrails belong in the code. ow.ly/mMpp50ZSXOF
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Reworked @reworked.bsky.social · 29/09/2026
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Telling an AI Agent to Stop Isn't a Safety Plan by @actbrilliant
Meta's AI alignment chief typed STOP. Her agent kept deleting emails, exposing three controls that fail the moment you rely on them. Continue reading...
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Reworked @reworked.bsky.social · 29/09/2026
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Omnissa Launches Elara to Detect Shadow AI at Work
New Elara, in beta, and autonomous agents aim to rein in shadow AI while cutting manual IT work across endpoints. Continue reading...
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Reworked @reworked.bsky.social · 29/09/2026
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Pearson Acquires AI-Skills Verification Platform Workera
The deal, expected to close by the end of 2026, will bring Workera's AI workforce skills verification platform into Pearson's enterprise learning business. Continue reading...
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Reworked @reworked.bsky.social · 29/09/2026
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Perceptyx Anywhere Links Employee Experience Data to Enterprise AI
Perceptyx Anywhere feeds employee survey data to a company's AI tools, tests whether they read it correctly and builds SLMs to forecast workforce trends. Continue reading...
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Reworked @reworked.bsky.social · 29/09/2026
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AI Can Do It. But How Should We Use It?
Human responsibility doesn't disappear just because AI generated the output. The next questions leaders must answer around AI. Continue reading...
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Reworked @reworked.bsky.social · 29/09/2026
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Meta Hopes Third Time's the Charm With Meta Enterprise Platform
CEO Mark Zuckerberg announced the launch of the Meta Enterprise Platform on Sept. 28. Has the social media giant learned since Workplace? Continue reading...
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Reworked @reworked.bsky.social · 28/09/2026
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DocuWare Adds AI Assistant in Platform Overhaul
The redesigned document management system introduces DocuWare Aura, an AI assistant for natural-language search and expanded intelligent document processing. Continue reading...
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Reworked @reworked.bsky.social · 28/09/2026
Island raised a $400M Series F at a $6.4B valuation as the enterprise browser maker recasts itself as an "agentic control plane" for employees and AI agents. Its logic: agents behave like knowledge workers, so 90% of the governance work was already built. ow.ly/Rwz150ZS6vh
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Reworked @reworked.bsky.social · 28/09/2026
Island Raises $400M at $6.4B Valuation as It Moves Past the Browser www.reworked.co/information-...
reworked.co
Island Raises $400M at $6.4B Valuation as It Moves Past the Browser
Island raised $400M at a $6.4B valuation as the enterprise browser company recasts itself as a control plane for governing both employees and AI agents.
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Reworked @reworked.bsky.social · 27/09/2026
reworked.co
The 10 Elephants in the Internal Communications Room: IC's Execution Problem by @zenify_net
Internal comms often serves senders, not employees. Here are 10 blind spots, from email overload to unclear ownership, to help IC design around real work. Continue reading...
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Reworked @reworked.bsky.social · 25/09/2026
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Microsoft Rebuilds Copilot as an 'OS for Work'
Microsoft rebuilt Copilot around Home, Code and Autopilot and moved its agents to usage-based billing. Most of the new features are in preview. Continue reading...
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Reworked @reworked.bsky.social · 25/09/2026
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Workato Makes AIRO the Front Door to Its AI Platform at WOW
At WOW 2026, Workato made AIRO its main interface and launched tools to monitor, test and govern AI agents after they go live. Continue reading...
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Reworked @reworked.bsky.social · 25/09/2026
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University of Phoenix Bets $31.5M That Employer Data Can Prove the Degree's Worth by @thelance
University of Phoenix bought workforce skills intelligence platform Fuel50 as universities struggle to prove their degrees meets today's workplace needs. Continue reading...
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Reworked @reworked.bsky.social · 25/09/2026
Email is the junk food of internal comms: quick, satisfying and bad for you in bulk. Reworked Contributor Cristian Salanti names 10 elephants in the IC room and makes the case for designing communication around the moment employees actually need it. ow.ly/xwjl50ZRk7r
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Reworked @reworked.bsky.social · 24/09/2026
reworked.co
The 10 Elephants in the Internal Communications Room: IC's Execution Problem by @zenify_net
Internal comms often serves senders, not employees. Here are 10 blind spots, from email overload to unclear ownership, to help IC design around real work. Continue reading...
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Reworked @reworked.bsky.social · 24/09/2026
reworked.co
UiPath Launches Cartographer to Capture How Work Gets Done
The new product records the rules, exceptions and judgment calls behind business processes, then uses that record to build automations. Continue reading...
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Reworked @reworked.bsky.social · 24/09/2026
For every 100 men promoted, only 60 Black women move up. Reworked Contributor Cindu Thomas-George argues that closing the gap is a leadership job rather than an HR initiative. Her reminder: allyship is a title you earn, not one you give yourself. ow.ly/WimT50ZQRl7
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Reworked @reworked.bsky.social · 23/09/2026
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Supporting Black Women at Work Is a Leadership Imperative
For every 100 men promoted, only 60 Black women move up. Here's what's holding them back, and how leaders can turn allyship into action. Continue reading...
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Reworked @reworked.bsky.social · 23/09/2026
reworked.co
Ema Raises $77M Series B, Quadruples Valuation to Take AI Employees Global by @msophiahawley
Ema raised a $77M Series B led by Creaegis, quadrupling its valuation. Its AI Employees already run HR, IT and finance work at Wipro and other enterprises. Continue reading...
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Reworked @reworked.bsky.social · 23/09/2026
reworked.co
Unily Brings Its Glass Interface to Frontline Workers' Phones
Glass for Frontline puts Unily's conversational interface on a phone, giving frontline employees a single place to ask questions and act on feedback. Continue reading...
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Reworked @reworked.bsky.social · 23/09/2026
reworked.co
Supporting Black Women at Work Is a Leadership Imperative
For every 100 men promoted, only 60 Black women move up. Here's what's holding them back, and how leaders can turn allyship into action. Continue reading...
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Reworked @reworked.bsky.social · 23/09/2026
ServiceNow, Workday and SAP are charging for AI agents by the action instead of the seat, and procurement has never had to forecast a bill like this. Reworked Columnist David Barry lays out how to test, budget and negotiate before vendor lock-in decides for you. ow.ly/Z1BR50ZQrvP
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Reworked @reworked.bsky.social · 22/09/2026
reworked.co
Recognition Isn't an Event – It's a Relationship
Employee recognition lands well when it's specific, timely and meaningful. Done right, it's more than appreciation: it reinforces behaviors a company values. Continue reading...
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Reworked @reworked.bsky.social · 22/09/2026
reworked.co
How Enterprises Should Prepare for Per-Action AI Agent Pricing
ServiceNow, Workday and SAP are now billing AI agents per action, not per seat. Here's how enterprises should test, budget and negotiate before they sign. Continue reading...
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Reworked @reworked.bsky.social · 22/09/2026
Reworked Columnist Lance Haun points out that Sam Altman and Microsoft's Mustafa Suleyman cannot agree on whether AI causes a jobs apocalypse. Meanwhile just 44% of CFOs plan any AI-related cuts this year. History says the automation story is messier than headlines admit. ow.ly/rQC250ZQ0vl
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Reworked @reworked.bsky.social · 21/09/2026
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The Digital Workplace Creates a Visibility Bias
Digital tools reward the work that's easy to see, not the work that matters most. Here's how leaders can spot the hidden contributions that drive real value. Continue reading...
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Reworked @reworked.bsky.social · 21/09/2026
reworked.co
The AI Industry Can't Agree on What It's Doing to Your Job by @thelance
Sam Altman says no jobs apocalypse. Microsoft says the countdown is 18 months. If the people building AI can't agree, how are you supposed to plan? Continue reading...
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Reworked @reworked.bsky.social · 21/09/2026
Reworked Contributor Steve Bynghall finds the companies actually winning at frontline engagement. Their trick is not chasing CEO messages but nailing the shift schedule, the payslip and the next task, the daily reasons workers open the app at all. ow.ly/vz5Q50ZPwq1
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Reworked @reworked.bsky.social · 18/09/2026
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How These Companies Cracked Frontline Engagement by @bynghall
Nobody opens an app for a CEO message, but they will for their shift or payslip. How smart companies are finally cracking frontline engagement. Continue reading...
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Reworked @reworked.bsky.social · 18/09/2026
Help desks are built to close tickets, not restore productivity. Reworked Contributor Rohinee Mohindroo argues that redesigning the work, ownership and architecture before adding AI agents is what actually gets employees back to their jobs faster. ow.ly/8HcI50ZP0Cw
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