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@reworked.bsky.social

246 followers 449 following 1.3K posts

The leading community of employee experience and digital workplace practitioners. Sister pub to CMSWire (customer experience) and VKTR (enterprise AI). Get your free membership: www.reworked.co/membership/join-us

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Reworked @reworked.bsky.social · 3h

OpenAI Introduces Always-On Dots Agents

Sam Altman introduced Dots, personal autonomous agents, at DevDay, calling them "the real-deal AI we always imagined for ourselves." Continue reading...

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Reworked @reworked.bsky.social · 6h

Microsoft Calls Copilot an 'OS for Work.' IT Still Has to Govern It

Is Copilot really an operating system? Experts say it lacks the controls to earn the name. Here's what admins need in place first. Continue reading...

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Reworked @reworked.bsky.social · 8h

Meta's AI alignment chief typed STOP. Her agent kept deleting emails anyway. Reworked Staff Reporter Virginia Backaitis explains why a rule typed into the chat is the first thing an agent forgets and why real guardrails belong in the code. ow.ly/mMpp50ZSXOF

Reworked @reworked.bsky.social · 29/09/2026

Telling an AI Agent to Stop Isn't a Safety Plan by @actbrilliant

Meta's AI alignment chief typed STOP. Her agent kept deleting emails, exposing three controls that fail the moment you rely on them. Continue reading...

Reworked @reworked.bsky.social · 29/09/2026

Omnissa Launches Elara to Detect Shadow AI at Work

New Elara, in beta, and autonomous agents aim to rein in shadow AI while cutting manual IT work across endpoints. Continue reading...

Reworked @reworked.bsky.social · 29/09/2026

Pearson Acquires AI-Skills Verification Platform Workera

The deal, expected to close by the end of 2026, will bring Workera's AI workforce skills verification platform into Pearson's enterprise learning business. Continue reading...

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Reworked @reworked.bsky.social · 29/09/2026

Perceptyx Anywhere Links Employee Experience Data to Enterprise AI

Perceptyx Anywhere feeds employee survey data to a company's AI tools, tests whether they read it correctly and builds SLMs to forecast workforce trends. Continue reading...

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Reworked @reworked.bsky.social · 29/09/2026

AI Can Do It. But How Should We Use It?

Human responsibility doesn't disappear just because AI generated the output. The next questions leaders must answer around AI. Continue reading...

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Reworked @reworked.bsky.social · 29/09/2026

Meta Hopes Third Time's the Charm With Meta Enterprise Platform

CEO Mark Zuckerberg announced the launch of the Meta Enterprise Platform on Sept. 28. Has the social media giant learned since Workplace? Continue reading...

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Reworked @reworked.bsky.social · 28/09/2026

DocuWare Adds AI Assistant in Platform Overhaul

The redesigned document management system introduces DocuWare Aura, an AI assistant for natural-language search and expanded intelligent document processing. Continue reading...

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Reworked @reworked.bsky.social · 28/09/2026

Island raised a $400M Series F at a $6.4B valuation as the enterprise browser maker recasts itself as an "agentic control plane" for employees and AI agents. Its logic: agents behave like knowledge workers, so 90% of the governance work was already built. ow.ly/Rwz150ZS6vh

Reworked @reworked.bsky.social · 28/09/2026

Island Raises $400M at $6.4B Valuation as It Moves Past the Browser www.reworked.co/information-...

Island Raises $400M at $6.4B Valuation as It Moves Past the Browser

Island raised $400M at a $6.4B valuation as the enterprise browser company recasts itself as a control plane for governing both employees and AI agents.

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Reworked @reworked.bsky.social · 27/09/2026

The 10 Elephants in the Internal Communications Room: IC's Execution Problem by @zenify_net

Internal comms often serves senders, not employees. Here are 10 blind spots, from email overload to unclear ownership, to help IC design around real work. Continue reading...

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Reworked @reworked.bsky.social · 25/09/2026

Microsoft Rebuilds Copilot as an 'OS for Work'

Microsoft rebuilt Copilot around Home, Code and Autopilot and moved its agents to usage-based billing. Most of the new features are in preview. Continue reading...

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Reworked @reworked.bsky.social · 25/09/2026

Workato Makes AIRO the Front Door to Its AI Platform at WOW

At WOW 2026, Workato made AIRO its main interface and launched tools to monitor, test and govern AI agents after they go live. Continue reading...

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Reworked @reworked.bsky.social · 25/09/2026

University of Phoenix Bets $31.5M That Employer Data Can Prove the Degree's Worth by @thelance

University of Phoenix bought workforce skills intelligence platform Fuel50 as universities struggle to prove their degrees meets today's workplace needs. Continue reading...

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Reworked @reworked.bsky.social · 25/09/2026

Email is the junk food of internal comms: quick, satisfying and bad for you in bulk. Reworked Contributor Cristian Salanti names 10 elephants in the IC room and makes the case for designing communication around the moment employees actually need it. ow.ly/xwjl50ZRk7r

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Reworked @reworked.bsky.social · 24/09/2026

The 10 Elephants in the Internal Communications Room: IC's Execution Problem by @zenify_net

Internal comms often serves senders, not employees. Here are 10 blind spots, from email overload to unclear ownership, to help IC design around real work. Continue reading...

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Reworked @reworked.bsky.social · 24/09/2026

UiPath Launches Cartographer to Capture How Work Gets Done

The new product records the rules, exceptions and judgment calls behind business processes, then uses that record to build automations. Continue reading...

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Reworked @reworked.bsky.social · 24/09/2026

For every 100 men promoted, only 60 Black women move up. Reworked Contributor Cindu Thomas-George argues that closing the gap is a leadership job rather than an HR initiative. Her reminder: allyship is a title you earn, not one you give yourself. ow.ly/WimT50ZQRl7

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Reworked @reworked.bsky.social · 23/09/2026

Supporting Black Women at Work Is a Leadership Imperative

For every 100 men promoted, only 60 Black women move up. Here's what's holding them back, and how leaders can turn allyship into action. Continue reading...

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Reworked @reworked.bsky.social · 23/09/2026

Ema Raises $77M Series B, Quadruples Valuation to Take AI Employees Global by @msophiahawley

Ema raised a $77M Series B led by Creaegis, quadrupling its valuation. Its AI Employees already run HR, IT and finance work at Wipro and other enterprises. Continue reading...

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Reworked @reworked.bsky.social · 23/09/2026

Unily Brings Its Glass Interface to Frontline Workers' Phones

Glass for Frontline puts Unily's conversational interface on a phone, giving frontline employees a single place to ask questions and act on feedback. Continue reading...

Reworked @reworked.bsky.social · 23/09/2026

Supporting Black Women at Work Is a Leadership Imperative

For every 100 men promoted, only 60 Black women move up. Here's what's holding them back, and how leaders can turn allyship into action. Continue reading...

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Reworked @reworked.bsky.social · 23/09/2026

ServiceNow, Workday and SAP are charging for AI agents by the action instead of the seat, and procurement has never had to forecast a bill like this. Reworked Columnist David Barry lays out how to test, budget and negotiate before vendor lock-in decides for you. ow.ly/Z1BR50ZQrvP

Reworked @reworked.bsky.social · 22/09/2026

Recognition Isn't an Event – It's a Relationship

Employee recognition lands well when it's specific, timely and meaningful. Done right, it's more than appreciation: it reinforces behaviors a company values. Continue reading...

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Reworked @reworked.bsky.social · 22/09/2026

How Enterprises Should Prepare for Per-Action AI Agent Pricing

ServiceNow, Workday and SAP are now billing AI agents per action, not per seat. Here's how enterprises should test, budget and negotiate before they sign. Continue reading...

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Reworked @reworked.bsky.social · 22/09/2026

Reworked Columnist Lance Haun points out that Sam Altman and Microsoft's Mustafa Suleyman cannot agree on whether AI causes a jobs apocalypse. Meanwhile just 44% of CFOs plan any AI-related cuts this year. History says the automation story is messier than headlines admit. ow.ly/rQC250ZQ0vl

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Reworked @reworked.bsky.social · 21/09/2026

The Digital Workplace Creates a Visibility Bias

Digital tools reward the work that's easy to see, not the work that matters most. Here's how leaders can spot the hidden contributions that drive real value. Continue reading...

Reworked @reworked.bsky.social · 21/09/2026

The AI Industry Can't Agree on What It's Doing to Your Job by @thelance

Sam Altman says no jobs apocalypse. Microsoft says the countdown is 18 months. If the people building AI can't agree, how are you supposed to plan? Continue reading...

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Reworked @reworked.bsky.social · 21/09/2026

Reworked Contributor Steve Bynghall finds the companies actually winning at frontline engagement. Their trick is not chasing CEO messages but nailing the shift schedule, the payslip and the next task, the daily reasons workers open the app at all. ow.ly/vz5Q50ZPwq1

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Reworked @reworked.bsky.social · 18/09/2026

How These Companies Cracked Frontline Engagement by @bynghall

Nobody opens an app for a CEO message, but they will for their shift or payslip. How smart companies are finally cracking frontline engagement. Continue reading...

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Reworked @reworked.bsky.social · 18/09/2026

Help desks are built to close tickets, not restore productivity. Reworked Contributor Rohinee Mohindroo argues that redesigning the work, ownership and architecture before adding AI agents is what actually gets employees back to their jobs faster. ow.ly/8HcI50ZP0Cw

Reworked @reworked.bsky.social · 18/09/2026

Paradigm Rebuilds Employee Surveys Around AI Signals

Paradigm's Surface Listening uses AI to monitor behavioral signals to decide when to survey employees, who to ask and what. Continue reading...

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Reworked @reworked.bsky.social · 18/09/2026

Anthropic Rebuilds Claude Projects Around Parallel Work

Anthropic updated projects in Claude Code to coordinate multiple agents working in parallel. The redesign will roll out more widely across Claude. Continue reading...

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Reworked @reworked.bsky.social · 18/09/2026

Redesigning Workflows for an Agentic World: The Help Desk by @rohineemoh

Help desks currently optimize to close out tickets. What if we redesigned them to help employees get back to work faster? Continue reading...

Reworked @reworked.bsky.social · 17/09/2026

Cohere Buys Aleph Alpha in Sovereign AI Deal by @msophiahawley

Cohere and Aleph Alpha signed a definitive combination agreement valued at roughly $20B, with Schwarz Group committing €500M to lead Cohere's Series E. Continue reading...

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Reworked @reworked.bsky.social · 17/09/2026

HiBob Embeds Bersin's Galileo AI Into Bob HR Platform

HiBob embedded Josh Bersin's Galileo into Bob's AI agents. It landed the same day Bersin's company gave Galileo a major overhaul. Continue reading...

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Reworked @reworked.bsky.social · 17/09/2026

Anthropic Merges Cowork, Chat, Docs and Slides Into One Claude by @msophiahawley

Anthropic merges Claude Cowork and chat into a single interface and launches Claude Docs and Slides in beta. Rolling out to Pro and Max plans first. Continue reading...

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Reworked @reworked.bsky.social · 17/09/2026

Redesigning Workflows for an Agentic World: The Help Desk by @rohineemoh

Help desks currently optimize to close out tickets. What if we redesigned them to help employees get back to work faster? Continue reading...

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Reworked @reworked.bsky.social · 17/09/2026

Forrester's new Wave names Medallia the lone leader in customer feedback management. The real barrier for CX teams is messy data and governance gaps, not the AI model. ow.ly/nZUZ50ZOziq

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Reworked @reworked.bsky.social · 16/09/2026

Interact Launches Cue and Conductor to Automate Intranet Work

Interact launches Cue and Conductor, two AI tools designed to personalize the intranet for employees and automate how HR, IT and comms teams manage it. Continue reading...

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Reworked @reworked.bsky.social · 16/09/2026

One Login Layer Outage Took Out 6 Microsoft 365 Tools

A 48-hour Microsoft 365 outage took Defender XDR offline. Why single sign-on is a business continuity risk — and the backups every enterprise needs now. Continue reading...

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Reworked @reworked.bsky.social · 16/09/2026

Not every task needs judgment. Reworked Columnist David Barry explains why deterministic rules engines still beat AI agents on cost, auditability and reliability, plus the one question worth asking before you reach for a model instead of a rule. ow.ly/Aqh450ZOa2K

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Reworked @reworked.bsky.social · 16/09/2026

How to Know When Deterministic Automation Beats an AI Agent

Agents are seen as the future, but rules engines are cheaper, safer and easier to audit. Here's how to tell which one your task needs. Continue reading...

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Reworked @reworked.bsky.social · 15/09/2026

Invisible Information: Visibility Is Becoming the Next Competitive Advantage

Stop asking where to store a document and start asking who will need it. Transform your knowledge management by designing systems around people's needs. Continue reading...

Reworked @reworked.bsky.social · 15/09/2026

AI notetakers delete the transcript once they've summarized it, which is fine until you need the exact wording months later. Reworked Columnist David Barry explains why raw data is oil rather than garbage and why redaction beats deletion. ow.ly/QN4c50ZNFym

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Reworked @reworked.bsky.social · 15/09/2026

Superhuman Buys AI Notetaker Fathom to Bring Meeting Insights Into Work

The deal folds Fathom's meeting capture into Superhuman's email, docs and agent stack, feeding conversation context to its Go AI assistant. Continue reading...

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Reworked @reworked.bsky.social · 14/09/2026

Don't Let AI Summarize Away Data You'll Need Later

AI meeting summaries help you catch up, but deleting the raw transcript erases the context and evidence businesses may need years later. Continue reading...

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Reworked @reworked.bsky.social · 14/09/2026

Google rolled out Teams chat and OneDrive import tools alongside a Chat to Teams interoperability bridge, giving enterprises both an exit from Microsoft and a reason never to leave. Experts say the bridge might keep migrations stuck in permanent parallel mode. ow.ly/xcLP50ZN7SO