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Public Policy Lab

@publicpolicylab.bsky.social
232 followers 87 following 22 posts

We design policy and services that help the American public build better lives. Nonprofit and nonpartisan. Visit us at www.publicpolicylab.org.

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Public Policy Lab @publicpolicylab.bsky.social · 28/09/2026
Don't miss a (free! virtual! hands-on!) workshop led by PPL's @chelseamauldin.bsky.social and RMIT's Natalia Radywyl on Wednesday exploring the dual-timeframe approach to policy innovation, part of Systemic Design Association's RSD15 conference. Register below: events.zoom.us/ev/Avz8lNCiH...
events.zoom.us
RSD15–Communications Perspectives
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Public Policy Lab @publicpolicylab.bsky.social · 23/09/2026
Starting in January 2027, H.R. 1 will require Medicaid recipients and caseworkers to navigate new eligibility requirements. That’s why we’re proud to support @codeforamerica.org + @marylandconnect.bsky.social, alongside @civilladetroit.bsky.social, in streamlining Medicaid processes for Maryland ⬇️
codeforamerica.org
Code for America and State of Maryland Partner to Streamline Medicaid Eligibility Amid H.R. 1 Implementation — Code for America
Partnership brings together the civic technology ecosystem to protect access to healthcare benefits ahead of new federal redetermination and work reporting requirements
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Code for America @codeforamerica.org · 22/09/2026
We're partnering with @marylandconnect.bsky.social alongside @civilladetroit.bsky.social and @publicpolicylab.bsky.social to support Maryland ahead of upcoming Medicaid changes, including eligibility renewals and new community engagement requirements. Learn more here: bit.ly/4AsLlms
codeforamerica.org
Code for America and State of Maryland Partner to Streamline Medicaid Eligibility Amid H.R. 1 Implementation — Code for America
Partnership brings together the civic technology ecosystem to protect access to healthcare benefits ahead of new federal redetermination and work reporting requirements
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The Lab @ DC @thelab-dc.bsky.social · 17/09/2026
Out in the field this week—meeting DC seniors, hearing their stories firsthand, and learning what truly matters to them. Grateful to be alongside @thepeoplesayusa.bsky.social @publicpolicylab.bsky.social as we listen in on this important work. Learn more: thepeoplesay.org
Two people talking during a recorded interview.A man in a wheelchair talking with two people.
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Caroline Jarrett @cjforms.bsky.social · 19/08/2026
In today's episode of #FixTheForms, I came across this project by @publicpolicylab.bsky.social where they fixed a whole raft of notices related to childcare and food assistance for the US State of Arizona. Lovely co-design and lots of testing. www.publicpolicylab.org/projects/a-t...
publicpolicylab.org
A to Z: Modernizing Arizona's Public Notices | Public Policy Lab
Project Background The state of Arizona is working on a multipronged effort to enhance the client experience and operational efficiency of the state’s public benefits programs, including the launch of...
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Public Policy Lab @publicpolicylab.bsky.social · 04/11/2025
Our director, Chelsea Mauldin, spoke at the Grantmakers in Aging Conference on why policy and funding decisions should reflect the lived experience of communities. Roque Barros, Carlene Davis, Tonya Williams, Kali Peterson, and “Jason,” of @thepeoplesayusa.bsky.social joined her in making the case!
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Public Policy Lab @publicpolicylab.bsky.social · 03/11/2025
Food is a basic human need. How we respond in this moment will define whether we care for our neighbors—or allow millions to go hungry. A group of civic tech nonprofits is issuing a statement on recent SNAP disruptions. Read here: beeckcenter.georgetown.edu/statement-on...
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The Lab @ DC @thelab-dc.bsky.social · 15/10/2025
We were thrilled to host members of the @publicpolicylab.bsky.social (NYC) today. We chatted about current projects and shared lessons learned across our teams. This meeting built on connections made at #BenCamp2025 hosted by the @beeckcenter.bsky.social ✨
Members of The Lab @ DC and the Public Policy Lab in front of a painting of Washington, DC.
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DotGov Design @dotgovdesign.bsky.social · 20/10/2025
We know it's a challenging time – so we’re *honoring early bird 🎟️ prices for all furloughed or fired fed, state, & local civil servants.* Our full-day conference's a safe space for designers + changemakers. 🔗 in bio, register w/code DG25FANDF #FederalWorkers #CivicTech #WeTheBuilders #BuiltToServe
Green graphic with white and orange text, recognizing discounted rates for recently furloughed or fired civil servants for DotGov Design's upcoming Nov. 4th full-day conference. Illustration of a capitol building.
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Public Policy Lab @publicpolicylab.bsky.social · 18/09/2025
Free webinar! Join PPL Midwest’s John Buckley and healing-centered design expert Mary Foyder for a crucial discussion on designing for care in an age of austerity. More information here: www.eventbrite.com/e/designing-...
eventbrite.com
Designing for Care in an Age of Austerity
Healing-centered design expert, Mary Foyder, and PPL's John Buckley share insights & approaches to support resilient, equitable communities.
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Public Policy Lab @publicpolicylab.bsky.social · 09/09/2025
Whether you’re a policymaker, benefits administrator, technologist, or advocate, this report will empower you to protect user data and keep state systems secure—without creating barriers. We're thrilled to have collaborated on this research with @digitalbenefits.bsky.social!
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POPVOX Foundation @popvoxfdn.bsky.social · 04/08/2025
Does constituent engagement count as qualitative research? 🤔 In the latest Voice/Mail, we chat with @publicpolicylab.bsky.social's @chelseamauldin.bsky.social about how local insights shape better policy...if we let them surface. voicemailgov.substack.com/p/meaningful...
voicemailgov.substack.com
Meaningful Knowledge: Constituent Engagement as Qualitative Research
My interview with Chelsea Mauldin, Executive Director of The Public Policy Lab
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Beeck Center for Social Impact + Innovation at Georgetown @beeckcenter.bsky.social · 22/07/2025
We are thrilled to announce our Digital Benefits Ecosystem Directory + Map—a dynamic, open-source guide showing which orgs use tech to improve the delivery of public benefit programs and how they connect across shared focus areas. digitalgovernmenthub.org/ecosystem/ @digitalbenefits.bsky.social
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Public Policy Lab @publicpolicylab.bsky.social · 15/04/2025
Are you a graduate student looking to spend your summer improving public services? Apply to be Public Policy Lab's next summer intern! All interns are paid, mentored by PPL staff, and contribute to all phases of project work. 💥 Applications due May 1st. www.publicpolicylab.org/announcement...
publicpolicylab.org
Graduate Intern Summer 2025 – Public Policy Lab
The Public Policy Lab is accepting submissions for graduate interns until 5 p.m. on December 2nd.Interns are current and recent graduate students who will be in New York City this spring.
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The People Say USA @thepeoplesayusa.bsky.social · 05/02/2025
Social Security benefits provide vital income for #OlderAdults, yet fixed payments fall short of covering basic needs for many. To create meaningful solutions, policymakers must listen to first-hand stories of these struggles. Explore participants’ experiences with #fixedincome at thepeoplesay.org.
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Public Policy Lab @publicpolicylab.bsky.social · 20/03/2025
This week we had the pleasure of presenting our work to students at NYU Wagner Graduate School of Public Service. We shared our approach to public policy work and answered many smart questions. Thanks Professor Hou for having us--we love exchanging ideas with the next generation of policymakers!
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Public Policy Lab @publicpolicylab.bsky.social · 07/02/2025
We're looking forward to this lecture next week and are thrilled to see Sylvia Harris--extraordinary design strategist, citizen designer, and PPL co-founder--represented! See you there!
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Public Policy Lab @publicpolicylab.bsky.social · 03/02/2025
We were featured in last week's Digital Benefits in the News for our recent EPIC article. Thanks for the shoutout @digitalbenefits.bsky.social! www.epicpeople.org/the-people-s...
epicpeople.org
The People Say: How We Built a Groundbreaking Public Research Platform to Catalyze Human-Centered Policymaking - EPIC
The first open, multimedia civic research platform is a model for research repositories, data sharing, and high-impact, participatory policy development.
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Public Policy Lab @publicpolicylab.bsky.social · 29/01/2025
Stripes, dots, blocks, diamonds. ♦️ 🔸 🟣 Scenes from a colorful journey mapping session with our Prevention Pathways team. Check out our case study to learn how the team is working to improve referral pathways to ACS prevention services. t.co/N86BhQsf8F
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The People Say USA @thepeoplesayusa.bsky.social · 27/01/2025
We asked older adults what their aspirations are as they get older. One phenomenon that many people expressed is not 'feeling their age' because they're more energetic than they, or society, might've expected.
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Public Policy Lab @publicpolicylab.bsky.social · 27/01/2025
Our #EPIC2024 article is live! 'The People Say: How We Built a Groundbreaking Public Research Platform to Catalyze Human-Centered Policymaking' takes you through our process – from research activities to 'what's next' for the platform. t.co/zu7pH3Dwte
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Public Policy Lab @publicpolicylab.bsky.social · 15/01/2025
Calling all social workers, case planners, and direct service providers! Join the NYC Care Coalition for networking, resource sharing, and professional development opportunities. Bi-monthly Zoom meetings + annual in-person networking party! Interest form: publicpolicylab.typeform.com/to/F3Ryn5nP
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The People Say USA @thepeoplesayusa.bsky.social · 11/01/2025
Policies for #olderadults need to be informed by the real-world experiences of people like Christine. Visit thepeoplesay.org to learn more.
thepeoplesay.org
The People Say
The People Say is a qualitative database designed to help policymakers hear the voices of the public when shaping policy. The database features first-hand insights from a diverse group of older adults...
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The People Say USA @thepeoplesayusa.bsky.social · 11/01/2025
Meet Christine. In her late 70s living in rural Pennsylvania, if Christine had a magic wand to change one thing about the healthcare system, it would be: "Access. Access to all. Access to things that help people to age in place and make aging not feel like a downward spiral."
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Public Policy Lab @publicpolicylab.bsky.social · 11/01/2025
A round of crit to kick off the new year! We're putting our final touches on the Soul Care program, a multi-part mental health and well-being program that will be implemented in New York City foster care agencies. More updates to come!
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Design Observer @designobserver.com · 07/01/2025
Episode 1 of Design As is here: Host Lee Moreau sits down with @stsay.bsky.social, @geoffmulgan.bsky.social, and Chelsea Mauldin (@publicpolicylab.bsky.social) to explore how design drives innovation in local, national, and international policy. Listen now: designobserver.com/design-as-go...
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Public Policy Lab @publicpolicylab.bsky.social · 11/12/2024
Congrats to our partners at NYC’s Dept of Housing Preservation and Development who launched new materials for the Section 8 program that assists 39,000 low-income New Yorkers in paying rent!
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Public Policy Lab @publicpolicylab.bsky.social · 09/12/2024
We’ve been speaking with formerly incarcerated people about their journey to higher education. For many, issues of identity and stigma are major roadblocks. Check out our website for information on our Higher Education in Reentry Reimagined project. www.publicpolicylab.org/projects/edu...
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Public Policy Lab @publicpolicylab.bsky.social · 20/11/2024
New Soul Care merch just dropped! 🌟📓🚰 We're almost ready to begin piloting the Soul Care program with young people in foster care across New York City. We're equipping participants with everything they need to succeed: water bottles, notebooks, stress stars, and a whole coaching program! Stay tuned.
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Public Policy Lab @publicpolicylab.bsky.social · 20/11/2024
Are you a graduate student looking to use your design and research skills to improve public services? 🎓 Apply to be Public Policy Lab's next spring intern! All interns are paid, mentored by PPL staff, and contribute to all phases of project work. 💥 www.publicpolicylab.org/announcement...
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Public Policy Lab @publicpolicylab.bsky.social · 20/11/2024
We're piloting a website to increase the success of historically underrepresented innovators. Features include: 👉 12 focus areas for innovator success, w 40 activities to advance their business 👉 A quiz to identify resources 👉 "Innovator Stories" offering insights, challenges, and inspirations
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Shannon Mattern @shannonmattern.bsky.social · 20/11/2024
Attending a 🌟fascinating🌟 webinar hosted by @publicpolicylab.bsky.social about *designing forms* for social services and public benefits. This is SUCH important work — and a great example of how qualitative methodology has huge cultural, political, and economic implications!
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