You might not be able to stop a crisis hitting, but you can control your brand’s reputation going into that crisis.

The Coldplay kiss cam incident in July 2025 was a great example of what can happen when a CEO is inadvertently caught in the line of fire for behaviour that is misaligned with company values. Leadersh...

In April 2025, Marks & Spencer suffered a significant ransomware cyber attack that severely disrupted its operations for several months and cost the company an estimated £300 million in lost profit. A...

At the Corporate Affairs Summit towards the end of last year, I heard Dr Steve Van Riel (Head of insight and innovation at Teneo) talk about what trust means to an organisation.

For many years, communicators (including me) have told companies to focus on communicating only high-quality information during a crisis.

Del Monte is a globally recognised brand that has been in existence for nearly 140 years. But in 2023, The Guardian and the Bureau of Investigative Journalism uncovered allegations that security guard...

We know that allyship, and acting in line with your values, isn’t easy.

PRovoke Media editors and experts weigh in on corporate comms crises involving Tylenol, Nestlé, JP Morgan, Cracker Barrel, Suntory, Intel, Meta, Adidas, Astronomer, Jet2, and more.

PRovoke Media editors and experts weigh in on corporate comms crises involving Tylenol, Nestlé, JP Morgan, Cracker Barrel, Suntory, Intel, Meta, Adidas, Astronomer, Jet2, and more.

It’s easy for brands to say what people want to hear, but your brand will be challenged to demonstrate how those values are being lived.

In March 2022, Florida’s Senate passed a bill to ban discussions of sexual orientation or gender identity in primary schools. The so-called “Don’t Say Gay” bill stirred up major controversy at Disney,...

Until 2014 Shell had enjoyed a 50-year-long brand partnership with LEGO. But it came to an abrupt and high profile end after Greenpeace’s “Everything is Not Awesome” campaign, which targeted the long-...

In a simulation exercise recently, one of the team said: “We’ve been through something like this before. We know how to handle it. It’s business as usual.” You could feel the team relax in the room. T...

Our latest episode of What Just Happened? looked at fallout of the sexual assault that happened at the 2023 FIFA Women’s World Cup medal presentation.

During the medal presentation at the 2023 FIFA Women’s World Cup, Luis Rubiales, then-president of the Spanish Football Federation, forcibly kissed Spanish player Jenni Hermoso on the lips. The act, w...

If the ‘Miracle on the Hudson’ has a lesson for leaders, it’s that ordinary people can do extraordinary things when they’re calm in a crisis.

PR and crisis management experts weigh in with an assessment of how Marks & Spencer is handling the ongoing cyber attack.

Deepfake frauds are the next step in social engineering attacks.

A couple of weeks ago, Tamara and I had the privilege of speaking to Jonathan Taylor, a whistleblower whose world was turned upside down when he exposed his employer for paying bribes to secure contra...

Being confronted with having to deal with a crisis in our working lives can be terrifying.

Finalists for the 2025 EMEA SABRE Awards.

We’ve known for some time that social network algorithms favour emotive content that makes people want to act - the more engagement content gets, the more it’s recommended to others.

Trump’s name has been mentioned once every four minutes and 25 seconds in UK broadcast media since he was sworn in on 20th January 2024, a total of 43,942 mentions.

Apart from being morally the right thing to do, DEI is a strategic imperative. It improves performance, widens the talent pool and helps retain the best people.

Two protesters walk on stage to boos and some cheers during performance of The Tempest in West End Two Just Stop Oil supporters have disrupted a West End performance of The Tempest starring Sigourney Weaver. In a video shared to social media by the…

A hacker claims to be selling the data of 18.8 million TalkTalk customers, but the telecoms giant says this figure is ‘significantly overstated’ © 2024 TechCrunch. All rights reserved. For personal use only.

Organisations that work to create more diverse cultures and hire diverse teams perform better than those that don’t.

This year's global Crisis Review weighs in at 28 cases, which we've ranked and will be counting down from 28 to 1 in four instalments. We kick off with Harrods, Planet Fitness, Wisetech, Baidu, SingPo...