Canada's AI strategy asks Canadians to trust AI before adopting it. Gord Ross argues trust is earned through service design—not demanded by policy.

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There's a paradox facing the software industry: we're automating away the entry-level work that builds expertise, but what replaces it?

The reality of Agile service design, especially in the public sector, is about navigating continuous tension between these three lenses.

Security says no. Delivery says hurry up. Meanwhile, releases stall, frustration builds, and both teams feel like they’re losing. Our Director of Software Development, Steve Ly, says there’s a better ...

Technical problems are rarely just technical. Mapping 247 digital tools for an organization uncovered that successful change means working with organizational culture, not against it.

We share a practical framework for breaking through reactive problem-solving patterns in complex public sector organizations.

Our Director of Software Development interviews one of our Developers about the practical realities of building around non-deterministic systems.