As AI speeds up design work, the argument to "throw out the process" misrepresents how experienced designers work.

Use the RAS (Recommendation-Adoption Score) to track how much research value reaches your user.

Take up to 5 in-depth training courses, teaching user experience best practices for successful design. Training focused on long-lasting skills for UX professionals. May 11 - May 22, 2026.

Using generative AI often doesn’t mean using it well. AI literacy requires both prompt fluency and the ability to assess outputs.

Spotify video

Clients still seek strong judgment and critical thinking, research rigor, and respect for real-world and user constraints from UX consultants.

AI interviews offer faster feedback at scale, but they're not a replacement for in-depth, human-led semistructured interviews.

Although design systems promise consistency, most still fail without someone actively enforcing the rules and making teams follow them.

AI can speed up certain research tasks but is currently most helpful in the planning and analysis stages.

Well-built internal user panels save time, reduce costs, and strengthen your organization's connection to real users.

Therese Fessenden talks with design psychologist and product strategist Thomas Watkins (host of The Design Psychologist and Product-Led Growth Leaders) about...

Although design systems promise consistency, most still fail without someone actively enforcing the rules and making teams follow them.

Information tips can clarify complex UIs, but they should not hide essential information, trigger redundant information, or disrupt the current workflow.

To build good products, start by identifying the problem, not the solution. Especially with AI, if you start with a technology, delivering real value to your users and customers will be difficult.

Design recruiter Hang Xu shares why UX job applications get rejected, what craft means to hiring teams, and the shifting power dynamics in the job market.

Although product teams say they're empowered, many still function as feature factories and must follow orders.

Spotify video

UX faced instability from layoffs, hiring freezes, and AI hype; now, the field is stabilizing, but differentiation and business impact are vital.

Unsure where to start? Use this collection of links to our articles and videos to learn how users interact with the web and how to design effective web user experiences.

Test your usability knowledge by taking our quiz. All questions and answers are based on articles that we published last year.