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National Energy Action @nea.org.uk · 13h

We used evidence, lived experience and timely commentary to shape public understanding of fuel poverty during key national moments between April 2025 and March 2026.

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National Energy Action @nea.org.uk · 20h

Our Chief Executive Adam Scorer tells BBC Breakfast that the spiking cost of energy in January means that fuel poor households won’t just be cutting back on their energy, they’ll be cutting off or getting into impossible levels of energy debt.

Middle-aged man speaking in a BBC video interview from a home office, shown as the chief executive of a UK energy charity, with bookshelves behind him and a BBC news headline ticker visible at the bottom.

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National Energy Action @nea.org.uk · 04/10/2026

Our ‘Tackling the cold’ course teaches frontline workers about the impacts of the cold on health and identify sources of assistance and advice to help householders prepare for cold weather: www.nea.org.uk/training-and...

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National Energy Action @nea.org.uk · 04/10/2026

After her first year as a Project Development Co-ordinator at National Energy Action, Rachel Cobb reflects on 12 months of connecting with organisations and communities across the Eastern region. Read the blog here: www.nea.org.uk/news-insight...

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National Energy Action @nea.org.uk · 03/10/2026

'The government should act now with targeted support for households facing the greatest affordability pressures and higher unavoidable energy needs.'

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National Energy Action @nea.org.uk · 03/10/2026

September should have been a time for households to worry less about energy usage, but we know it wasn't the case for households in fuel poverty.

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National Energy Action @nea.org.uk · 02/10/2026

Our ‘Energy Awareness’ course is a City & Guilds approved Level 3 qualification. It explores a breadth of topics related to the energy sector, including energy-saving methods.

A photo of a thermostatic radiator value.

Over the picture is a heading that says, 'Energy Awareness.'

Below a descripton of the course says, 'Our Level 3 qualification will
provide the knowledge and skills required to deliver practical and impactful advice to clients.'

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National Energy Action @nea.org.uk · 02/10/2026

Three things we did this week🚨 We responded to the price cap increase and estimates for the coming winter, we spoke at #LabourPartyConference and we held our final two autumn Fuel Poverty Forums.

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National Energy Action @nea.org.uk · 02/10/2026

Build the capability of your team to deliver impact and warmer homes. Be ready for the Warm Homes Plan by doing our Level 4: Decarbonising Homes – Technologies, Impacts and Solutions qualification.

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National Energy Action @nea.org.uk · 01/10/2026

Families across the UK are bracing themselves for a difficult winter. The energy price cap has gone up by 4% and is predicted to go up by an additional 16% in January.

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National Energy Action @nea.org.uk · 30/09/2026

Ahead of the energy price cap rising tomorrow, our Policy Analyst James explains why the measurement for consumption has changed, compares energy costs throughout key stages of the energy crisis, and makes a stark prediction of how much households living in the poorest housing could pay from January

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National Energy Action @nea.org.uk · 29/09/2026

The energy price cap is rising on Thursday and your bills may go up as a result. It comes at the time of year when householders will be more reliant on using heating systems to keep warm and healthy at home.

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National Energy Action @nea.org.uk · 29/09/2026

An increase in Ofgem’s energy price cap will add an extra £60 to the average household energy bill. For families who are already budgeting every penny, this increase could be devastating.

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National Energy Action @nea.org.uk · 28/09/2026

Tackling fuel poverty is one of the most effective levers that government has to reduce child poverty, improve public health outcomes and accelerate the transition to warm, low-carbon homes. Yesterday, we worked with Labour Climate and Environment Forum to deliver a panel at #LabourConference.

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National Energy Action @nea.org.uk · 28/09/2026

The Priority Services Register (PSR) is free to join. It helps utility companies, including energy suppliers, electricity, gas and water networks look after customers who have extra communication, access or safety needs.

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National Energy Action @nea.org.uk · 27/09/2026

Over the summer, we've delivered a series of training spotlights on key topics for frontline workers. One focused on supporting Advisers to help vulnerable customers avoid energy scams. We were thrilled to receive fantastic feedback on the course. Find out more about what our learners said.

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National Energy Action @nea.org.uk · 26/09/2026

Our Advice team offer tailored support to every client, exploring their individual circumstances and offering solutions, grants and suggested behaviour changes. It is lovely to hear directly from clients who our team have made feel 'heard, understood, and supported'.

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National Energy Action @nea.org.uk · 25/09/2026

The energy price cap is rising next week and your bills may go up as a result. It comes at the time of year when householders will be more reliant on using heating systems to keep warm and healthy at home.

Reminder text: "Try to submit a meter reading before Wednesday 30 September" over a person crouching indoors to check a radiator valve near the floor.

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National Energy Action @nea.org.uk · 25/09/2026

Next week, the price cap is set to increase – with a typical household expected to pay £60 more per year for energy. We hear from people every day who are struggling to make ends meet. For them, an extra £60 per year could be the difference between coping and crisis.

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National Energy Action @nea.org.uk · 25/09/2026

Three things we did this week 🚨 We held Fuel Poverty Forums in the North West, South East and West Midlands, we met MPs at community events, and our Chief Executive Adam Scorer appeared on BBC 5 Live to talk about energy bills rising ahead of winter.

Community forum in a hall where frontline workers sit at tables listening to a speaker sharing fuel poverty policy and project updates, with National Energy Action (NEA) branding visible.

Two MPs and a community worker stand smiling inside a Sheffield community retrofit hub beside information posters, marking meetings held at local community events.

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National Energy Action @nea.org.uk · 24/09/2026

Only a fortnight to go until our Wales Fuel Poverty Conference. At the event, we're holding an interactive workshop aimed at frontline and community-facing practitioners.

National Energy Action Project Development Co-ordinator speaking with a community member at an event. Overlay text reads '2 weeks to go until our Wales Fuel Poverty Conference.'

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National Energy Action @nea.org.uk · 23/09/2026

Upskilling frontline professionals to understand more about the impact of fuel poverty on children has been a focus of our ‘End Child Fuel Poverty’ campaign.

NEA training session where a presenter uses an infrared camera and thermal images on a screen to demonstrate identifying home heat loss to frontline workers who support families.

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National Energy Action @nea.org.uk · 23/09/2026

Our Training and Education programmes are accessible and inclusive to learners’ needs. We are continually looking to adapt our resources. Our Education team recently developed this BSL video for young people to support our education provision.

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National Energy Action @nea.org.uk · 22/09/2026

We supported 31,872 people to live in warm and healthier homes between April 2025 and March 2026. We improved the health and the financial outlook of some of the people in the deepest fuel poverty.

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National Energy Action @nea.org.uk · 22/09/2026

Our Community Retrofit Hubs in Sheffield, East Lancashire and Oldham are putting people at the centre of home retrofit. Read our latest blog: www.nea.org.uk/news-insight...

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National Energy Action @nea.org.uk · 22/09/2026

Teachers spend so much quality time with their students that they can be the first to spot an issue at home.

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National Energy Action @nea.org.uk · 21/09/2026

Utility Week’s Consumer Vulnerability & Debt Conference 2026 is taking place next week, don’t miss your opportunity to attend! Book now using code NEA15 to save 15%: bit.ly/4fs4aOz #VulnerabilityAndDebt

Banner for the Consumer Vulnerability & Debt Conference, 30 September 2026 in Birmingham, showing outstretched hands with floating user icons to suggest consumer support, branded as an A Utility Week event and supported by National Energy Action (NEA).

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National Energy Action @nea.org.uk · 21/09/2026

Applying to an Energy Trust Fund can help you secure funding to support some of your most vulnerable clients. Funds could be available to help clear energy debt, cover energy fuel vouchers or purchase essential white goods.

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National Energy Action @nea.org.uk · 20/09/2026

Gas Safe registered engineers carry an ID card. This could be a physical card or a digital card. If an engineer does not show you their Gas Safe ID card when they arrive at your property, don’t be afraid to ask to see it. Find out more at bit.ly/GasSafeIDCard #GSW26

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National Energy Action @nea.org.uk · 20/09/2026

The Priority Services Register is a free UK-wide service, which provides extra advice and support, including when there’s an interruption to your electricity, gas or water supply. We encourage all households with vulnerabilities to contact their supplier to see if they are eligible.

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National Energy Action @nea.org.uk · 19/09/2026

In the wrong hands gas work can cause gas leaks, fires, explosions or carbon monoxide poisoning. If there’s a problem with your gas appliance, don’t try to fix it yourself. Always use a qualified Gas Safe registered engineer. Find out more at bit.ly/DoNotDIYGas #GSW26

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National Energy Action @nea.org.uk · 19/09/2026

Our Education Officer, Dean West explains why we’ve been delivering support for children and parents in everyday settings in order to build knowledge, trust and to normalise getting support. Read more about our education work in our latest blog :https://buff.ly/I5JEZEf

Training and Education Officer from National Energy Action guiding a small group of schoolchildren in a classroom activity to illustrate embedding child‑centred support in communities.

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National Energy Action @nea.org.uk · 18/09/2026

In a gas emergency, it’s important to act quickly. Stop using gas appliances, turn off the gas at the meter, open windows, go outside, and call the National Gas Emergency Service on 0800 111 999. Get medical help if you feel unwell. Find out more at bit.ly/EmergencyGas #GSW26

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National Energy Action @nea.org.uk · 18/09/2026

Three things we did this week 🚨 We called on the government to act quickly and announce targeted measures in the October Budget, we celebrated our #TeamNEA runners and held two of our Fuel Poverty Forums.

Runners wearing National Energy Action (NEA) vests at the Great North Run finish line, celebrated for completing the race and supporting the charity’s campaign to fight fuel poverty.

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National Energy Action @nea.org.uk · 18/09/2026

Today, we submitted our response to the Energy Security and Net Zero Committee's Warm and Comfortable Homes Inquiry. In our response, we've said what we believe the government must prioritise in the Warm Homes Plan.

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National Energy Action @nea.org.uk · 17/09/2026

Among the networking opportunities and sessions at our Wales Fuel Poverty Conference, we will discuss different ways to decarbonise the energy system. Heat pumps are set to play a prominent role in domestic heating.

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National Energy Action @nea.org.uk · 17/09/2026

Anyone carrying out gas work for you must be Gas Safe registered. If they’re not, they’re working illegally. Cutting corners to save money is not worth it; it can put lives at risk and could cost more to fix. Check your engineer is Gas Safe at gassaferegister.co.uk #GSW26

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National Energy Action @nea.org.uk · 16/09/2026

People living in the rented sector are disproportionately affected by fuel poverty, and with the Warm Homes Plan placing increased emphasis on improving energy efficiency standards within the Private Rented Sector.

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National Energy Action @nea.org.uk · 16/09/2026

Landlords have legal duties to help keep their tenants gas safe, including arranging a gas safety check. Tenants should always ask to see the engineer's Gas Safe ID when they arrive at their home. Find out more at bit.ly/GSRLandlords #GSW26

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National Energy Action @nea.org.uk · 16/09/2026

We were in the Senedd today at Y Farchnad highlighting rising energy costs, record energy debt and what action is required to help tackle #FuelPoverty across Wales. Diolch o galon to all the Senedd members and staff who stopped for a discussion.

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National Energy Action @nea.org.uk · 16/09/2026

We’re delighted to release our Impact Report from April 2025 to March 2026. Find out what we achieved together with our partners, stakeholders and donors: www.nea.org.uk/what-we-do/i...

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National Energy Action @nea.org.uk · 15/09/2026

When were your gas appliances last checked? All gas appliances such as boilers, cookers and fires should be checked every year by a qualified Gas Safe registered engineer to help make sure they’re working safely. Find more gas safety advice at GasSafetyWeek.co.uk #GSW26

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National Energy Action @nea.org.uk · 15/09/2026

Carbon monoxide (CO) is called the silent killer because you can’t see, smell or taste it. Help protect your household by fitting audible CO alarms marked, BS EN 50291, which will alert you if CO is detected. Find more CO safety advice at bit.ly/COSafetyGSR #GSW26

Warning that carbon monoxide (CO) has no smell, taste or colour and to install and test a CO alarm; shows a white CO alarm on a counter with Gas Safety Week and Gas Safe Register logos.

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National Energy Action @nea.org.uk · 15/09/2026

'The deepest support must be focused on those facing the deepest hardship, including low-income households, families with children, disabled people, carers and others with high unavoidable energy needs.'

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National Energy Action @nea.org.uk · 15/09/2026

This week is #NationalInclusionWeek. We want everyone to be able to use our website easily, which is why we have the @Recite Me tool. Users can use ReciteMe to change the font, size, colours, and spacing to suit your needs.

National Inclusion Week (14–20 September) promotional graphic promoting an inclusive website with Recite Me, showing three diverse colleagues—a woman in a wheelchair holding a coffee, a man with a laptop, and a woman with glasses holding a notebook—and Recite Me and NEA logos.

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National Energy Action @nea.org.uk · 15/09/2026

We're recruiting a Project Development Co‑ordinator to join our team. You will play a key role across the North East and Yorkshire, leading on stakeholder engagement, community outreach and direct support to low‑income and vulnerable households.

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National Energy Action @nea.org.uk · 14/09/2026

🏅THEY DID IT 🏅 Congratulations to our fantastic team of runners who completed the Great North Run yesterday! It was a great day celebrating this huge achievement and talking to our fundraisers about why they’re passionate about ending fuel poverty.

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National Energy Action @nea.org.uk · 12/09/2026

Many people need to resort to borrowing money in order to pay for essentials like their energy bills. We’re sharing some warning signs to be aware of about potentially being in contact with a loan shark. If you’ve been threatened, you can anonymously report them to Loan Sharks England.

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National Energy Action @nea.org.uk · 12/09/2026

Some people rely on their wood burner every day. Share these chimney fire safety tips with friends, family, and neighbours this winter. #ChimneySafetyWeek

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National Energy Action @nea.org.uk · 11/09/2026

We've received fantastic feedback from a volunteer who has taken several of our courses. We really pride ourselves in making sure our training is accessible and engaging throughout. We're really grateful to Emma for taking the time to provide feedback.

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