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National Energy Action

@nea.org.uk
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National Energy Action - the UK's #FuelPoverty Charity. Taking action so everyone can have a warm, safe and healthy home - www.nea.org.uk

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National Energy Action @nea.org.uk · 9h
Ahead of the energy price cap rising tomorrow, our Policy Analyst James explains why the measurement for consumption has changed, compares energy costs throughout key stages of the energy crisis, and makes a stark prediction of how much households living in the poorest housing could pay from January
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National Energy Action @nea.org.uk · 11h
Our Director of Policy Matt Copeland speaks to BBC Radio Newcastle ahead of tomorrow’s energy price cap rise. He says, ‘We really urgently need the government to step in to support poor households with their bills in this upcoming Budget.’
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National Energy Action @nea.org.uk · 29/09/2026
The energy price cap is rising on Thursday and your bills may go up as a result. It comes at the time of year when householders will be more reliant on using heating systems to keep warm and healthy at home.
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National Energy Action @nea.org.uk · 29/09/2026
An increase in Ofgem’s energy price cap will add an extra £60 to the average household energy bill. For families who are already budgeting every penny, this increase could be devastating.
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National Energy Action @nea.org.uk · 28/09/2026
Tackling fuel poverty is one of the most effective levers that government has to reduce child poverty, improve public health outcomes and accelerate the transition to warm, low-carbon homes. Yesterday, we worked with Labour Climate and Environment Forum to deliver a panel at #LabourConference.
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National Energy Action @nea.org.uk · 28/09/2026
The Priority Services Register (PSR) is free to join. It helps utility companies, including energy suppliers, electricity, gas and water networks look after customers who have extra communication, access or safety needs.
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National Energy Action @nea.org.uk · 27/09/2026
Over the summer, we've delivered a series of training spotlights on key topics for frontline workers. One focused on supporting Advisers to help vulnerable customers avoid energy scams. We were thrilled to receive fantastic feedback on the course. Find out more about what our learners said.
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National Energy Action @nea.org.uk · 26/09/2026
Our Advice team offer tailored support to every client, exploring their individual circumstances and offering solutions, grants and suggested behaviour changes. It is lovely to hear directly from clients who our team have made feel 'heard, understood, and supported'.
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National Energy Action @nea.org.uk · 25/09/2026
The energy price cap is rising next week and your bills may go up as a result. It comes at the time of year when householders will be more reliant on using heating systems to keep warm and healthy at home.
Reminder text: "Try to submit a meter reading before Wednesday 30 September" over a person crouching indoors to check a radiator valve near the floor.
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National Energy Action @nea.org.uk · 25/09/2026
Next week, the price cap is set to increase – with a typical household expected to pay £60 more per year for energy. We hear from people every day who are struggling to make ends meet. For them, an extra £60 per year could be the difference between coping and crisis.
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National Energy Action @nea.org.uk · 25/09/2026
Three things we did this week 🚨 We held Fuel Poverty Forums in the North West, South East and West Midlands, we met MPs at community events, and our Chief Executive Adam Scorer appeared on BBC 5 Live to talk about energy bills rising ahead of winter.
'THREE THINGS WE DID THIS WEEK' in large white distressed capitals centered on a dark blue background, with the National Energy Action (NEA) logo and 'Action for Warm Homes' tagline at the bottom, indicating a brief weekly update.Community forum in a hall where frontline workers sit at tables listening to a speaker sharing fuel poverty policy and project updates, with National Energy Action (NEA) branding visible.Two MPs and a community worker stand smiling inside a Sheffield community retrofit hub beside information posters, marking meetings held at local community events.Announcement that the organization's chief executive spoke on BBC Radio 5 Live about rising gas and electricity bills ahead of winter and likely further increases in January, shown over a background of energy bills, a calculator, pen, cash, and the NEA logo.
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National Energy Action @nea.org.uk · 24/09/2026
Only a fortnight to go until our Wales Fuel Poverty Conference. At the event, we're holding an interactive workshop aimed at frontline and community-facing practitioners.
National Energy Action Project Development Co-ordinator speaking with a community member at an event. Overlay text reads '2 weeks to go until our Wales Fuel Poverty Conference.'
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National Energy Action @nea.org.uk · 23/09/2026
Upskilling frontline professionals to understand more about the impact of fuel poverty on children has been a focus of our ‘End Child Fuel Poverty’ campaign.
NEA training session where a presenter uses an infrared camera and thermal images on a screen to demonstrate identifying home heat loss to frontline workers who support families.
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National Energy Action @nea.org.uk · 23/09/2026
Our Training and Education programmes are accessible and inclusive to learners’ needs. We are continually looking to adapt our resources. Our Education team recently developed this BSL video for young people to support our education provision.
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National Energy Action @nea.org.uk · 22/09/2026
We supported 31,872 people to live in warm and healthier homes between April 2025 and March 2026. We improved the health and the financial outlook of some of the people in the deepest fuel poverty.
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National Energy Action @nea.org.uk · 22/09/2026
Our Community Retrofit Hubs in Sheffield, East Lancashire and Oldham are putting people at the centre of home retrofit. Read our latest blog: www.nea.org.uk/news-insight...
Two people chat on a couch, holding mugs, illustrating a people-centered approach to home energy retrofits; National Energy Action (NEA) logo and the headline "Blog: Successful retrofit is about people, not just properties" are overlayed.
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National Energy Action @nea.org.uk · 22/09/2026
Teachers spend so much quality time with their students that they can be the first to spot an issue at home.
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National Energy Action @nea.org.uk · 21/09/2026
Utility Week’s Consumer Vulnerability & Debt Conference 2026 is taking place next week, don’t miss your opportunity to attend! Book now using code NEA15 to save 15%: bit.ly/4fs4aOz #VulnerabilityAndDebt
Banner for the Consumer Vulnerability & Debt Conference, 30 September 2026 in Birmingham, showing outstretched hands with floating user icons to suggest consumer support, branded as an A Utility Week event and supported by National Energy Action (NEA).
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National Energy Action @nea.org.uk · 21/09/2026
Applying to an Energy Trust Fund can help you secure funding to support some of your most vulnerable clients. Funds could be available to help clear energy debt, cover energy fuel vouchers or purchase essential white goods.
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National Energy Action @nea.org.uk · 20/09/2026
Gas Safe registered engineers carry an ID card. This could be a physical card or a digital card. If an engineer does not show you their Gas Safe ID card when they arrive at your property, don’t be afraid to ask to see it. Find out more at bit.ly/GasSafeIDCard #GSW26
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National Energy Action @nea.org.uk · 20/09/2026
The Priority Services Register is a free UK-wide service, which provides extra advice and support, including when there’s an interruption to your electricity, gas or water supply. We encourage all households with vulnerabilities to contact their supplier to see if they are eligible.
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National Energy Action @nea.org.uk · 19/09/2026
In the wrong hands gas work can cause gas leaks, fires, explosions or carbon monoxide poisoning. If there’s a problem with your gas appliance, don’t try to fix it yourself. Always use a qualified Gas Safe registered engineer. Find out more at bit.ly/DoNotDIYGas #GSW26
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National Energy Action @nea.org.uk · 19/09/2026
Our Education Officer, Dean West explains why we’ve been delivering support for children and parents in everyday settings in order to build knowledge, trust and to normalise getting support. Read more about our education work in our latest blog :https://buff.ly/I5JEZEf
Training and Education Officer from National Energy Action guiding a small group of schoolchildren in a classroom activity to illustrate embedding child‑centred support in communities.
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National Energy Action @nea.org.uk · 18/09/2026
In a gas emergency, it’s important to act quickly. Stop using gas appliances, turn off the gas at the meter, open windows, go outside, and call the National Gas Emergency Service on 0800 111 999. Get medical help if you feel unwell. Find out more at bit.ly/EmergencyGas #GSW26
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National Energy Action @nea.org.uk · 18/09/2026
Three things we did this week 🚨 We called on the government to act quickly and announce targeted measures in the October Budget, we celebrated our #TeamNEA runners and held two of our Fuel Poverty Forums.
Weekly update graphic: bold white text reads "THREE THINGS WE DID THIS WEEK" on a dark blue background, with the National Energy Action (NEA) logo and tagline "Action for Warm Homes" centered at the bottom.Two older adults reviewing documents with worried expressions, overlaid headline announcing the group’s response to forecasts that energy bills may rise sharply in January; inset text cites Bloomberg predicting about a 25% increase and NEA logo.Runners wearing National Energy Action (NEA) vests at the Great North Run finish line, celebrated for completing the race and supporting the charity’s campaign to fight fuel poverty.Group of frontline workers seated in a conference room attending a Fuel Poverty Forum; a presenter speaks at the front beside a projected "Benefits Advice and Support Service" slide, with NEA logo and text noting forums held in Newcastle and Nottingham.
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National Energy Action @nea.org.uk · 18/09/2026
Today, we submitted our response to the Energy Security and Net Zero Committee's Warm and Comfortable Homes Inquiry. In our response, we've said what we believe the government must prioritise in the Warm Homes Plan.
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National Energy Action @nea.org.uk · 17/09/2026
Among the networking opportunities and sessions at our Wales Fuel Poverty Conference, we will discuss different ways to decarbonise the energy system. Heat pumps are set to play a prominent role in domestic heating.
Three people chat over takeaway coffees at a networking event, paired with headline text "3 weeks to go until our Wales Fuel Poverty Conference" and the NEA (National Energy Action) logo.
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National Energy Action @nea.org.uk · 17/09/2026
Anyone carrying out gas work for you must be Gas Safe registered. If they’re not, they’re working illegally. Cutting corners to save money is not worth it; it can put lives at risk and could cost more to fix. Check your engineer is Gas Safe at gassaferegister.co.uk #GSW26
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National Energy Action @nea.org.uk · 16/09/2026
People living in the rented sector are disproportionately affected by fuel poverty, and with the Warm Homes Plan placing increased emphasis on improving energy efficiency standards within the Private Rented Sector.
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National Energy Action @nea.org.uk · 16/09/2026
Landlords have legal duties to help keep their tenants gas safe, including arranging a gas safety check. Tenants should always ask to see the engineer's Gas Safe ID when they arrive at their home. Find out more at bit.ly/GSRLandlords #GSW26
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National Energy Action @nea.org.uk · 16/09/2026
We were in the Senedd today at Y Farchnad highlighting rising energy costs, record energy debt and what action is required to help tackle #FuelPoverty across Wales. Diolch o galon to all the Senedd members and staff who stopped for a discussion.
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National Energy Action @nea.org.uk · 16/09/2026
We’re delighted to release our Impact Report from April 2025 to March 2026. Find out what we achieved together with our partners, stakeholders and donors: www.nea.org.uk/what-we-do/i...
Promotional cover for National Energy Action's Impact Report 2025–26 showing the NEA logo, an illuminated atrium with campaign banners and a screen reading "Together we're fighting fuel poverty," and bold text prompting "READ OUR IMPACT REPORT."
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National Energy Action @nea.org.uk · 15/09/2026
When were your gas appliances last checked? All gas appliances such as boilers, cookers and fires should be checked every year by a qualified Gas Safe registered engineer to help make sure they’re working safely. Find more gas safety advice at GasSafetyWeek.co.uk #GSW26
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National Energy Action @nea.org.uk · 15/09/2026
Carbon monoxide (CO) is called the silent killer because you can’t see, smell or taste it. Help protect your household by fitting audible CO alarms marked, BS EN 50291, which will alert you if CO is detected. Find more CO safety advice at bit.ly/COSafetyGSR #GSW26
Warning that carbon monoxide (CO) has no smell, taste or colour and to install and test a CO alarm; shows a white CO alarm on a counter with Gas Safety Week and Gas Safe Register logos.
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National Energy Action @nea.org.uk · 15/09/2026
'The deepest support must be focused on those facing the deepest hardship, including low-income households, families with children, disabled people, carers and others with high unavoidable energy needs.'
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National Energy Action @nea.org.uk · 15/09/2026
This week is #NationalInclusionWeek. We want everyone to be able to use our website easily, which is why we have the @Recite Me tool. Users can use ReciteMe to change the font, size, colours, and spacing to suit your needs.
National Inclusion Week (14–20 September) promotional graphic promoting an inclusive website with Recite Me, showing three diverse colleagues—a woman in a wheelchair holding a coffee, a man with a laptop, and a woman with glasses holding a notebook—and Recite Me and NEA logos.
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National Energy Action @nea.org.uk · 15/09/2026
We're recruiting a Project Development Co‑ordinator to join our team. You will play a key role across the North East and Yorkshire, leading on stakeholder engagement, community outreach and direct support to low‑income and vulnerable households.
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National Energy Action @nea.org.uk · 14/09/2026
🏅THEY DID IT 🏅 Congratulations to our fantastic team of runners who completed the Great North Run yesterday! It was a great day celebrating this huge achievement and talking to our fundraisers about why they’re passionate about ending fuel poverty.
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National Energy Action @nea.org.uk · 12/09/2026
Many people need to resort to borrowing money in order to pay for essentials like their energy bills. We’re sharing some warning signs to be aware of about potentially being in contact with a loan shark. If you’ve been threatened, you can anonymously report them to Loan Sharks England.
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National Energy Action @nea.org.uk · 12/09/2026
Some people rely on their wood burner every day. Share these chimney fire safety tips with friends, family, and neighbours this winter. #ChimneySafetyWeek
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National Energy Action @nea.org.uk · 11/09/2026
We've received fantastic feedback from a volunteer who has taken several of our courses. We really pride ourselves in making sure our training is accessible and engaging throughout. We're really grateful to Emma for taking the time to provide feedback.
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National Energy Action @nea.org.uk · 11/09/2026
Three things we did this week 🚨 We held two Fuel Poverty Forums, we were the charity partners at Renewable UK’s regatta and we submitted a response to the Department for Energy Security and Net Zero’s consultation on home upgrades.
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National Energy Action @nea.org.uk · 11/09/2026
Build the capability of your team to deliver impact and warmer homes. Be ready for the Warm Homes Plan by doing our Level 4: Decarbonising Homes – Technologies, Impacts and Solutions qualification.
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National Energy Action @nea.org.uk · 10/09/2026
Our Understanding Fuel Poverty and Health course is designed to help frontline professionals working with vulnerable and low-income groups recognise signs of fuel poverty and effectively direct individuals to relevant support services so they can live in warmer and healthier homes.
A photo of a female doctor pressing a steoscope to a woman's chest. 

The header says, 'Understanding
fuel poverty and health.'

A description of the course says, 'The impacts of fuel poverty on health can be severe – this course is designed for anyone wanting to learn more about fuel poverty and its links with physical and mental wellbeing.'
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National Energy Action @nea.org.uk · 10/09/2026
A few simple checks now can help prevent fires later. If you light fires to keep warm, get your home ready before lighting your first fire this season. #ChimneySafetyWeek
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National Energy Action @nea.org.uk · 10/09/2026
We held our London Fuel Poverty Forum this morning. Attendees heard about key topics such as heat networks, damp and mould solutions and smart meters. Thank you to UK Bosch, Secure Meters and SEGB for coming along to share your insights.
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National Energy Action @nea.org.uk · 10/09/2026
Energy debt is at record levels. Estimated to reach up to £7 billion across GB by the end of the year, what action is required to meaningfully tackle the challenge for the benefit of financially vulnerable households, consumers and industry?
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National Energy Action @nea.org.uk · 10/09/2026
Our recent 'A Warm Homes, A Fair Chance' report highlighted teachers and educators as the fourth emergency service. Teachers know that if their pupils live in cold, damp homes, it can impact their ability to do homework and attend school due to illness.
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National Energy Action @nea.org.uk · 09/09/2026
Our South West Fuel Poverty Forum kicked off our autumn round of events. Forums are a key opportunity to share key policy and project updates with frontline workers who work tirelessly to tackle fuel poverty. We also invite speakers to talk about work they're doing across the region.
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National Energy Action @nea.org.uk · 09/09/2026
By working together, we meet clients who we may otherwise not be able to engage with. It was brilliant to hear from a partner that working together allowed them to access additional funding to provide additional services.
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