Mila Cann @milacann.bsky.social · 03/10/2026America.gov is interesting for reasons that have very little to do with AI. The real shift is toward a service layer that can hide the structure of government from the people using it. The future of government websites isn’t better websites. It’s making the org chart irrelevant. 110
Mila Cann @milacann.bsky.social · 24/05/2026Designers don’t sit outside the organization. Our role is to help organizations make better decisions by balancing user needs with business goals, technical constraints, policy requirements, operational realities, risk, accessibility, and sustainability.medium.comGood designers advocate for users. Great designers understand the business.Many designers see themselves as user advocates. That’s a good thing. Organizations need people who can bring user needs into the… 021
Reposted by Mila CannMila Cann @milacann.bsky.social · 15/06/2025After 20+ years in product, service design, and public sector transformation, I have a confession: I hate Design Thinking. It shows up with workshops, then disappears before the real work begins. It's not design. It's change management. 👉 Read the article on Medium: medium.com/design-bootc...medium.comWhy I hate Design ThinkingDesign Thinking bails before the hard work begins 021
Reposted by Mila CannMila Cann @milacann.bsky.social · 25/01/2025Have you ever felt out of the loop when developers talk about Git? In this article, I break the basics of Git down into digestible parts, so you can confidently join the conversation with your developer colleagues. 👉 Full article: medium.com/design-bootc... #UX #Designsky #ProductDesign #gitmedium.comAn introduction to Git for UI/UX designersAs a UI/UX designer, you’re always in the process of learning and mastering the latest design tools, techniques, and whatever else the… 182
Mila Cann @milacann.bsky.social · 15/06/2025When I need to design products or services under pressure, I rely on 3 things that consistently work: ✅ Talk to people who talk to people. ✅ Deep dive into your data. ✅ Use heuristics and proven patterns. 👉 Read my latest article on Medium: medium.com/design-bootc... 130
Mila Cann @milacann.bsky.social · 15/06/2025After 20+ years in product, service design, and public sector transformation, I have a confession: I hate Design Thinking. It shows up with workshops, then disappears before the real work begins. It's not design. It's change management. 👉 Read the article on Medium: medium.com/design-bootc...medium.comWhy I hate Design ThinkingDesign Thinking bails before the hard work begins 021
Mila Cann @milacann.bsky.social · 01/06/2025Canada Dry ginger ale, chicken noodle soup and soda crackers. 🤒 030
Mila Cann @milacann.bsky.social · 29/05/2025Scroll bars, 1988–2012: A visual history of digital fashion trends. 1988: Shoulder pads 1998: Business casual 2001: Denim everything 2006: Soft pastels 2009: Athleisure 2012: Scandinavian capsule wardrobe #UX #UI #ProductDesign #DesignSky 030
Mila Cann @milacann.bsky.social · 01/05/2025This is what happens when you don’t think through edge cases, real-world context, or how your product will be used over time. Design doesn’t end at the mockup. Test it. Contextualize it. Stress it. #UX #ProductDesign #DesignSky #HumanCenteredDesign 000
Mila Cann @milacann.bsky.social · 17/03/2025Sure, the details are on the same section of the site and can be found here: www.canada.ca/en/immigrati...canada.caCanadian citizenship - Canada.caCanadian citizenship 110
Mila Cann @milacann.bsky.social · 17/03/2025No problem! I should also mention the categories were just updated a few weeks ago to include education, such as teachers, child care educators and instructors of persons with disabilities and a ton of trades: www.canada.ca/en/immigrati...canada.caCanada announces 2025 Express Entry category-based draws, plans for more in-Canada draws to reduce labour shortagesImmigration is essential to supporting Canada’s economic growth. As labour requirements in key sectors continue to evolve, it’s important that Canada’s immigration system is nimble and responsive to o... 000
Mila Cann @milacann.bsky.social · 17/03/2025www.canada.ca/en/immigrati...canada.caImmigrate through Express EntryImmigrate to Canada as a skilled worker through Express Entry. Check eligibility, fees, documents, rounds of invitations, and steps for applying. 230
Reposted by Mila CannThe Atlantic @theatlantic.com · 02/03/202518F, a team in the General Services Administration, was tailor-made for government efficiency and technology, writes @matteowong.bsky.social. Elon Musk's Department of Government Efficiency wiped it out.theatlantic.comDOGE Killed a Government-Efficiency Team“It’s chaotic, and it feels like it’s chaotic on purpose.” 17585238
Reposted by Mila CannAlt18F @alt18f.bsky.social · 01/03/202518F was doing exactly the type of work that DOGE claims to want – yet we were eliminated shortly after midnight. Read our letter to the American people: 18f.org18f.orgWe're not done yet | 18F 697187356803
Reposted by Mila CannGovernment of New Brunswick @govnb.bsky.social · 11/02/2025A new GNB.ca is here. The official GNB website has undergone big changes to provide you with an improved user experience. www.gnb.ca/en.html 184
Mila Cann @milacann.bsky.social · 08/02/2025When UX leaders don’t have a seat at the table, there will be signs… 🤣 Somewhere, a UX designer and brand manager are screaming into the void. #UX #Design #ProductDesign #ProductManagement #ContentDesign #AI 161
Mila Cann @milacann.bsky.social · 25/01/2025Have you ever felt out of the loop when developers talk about Git? In this article, I break the basics of Git down into digestible parts, so you can confidently join the conversation with your developer colleagues. 👉 Full article: medium.com/design-bootc... #UX #Designsky #ProductDesign #gitmedium.comAn introduction to Git for UI/UX designersAs a UI/UX designer, you’re always in the process of learning and mastering the latest design tools, techniques, and whatever else the… 182
Mila Cann @milacann.bsky.social · 20/01/2025Here we go again... 😅 #UX #CX #Brand #Designsky #Marketing 051
Mila Cann @milacann.bsky.social · 19/01/2025When I saw this screenshot, I thought it was a joke—but no, it’s the real deal. (The U.S. Supreme Court upheld the law requiring ByteDance to sell TikTok’s U.S. operations or face a ban. The app has been removed from U.S. app stores and users get this message.) There’s a lot to unpack here… 020
Mila Cann @milacann.bsky.social · 17/01/2025Clicked on a website for a local WALK-IN blood clinic last week. Top of the website: fax number. Finally found the address in the footer after some poking around. 🤦♀️ 190
Mila Cann @milacann.bsky.social · 17/01/2025Thanks for the feedback! My main point is that in a truly agile setup, designers and developers work as one cross-functional team, sharing the same sprints. That way, ‘handing off’ designs isn’t needed at all—everyone collaborates live and evolves the product together. 110
Mila Cann @milacann.bsky.social · 17/01/2025🔥Design handoffs are the hidden waterfall in your agile workflow.🔥 A handoff assumes that a design is “done” and ready to be implemented without further collaboration — this is a waterfall mindset, not an agile one. Design and development should collaborate continuously. #UX #DesignSky #Agilemedium.comDesign handoffs don’t belong in agile environmentsThe hidden waterfall in your agile workflow 110
Mila Cann @milacann.bsky.social · 10/01/2025My colleague is writing a guide to understanding user feedback for our internal stakeholders, and I sent her this for her slide deck. 🤣 If you know who created this, please tag them. #FunnyFriday #Design #UX 070
Reposted by Mila CannStuart Robson @sturobson.com · 07/01/2025Relatively New Things You Should Know about HTML Heading Into 2025 from @chriscoyier.net frontendmasters.com/... #FrontEnd #WebDevfrontendmasters.comRelatively New Things You Should Know about HTML Heading Into 2025 – Frontend Masters BoostAccordion details, toggle switches, styleable selects, responsive video, and more! 13916
Mila Cann @milacann.bsky.social · 09/01/2025🎨 Check out Color.review – a free web-based tool that helps you explore and test accessible color choices. Ensure your text and background combinations meet WCAG contrast requirements, making your content more inclusive and readable for all users. #Accessibility #WCAG #UX #Designcolor.reviewColors that look and work great for everyoneA modern tool for exploring and finding accessible colors. Make sure that everyone can see your creations. 091
Mila Cann @milacann.bsky.social · 07/01/2025Did you know accessibility best practices aren’t just for websites and applications? They can be used to improve print and environmental graphic design too, creating better experiences for everyone. RGD’s ‘AccessAbility 2’ handbook shows how to design with inclusion in mind. #UX #Accessibilityrgd.caAccessAbility 2: A Practical Handbook on Accessible Graphic Design 040
Mila Cann @milacann.bsky.social · 06/01/2025Accessibility best practices recommend avoiding centered, justified, or right-aligned text. WCAG explicitly prohibits justified text. Centered and right-aligned text disrupt predictable line starts, making it harder for people with dyslexia, cognitive disabilities, or magnification users to read. 200
Mila Cann @milacann.bsky.social · 06/01/2025Oh, my. Tell me you don’t know anything about accessibility without telling me you don’t know anything about accessibility. 🤦♀️ 110
Mila Cann @milacann.bsky.social · 04/01/2025Nice! I took the leap into public service almost 7 years ago after 15 years of startups and freelance. I was the first UX hire in a gov with tens of thousands of employees! There’s so much to do, learn and teach. It was one of the best career decisions I ever made. 10/10 would do it again. 000
Mila Cann @milacann.bsky.social · 04/01/2025You forgot “Agile is Dead”, Virtue Signalling and a Humblebrag, but I suppose most of those could be filed under Cringe. 🤣 000
Mila Cann @milacann.bsky.social · 04/01/2025I feel this so hard. I every presentation. Every article. At least once. 😂 010
Mila Cann @milacann.bsky.social · 04/01/2025Making sure content is clear and easy to read is an essential part of accessible and inclusive design. In this guide, I'll explain contrast and contrast ratios, outline key WCAG accessibility standards, and provide simple tips to help you meet these requirements. #Accessibility #UX #ContentDesignmedium.comA plain language guide to WCAG contrast requirementsMaking sure your content is clear and easy to read for as many people as possible is an essential part of accessible and inclusive design. 050
Mila Cann @milacann.bsky.social · 04/01/2025I wish I had the time, my colleague and I keep a Miro board of gems. Ironically, Miro is a repeat offender. Open it up to crowdsourced submissions and let the community highlight some shady design! 010
Mila Cann @milacann.bsky.social · 04/01/2025Love a good UX wall of shame. I’d also like to see one for big tech companies’ failures meeting basic accessibility standards… 100
Mila Cann @milacann.bsky.social · 04/01/2025Dual-track career paths are so important in design and development. When people management is the only option for career progression, who leads the work? Not everyone wants to be a people leader. Promote your best ICs, pay them well, and let them lead vision and mentor the next generation. 101
Mila Cann @milacann.bsky.social · 04/01/2025There’s no paywall on any of my content - that’s just Medium’s CTA overlay asking you to create an account. You can close it with the X on the right. 😊 100
Mila Cann @milacann.bsky.social · 04/01/2025👋 If you’re a UX designer who wants to improve lives and make a real difference, the public sector might be the right place for you. Here’s 5 reasons why. 👉 Read the full article on Medium: medium.com/design-bootc... #UX #UIUX #Design #Government #SeviceDesign #PublicServicemedium.comWhy UX designers should consider a career in the public sectorIf you’re a UX designer who wants to improve lives and make a real difference, the public sector might be the right place for you. 2173
Reposted by Mila CannPatrick Neeman @usabilitycounts.bsky.social · 22/12/2024I improved the UX Starter Pack. It's up to about 95 now. Ping me if you want to be added. go.bsky.app/EbLWXGH 385814
Mila Cann @milacann.bsky.social · 04/01/2025For a minute I was going to guess number of items, then it threw me a curveball. Whenever I see no particular order I assume it’s based on “most popular first” in an attempt to be helpful, but it just totally confuses everyone. 🤣 000
Mila Cann @milacann.bsky.social · 04/01/2025I’d love to be added to the starter pack! I lead government-wide UX strategy with a focus on AI, accessibility, and digital services. Just started exploring Bluesky today—this starter pack is super helpful, and I’m excited to connect! 100
Mila Cann @milacann.bsky.social · 03/01/2025🌟 Government digital services: 5 transformational trends for 2025 🌟 In 2025, governments will reimagine how they design, develop, and deliver digital services. Let’s take a look at 5 leading trends enabling this transformation: medium.com/design-bootc... #UX #Design #ServiceDesign #Governmentmedium.comGovernment digital services: 5 transformational trends for 2025Public sector organizations are entering a new phase of digital transformation. 040